电脑突然蓝屏 然后我强制重启
用过vista的人都知道vista有一个问题报告和解决方案
里面说解决方案可用
以下是问题报告：
产品
Windows
问题
异常关闭
日期
2007-9-2 13:55
状态
详细信息可用
问题签名
问题事件名称: BlueScreen
OS 版本: 6.0.6000.2.0.0.256.1
区域设置 ID: 2052
帮助描述此问题的文件(有些文件可能不再可用)
Mini090207-01.dmp
sysdata.xml
Version.txt
关于该问题的额外信息
BCCode: 93
BCP1: 00000A74
BCP2: 00000000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1
服务器信息: f24d64b4-6cb5-4c66-b131-730e4e0628a8
以下是微软给出的解决方案 会一点点英语的人都知道标题的意思就是 该问题由杀毒软件引起
Problem caused by antivirus software
Although we have not determined the specific cause of this problem, we know the problem was caused by antivirus software.
Recommendation
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To try to solve this problem, follow these steps. Each of the steps might solve your problem. If following a step doesn't fix your problem, then go on to the next step.
Update your antivirus software
Missing antivirus software updates could be the cause of your computer's problem. To make sure your antivirus is up to date, follow these steps:
Click to open Microsoft Security Center.
Click Malware protection.
If your software needs to be updated, click Update now.
If Windows can detect your antivirus software, it will be listed under Virus protection.
If your antivirus software is not displayed in Windows Security Center, go to the downloads section of your antivirus software provider’s website. Find the update for your version of the software and your operating system, and then install it. For more information, check the Help for your antivirus software.
Most antivirus software updates are free, but some providers charge a small fee for the updates. If you're using an older version of the software, you might also have to pay to upgrade to a more recent version to continue to receive the updates.
Check for multiple antivirus programs running on your computer
Running two antivirus software programs on your computer at the same time is not recommended because the two programs can interfere with each other. Even if you don't think your computer could be running two antivirus programs, antivirus software can sometimes come bundled with your computer and it might be running without your knowledge. To check if two antivirus programs are running, follow these steps:
Click the Start button, click Control Panel, click System and Maintenance, and then click Administrative Tools.
Double-click Services. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Look at the list of services under the Name column. If you find two antivirus programs, right-click each service associated with one of the programs, and then click Stop. Note that there may be multiple services running for one antivirus program.
Contact the antivirus manufacturer
If you've completed the previous steps, we recommend you contact the antivirus manufacturer directly for additional support.
他的解决方案我试了 没什么用
电脑中只有瑞星杀毒软件 防火墙只用windows自带的
这个问题是否说明瑞星测试版不稳定？需要改进...
[用户系统信息]Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0)
