本人对病毒一窍不通．可最近感染了Ｔrojan.DL.Win32.Agent.flp用瑞星扫描发现病毒在vnekqi33.dl可当我要删除此文件就显示不能删除该文件正被另一个人或程序所使用，现在开机显示程序被严重破坏！我该怎么办，请各位少讲些术语，我不太懂

还有啊瑞星显示开机重启后删除此文件。但我开机却找不到。本人不知道那个文件具体在C盘哪里

结束EXPLORER再杀一下试试
或者在安全模式下,用这个方法

什么是安全模式啊?在哪结束EXPLORER.我一窍不通.那如果我重装该怎么装

下载 System Repair Engineer系统扫描工具软件，下载地址如下：
http://www.kztechs.com/sreng/download.html
扫描和上传日志的方法：
1、解压缩所下载的sreng2.zip压缩包；
2、打开已经解压缩的SRENG文件夹，双击运行其中的SREng.exe（如果不能运行，请删除已经解压的SRENG文件夹和其包含的所有文件，重新下载新的压缩包或用已下载的压缩包重新解压，解压时请将解压后的文件夹名改为111，解压后，进入111文件夹，不要运行其中的SREng.exe这个可执行文件，先将其直接改名为111.bat、111.scr、111.com或111.pif，或者改为111.exe，然后再双击运行）；
3、依次按“智能扫描”、“扫描”、“保存报告”，将日志保存到硬盘上；
4、找到并打开日志，把日志中的内容用“复制”--“粘贴”命令拷贝到帖子上，不要修改地传上来（日志很长，一个帖子搞不完，请手动将全部内容分多个回复帖子传上来）。
友情提示：
扫描日志前关闭所有手工打开的软件和窗口。
注意在没有进一步提示前，请勿用SRENG工具胡乱修复，否则系统可能变的情况更糟。

对于“不能删除该文件正被另一个人或程序所使用”的一些dll文件的情况，如果是XP用户，可以简单的将要删的文件改名，然后立刻重起，再将改名后的文件删除。如果没有exe文件重新释放它，一般情况下都能清理干净。

2007-06-28,21:07:42

System Repair Engineer 2.4.12.806
Smallfrogs (http://www.KZTechs.com)

Windows XP Professional Service Pack 2 (Build 2600) - 管理权限用户 - 完整功能

以下内容被选中：
    所有的启动项目（包括注册表、启动文件夹、服务等）
    浏览器加载项
    正在运行的进程（包括进程模块信息）
    文件关联
    Winsock 提供者
    Autorun.inf
    HOSTS 文件


启动项目
注册表
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    <ctfmon.exe><C:\WINDOWS\system32\ctfmon.exe>  [(Verified)Microsoft Windows Publisher]
    <MsServer><msfun80.exe>  [N/A]
    <swg><C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe>  [(Verified)Google Inc]
[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows]
    <load><>  [N/A]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
    <switch><c:\windows\system32\壁纸自动换.exe>  []
    <Persistence><C:\WINDOWS\system32\igfxpers.exe>  [(Verified)Microsoft Windows Hardware Compatibility Publisher]
    <RTHDCPL><RTHDCPL.EXE>  [(Verified)Microsoft Windows Hardware Compatibility Publisher]
    <SkyTel><SkyTel.EXE>  [(Verified)Microsoft Windows Hardware Compatibility Publisher]
    <Alcmtr><ALCMTR.EXE>  [(Verified)Microsoft Windows Hardware Compatibility Publisher]
    <NeroFilterCheck><C:\WINDOWS\system32\NeroCheck.exe>  [Ahead Software Gmbh]
    <miniqqlive><"C:\Program Files\Tencent\QQLive\MiniQQLive.exe">  [N/A]
    <snpstd3><C:\WINDOWS\vsnpstd3.exe>  []
    <cqtoyhvc><D;]XJOEPXT]tztufn43]Svoemm43/fyf!#D;]XJOEPXT]tztufn43]deoqsi/emm#-Tubsu>  [N/A]
    <IdnSvr><C:\Program Files\OCINS\idnsvr.exe>  [(Verified)China Internet Network Information Center]
    <runeip><C:\Program Files\Rising\AntiSpyware\runiep.exe>  [Beijing Rising Technology Co., Ltd.]

