1.总是提示twin.exe 遇到问题需要关闭。我们对此引起的不便表示抱歉。
2.QQ游戏不能打开了.想卸载重装又卸载不了.
3.总是提示卡卡的一个dll文件找不到了.
4.摄像头灯亮着,但打不开.
请看:
[ccSetMgr.exe]
CommandLine = "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"

[ccEvtMgr.exe]
CommandLine = "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"

[EXPLORER.EXE]
CommandLine = C:\WINDOWS\Explorer.EXE

[SPOOLSV.EXE]
CommandLine = C:\WINDOWS\system32\spoolsv.exe

[FspadSvr.exe]
CommandLine = "C:\Program Files\AVC Finger-sensing Pad Driver\FspadSvr.exe"

[GUA.EXE]
CommandLine = "C:\Program Files\lenovo\GUA\GUA.exe"

[IGRS.exe]
CommandLine = "C:\Program Files\lenovo\IGRS\IGRS.exe"

[IgrsMonitor.exe]
CommandLine = "C:\Program Files\lenovo\IGRS\Ext\IgrsMonitor.exe"

[ROUTER.EXE]
CommandLine = "C:\Program Files\lenovo\IGRS\Ext\router.exe"

[NAVAPSVC.EXE]
CommandLine = "C:\Program Files\Norton AntiVirus\navapsvc.exe"

[SAVScan.exe]
CommandLine = "C:\Program Files\Norton AntiVirus\SAVScan.exe"

[SVCHOST.EXE]
CommandLine = C:\WINDOWS\system32\svchost.exe -k imgsvc

[wdfmgr.exe]
CommandLine = C:\WINDOWS\system32\wdfmgr.exe

[wmcsvc.exe]
CommandLine = "C:\Program Files\lenovo\IGRS\Ext\wmcsvc.exe"

[IgrsFile.exe]
CommandLine = "C:\Program Files\lenovo\IGRS Profiles\File Profile\IgrsFile.exe"

[SymWSC.exe]
CommandLine = "C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe"

[FileShare.exe]
CommandLine = "C:\Program Files\lenovo\IGRS EasyShare\FileShare.exe"

[alg.exe]
CommandLine = C:\WINDOWS\System32\alg.exe

[QkOnBtn.EXE]
CommandLine = "C:\Program Files\QBU\QkOnBtn.EXE"

[igfxtray.exe]
CommandLine = "C:\WINDOWS\system32\igfxtray.exe"

[hkcmd.exe]
CommandLine = "C:\WINDOWS\system32\hkcmd.exe"

[ccApp.exe]
CommandLine = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

[AGRSMMSG.exe]
CommandLine = "C:\WINDOWS\AGRSMMSG.exe"

[realsched.exe]
CommandLine = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

[utilty.exe]
CommandLine = "C:\Program Files\Lenovo\EnergyCut\utilty.exe"

[EnergyCut.exe]
CommandLine = "C:\Program Files\Lenovo\EnergyCut\EnergyCut.exe"

[Vm_sti.exe]
CommandLine = "C:\WINDOWS\VM_STI.EXE" BigDogPath

[Update.exe]
CommandLine = "C:\Program Files\Common Files\UPDATE2\Update.exe"

[3Sy.exe]
CommandLine = "C:\WINDOWS\3Sy.exe"

[ctfmon.exe]
CommandLine = "C:\WINDOWS\system32\ctfmon.exe"

[iexplore.exe]
CommandLine = "C:\Program Files\Internet Explorer\iexplore.exe" -nohome

[NOTEPAD.EXE]
CommandLine = "C:\WINDOWS\system32\NOTEPAD.EXE" D:\卡卡1\Hijackthis1991zww\hijackthis.log

[msmsgs.exe]
CommandLine = "C:\Program Files\Messenger\msmsgs.exe" -Embedding

[KkScan.exe]
CommandLine = "D:\卡卡\KkScan.exe"

