升级失败 - 瑞星卡卡安全论坛bbs.ikaka.com

瑞星卡卡安全论坛个人产品讨论区 瑞星杀毒软件升级失败

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[疑似bug] 升级失败

dg1vg4 版主帖子:1673 注册: 2007-12-10 来自:江苏	发表于： 2016-01-13 20:52 \| 只看楼主短消息资料字号：小中大 1楼升级失败在今天更新的时候，很多人发现自己的v17杀毒软件产品版本号24.17.00.65无法更新到24.17.00.66，现象就是进度条一直卡在安装过程。刚才新品体验区里讨论了这个问题，并且已经得出了结论。我简要说明一下这个bug的产生原因。瑞星在这个版本更新的过程中，所有的进程要全部被关闭，但是加速球，瑞星的更新程序没有把加速球算作自己的进程，导致升级程序误以为加速球是别的程序的进程，因此不会自动结束，而是会提示用户询问是否结束这个加速球进程，但是瑞星的新升级程序没有这一步跟用户交互的过程，结果导致安装进程一直卡在需要询问用户结束掉加速球的过程，而用户并不知情，因为原有的提示被新的升级模式隐藏了。事实证明那些在设置里关掉加速球的用户都顺利更新了。这里感谢群里的Etermal和他的伙伴们的发现，他们用早期版本的更新程序进行试验，发现了这个问题。用户系统信息：Mozilla/5.0 (Windows NT 6.1; rv:42.0) Gecko/20100101 Firefox/42.0
dg1vg4 版主帖子:1673 注册: 2007-12-10 来自:江苏	分享到：

反病毒学习元飘泊而立狮帖子:704 注册: 2012-02-16 来自:	发表于： 2016-01-14 08:17 \| 短消息资料字号：小中大 2楼回复：升级失败希望工程师能够快速解决
反病毒学习元飘泊而立狮帖子:704 注册: 2012-02-16 来自:

瑞星工程师16 在线技术支持工程师帖子:9362 注册: 2008-09-08 来自:	发表于： 2016-01-14 10:26 \| 短消息资料字号：小中大 3楼回复：升级失败升级卡着不动的问题是否可以复现？如果是加速球进程卡住的问题，一般会提示重启电脑的。请找到以下日志发来： C:\program files\rising\rsd\updater.exe.log C:\program files\rising\rsd\updater2.exe.log C:\program files\rising\rav\logfiles\virlibupdater.exe.log C:\program files\rising\rav\logfiles\rsupdatertool.exe.log C:\program files\rising\rav\rsupdater\rsupdatertool.exe.log 如果是64位系统：路径改为C:\program files(x86)\rising
瑞星工程师16 在线技术支持工程师帖子:9362 注册: 2008-09-08 来自:

立刻回答锋芒艾服狮帖子:1357 注册: 2009-06-29 来自:	发表于： 2016-01-14 20:26 \| 短消息资料字号：小中大 4楼回复 3F 瑞星工程师16 的帖子 updater.log看不出问题，问题出在这里：setup.exe [2016-01-13][19:57:06:963][12960][15924]: [DETAIL]C:\PROGRAM FILES\RISING\RAV\rscom.dll Loaded By C:\PROGRAM FILES\RISING\RAV\RSTURBOBALL.EXE [2016-01-13][19:57:07:369][12960][0748]: [DETAIL]C:\PROGRAM FILES\RISING\RAV\rscom.dll Loaded By C:\PROGRAM FILES\RISING\RAV\RSTURBOBALL.EXE 更新C:\PROGRAM FILES\RISING\RAV\rscom.dll时发现被C:\PROGRAM FILES\RISING\RAV\RSTURBOBALL.EXE加载，于是询问用户结束进程，但这一询问提示只有传统升级界面有，新的升级界面没有这一交互过程，使setup.exe一直挂起在等待用户选择操作（是否结束进程）的状态 updater是没有问题的。附上setup日志的关键部分（我采用传统方式（"%Programfiles%\Rising\RSD\updater.exe" /subkey RAV）直接升级，所以不存在使用rsupdatertool.exe卡在那一步的现象） [复制到剪贴板] CODE: [2016-01-13][19:56:23:041][12960][0748]: [DETAIL]Setup.exe Begin---------------------------------- [2016-01-13][19:56:23:103][12960][0748]: [DETAIL]"C:\Program Files\Rising\RSD\Setup.exe" /UPDATE /PRODUCT=RAV [2016-01-13][19:56:23:134][12960][0748]: [DETAIL]CheckCanRunning... [2016-01-13][19:56:23:806][12960][0748]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000 [2016-01-13][19:56:23:838][12960][0748]: [DETAIL]Create Temp Cfg From C:\Program Files\Rising\RSD\Backup\RAV\LICENSE\12345678.000 to C:\Users\hez2010\AppData\Local\Temp\RAV.cfg [2016-01-13][19:56:23:838][12960][0748]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000 [2016-01-13][19:56:23:853][12960][0748]: [DETAIL]CRsSetupClass::Initialize