瑞星卡卡安全论坛技术交流区系统软件 为何一打印就死机！！【求助】

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为何一打印就死机！！【求助】

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迷路狼
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发表于： 2006-06-06 09:08 | 显示全部 短消息 资料
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为何一打印就死机！！【求助】

刚扫的日志：
打印机是局域网内的，打印机安装正常，但经常打印就死机，文件小的话有点像假死，等成十分钟才传输到打印机，大的就没试过，因为试过等超过半小时都没反应。对了，局域网内的传输速度很慢，大概只有几K（寒自己一下），所以有时进局域网也会死。
Logfile of HijackThis v1.99.1
Scan saved at 08:52:45 上午, on 2006-6-6
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Rising\Rav\CCenter.exe
C:\Program Files\Venturi2\Client\ventc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
D:\Tools\hijackthis\HijackThis.exe
C:\PROGRAM FILES\RISING\RAV\Ravmond.exe
C:\PROGRAM FILES\RISING\RAV\RavStub.exe
c:\program files\rising\rav\RAVMON.EXE
C:\Program Files\Rising\Rav\RAVTRAY.EXE
C:\Program Files\Rising\Rav\RavService.exe

R3 - URLSearchHook: Tencent SearchHook - {DB8B2393-7A6C-4C76-88CE-6B1F6FF6FFE9} - C:\Program Files\TENCENT\Adplus\SSAddr1.dll
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: ThunderIEHelper Class - {0005A87D-D626-4B3A-84F9-1D9571695F55} - C:\WINDOWS\system32\xunleibho_v9.dll
O2 - BHO: Tencent Browser Helper - {0C7C23EF-A848-485B-873C-0ED954731014} - C:\Program Files\TENCENT\Adplus\SSAddr1.dll
O2 - BHO: SohuDAIEHelper - {0CA51D02-7739-43EA-8D9A-1E8AD4327B03} - C:\Program Files\P4P\sodaie.dll (file missing)
O2 - BHO: URLLink - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet7_22.dll
O2 - BHO: QQIEHelper - {54EBD53A-9BC1-480B-966A-843A333CA162} - d:\Program Files\Tencent\QQ\QQIEHelper.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll
O2 - BHO: (no name) - {A9930D97-9CF0-42A0-A10D-4F28836579D5} - D:\PROGRA~1\KuGoo3\KUGOO3~1.OCX
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: CyberArticle Express - {769A6A36-ED24-4376-BC7C-80225BF35698} - C:\Program Files\CyberArticle\CAExp.dll
O4 - HKLM\..\Run: [RavTray] C:\Program Files\Rising\Rav\RavTray.exe
O4 - HKLM\..\Run: [RavMon] C:\Program Files\Rising\Rav\RavMon.exe -system
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [stup.exe] C:\PROGRA~1\TENCENT\Adplus\stup.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: 腾讯QQ.lnk = D:\Program Files\Tencent\QQ\QQ.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &使用迅雷下载 - D:\Tools\thunder\geturl.htm
O8 - Extra context menu item: &使用迅雷下载全部链接 - D:\Tools\thunder\getallurl.htm
O8 - Extra context menu item: 上传到QQ网络硬盘 - D:\Program Files\Tencent\QQ\AddToNetDisk.htm
O8 - Extra context menu item: 使用CyberArticle保存当前网页... - C:\Program Files\CyberArticle\script\save.htm
O8 - Extra context menu item: 使用CyberArticle保存更多内容... - C:\Program Files\CyberArticle\script\savex.htm
O8 - Extra context menu item: 使用CyberArticle保存网页选中部分... - C:\Program Files\CyberArticle\script\savesel.htm
O8 - Extra context menu item: 使用KuGoo3下载(&K) - D:\Program Files\KuGoo3\KuGoo3DownX.htm
O8 - Extra context menu item: 使用网际快车下载 - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: 使用网际快车下载全部链接 - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: 导出到 Microsoft Excel(&x) - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: 添加到QQ自定义面板 - D:\Program Files\Tencent\QQ\AddPanel.htm
O8 - Extra context menu item: 添加到QQ表情 - D:\Program Files\Tencent\QQ\AddEmotion.htm
O8 - Extra context menu item: 用QQ彩信发送该图片 - D:\Program Files\Tencent\QQ\SendMMS.htm
O8 - Extra context menu item: 百度Flash搜索 - res://C:\WINDOWS\DOWNLO~1\BaiDuBar.dll/FLASHSEARCH.HTM
O8 - Extra context menu item: 百度mp3搜索 - res://C:\WINDOWS\DOWNLO~1\BaiDuBar.dll/BAIDUMP3.HTM
O8 - Extra context menu item: 百度信息快递搜索 - res://C:\WINDOWS\DOWNLO~1\BaiDuBar.dll/BAIDUIE.HTM
O8 - Extra context menu item: 百度图片搜索 - res://C:\WINDOWS\DOWNLO~1\BaiDuBar.dll/BAIDUIMG.HTM
O8 - Extra context menu item: 百度搜索 - res://C:\WINDOWS\DOWNLO~1\BaiDuBar.dll/BAIDUSEARCH.HTM
O8 - Extra context menu item: 百度新闻搜索 - res://C:\WINDOWS\DOWNLO~1\BaiDuBar.dll/BAIDUNEWS.HTM
O8 - Extra context menu item: 豪杰超级解霸V8实时播放 - C:\Herosoft\HeroV8\MPURLGET.HTM
O9 - Extra button: 豪杰超级解霸V8 - {367E0A21-8601-4986-9C9A-153BF5ACA118} - C:\Herosoft\HeroV8\STHSDVD.EXE
O9 - Extra 'Tools' menuitem: 豪杰超级解霸V8 - {367E0A21-8601-4986-9C9A-153BF5ACA118} - C:\Herosoft\HeroV8\STHSDVD.EXE
O9 - Extra button: QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - d:\Program Files\Tencent\QQ\QQ.EXE
O9 - Extra 'Tools' menuitem: 腾讯QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - d:\Program Files\Tencent\QQ\QQ.EXE
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: (no name) - {DEDEB80D-FA35-45d9-9460-4983E5A8AFE6} - d:\Program Files\Tencent\QQ\QQIEHelper.dll
O9 - Extra 'Tools' menuitem: QQ炫彩工具条设置 - {DEDEB80D-FA35-45d9-9460-4983E5A8AFE6} - d:\Program Files\Tencent\QQ\QQIEHelper.dll
O10 - Hijacked Internet access by New.Net
O11 - Options group: [TBH]  搜搜地址栏搜索
O14 - IERESET.INF: START_PAGE_URL=about:blank
O16 - DPF: {8D9E0B29-563C-4226-86C1-5FF2AE77E1D2} (AxSubmitControl Class) - https://mybank.icbc.com.cn/icbc/perbank/AxSafeControls.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D9765562-F098-40F1-AF17-6BF3A23E9F9F}: NameServer = 202.96.128.166
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: RavService - Unknown owner - C:\Program Files\Rising\Rav\RavService.exe" /service (file missing)
O23 - Service: Rising Process Communication Center (RsCCenter) - Beijing Rising Technology Co., Ltd. - C:\Program Files\Rising\Rav\CCenter.exe
O23 - Service: RsRavMon Service (RsRavMon) - Beijing Rising Technology Co., Ltd. - C:\PROGRAM FILES\RISING\RAV\Ravmond.exe
O23 - Service: Venturi2 Client (Venturi2) - Fourelle Systems, Inc - C:\Program Files\Venturi2\Client\ventc.exe