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page=http://www.hao123.com/
R3 - Default URLSearchHook is missing
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: BandIE Class - {77FEF28E-EB96-44FF-B511-3185DEA48697} - C:\PROGRA~1\baidu\bar\baidubar.dll
O2 - BHO: Thunder Browser Helper - {889D2FEB-5411-4565-8998-1DD2C5261283} - D:\迅雷5\ComDlls\XunLeiBHO_002.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll (file missing)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: QuickBtn - {D1BB7CF4-4463-4e91-88D7-ECC3CE0A13B7} - C:\Program Files\kuzhan\kuzhan.dll
O2 - BHO: AlxTB BHO Class - {F1FABE79-25FC-46de-8C5A-2C6DB9D64333} - C:\WINDOWS\system32\AlxTB1.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: 百度超级搜霸 - {B580CF65-E151-49C3-B73F-70B13FCA8E86} - C:\PROGRA~1\baidu\bar\baidubar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
O3 - Toolbar: 卡卡上网安全助手 - {DB9ECD4F-FB8F-4311-B3CE-90B976C2707C} - C:\WINDOWS\system32\KakaTool.dll
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKLM\..\Run: [QkOnBtn] C:\Program Files\QBU\QkOnBtn.EXE
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [EnergyUtility] C:\Program Files\Lenovo\EnergyCut\utilty.exe
O4 - HKLM\..\Run: [EnergyCut] C:\Program Files\Lenovo\EnergyCut\EnergyCut.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [winrun] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Bl8.bat
O4 - HKLM\..\Run: [RavUpsr] C:\WINDOWS\system32\agetltfets.exe
O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE USB PC Camera 301P
O4 - HKLM\..\Run: [Update] C:\Program Files\Common Files\UPDATE2\Update.exe
O4 - HKLM\..\Run: [ms] C:\Program Files\Microsoft\svhost32.exe
O4 - HKLM\..\Run: [Timer Service] C:\WINDOWS\3Sy.exe
O4 - Startup: desktop.ini =
O4 - Global Startup: desktop.ini =
O8 - Extra context menu item: &使用迅雷下载 - D:\迅雷5\Program\GetUrl.htm
O8 - Extra context menu item: &使用迅雷下载全部链接 - D:\迅雷5\Program\GetAllUrl.htm
O8 - Extra context menu item: Google 搜索(&G) - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Mail to a Friend... - http://client.alexa.com/holiday/script/actions/mailto.htm
O8 - Extra context menu item: 上传到QQ网络硬盘 - D:\Program Files\QQ\AddToNetDisk.htm
O8 - Extra context menu item: 反向链接 - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: 添加到QQ自定义面板 - D:\Program Files\QQ\AddPanel.htm
O8 - Extra context menu item: 添加到QQ表情 - D:\Program Files\QQ\AddEmotion.htm
O8 - Extra context menu item: 用QQ彩信发送该图片 - D:\Program Files\QQ\SendMMS.htm
O8 - Extra context menu item: 类似网页 - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: 缓存的网页快照 - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: 翻译英文字词(&T) - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O9 - Extra Button: 启动迅雷 - {0062C9BD-B349-40DE-91A0-755F37ACD559} - D:\迅雷5\Thunder.exe
O9 - Extra 'Tools' menuitem: 启动迅雷 - {0062C9BD-B349-40DE-91A0-755F37ACD559} - D:\迅雷5\Thunder.exe
O9 - Extra Button: 酷站导航 - {1D901067-2529-4A9B-9B6B-7A1DB3A44CB5} - C:\Program Files\kuzhan\kuzhan.dll
O9 - Extra Button: @shdoclc.dll,-866 - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: @shdoclc.dll,-864 - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\system32\shdocvw.dll