SUCCESS... [2016-01-13][19:56:23:853][12960][0748]: [DETAIL]LoadFile C:\Program Files\Rising\RSD\label.dat [2016-01-13][19:56:23:853][12960][0748]: [DETAIL]Reload failed [2016-01-13][19:56:23:853][12960][0748]: [DETAIL]Not NeedHook... [2016-01-13][19:56:23:853][12960][0748]: [DETAIL]CRsSetupClass InitComx3 GetModuleFileName=C:\Program Files\Rising\RSD [2016-01-13][19:56:23:853][12960][0748]: [DETAIL]CRsSetupClass InitComx3 Load C:\Program Files\Rising\RSD WorkPath C:\Program Files\Rising\RSD [2016-01-13][19:56:23:884][12960][0748]: [DETAIL]Load success! [2016-01-13][19:56:24:103][12960][0748]: [DETAIL]RS_InitializeCallCenter success! [2016-01-13][19:56:24:103][12960][0748]: [DETAIL] ravsetup WM_UP_INITIALIZE [2016-01-13][19:56:24:103][12960][0748]: [DETAIL]RavSetup.dll SendMessage WM_INSTALL_INITIALIZE_C [2016-01-13][19:56:24:103][12960][0748]: [DETAIL]Component Root: C:\Program Files\Rising\RSD\Backup\RAV [2016-01-13][19:56:24:103][12960][0748]: [DETAIL]SetMonFilter(1)... [2016-01-13][19:56:24:103][12960][0748]: [DETAIL]Rav Installed... [2016-01-13][19:56:24:103][12960][0748]: [DETAIL]Version: 25.00.00.65 [2016-01-13][19:56:24:103][12960][0748]: [ACTION]SetMonFilter09(1, Rav) [2016-01-13][19:56:24:369][12960][0748]: [DETAIL]PostMsg(505) [2016-01-13][19:56:25:572][12960][0748]: [DETAIL]SetMonFilter End... [2016-01-13][19:56:25:572][12960][0748]: [DETAIL]InitCommunication... [2016-01-13][19:56:25:697][12960][0748]: [DETAIL]InitCommunication Successfully... [2016-01-13][19:56:25:697][12960][0748]: [DETAIL]RavSetup.dll SendMessage WM_UP_INITIALIZE [2016-01-13][19:56:25:697][12960][0748]: [DETAIL]CRsSetupClass::CanInstall... [2016-01-13][19:56:25:697][12960][0748]: [DETAIL]szIEVer Version = 9.11.10586.0 [2016-01-13][19:56:25:697][12960][0748]: [DETAIL]IE Version = 9 [2016-01-13][19:56:25:697][12960][0748]: [DETAIL]CRsSetupClass::PreRunning... [2016-01-13][19:56:25:728][12960][0748]: [DETAIL]CRsSetupClass::PreUIShow... [2016-01-13][19:56:25:838][12960][15924]: [DETAIL]CMergeXMLClass::Initialize... [2016-01-13][19:56:25:838][12960][15924]: [DETAIL]CMergeXMLClass::CanInstall... [2016-01-13][19:56:25:853][12960][15924]: [DETAIL]CMergeXMLClass::Uninitialize... [2016-01-13][19:56:25:853][12960][15924]: [DETAIL] Initialize... [2016-01-13][19:56:25:853][12960][15924]: [DETAIL] Uninitialize... [2016-01-13][19:56:25:869][12960][15924]: [DETAIL]CRsVpatchClass::CanInstall [2016-01-13][19:56:26:166][12960][15924]: [DETAIL]Check File C:\WINDOWS\system32\drivers\sysmon.sys Failed [2016-01-13][19:56:26:197][12960][15924]: [DETAIL]Check XML File C:\Program Files\Rising\Rav\XMLS\HOOKBASE.xml Failed [2016-01-13][19:56:26:259][12960][15924]: [DETAIL]Skip Checking For Attribute Data... [2016-01-13][19:56:26:306][12960][15924]: [DETAIL]Check File C:\Program Files\Rising\Rav\rslogvw.dll Failed [2016-01-13][19:56:26:353][12960][15924]: [DETAIL]Check XML File C:\Program Files\Rising\Rav\XMLS\LOGVWDUI.xml Failed [2016-01-13][19:56:26:603][12960][15924]: [DETAIL]Check File C:\Program Files\Rising\Rav\url.ini Failed [2016-01-13][19:56:26:791][12960][15924]: [DETAIL]Check XML File C:\Program Files\Rising\Rav\XMLS\RAVBASE.xml Failed [2016-01-13][19:56:28:994][12960][15924]: [DETAIL]Skip Checking For Attribute Data... [2016-01-13][19:56:28:994][12960][15924]: [DETAIL]Skip Checking For Attribute Data... [2016-01-13][19:56:29:478][12960][15924]: [DETAIL]Skip Checking For Attribute Data... [2016-01-13][19:56:29:759][12960][15924]: [DETAIL]Check File C:\Program Files\Rising\Rav\ui\rstlist.htm Failed [2016-01-13][19:56:29:759][12960][15924]: [DETAIL]Check XML File C:\Program Files\Rising\Rav\XMLS\RSPASSPORT.xml Failed [2016-01-13][19:56:29:838][12960][15924]: [DETAIL]Check File C:\Program Files\Rising\Rav\Data\BootRun.db Failed [2016-01-13][19:56:30:416][12960][15924]: [DETAIL]Check File C:\Program Files\Rising\Rav\urllib\virusdb.cfg Failed [2016-01-13][19:56:30:431][12960][15924]: [DETAIL]Check File C:\Program Files\Rising\Rav\urllib\virurl.bas Failed [2016-01-13][19:56:30:431][12960][15924]: [DETAIL]Check XML File C:\Program Files\Rising\Rav\XMLS\URLLIBD.xml Failed [2016-01-13][19:56:30:525][12960][15924]: [DETAIL]Check File C:\Program Files\Rising\Rav\newupdater.dll Failed [2016-01-13][19:56:30:541][12960][15924]: [DETAIL]Check XML File C:\Program Files\Rising\Rav\XMLS\RSUPDATER.xml Failed [2016-01-13][19:56:31:244][12960][15924]: [DETAIL]Wow64DisableWow64FsRedirection Return: 0 [2016-01-13][19:56:31:259][12960][15924]: [DETAIL]Wow64RevertWow64FsRedirection Return: 0 [2016-01-13][19:56:31:259][12960][15924]: [DETAIL]Wow64DisableWow64FsRedirection Return: 0 [2016-01-13][19:56:31:259][12960][15924]: [DETAIL]Wow64RevertWow64FsRedirection Return: 0 [2016-01-13][19:56:31:259][12960][15924]: [DETAIL]Wow64DisableWow64FsRedirection Return: 0 [2016-01-13][19:56:31:259][12960][15924]: [DETAIL]Wow64RevertWow64FsRedirection Return: 0 [2016-01-13][19:56:31:416][12960][15924]: [DETAIL]CRsSetupClass::PreHandle... [2016-01-13][19:56:31:416][12960][15924]: [DETAIL]RavSetup.dll SendMessage WM_INSTALL_PREHANDLE_C [2016-01-13][19:56:31:416][12960][15924]: [DETAIL] update/repair RavSetup.dll SendMessage WM_UP_PREHANDLE [2016-01-13][19:56:31:431][12960][15924]: [DETAIL]StopComponent(RSAGENT)... [2016-01-13][19:56:31:494][12960][15924]: [DETAIL]StopComponent(RSTRAYDUI)... [2016-01-13][19:56:35:103][12960][15924]: [DETAIL]Quit: [13572]c:\program files\rising\rav\rstray.exe [2016-01-13][19:56:35:322][12960][15924]: [DETAIL]Quit: [13572]c:\program files\rising\rav\rstray.exe [2016-01-13][19:56:37:384][12960][15924]: [DETAIL][13572] Quit Successfully... [2016-01-13][19:56:37:447][12960][15924]: [DETAIL]StopComponent(RAVMAINDUI)... [2016-01-13][19:56:37:447][12960][15924]: [DETAIL] Initialize... [2016-01-13][19:56:37:447][12960][15924]: [DETAIL] Stop... [2016-01-13][19:56:37:447][12960][15924]: [ALERT] GetExesList... [2016-01-13][19:56:37:447][12960][15924]: [ALERT] NotifyProcessToExitByCCenter... [2016-01-13][19:56:37:447][12960][15924]: [ALERT] IsInList... [2016-01-13][19:56:37:447][12960][15924]: [ALERT] IsInList... [2016-01-13][19:56:37:447][12960][15924]: [ALERT] IsInList... [2016-01-13][19:56:37:447][12960][15924]: [ALERT] IsInList... [2016-01-13][19:56:37:447][12960][15924]: [ALERT] IsInList... [2016-01-13][19:56:37:447][12960][15924]: [DETAIL] Uninitialize... [2016-01-13][19:56:37:494][12960][15924]: [DETAIL]StopComponent(CONFIGDUI)... [2016-01-13][19:56:37:556][12960][15924]: [DETAIL]StopComponent(LOGVWDUI)... [2016-01-13][19:56:37:603][12960][15924]: [DETAIL]StopComponent(RAVBASE)... [2016-01-13][19:56:37:619][12960][15924]: [DETAIL]StopComponent(RSDK)... [2016-01-13][19:56:37:619][12960][15924]: [DETAIL]StopComponent(RSPASSPORT)... [2016-01-13][19:56:37:666][12960][15924]: [DETAIL]StopComponent(RSDUIGEAR)... [2016-01-13][19:56:37:666][12960][15924]: [DETAIL]StopComponent(RSSTARTUPOPT)... [2016-01-13][19:56:37:713][12960][15924]: [DETAIL]StopComponent(URLLIBD)... [2016-01-13][19:56:37:713][12960][15924]: [DETAIL]StopComponent(RSUPDATER)... [2016-01-13][19:56:37:775][12960][15924]: [DETAIL]StopComponent(MONBASEDUI)... [2016-01-13][19:56:37:775][12960][15924]: [DETAIL]RsStopService(RsRavMon) [2016-01-13][19:56:37:775][12960][15924]: [ALERT]ControlService(RsRavMon) SERVICE_CONTROL_STOP Failed! Err Code: 1052 [2016-01-13][19:56:37:775][12960][15924]: [DETAIL]RavMonD.exe is Running... [2016-01-13][19:57:06:369][12960][15924]: [DETAIL]RavMonD.exe Has Quit Successfully... [2016-01-13][19:57:06:431][12960][15924]: [DETAIL]StopComponent(HOOKBASE)... [2016-01-13][19:57:06:431][12960][15924]: [DETAIL]RsStopService(sysmon) [2016-01-13][19:57:06:509][12960][15924]: [ALERT]ControlService(sysmon) SERVICE_CONTROL_STOP Failed! Err Code: 1052 [2016-01-13][19:57:06:509][12960][15924]: [DETAIL]RsStopService(rsutils) [2016-01-13][19:57:06:556][12960][15924]: [DETAIL]Service rsutils is Stopped... [2016-01-13][19:57:06:556][12960][15924]: [DETAIL]RsStopService(kguard) [2016-01-13][19:57:06:556][12960][15924]: [DETAIL]Service kguard is Stopped... [color=Red][2016-01-13][19:57:06:963][12960][15924]: [DETAIL]C:\PROGRAM FILES\RISING\RAV\rscom.dll Loaded By C:\PROGRAM FILES\RISING\RAV\RSTURBOBALL.EXE [2016-01-13][19:57:07:369][12960][0748]: [DETAIL]C:\PROGRAM FILES\RISING\RAV\rscom.dll Loaded By C:\PROGRAM