<RavTask><"C:\Program Files\Rising\Rav\RavTask.exe" -system>  [Beijing Rising Technology Co., Ltd.]
    <TpdSysSvr><C:\WINDOWS\system32\\Rundll32.exe "C:\WINDOWS\system32\\rvleih75.dll",DllCanUnloadNow>  []
    <kav><"C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe">  [Kaspersky Lab]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
    <RavStub><"C:\PROGRAM FILES\RISING\RAV\ravstub.exe" /RUNONCE>  [Beijing Rising Technology Co., Ltd.]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    <shell><Explorer.exe>  [(Verified)Microsoft Windows Publisher]
    <Userinit><C:\WINDOWS\system32\userinit.exe,>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows]
    <AppInit_DLLs><>  [N/A]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    <UIHost><logonui.exe>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
    <{32CD708B-60A7-4C00-9377-D73EAA495F0F}><C:\WINDOWS\system32\RavExt.dll>  [Beijing Rising Technology Co., Ltd.]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
    <WPDShServiceObj><C:\WINDOWS\system32\WPDShServiceObj.dll>  [(Verified)Microsoft Windows Component Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
    <WinlogonNotify: igfxcui><igfxdev.dll>  [(Verified)Microsoft Windows Hardware Compatibility Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\klogon]
    <WinlogonNotify: klogon><C:\WINDOWS\system32\klogon.dll>  [Kaspersky Lab]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
    <WinlogonNotify: WgaLogon><WgaLogon.dll>  [(Verified)Microsoft Corporation]

==================================
启动文件夹
[河南网通宽带用户客户端]
  <C:\Documents and Settings\All Users\「开始」菜单\程序\启动\河南网通宽带用户客户端.lnk --> C:\PROGRA~1\RACER-~1\racer.exe [Putian Runway]><N>
[QQ游戏启动加速程序]
  <C:\Documents and Settings\Administrator\「开始」菜单\程序\启动\QQ游戏启动加速程序.lnk --> C:\PROGRA~1\Tencent\QQGame\Accel.exe [深圳市腾讯计算机系统有限公司]><N>

==================================
服务
[卡巴斯基反病毒6.0 / AVP][Stopped/Auto Start]
  <"C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe" -r><Kaspersky Lab>
[Google Updater Service / gusvc][Stopped/Manual Start]
  <"C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe"><Google>
[Human Interface Device Access / HidServ][Stopped/Disabled]
  <C:\WINDOWS\System32\svchost.exe -k netsvcs-->%SystemRoot%\System32\hidserv.dll><N/A>
[Indexing Data / MouTALS][Running/Auto Start]
  <C:\WINDOWS\SYSTEM32\RUNDLLFOROUR.EXE C:\WINDOWS\SYSTEM32\WBEM\DRQEO.DLL,DllRegisterServer 1087><Microsoft Corporation>
[P4P Service / P4P Service][Running/Auto Start]
  <C:\Program Files\Common Files\Sogou PXP\p2psvr.exe><Sohu.com Inc.>
[Rising Process Communication Center / RsCCenter][Running/Auto Start]
  <"C:\Program Files\Rising\Rav\CCenter.exe"><Beijing Rising Technology Co., Ltd.>
[Rising RealTime Monitor / RsRavMon][Running/Auto Start]
  <"C:\PROGRAM FILES\RISING\RAV\Ravmond.exe"><Beijing Rising Technology Co., Ltd.>
[Portable Equipment Service / Trial][Running/Auto Start]
  <C:\WINDOWS\System32\svchost.exe -k netsvcs-->C:\WINDOWS\system32\tynxw.dll><Microsoft Corporation>