接上面的日志:
O10 - Unknown file in Winsock LSP: C:\WINDOWS\system32\RICHED40.dll
O10 - Unknown file in Winsock LSP: C:\WINDOWS\system32\RICHED40.dll
O10 - Unknown file in Winsock LSP: C:\WINDOWS\system32\RICHED40.dll
O10 - Unknown file in Winsock LSP: C:\WINDOWS\system32\RICHED40.dll
O10 - Unknown file in Winsock LSP: C:\WINDOWS\system32\RICHED40.dll
O10 - Unknown file in Winsock LSP: C:\WINDOWS\system32\RICHED40.dll
O10 - Unknown file in Winsock LSP: C:\WINDOWS\system32\RICHED40.dll
O10 - Unknown file in Winsock LSP: C:\WINDOWS\system32\RICHED40.dll
O10 - Unknown file in Winsock LSP: C:\WINDOWS\system32\RICHED40.dll
O10 - Unknown file in Winsock LSP: C:\WINDOWS\system32\RICHED40.dll
O10 - Unknown file in Winsock LSP: C:\WINDOWS\system32\RICHED40.dll
O10 - Unknown file in Winsock LSP: C:\WINDOWS\system32\RICHED40.dll
O10 - Unknown file in Winsock LSP: C:\WINDOWS\system32\RICHED40.dll
O10 - Unknown file in Winsock LSP: C:\WINDOWS\system32\RICHED40.dll
O10 - Unknown file in Winsock LSP: C:\WINDOWS\system32\RICHED40.dll
O10 - Unknown file in Winsock LSP: C:\WINDOWS\system32\RICHED40.dll
O10 - Unknown file in Winsock LSP: C:\WINDOWS\system32\RICHED40.dll
O10 - Unknown file in Winsock LSP: C:\WINDOWS\system32\RICHED40.dll
O10 - Unknown file in Winsock LSP: C:\WINDOWS\system32\RICHED40.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.lenovo.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{93791D64-4320-45C3-82BA-DFC4D59B1478}: NameServer = 61.234.254.5,211.98.2.4
O18 - Protocol: about - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll
O18 - Protocol: cdl - {3dd53d40-7b8b-11D0-b013-00aa0059ce02} - C:\WINDOWS\system32\urlmon.dll
O18 - Protocol: dvd - {12D51199-0DB5-46FE-A120-47A3D7D937CC} - C:\WINDOWS\system32\msvidctl.dll
O18 - Protocol: file - {79eac9e7-baf9-11ce-8c82-00aa004ba90b} - C:\WINDOWS\system32\urlmon.dll
O18 - Protocol: ftp - {79eac9e3-baf9-11ce-8c82-00aa004ba90b} - C:\WINDOWS\system32\urlmon.dll
O18 - Protocol: gopher - {79eac9e4-baf9-11ce-8c82-00aa004ba90b} - C:\WINDOWS\system32\urlmon.dll
O18 - Protocol: http - {79eac9e2-baf9-11ce-8c82-00aa004ba90b} - C:\WINDOWS\system32\urlmon.dll
O18 - Protocol: https - {79eac9e5-baf9-11ce-8c82-00aa004ba90b} - C:\WINDOWS\system32\urlmon.dll
O18 - Protocol: ic32pp - {BBCA9F81-8F4F-11D2-90FF-0080C83D3571} - C:\WINDOWS\wc98pp.dll
O18 - Protocol: ipp - (no CLSID) - (no file)
O18 - Protocol: its - {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\WINDOWS\system32\itss.dll
O18 - Protocol: javascript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll
O18 - Protocol: local - {79eac9e7-baf9-11ce-8c82-00aa004ba90b} - C:\WINDOWS\system32\urlmon.dll
O18 - Protocol: mailto - {3050f3DA-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll
O18 - Protocol: mhtml - {05300401-BCBC-11d0-85E3-00C04FD85AB4} - C:\WINDOWS\system32\inetcomm.dll
O18 - Protocol: mk - {79eac9e6-baf9-11ce-8c82-00aa004ba90b} - C:\WINDOWS\system32\urlmon.dll
O18 - Protocol: ms-its - {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\WINDOWS\system32\itss.dll
O18 - Protocol: msdaipp - (no CLSID) - (no file)
O18 - Protocol: res - {3050F3BC-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll
O18 - Protocol: sysimage - {76E67A63-06E9-11D2-A840-006008059382} - C:\WINDOWS\system32\mshtml.dll
O18 - Protocol: tv - {CBD30858-AF45-11D2-B6D6-00C04FBBDE6E} - C:\WINDOWS\system32\msvidctl.dll
O18 - Protocol: vbscript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll
O18 - Protocol: wia - {13F3EA8B-91D7-4F0A-AD76-D2853AC8BECE} - C:\WINDOWS\system32\wiascr.dll
O20 - Winlogon Notify: igfxcui
O20 - Winlogon Notify: igrswn
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - "C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe"
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O23 - Service: FspadSvc (FspadSvc) - - C:\Program Files\AVC Finger-sensing Pad Driver\FspadSvr.exe
O23 - Service: General Updater/AutoUpdater Service (GUA) - lenovo - "C:\Program Files\lenovo\GUA\GUA.exe"
O23 - Service: Human Interface Device Access (HidServ) - - C:\WINDOWS\system32\svchost.exe -k netsvcs
O23 - Service: IGRS (IGRS) - Lenovo Group Limited - C:\Program Files\lenovo\IGRS\IGRS.exe
O23 - Service: IGRSFILE (IGRSFILE) - Lenovo Group Limited - C:\Program Files\lenovo\IGRS Profiles\File Profile\IgrsFile.exe
O23 - Service: IgrsFileShare (IgrsFileShare) - 联想集团有限公司 - "C:\Program Files\lenovo\IGRS EasyShare\FileShare.exe"
O23 - Service: IgrsMonitor (IgrsMonitor) - Lenovo Group Limited - "C:\Program Files\lenovo\IGRS\Ext\IgrsMonitor.exe"
O23 - Service: MicroGrid DirectRouter (MicroGrid.DirectRouter) - Lenovo Group Limited - C:\Program Files\lenovo\IGRS\Ext\router.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - "C:\Program Files\Norton AntiVirus\navapsvc.exe"
O23 - Service: SAVScan (SAVScan) - Symantec Corporation - "C:\Program Files\Norton AntiVirus\SAVScan.exe"
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - "C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe"
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - "C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe"
O23 - Service: WMCSVC (WMCSVC) - Lenovo Group Limited - C:\Program Files\lenovo\IGRS\Ext\wmcsvc.exe