FILES\RISING\RAV\RSTURBOBALL.EXE[/color] [2016-01-13][19:57:11:525][12960][15924]: [DETAIL]PreHandleComponentList... [2016-01-13][19:57:11:525][12960][15924]: [DETAIL]PostHandleComponentList... [2016-01-13][19:57:11:525][12960][15924]: [DETAIL]RegisterProduct [2016-01-13][19:57:11:525][12960][15924]: [DETAIL]PreHandleComponentList... [2016-01-13][19:57:11:525][12960][15924]: [DETAIL]CHookbaseClass::PreHandle... [2016-01-13][19:57:11:525][12960][15924]: [DETAIL]Call Component HOOKBASE Dll_PreHandle Return: 0x00000000 [2016-01-13][19:57:11:525][12960][15924]: [DETAIL]Call Component LOGVWDUI Dll_PreHandle Return: 0x00000000 [2016-01-13][19:57:11:525][12960][15924]: [DETAIL]Call Component RAVBASE Dll_PreHandle Return: 0x00000000 [2016-01-13][19:57:11:525][12960][15924]: [DETAIL]Call Component RSPASSPORT Dll_PreHandle Return: 0x00000000 [2016-01-13][19:57:11:525][12960][15924]: [DETAIL]Call Component RSSTARTUPOPT Dll_PreHandle Return: 0x00000000 [2016-01-13][19:57:11:525][12960][15924]: [DETAIL]Call Component URLLIBD Dll_PreHandle Return: 0x00000000 [2016-01-13][19:57:11:525][12960][15924]: [DETAIL]Call Component RSUPDATER Dll_PreHandle Return: 0x00000000 [2016-01-13][19:57:11:525][12960][15924]: [DETAIL]InstallComponent(HOOKBASE) [2016-01-13][19:57:11:525][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\HOOKBASE\mondrv.dll To C:\Program Files\Rising\Rav\mondrv.dll... [2016-01-13][19:57:11:525][12960][15924]: [DETAIL]Skip Copying For Checked OK... [2016-01-13][19:57:11:525][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\HOOKBASE\sysmon_if.dll To C:\Program Files\Rising\Rav\sysmon_if.dll... [2016-01-13][19:57:11:525][12960][15924]: [DETAIL]Skip Copying For Checked OK... [2016-01-13][19:57:11:541][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\HOOKBASE\sysmon.sys To C:\WINDOWS\system32\drivers\sysmon.sys... [2016-01-13][19:57:11:541][12960][15924]: [DETAIL]Copy File Return: 1, NeedReboot: 0 [2016-01-13][19:57:11:541][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\HOOKBASE\rsutils.sys To C:\WINDOWS\system32\drivers\rsutils.sys... [2016-01-13][19:57:11:541][12960][15924]: [DETAIL]Skip Copying For Checked OK... [2016-01-13][19:57:11:541][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\HOOKBASE\rsutils_if.dll To C:\Program Files\Rising\Rav\rsutils_if.dll... [2016-01-13][19:57:11:541][12960][15924]: [DETAIL]Skip Copying For Checked OK... [2016-01-13][19:57:11:541][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\HOOKBASE\rsndisp.sys To C:\WINDOWS\system32\drivers\rsndisp.sys... [2016-01-13][19:57:11:541][12960][15924]: [DETAIL]Skip Copying For Checked OK... [2016-01-13][19:57:11:541][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\HOOKBASE\hookbase.dll To C:\Program