麻烦帮忙看一下，怎么解决，谢谢
最后编辑2006-06-06 17:30:21
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gototop
 
迷路狼
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初生襁褓狮
  • 帖子:37
  • 注册: 2005-02-04
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发表于： 2006-06-06 11:28 | 显示全部 短消息 资料
字号： 小 中 大 2楼

不是吧，那么倒霉！我用的是瑞星2005网络版，有专门的查杀工具吗
gototop
 
迷路狼
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初生襁褓狮
  • 帖子:37
  • 注册: 2005-02-04
  • 来自:
发表于： 2006-06-06 17:28 | 显示全部 短消息 资料
字号： 小 中 大 3楼

呵呵，下了个魔法兔子，发现有不少流氓软件，全部删掉了（有个叫什么new.net的东西要在安全模式下才删得掉），现在打印没问题了。
PS：应该不装打印机的机防火墙的问题，我们都是用的一样的瑞星（同一个人装的），所以设置都一样
gototop
 
迷路狼
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初生襁褓狮
  • 帖子:37
  • 注册: 2005-02-04
  • 来自:
发表于： 2006-06-06 17:30 | 显示全部 短消息 资料
字号： 小 中 大 4楼

重新扫了一下：
Logfile of HijackThis v1.99.1
Scan saved at 17:28:35 上午, on 2006-6-6
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRAM FILES\RISING\RAV\Ravmond.exe
C:\PROGRAM FILES\RISING\RAV\RavStub.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Rising\Rav\RavTray.exe
C:\Program Files\Rising\Rav\RavMon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Rising\Rav\RavService.exe
D:\Program Files\Tencent\QQ\QQ.exe
D:\Program Files\Tencent\QQ\TIMPlatform.exe
C:\Program Files\Rising\Rav\CCenter.exe
C:\Program Files\Venturi2\Client\ventc.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\Tools\hijackthis\HijackThis.exe