当前运行的进程：
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVC Finger-sensing Pad Driver\FspadSvr.exe
C:\Program Files\lenovo\GUA\GUA.exe
C:\Program Files\lenovo\IGRS\IGRS.exe
C:\Program Files\lenovo\IGRS\Ext\IgrsMonitor.exe
C:\Program Files\lenovo\IGRS\Ext\router.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\lenovo\IGRS\Ext\wmcsvc.exe
C:\Program Files\lenovo\IGRS Profiles\File Profile\IgrsFile.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\lenovo\IGRS EasyShare\FileShare.exe
C:\Program Files\QBU\QkOnBtn.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Lenovo\EnergyCut\utilty.exe
C:\Program Files\Lenovo\EnergyCut\EnergyCut.exe
C:\WINDOWS\VM_STI.EXE
C:\Program Files\Common Files\UPDATE2\Update.exe
C:\WINDOWS\3Sy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
D:\卡卡1\Hijackthis1991zww\HijackThis1991zww.exe

R3 - 默认的URLSearchHook丢失。用HijackThis修复
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: BandIE Class - {77FEF28E-EB96-44FF-B511-3185DEA48697} - C:\PROGRA~1\baidu\bar\baidubar.dll
O2 - BHO: ThunderBHO - {889D2FEB-5411-4565-8998-1DD2C5261283} - D:\迅雷5\ComDlls\XunLeiBHO_002.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: QuickBtn - {D1BB7CF4-4463-4e91-88D7-ECC3CE0A13B7} - C:\Program Files\kuzhan\kuzhan.dll
O2 - BHO: AlxTB BHO - {F1FABE79-25FC-46de-8C5A-2C6DB9D64333} - C:\WINDOWS\system32\AlxTB1.dll (file missing)
O3 - IE工具栏增项: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - IE工具栏增项: 百度超级搜霸 - {B580CF65-E151-49C3-B73F-70B13FCA8E86} - C:\PROGRA~1\baidu\bar\baidubar.dll
O3 - IE工具栏增项: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
O3 - IE工具栏增项: 卡卡上网安全助手 - {DB9ECD4F-FB8F-4311-B3CE-90B976C2707C} - C:\WINDOWS\system32\KakaTool.dll
O4 - 启动项HKLM\\Run: [QkOnBtn] C:\Program Files\QBU\QkOnBtn.EXE
O4 - 启动项HKLM\\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - 启动项HKLM\\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - 启动项HKLM\\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - 启动项HKLM\\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - 启动项HKLM\\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - 启动项HKLM\\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - 启动项HKLM\\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - 启动项HKLM\\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - 启动项HKLM\\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - 启动项HKLM\\Run: [EnergyUtility] C:\Program Files\Lenovo\EnergyCut\utilty.exe
O4 - 启动项HKLM\\Run: [EnergyCut] C:\Program Files\Lenovo\EnergyCut\EnergyCut.exe
O4 - 启动项HKLM\\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - 启动项HKLM\\Run: [winrun] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Bl8.bat
O4 - 启动项HKLM\\Run: [RavUpsr] C:\WINDOWS\system32\agetltfets.exe
O4 - 启动项HKLM\\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE USB PC Camera 301P
O4 - 启动项HKLM\\Run: [Update] C:\Program Files\Common Files\UPDATE2\Update.exe
O4 - 启动项HKLM\\Run: [ms] C:\Program Files\Microsoft\svhost32.exe
O4 - 启动项HKLM\\Run: [Timer Service] C:\WINDOWS\3Sy.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - IE右键菜单中的新增项目: &使用迅雷下载 - D:\迅雷5\Program\GetUrl.htm
O8 - IE右键菜单中的新增项目: &使用迅雷下载全部链接 - D:\迅雷5\Program\GetAllUrl.htm
O8 - IE右键菜单中的新增项目: Google 搜索(&G) - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - IE右键菜单中的新增项目: Mail to a Friend... - http://client.alexa.com/holiday/script/actions/mailto.htm
O8 - IE右键菜单中的新增项目: 上传到QQ网络硬盘 - D:\Program Files\QQ\AddToNetDisk.htm
O8 - IE右键菜单中的新增项目: 反向链接 - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - IE右键菜单中的新增项目: 添加到QQ自定义面板 - D:\Program Files\QQ\AddPanel.htm