Files\Rising\Rav\hookbase.dll... [2016-01-13][19:57:11:541][12960][15924]: [DETAIL]Skip Copying For Checked OK... [2016-01-13][19:57:11:541][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\HOOKBASE\kguard_if.dll To C:\Program Files\Rising\Rav\kguard_if.dll... [2016-01-13][19:57:11:541][12960][15924]: [DETAIL]Skip Copying For Checked OK... [2016-01-13][19:57:11:541][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\HOOKBASE\kguard.sys To C:\WINDOWS\system32\drivers\kguard.sys... [2016-01-13][19:57:11:541][12960][15924]: [DETAIL]Skip Copying For Checked OK... [2016-01-13][19:57:11:541][12960][15924]: [DETAIL]Copy XML File From: C:\Program Files\Rising\RSD\Backup\RAV\HOOKBASE\HOOKBASE.xml To C:\Program Files\Rising\Rav\XMLS\HOOKBASE.xml [2016-01-13][19:57:11:541][12960][15924]: [DETAIL]RsInstallService(sysmon) [2016-01-13][19:57:12:025][12960][15924]: [DETAIL]RsInstallService(sysmon) Return: 1 [2016-01-13][19:57:12:025][12960][15924]: [DETAIL]RsInstallService(rsutils) [2016-01-13][19:57:12:025][12960][15924]: [DETAIL]RsInstallService(rsutils) Return: 1 [2016-01-13][19:57:12:025][12960][15924]: [DETAIL]RsInstallService(kguard) [2016-01-13][19:57:12:025][12960][15924]: [DETAIL]RsInstallService(kguard) Return: 1 [2016-01-13][19:57:12:025][12960][15924]: [DETAIL]InstallComponent(LOGVWDUI) [2016-01-13][19:57:12:025][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\LOGVWDUI\rslogvw.dll To C:\Program Files\Rising\Rav\rslogvw.dll... [2016-01-13][19:57:12:041][12960][15924]: [DETAIL]Copy File Return: 1, NeedReboot: 0 [2016-01-13][19:57:12:041][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\LOGVWDUI\rslogvw.xml To C:\Program Files\Rising\Rav\cfgxml\rslogvw.xml... [2016-01-13][19:57:12:041][12960][15924]: [DETAIL]Skip Copying For Checked OK... [2016-01-13][19:57:12:041][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\LOGVWDUI\rslogvw.exe To C:\Program Files\Rising\Rav\rslogvw.exe... [2016-01-13][19:57:12:041][12960][15924]: [DETAIL]Skip Copying For Checked OK... [2016-01-13][19:57:12:041][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\LOGVWDUI\logquery.dll To C:\Program Files\Rising\Rav\logquery.dll... [2016-01-13][19:57:12:041][12960][15924]: [DETAIL]Skip Copying For Checked OK... [2016-01-13][19:57:12:041][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\LOGVWDUI\logvw.dll To C:\Program Files\Rising\Rav\logvw.dll... [2016-01-13][19:57:12:041][12960][15924]: [DETAIL]Skip Copying For Checked OK... [2016-01-13][19:57:12:041][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\LOGVWDUI\storeif.dll To C:\Program Files\Rising\Rav\storeif.dll... [2016-01-13][19:57:12:041][12960][15924]: [DETAIL]Skip Copying For Checked OK... [2016-01-13][19:57:12:041][12960][15924]: [DETAIL]Copy XML File From: C:\Program