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xp无法关机的问题

xp无法关机的问题

不知何时,我的笔记本电脑就无法正常关机。其症状为:点击关闭计算机,出现“保存设置-正在关机”,然后就不动了。我试过,若干小时后仍无法自动关闭。只好自己按住power,关闭电源。
经检查,无病毒、木马。window关机声音也没有异常。重装系统仍出现同样情况。
请问,如何解决?各位大师,指点一二。
最后编辑2007-06-20 02:45:19.827000000
分享到:
gototop
 

上日志
gototop
 

引用:
【ADL的贴子】上日志
………………

HijackThis@Qoo的扫描日志  V1.97.7
Scan saved at 23:52:22, on 2007-6-19
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
e:\AVG Anti-Spyware\guard.exe
E:\McAfee\Common Framework\FrameworkService.exe
E:\McAfee\VirusScan Enterprise\mcshield.exe
E:\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
E:\Acrobat 7.0\Distillr\Acrotray.exe
E:\McAfee\VirusScan Enterprise\SHSTAT.EXE
E:\McAfee\Common Framework\UdaterUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
E:\McAfee\Common Framework\McTray.exe
E:\Opera\Opera.exe
E:\Thunder\Program\Thunder5.exe
C:\Documents and Settings\Cui Zheng\桌面\HijackThis.exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - E:\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: ThunderBHO - {889D2FEB-5411-4565-8998-1DD2C5261283} - E:\Thunder\ComDlls\XunLeiBHO_002.dll
O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - E:\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - E:\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ShStatEXE] "E:\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "E:\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - Startup: NTUSER.DAT
O4 - Startup: ntuser.dat.LOG
O4 - Startup: ntuser.ini
O8 - Extra context menu item: 使用迅雷下载 - E:\Thunder\Program\GetUrl.htm
O8 - Extra context menu item: 使用迅雷下载全部链接 - E:\Thunder\Program\GetAllUrl.htm
O8 - Extra context menu item: 导出到 Microsoft Office Excel(&X) - res://E:\MICROS~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: 转换为 Adobe PDF - res://E:\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: 转换为现有 PDF - res://E:\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: 转换选定的链接为 Adobe PDF - res://E:\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: 转换选定的链接为现有 PDF - res://E:\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: 转换选项为 Adobe PDF - res://E:\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: 转换选项为现有 PDF - res://E:\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: 转换链接目标为 Adobe PDF - res://E:\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: 转换链接目标为现有 PDF - res://E:\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1181899142672
O17 - HKLM\System\CCS\Services\Tcpip\..\{4D74FBD5-1D0F-466B-A34F-A96ACE664A30}: NameServer = 202.99.96.68,202.99.96.69
gototop
 

出现此症状的原因有集中
1)bios设置有误  进入bios修改有关电源的选项,要不选择"load default setup",恢复出厂设置
2)microsoft office问题  安装了microsoft office,并且安装"可选用户输入方法组件",即使没有运行microsoft office,也有可能导致关机不能切断电源的问题.(修改方法太长,如果是就卸载....)
3)apm/nt legacy node 没有启动 如果你机子支持的话,在(下图)设备列表框中就因该有,启动它
gototop
 

[img][/img]

附件附件:

下载次数:345
文件类型:application/octet-stream
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上传时间:2007-6-20 2:45:19
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