O8 - IE右键菜单中的新增项目: 添加到QQ表情 - D:\Program Files\QQ\AddEmotion.htm
O8 - IE右键菜单中的新增项目: 用QQ彩信发送该图片 - D:\Program Files\QQ\SendMMS.htm
O8 - IE右键菜单中的新增项目: 类似网页 - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - IE右键菜单中的新增项目: 缓存的网页快照 - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - IE右键菜单中的新增项目: 翻译英文字词(&T) - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O9 - 浏览器额外的按钮: 启动迅雷 - {0062C9BD-B349-40DE-91A0-755F37ACD559} - D:\迅雷5\Thunder.exe
O9 - 浏览器额外的“工具”菜单项: 启动迅雷 - {0062C9BD-B349-40DE-91A0-755F37ACD559} - D:\迅雷5\Thunder.exe
O9 - 浏览器额外的按钮: 酷站导航 - {1D901067-2529-4A9B-9B6B-7A1DB3A44CB5} - C:\Program Files\kuzhan\kuzhan.dll
O9 - 浏览器额外的按钮: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file missing)
O9 - 浏览器额外的“工具”菜单项: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file missing)
O10 - 未知的文件在 Winsock LSP: c:\windows\system32\riched40.dll
O10 - 未知的文件在 Winsock LSP: c:\windows\system32\riched40.dll
O10 - 未知的文件在 Winsock LSP: c:\windows\system32\riched40.dll
O10 - 未知的文件在 Winsock LSP: c:\windows\system32\riched40.dll
O10 - 未知的文件在 Winsock LSP: c:\windows\system32\riched40.dll
O10 - 未知的文件在 Winsock LSP: c:\windows\system32\riched40.dll
O10 - 未知的文件在 Winsock LSP: c:\windows\system32\riched40.dll
O10 - 未知的文件在 Winsock LSP: c:\windows\system32\riched40.dll
O10 - 未知的文件在 Winsock LSP: c:\windows\system32\riched40.dll
O10 - 未知的文件在 Winsock LSP: c:\windows\system32\riched40.dll
O10 - 未知的文件在 Winsock LSP: c:\windows\system32\riched40.dll
O10 - 未知的文件在 Winsock LSP: c:\windows\system32\riched40.dll
O10 - 未知的文件在 Winsock LSP: c:\windows\system32\riched40.dll
O10 - 未知的文件在 Winsock LSP: c:\windows\system32\riched40.dll
O10 - 未知的文件在 Winsock LSP: c:\windows\system32\riched40.dll
O10 - 未知的文件在 Winsock LSP: c:\windows\system32\riched40.dll
O10 - 未知的文件在 Winsock LSP: c:\windows\system32\riched40.dll
O10 - 未知的文件在 Winsock LSP: c:\windows\system32\riched40.dll
O10 - 未知的文件在 Winsock LSP: c:\windows\system32\riched40.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.lenovo.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{93791D64-4320-45C3-82BA-DFC4D59B1478}: NameServer = 61.234.254.5,211.98.2.4
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: igrswn - C:\Program Files\lenovo\IGRS\Ext\igrswn.dll
O23 - NT 服务: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - NT 服务: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - NT 服务: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - NT 服务: FspadSvc - Unknown owner - C:\Program Files\AVC Finger-sensing Pad Driver\FspadSvr.exe
O23 - NT 服务: General Updater/AutoUpdater Service (GUA) - lenovo - C:\Program Files\lenovo\GUA\GUA.exe
O23 - NT 服务: IGRS - Lenovo Group Limited - C:\Program Files\lenovo\IGRS\IGRS.exe
O23 - NT 服务: IGRSFILE - Lenovo Group Limited - C:\Program Files\lenovo\IGRS Profiles\File Profile\IgrsFile.exe
O23 - NT 服务: IgrsFileShare - 联想集团有限公司 - C:\Program Files\lenovo\IGRS EasyShare\FileShare.exe
O23 - NT 服务: IgrsMonitor - Lenovo Group Limited - C:\Program Files\lenovo\IGRS\Ext\IgrsMonitor.exe
O23 - NT 服务: MicroGrid DirectRouter (MicroGrid.DirectRouter) - Lenovo Group Limited - C:\Program Files\lenovo\IGRS\Ext\router.exe
O23 - NT 服务: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - NT 服务: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - NT 服务: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - NT 服务: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - NT 服务: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - NT 服务: WMCSVC - Lenovo Group Limited - C:\Program Files\lenovo\IGRS\Ext\wmcsvc.exe