Files\Rising\RSD\Backup\RAV\LOGVWDUI\LOGVWDUI.xml To C:\Program Files\Rising\Rav\XMLS\LOGVWDUI.xml [2016-01-13][19:57:12:041][12960][15924]: [DETAIL]InstallComponent(RAVBASE) [2016-01-13][19:57:12:041][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\RAVBASE\RavSetup.dll To C:\Program Files\Rising\Rav\RavSetup.dll... [2016-01-13][19:57:12:056][12960][15924]: [DETAIL]Skip Copying For Checked OK... [2016-01-13][19:57:12:056][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\RAVBASE\RsTray.ico To C:\Program Files\Rising\Rav\RsTray.ico... [2016-01-13][19:57:12:056][12960][15924]: [DETAIL]Skip Copying For Checked OK... [2016-01-13][19:57:12:056][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\RAVBASE\Rising.ico To C:\Program Files\Rising\Rav\Rising.ico... [2016-01-13][19:57:12:056][12960][15924]: [DETAIL]Skip Copying For Checked OK... [2016-01-13][19:57:12:056][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\RAVBASE\RsMain.ico To C:\Program Files\Rising\Rav\RsMain.ico... [2016-01-13][19:57:12:056][12960][15924]: [DETAIL]Skip Copying For Checked OK... [2016-01-13][19:57:12:056][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\RAVBASE\RAV.ico To C:\ProgramData\Rising\Rav\ShortCut\RAV.ico... [2016-01-13][19:57:12:056][12960][15924]: [DETAIL]Skip Copying For Checked OK... [2016-01-13][19:57:12:056][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\RAVBASE\LogAc.bmp To C:\Program Files\Rising\Rav\LogAc.bmp... [2016-01-13][19:57:12:056][12960][15924]: [DETAIL]Skip Copying For Checked OK... [2016-01-13][19:57:12:056][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\RAVBASE\LogDc.bmp To C:\Program Files\Rising\Rav\LogDc.bmp... [2016-01-13][19:57:12:056][12960][15924]: [DETAIL]Skip Copying For Checked OK... [2016-01-13][19:57:12:056][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\RAVBASE\rstask.xml To C:\Program Files\Rising\Rav\rstask.xml... [2016-01-13][19:57:12:056][12960][15924]: [DETAIL]Skip Copying For Checked OK... [2016-01-13][19:57:12:056][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\RAVBASE\setup.dat To C:\Program Files\Rising\Rav\setup.dat... [2016-01-13][19:57:12:056][12960][15924]: [DETAIL]Skip Copying For Checked OK... [2016-01-13][19:57:12:056][12960][15924]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\RAVBASE\url.ini To C:\Program Files\Rising\Rav\url.ini... [2016-01-13][19:57:12:072][12960][15924]: [DETAIL]Copy File Return: 1, NeedReboot: 0 后面部分省略。因为没有用rsupdatertool.exe进行升级所以没有rsupdatertool.exe相关日志立刻回答最后编辑于 2016-01-14 20:34:40
立刻回答锋芒艾服狮帖子:1357 注册: 2009-06-29 来自:

NMSJ 初生襁褓狮帖子:79 注册: 2015-12-28 来自:	发表于： 2016-01-14 20:51 \| 短消息资料字号：小中大 5楼回复：升级失败我的是正常升级成功的，从65到66，是用托盘的升级
NMSJ 初生襁褓狮帖子:79 注册: 2015-12-28 来自:

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