瑞星卡卡安全论坛技术交流区系统软件 【求助】请大虾们帮忙解决有关关机的界面问题。

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【求助】请大虾们帮忙解决有关关机的界面问题。

【求助】请大虾们帮忙解决有关关机的界面问题。

关机的时候出现一个界面,篮屏,上面的内容如下:
a problem has been detected and windows has been shut down to prevent damage to your computer.
IRQL-NOT-LESS-OR-EQUAL
If this is the first time you've seen this stop error screen,restart your computer,if this screen appears again,follow these steps:
check to make sure any new hardware or software is properly installed.
if this is a new installation,ask your hardware or software manufacturer for any windows updates you might need.
  if problems continue,disable or remove any newly installed hardware or software.disable BIOS memory options such as caching or shadoeing. if you need to use safe mode to remove or disable compotents,restart your computer,pressF8 to select advanced start up options,and then select safe mode.
Technical information
  stop:ox00000000A(OX00000001,OX00000002,OX000000000,OX804DCC95)
beginning dump of phisical memory
  physical memory dump complete
contract your system adminstrator or technical support group for futher assistance.
这样导致无法正常关机。
请大虾们帮忙解决。
最后编辑2006-08-08 22:18:01
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gototop
 

一般我是重起。以前有2次,重起就可以了。不知道你的行不。
gototop
 

如果新安装了软件,卸载。
如果新安了硬件,移除。
gototop
 

问题是连键盘或鼠标都没响应,怎么重起?
gototop
 

笨阿。拔掉电源线阿
gototop
 

那还不如热启
gototop
 
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