瑞星卡卡安全论坛技术交流区系统软件 高手请进,这该怎么解决?

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高手请进,这该怎么解决?

高手请进,这该怎么解决?

杀毒软件升级后安装错误
[2011-03-01][18:38:05:859][1476][3548]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\RSVIRLIB\rp15.zip To C:\Program Files\Rising\RAV\rp15.zip...
[2011-03-01][18:38:05:968][3376][1116]: [DETAIL]Call Component URLLIBD Dll_PreHandle Return: 0x00000000
[2011-03-01][18:38:05:968][3376][1116]: [DETAIL]Call Component RFWCFG Dll_PreHandle Return: 0x00000000
[2011-03-01][18:38:05:968][3376][1116]: [DETAIL]Call Component FISHCFG Dll_PreHandle Return: 0x00000000
[2011-03-01][18:38:05:968][3376][1116]: [DETAIL]InstallComponent(URLLIBD)
[2011-03-01][18:38:05:968][3376][1116]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RFW\URLLIBD\virurl.bas To C:\Program Files\Rising\RFW\urllib\virurl.bas...
[2011-03-01][18:38:06:000][1476][3548]: [DETAIL]Skip Copying For Checked OK...
[2011-03-01][18:38:06:000][1476][3548]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\RSVIRLIB\rp16.zip To C:\Program Files\Rising\RAV\rp16.zip...
[2011-03-01][18:38:06:203][1476][3548]: [DETAIL]Skip Copying For Checked OK...
[2011-03-01][18:38:06:203][1476][3548]: [DETAIL]Prepare To Copy File From C:\Program Files\Rising\RSD\Backup\RAV\RSVIRLIB\rp17.zip To C:\Program Files\Rising\RAV\rp17.zip...

用户系统信息:Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; QQDownload 675; TencentTraveler 4.0; CIBA; .NET CLR 2.0.50727)
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gototop
 

回复: 高手请进,这该怎么解决?

[2011-03-01][20:49:50:102][0412][3140]: [DETAIL]UnZip File: C:\Program Files\Rising\RAV\DefNew\23310100.rp
[2011-03-01][20:49:50:102][0412][3140]: [DETAIL]UnZip File: C:\Program Files\Rising\RAV\DefNew\23310101.rp
[2011-03-01][20:49:50:102][0412][3140]: [ALERT]UnZip Failed!
[2011-03-01][20:49:50:102][0412][3140]: [ALERT]UnZip C:\Program Files\Rising\RAV\rp45.zip To C:\Program Files\Rising\RAV\DefNew Failed!
[2011-03-01][20:49:50:680][0412][3140]: [DETAIL]Call Component RSVIRLIB Dll_PostHandle Return: 0x80000000
[2011-03-01][20:49:50:680][0412][3140]: [ALERT]Report Error!
[2011-03-01][20:49:54:071][0412][3140]: [ALERT]User Cancel!
gototop
 

回复:高手请进,这该怎么解决?

1、卸载瑞星杀软,期间取消“保留用户配置”的勾选,同时勾选“删除瑞星安装目录”,完成卸载;

2、重启电脑;

3、开始--运行--输入%temp%--回车,在弹出对话框中,选择所有文件和文件夹,删除之;

4、到瑞星官网下载安装包,重装瑞星(如果是半年免费版瑞星,直接到http://rsdownload.rising.com.cn/middle11/ravfree_11.exe下载安装瑞星杀软半年免费版;如果是3年盒装版的RIS,到http://update.rising.com.cn/personvalidate/pcver/upgrade.htm,凭序列号下载对应安装包)
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打酱油的……
gototop
 

回复:高手请进,这该怎么解决?

大大地谢谢
gototop
 
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