==================================
驱动程序
[Intel(r) 82801 Audio Driver Install Service (WDM) / ac97intc][Stopped/Manual Start]
  <system32\drivers\ac97intc.sys><Intel Corporation>
[AliIde / AliIde][Running/Boot Start]
  <\SystemRoot\System32\DRIVERS\aliide.sys><Acer Laboratories Inc.>
[AMD K8 Processor Driver / AmdK8][Stopped/Manual Start]
  <System32\DRIVERS\amdk8.sys><Advanced Micro Devices>
[BaseTDI / BaseTDI][Running/Auto Start]
  <\??\C:\WINDOWS\system32\drivers\basetdi.sys><Beijing Rising Technology Co., Ltd.>
[CmdIde / CmdIde][Running/Boot Start]
  <\SystemRoot\System32\DRIVERS\cmdide.sys><CMD Technology, Inc.>
[cnprov / cnprov][Running/Boot Start]
  <\SystemRoot\system32\drivers\cnprov.sys><中国互联网络信息中心(CNNIC)>
[dblapdr / dblapdrv][Running/Boot Start]
  <\SystemRoot\System32\DRIVERS\dblapdrv.sys><N/A>
[ENUS_NDIS_DRIVER / ENUS_NDIS_DRIVER][Running/Boot Start]
  <\SystemRoot\system32\enusndis.sys><N/A>
[ExpScaner / ExpScaner][Running/Auto Start]

<RavTask><"C:\Program Files\Rising\Rav\RavTask.exe" -system>  [Beijing Rising Technology Co., Ltd.]
    <TpdSysSvr><C:\WINDOWS\system32\\Rundll32.exe "C:\WINDOWS\system32\\rvleih75.dll",DllCanUnloadNow>  []
    <kav><"C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe">  [Kaspersky Lab]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
    <RavStub><"C:\PROGRAM FILES\RISING\RAV\ravstub.exe" /RUNONCE>  [Beijing Rising Technology Co., Ltd.]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    <shell><Explorer.exe>  [(Verified)Microsoft Windows Publisher]
    <Userinit><C:\WINDOWS\system32\userinit.exe,>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows]
    <AppInit_DLLs><>  [N/A]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    <UIHost><logonui.exe>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
    <{32CD708B-60A7-4C00-9377-D73EAA495F0F}><C:\WINDOWS\system32\RavExt.dll>  [Beijing Rising Technology Co., Ltd.]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
    <WPDShServiceObj><C:\WINDOWS\system32\WPDShServiceObj.dll>  [(Verified)Microsoft Windows Component Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
    <WinlogonNotify: igfxcui><igfxdev.dll>  [(Verified)Microsoft Windows Hardware Compatibility Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\klogon]
    <WinlogonNotify: klogon><C:\WINDOWS\system32\klogon.dll>  [Kaspersky Lab]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
    <WinlogonNotify: WgaLogon><WgaLogon.dll>  [(Verified)Microsoft Corporation]

==================================
启动文件夹
[河南网通宽带用户客户端]
  <C:\Documents and Settings\All Users\「开始」菜单\程序\启动\河南网通宽带用户客户端.lnk --> C:\PROGRA~1\RACER-~1\racer.exe [Putian Runway]><N>
[QQ游戏启动加速程序]
  <C:\Documents and Settings\Administrator\「开始」菜单\程序\启动\QQ游戏启动加速程序.lnk --> C:\PROGRA~1\Tencent\QQGame\Accel.exe [深圳市腾讯计算机系统有限公司]><N>

==================================
服务
[卡巴斯基反病毒6.0 / AVP][Stopped/Auto Start]
  <"C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe" -r><Kaspersky Lab>
[Google Updater Service / gusvc][Stopped/Manual Start]
  <"C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe"><Google>
[Human Interface Device Access / HidServ][Stopped/Disabled]
  <C:\WINDOWS\System32\svchost.exe -k netsvcs-->%SystemRoot%\System32\hidserv.dll><N/A>
[Indexing Data / MouTALS][Running/Auto Start]
  <C:\WINDOWS\SYSTEM32\RUNDLLFOROUR.EXE C:\WINDOWS\SYSTEM32\WBEM\DRQEO.DLL,DllRegisterServer 1087><Microsoft Corporation>
[P4P Service / P4P Service][Running/Auto Start]
  <C:\Program Files\Common Files\Sogou PXP\p2psvr.exe><Sohu.com Inc.>
[Rising Process Communication Center / RsCCenter][Running/Auto Start]
  <"C:\Program Files\Rising\Rav\CCenter.exe"><Beijing Rising Technology Co., Ltd.>
[Rising RealTime Monitor / RsRavMon][Running/Auto Start]
  <"C:\PROGRAM FILES\RISING\RAV\Ravmond.exe"><Beijing Rising Technology Co., Ltd.>
[Portable Equipment Service / Trial][Running/Auto Start]
  <C:\WINDOWS\System32\svchost.exe -k netsvcs-->C:\WINDOWS\system32\tynxw.dll><Microsoft Corporation>