顶上去

打开QQ游戏,进入游戏室提示出错了,最好重装,但不知道为什么卸载不了.

O10 - 未知的文件在 Winsock LSP: c:\windows\system32\riched40.dll这一项你是否知道是什么？

请到www.27814939.ys168.com,点“我的软件”下载KillBox.exe
重新启动电脑, 开机检测完后, 按[F8]键(可以一直按到启动菜单出来为止), 选择安全模式进入Windows
运行Hijackthis，扫描结束后在下列选项前打上勾，然后选"修复
O4 - 启动项HKLM\\Run: [winrun] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Bl8.bat
O4 - 启动项HKLM\\Run: [RavUpsr] C:\WINDOWS\system32\agetltfets.exe
O4 - 启动项HKLM\\Run: [ms] C:\Program Files\Microsoft\svhost32.exe
O4 - 启动项HKLM\\Run: [Timer Service] C:\WINDOWS\3Sy.exe

双击打开KillBox.exe，分别删除
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Bl8.bat
C:\WINDOWS\system32\agetltfets.exe
C:\Program Files\Microsoft\svhost32.exe
C:\WINDOWS\3Sy.exe
（删除时勾选“删除前先结束Explorer.EXE进程”不行再试着勾选"删除DLL文件前反注册此文件"
给菜鸟的东东—KillBox的使用技巧
http://forum.ikaka.com/topic.asp?board=28&artid=8160799

完后重启。
请下载 System Repair Engineer，使用“智能扫描”，按下“扫描”按钮进行扫描，扫描完成后按下“保存报告”按钮保存报告日志文件（SREng.LOG），把保存的报告日志文件内容复制-粘贴上来
下载网址
http://www.kztechs.com/sreng/sreng2.zip
http://forum.ikaka.com/topic.asp?board=67&artid=5188931
日志一次粘不完，分次粘完，请不要修改。