瑞星卡卡安全论坛在线技术支持在线技术支持[已关闭] 我气愤,瑞星让我的新机器在刚买的一星期内现两次蓝屏!!!!!!

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我气愤,瑞星让我的新机器在刚买的一星期内现两次蓝屏!!!!!!

我气愤,瑞星让我的新机器在刚买的一星期内现两次蓝屏!!!!!!

AMD3000+
华硕A8V豪华版
金士顿DDR400 512M*2

还是老问题,今天上午又是在升级瑞星下载更新文件的时候,刚开始下载,系统就出现了蓝屏,今天我特意的把蓝屏的内容抄了下来!
瑞星版本:17.38.02升级到17.38.10
WINDOWS XP2
所有补丁都齐全

蓝屏的内容如下:
A problem has been detected and windows has been shut down to prevent damage to your computer.
IRQL_NOT_LESS_OR_EQUAL
If this is the first time you've seen this stop error,restart your computer.If thisscreen appears again,follow these steps:
Check to make sure any new hardware or software is properly installed.If this a new installation for any windows updates you might need.
If problems continue,disable or remove any newly installed hardware or software.Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable compoments,restart your computer,press F8 to select Advamced Startup Options,and then select Safe Mode
Technical information:
***STOP:0x0000000A(0x0000000C,0x00000002,0x00000000,0x804FE190)
Beginning dump of physical nemory
physical memory dump complete.
Contact your system administrator or techcial support group for further assistance.

我希望瑞星能够迅速解决此事,不要让我再忍受蓝屏之苦了!
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最后编辑2005-08-04 23:57:53
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