==================================
驱动程序
[Intel(r) 82801 Audio Driver Install Service (WDM) / ac97intc][Stopped/Manual Start]
  <system32\drivers\ac97intc.sys><Intel Corporation>
[AliIde / AliIde][Running/Boot Start]
  <\SystemRoot\System32\DRIVERS\aliide.sys><Acer Laboratories Inc.>
[AMD K8 Processor Driver / AmdK8][Stopped/Manual Start]
  <System32\DRIVERS\amdk8.sys><Advanced Micro Devices>
[BaseTDI / BaseTDI][Running/Auto Start]
  <\??\C:\WINDOWS\system32\drivers\basetdi.sys><Beijing Rising Technology Co., Ltd.>
[CmdIde / CmdIde][Running/Boot Start]
  <\SystemRoot\System32\DRIVERS\cmdide.sys><CMD Technology, Inc.>
[cnprov / cnprov][Running/Boot Start]
  <\SystemRoot\system32\drivers\cnprov.sys><中国互联网络信息中心(CNNIC)>
[dblapdr / dblapdrv][Running/Boot Start]
  <\SystemRoot\System32\DRIVERS\dblapdrv.sys><N/A>
[ENUS_NDIS_DRIVER / ENUS_NDIS_DRIVER][Running/Boot Start]
  <\SystemRoot\system32\enusndis.sys><N/A>
[ExpScaner / ExpScaner][Running/Auto Start]