F2 - REG:system.ini: UserInit=userinit.exe,
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: CyberArticle Express - {769A6A36-ED24-4376-BC7C-80225BF35698} - C:\Program Files\CyberArticle\CAExp.dll
O4 - HKLM\..\Run: [RavTray] C:\Program Files\Rising\Rav\RavTray.exe
O4 - HKLM\..\Run: [RavMon] C:\Program Files\Rising\Rav\RavMon.exe -system
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [stup.exe] C:\PROGRA~1\TENCENT\Adplus\stup.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: 腾讯QQ.lnk = D:\Program Files\Tencent\QQ\QQ.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &使用迅雷下载 - D:\Tools\thunder\geturl.htm
O8 - Extra context menu item: &使用迅雷下载全部链接 - D:\Tools\thunder\getallurl.htm
O8 - Extra context menu item: 上传到QQ网络硬盘 - D:\Program Files\Tencent\QQ\AddToNetDisk.htm
O8 - Extra context menu item: 使用CyberArticle保存当前网页... - C:\Program Files\CyberArticle\script\save.htm
O8 - Extra context menu item: 使用CyberArticle保存更多内容... - C:\Program Files\CyberArticle\script\savex.htm
O8 - Extra context menu item: 使用CyberArticle保存网页选中部分... - C:\Program Files\CyberArticle\script\savesel.htm
O8 - Extra context menu item: 使用KuGoo3下载(&K) - D:\Program Files\KuGoo3\KuGoo3DownX.htm
O8 - Extra context menu item: 使用网际快车下载 - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: 使用网际快车下载全部链接 - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: 导出到 Microsoft Excel(&x) - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: 添加到QQ自定义面板 - D:\Program Files\Tencent\QQ\AddPanel.htm
O8 - Extra context menu item: 添加到QQ表情 - D:\Program Files\Tencent\QQ\AddEmotion.htm
O8 - Extra context menu item: 用QQ彩信发送该图片 - D:\Program Files\Tencent\QQ\SendMMS.htm
O8 - Extra context menu item: 豪杰超级解霸V8实时播放 - C:\Herosoft\HeroV8\MPURLGET.HTM
O9 - Extra button: 豪杰超级解霸V8 - {367E0A21-8601-4986-9C9A-153BF5ACA118} - C:\Herosoft\HeroV8\STHSDVD.EXE
O9 - Extra 'Tools' menuitem: 豪杰超级解霸V8 - {367E0A21-8601-4986-9C9A-153BF5ACA118} - C:\Herosoft\HeroV8\STHSDVD.EXE
O9 - Extra button: QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - d:\Program Files\Tencent\QQ\QQ.EXE
O9 - Extra 'Tools' menuitem: 腾讯QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - d:\Program Files\Tencent\QQ\QQ.EXE
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: (no name) - {DEDEB80D-FA35-45d9-9460-4983E5A8AFE6} - d:\Program Files\Tencent\QQ\QQIEHelper.dll (file missing)
O9 - Extra 'Tools' menuitem: QQ炫彩工具条设置 - {DEDEB80D-FA35-45d9-9460-4983E5A8AFE6} - d:\Program Files\Tencent\QQ\QQIEHelper.dll (file missing)
O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet7_22.dll' missing
O14 - IERESET.INF: START_PAGE_URL=about:blank
O16 - DPF: {8D9E0B29-563C-4226-86C1-5FF2AE77E1D2} (AxSubmitControl Class) - https://mybank.icbc.com.cn/icbc/perbank/AxSafeControls.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D9765562-F098-40F1-AF17-6BF3A23E9F9F}: NameServer = 202.96.128.166
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: RavService - Unknown owner - C:\Program Files\Rising\Rav\RavService.exe" /service (file missing)
O23 - Service: Rising Process Communication Center (RsCCenter) - Beijing Rising Technology Co., Ltd. - C:\Program Files\Rising\Rav\CCenter.exe
O23 - Service: RsRavMon Service (RsRavMon) - Beijing Rising Technology Co., Ltd. - C:\PROGRAM FILES\RISING\RAV\Ravmond.exe
O23 - Service: Venturi2 Client (Venturi2) - Fourelle Systems, Inc - C:\Program Files\Venturi2\Client\ventc.exe
gototop
 
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