瑞星网路版的错误提示,请教高手

This program has encountered a fatal error and will close.
please send dump file to us by email(rising@rising.com.cn)
This will help us to improve our saftware


以上是瑞星提示的错误!请教给位高手这样解决。

用户系统信息:Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; TencentTraveler 4.0)