<\??\C:\PROGRAM FILES\RISING\RAV\ExpScan.sys><>
[VIA PCI 10/100Mb Fast Ethernet Adapter NT Driver / FETNDIS][Stopped/Manual Start]
  <system32\DRIVERS\fetnd5.sys><VIA Technologies, Inc.>
[Microsoft UAA Bus Driver for High Definition Audio / HDAudBus][Running/Manual Start]
  <system32\DRIVERS\HDAudBus.sys><Windows (R) Server 2003 DDK provider>
[hjcagdji / hjcagdji][Stopped/Boot Start]
  <\SystemRoot\system32\drivers\hjcagdji.sys><N/A>
[HookCont / HookCont][Running/Auto Start]
  <\??\C:\PROGRAM FILES\RISING\RAV\HOOKCONT.sys><Rising>
[HookReg / HookReg][Running/Auto Start]
  <\??\C:\PROGRAM FILES\RISING\RAV\HookReg.sys><>
[HookSys / HookSys][Running/Auto Start]
  <\??\C:\PROGRAM FILES\RISING\RAV\HookSys.sys><Rising>
[ialm / ialm][Running/Manual Start]
  <system32\DRIVERS\igxpmp32.sys><Intel Corporation>
[idnaux / idnaux][Running/Auto Start]
  <system32\drivers\idnaux.sys><中国互联网络信息中心(CNNIC)>
[Service for Realtek HD Audio (WDM) / IntcAzAudAddService][Running/Manual Start]
  <system32\drivers\RtkHDAud.sys><Realtek Semiconductor Corp.>
[ipdbldr / ipdbldrv][Stopped/Boot Start]
  <\SystemRoot\System32\DRIVERS\ipdbldrv.sys><N/A>
[kl1 / kl1][Running/Boot Start]
  <\SystemRoot\system32\drivers\kl1.sys><Kaspersky Lab>
[KLIF / KLIF][Running/System Start]
  <\??\C:\WINDOWS\system32\drivers\klif.sys><Kaspersky Lab>
[MEMSCAN / MEMSCAN][Running/Auto Start]
  <\??\C:\PROGRAM FILES\RISING\RAV\MEMSCAN.sys><瑞星软件有限公司>
[NetGroup Packet Filter Driver / NPF][Running/Manual Start]
  <system32\drivers\npf.sys><Politecnico di Torino>
[npkcrypt / npkcrypt][Running/Auto Start]
  <\??\C:\Program Files\Tencent\QQ\npkcrypt.sys><INCA Internet Co., Ltd.>
[npkycryp / npkycryp][Stopped/Manual Start]
  <\??\C:\Program Files\Tencent\QQ\npkycryp.sys><N/A>
[nv / nv][Stopped/Manual Start]
  <system32\DRIVERS\nv4_mini.sys><NVIDIA Corporation>
[O2MDRDR / O2MDRDR][Running/Boot Start]
  <\SystemRoot\system32\DRIVERS\o2media.sys><O2Micro>
[O2SDRDR / O2SDRDR][Running/Boot Start]
  <\SystemRoot\system32\DRIVERS\o2sd.sys><O2 Micro>
[Direct Parallel Link Driver / Ptilink][Running/Manual Start]
  <system32\DRIVERS\ptilink.sys><Parallel Technologies, Inc.>
[RsAntiSpyware / RsAntiSpyware][Running/Boot Start]
  <\SystemRoot\system32\drivers\RsBoot.sys><Beijing Rising Technology Co., Ltd.>
[RsNTGDI / RsNTGDI][Running/Boot Start]
  <\SystemRoot\system32\Drivers\RsNTGdi.sys><Beijing Rising Technology Co., Ltd.>
[RSPPSYS / RSPPSYS][Running/Auto Start]
  <\??\C:\PROGRAM FILES\RISING\RAV\RSPPSYS.sys><Rising>
[Realtek 10/100/1000 NIC Family all in one NDIS XP Driver / RTL8023xp][Running/Manual Start]
  <system32\DRIVERS\Rtnicxp.sys><Realtek Semiconductor Corporation>
[Secdrv / Secdrv][Stopped/Manual Start]
  <system32\DRIVERS\secdrv.sys><N/A>
[USB PC Camera (SNPSTD3) / SNPSTD3][Stopped/Manual Start]
  <system32\DRIVERS\snpstd3.sys><>
[SysTdSvr / SysTdSvr][Stopped/Boot Start]
  <\SystemRoot\system32\\drivers\\SysTdSvr.sys><N/A>
[vnekqi3 / vnekqi33][Running/Boot Start]
  <\SystemRoot\System32\DRIVERS\vnekqi33.sys><N/A>
[World Standard Teletext Codec / WSTCODEC][Stopped/Manual Start]
  <system32\DRIVERS\WSTCODEC.SYS><Microsoft Corporation>

==================================
浏览器加载项
[LpkHlpr Class]
  {00C104F7-0F5C-470C-ABCF-A5B2E70752F1} <C:\WINDOWS\system32\wpphlp.dll, Microsoft Corporation>
[FGCatchUrl]
  {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} <C:\Program Files\FlashGet\jccatch.dll, www.flashget.com>
[BitComet Helper]
  {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} <C:\Program Files\BitComet\tools\BitCometBHO_1.1.6.14.dll, BitComet>
[IEAux Class]
  {7605CC7C-00FD-4A5F-BAFD-828342DE6279} <C:\PROGRA~1\OCINS\ieaux.dll, 中国互联网络信息中心(CNNIC)>
[BandIE Class]
  {77FEF28E-EB96-44FF-B511-3185DEA48697} <C:\PROGRA~1\baidu\bar\baidubar.dll, Baidu.com, Inc.>
[Google Toolbar Helper]
  {AA58ED58-01DD-4d91-8333-CF10577473F7} <c:\program files\google\googletoolbar2.dll, Google Inc.>
[Google Toolbar Notifier BHO]