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gamenet.ru false-positive

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本主题由 卡卡巡查 panchengwei 于 2017-4-5 9:33:40 执行 移动主题 操作
GameNet
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发表于： 2017-04-03 18:37 | 只看楼主 短消息 资料
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gamenet.ru false-positive

Hello,
​
I represent GameNet technical support service (www.gamenet.ru). We are designed an application QGNA for our customers (over 10 000 000 people) for game launch.
​
After downloading the following files:
http://go.gamenet.ru/file?id=16 - PlayBs.exe
http://go.gamenet.ru/file?id=17 - PlayCombatArms.exe
http://go.gamenet.ru/file?id=18 - PlaiAika2.exe
http://go.gamenet.ru/file?id=22 - PlayReborn.exe
http://go.gamenet.ru/file?id=25 - gamenet.exe
http://go.gamenet.ru/file?id=35 - PlayBlackDesert.exe
http://go.gamenet.ru/file?id=39 - PlayMWO.exe
http://go.gamenet.ru/file?id=41 - PlayFL.exe
http://go.gamenet.ru/file?id=43 - PlayPhantomers.exe
http://go.gamenet.ru/file?id=45 - PlayTitanSiage.exe
http://go.gamenet.ru/file?id=47 - PlayStandedlnTime.exe
http://go.gamenet.ru/file?id=49 - PlayPurringQuest.exe
http://go.gamenet.ru/file?id=51 - PlayIsDefense.exe
http://go.gamenet.ru/file?id=53 - PlayBattleCarnival.exe
http://go.gamenet.ru/file?id=56 - Epistory
http://go.gamenet.ru/file?id=58 - Haydee
or from our public page: http://fs1.gamenet.ru/pub/installerlinks.html.


​it identified as "Malware.Generic.5!tfe (thunder:5:CzDTtTJwBxM)". Please, add our files to your safe list for avoiding inconveniences.
I want to warn you that each user will get its own file with a unique Hash Sum. In consequence of that adding only this file will not bring the desired result.
Direct link for one test on VirusTotal:
https://www.virustotal.com/ru/file/41128489417f92532d46ea3cd0d385931c2d4dba4b04f8aad2f75a3d8906942f/analysis/
​
Waiting for your response.
​
Best regards, Maksim Karevich
GameNet technical specialist

用户系统信息：Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36
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GameNet
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发表于： 2017-04-05 14:19 | 只看楼主 短消息 资料
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回复：gamenet.ru false-positive

Here is all links for tests on VirusTotal:
https://www.virustotal.com/ru/file/4a5e50628f1a58c4a34c6c1b10ee95e906fea5a10b6db4b5bbc40db3225f9065/analysis/1491371687/ - PlayBlackDesert.exe
https://www.virustotal.com/ru/file/9462d05ced1b51818ced281e2e7dcd671abacfe967837c43144050bc5ec33c5f/analysis/ - GameNet.exe
https://www.virustotal.com/ru/file/24b44878d0366a1d14204e547c2fb4921664d4e3ae0747e1c3648f94c69ed9d5/analysis/1491371780/ - PlayAika2.exe
https://www.virustotal.com/ru/file/84f6071fd43272ca81daf1a0375d593b2c4a22b446faa475a95ff858e9999dcf/analysis/1491371893/ - PlayBs.exe
https://www.virustotal.com/ru/file/6a48c19d5c26547baa9375f5435d7a0d4fbb5d40dfff78f783fd2e5f6a4a6e5c/analysis/1491372047/ - PlayCombatArms.exe
https://www.virustotal.com/ru/file/7860712c0bbec81d958e45f8a8f91a1ac77513c4cd19ab345535745fee6ffff2/analysis/1491372039/ - playEpistory.exe
https://www.virustotal.com/ru/file/be34d6cb6a447ad8dad7479c547777ce09d1704071f1015c01664390533b8766/analysis/1491372291/ - PlayFL.exe
https://www.virustotal.com/ru/file/5e48b4c3b60e0fcaa2aa08f84b8bb6485942aa8cdd050d5dc51777ed09808454/analysis/1491372374/ - PlayMWO.exe
https://www.virustotal.com/ru/file/e9738290fa6059a90bdb39dca5c68c678594b759409bc8687f2670b382b4ef0e/analysis/1491372495/ - PlayBattleCarnoval.exe
https://www.virustotal.com/ru/file/f538d59fcda7e6bd228b3280352f9ec300c6ad57bb1ebf16d02d3d59e91dc2b5/analysis/1491372806/ - PlayStrandedInTime.exe
https://www.virustotal.com/ru/file/8b7308f46b010d004734aab29db9ff7b58c2991fce97c3d9090a127a040aecba/analysis/1491372809/ - PlayTitanSiege.exe
https://www.virustotal.com/ru/file/3b409a54a5604e259b3132918ec4136855f5709c985c9ef262e494434ad1d6c2/analysis/1491372801/ - PlayReborn.exe
https://www.virustotal.com/ru/file/cd1014025465422aa626d55e43d47140af74472b7f19c78ab792b5e0043d34ba/analysis/1491372880/ - PlayISDefense.exe
https://www.virustotal.com/ru/file/5774c5202d9f1c7bfdf4c2aced236f2ac38aba45c4b651e40278e53ebe8d680b/analysis/1491372877/ - PlayPhantomers.exe
https://www.virustotal.com/ru/file/0b7b75a89515e9560dff3224e94b5fd528228c2cffe816b7dd8ee582e5edcbd4/analysis/1491373048/ - PlayPurringQuest.exe
https://www.virustotal.com/ru/file/4ac84d4d6658d7f8914e1cb527764c2d1587429c3ba62a76b3c605fca2b1bdb2/analysis/1491373177/ - PlayHaydee.exe
gototop
 
GameNet
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发表于： 2017-04-05 14:33 | 只看楼主 短消息 资料
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回复：gamenet.ru false-positive
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麦青儿
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发表于： 2017-04-05 17:58 | 短消息 资料
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回复：gamenet.ru false-positive

We are dealing with it.
And we will get you informed as soon as it's finished.
gototop
 
麦青儿
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发表于： 2017-04-06 13:42 | 短消息 资料
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回复：gamenet.ru false-positive

The false positive has been removed.
If the problem persists, please send us screenshots or logs of detection.
gototop
 
GameNet
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发表于： 2017-04-06 16:57 | 只看楼主 短消息 资料
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回复：gamenet.ru false-positive

Looks good now, thanks. Don't close this theme please. If we got same detection, will contact you again.

Have a nice day,
Regards,
GaneNet.ru Team
gototop
 
麦青儿
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发表于： 2017-04-07 18:06 | 短消息 资料
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回复：gamenet.ru false-positive

Get it.  Sorry for inconveniencing you.
Have a nice day.
gototop
 
GameNet
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发表于： 2017-04-12 17:55 | 只看楼主 短消息 资料
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回复：gamenet.ru false-positive
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麦青儿
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发表于： 2017-04-13 16:44 | 短消息 资料
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回复：gamenet.ru false-positive

Hello,
Problem should be fixed now, please check it later.
gototop
 
GameNet
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发表于： 2017-04-19 14:32 | 只看楼主 短消息 资料
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回复：gamenet.ru false-positive

Good day.

Looks good now.

Have a nice day.
gototop
 
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