1、卸载QQ和QQgame，然后完全删除其安装目录（请在卸载后，将E:\Program Files\Tencent这个目录下的QQ、QQGAME这两个文件夹完整删除）；
2、进入注册表编辑器删除以下注册表值项：
（1）[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]<ecswg>
（2）[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{a560d854-2de8-723d-723d-3ef961ed0375}]（此注册表子项在删除前请先备份）
3、运行SRENG扫描工具，系统修复--浏览器加载项，删除以下项：
[Promote Class]
{0FA24E3E-422C-4D94-A125-104F32352C90} <D:\WINDOWS\system32\promote.dll, >
<注>以下这个浏览器加载项不知道是什么东西，请自行确认下，如果不正常，删除之；如果反之，就别管了：
[丫丫]
{24C1EEFC-B121-4672-82D1-5C72560DE1A9} <E:\Program Files\丫丫\webgle.exe, >
4、在SRENG扫描工具主窗口，系统修复--hosts文件，找到以下内容，逐一删除，完成后选择“保存”：
219.235.3.16 search.114.vnet.cn
219.235.3.16 keyword.vnet.cn
219.235.3.16 auto.search.msn.com
219.235.3.16 search.msn.com
219.235.3.16 cnweb.search.live.com
219.235.3.16 www.360safe.com
219.235.3.16 www.k369.com
219.235.3.16 www.5566.net
219.235.3.16 360safe.com
202.165.102.243 update.360safe.com
219.235.3.16 dl.360safe.com
219.235.3.16 down.360safe.com
219.235.3.16 bbs.360safe.com
219.235.3.16 kaba.360safe.com
219.235.3.16 baike.360safe.com
219.235.3.16 www.360.cn
219.235.3.16 360.cn
219.235.3.16 wopti.360.cn
202.165.102.243 update.360.cn
219.235.3.16 dl.360.cn
219.235.3.16 down.360.cn
219.235.3.16 bbs.360.cn
219.235.3.16 kaba.360.cn
219.235.3.16 baike.360.cn
219.235.3.16 360.qihoo.com
219.235.3.16 360safe.qihoo.com
219.235.3.16 forum.ikaka.com
219.235.3.16 www.ikaka.com
202.165.102.243 update.ikaka.com
219.235.3.16 forum.jiangmin.com
202.165.102.243 update.jiangmin.com
219.235.3.16 tieba.baidu.com
219.235.3.16 post.baidu.com
219.235.3.16 zhidao.baidu.com
219.235.3.16 www.baidu.com
202.165.102.243 update.rising.com.cn
219.235.3.16 online.rising.com.cn
202.165.102.243 center.rising.com.cn
219.235.3.16 up.duba.net
219.235.3.16 vi.duba.net
219.235.3.16 shadu.baidu.com
219.235.3.16 du.baidu.com
219.235.3.16 security.symantec.com
219.235.3.16 shadu.duba.net
219.235.3.16 bbs.duba.net
219.235.3.16 www.duba.net
219.235.3.16 online.jiangmin.com
219.235.3.16 cn.mcafee.com
219.235.3.16 www.ahn.com.cn
219.235.3.16 www.kaspersky.com.cn
219.235.3.16 www.pcav.cn
219.235.3.16 www.luosoft.com
219.235.3.16 www.im286.com
219.235.3.16 an.baidu.com
219.235.3.16 ma.baidu.com
219.235.3.16 bbs.htmlman.net
202.165.102.243 download.rising.com.cn
202.165.102.243 rsup08.rising.com.cn
219.235.3.16 10000.286er.com
219.235.3.16 im286.net
219.235.3.16 ju.qihoo.com
219.235.3.16 bbs.chinaz.com
219.235.3.16 www.qihoo.com
202.165.102.243 dnl-cn1.kaspersky-labs.com
202.165.102.243 dnl-cn2.kaspersky-labs.com
202.165.102.243 dnl-cn3.kaspersky-labs.com
202.165.102.243 dnl-cn4.kaspersky-labs.com
202.165.102.243 dnl-cn5.kaspersky-labs.com
202.165.102.243 dnl-cn6.kaspersky-labs.com
202.165.102.243 dnl-cn7.kaspersky-labs.com
202.165.102.243 dnl-cn8.kaspersky-labs.com
202.165.102.243 dnl-cn9.kaspersky-labs.com
202.165.102.243 dnl-cn10.kaspersky-labs.com
202.165.102.243 dnl-cn11.kaspersky-labs.com
202.165.102.243 dnl-cn12.kaspersky-labs.com
202.165.102.243 dnl-cn13.kaspersky-labs.com
202.165.102.243 dnl-cn14.kaspersky-labs.com
202.165.102.243 dnl-cn15.kaspersky-labs.com
202.165.102.243 dnl-eu1.kaspersky-labs.com
202.165.102.243 dnl-eu2.kaspersky-labs.com
202.165.102.243 dnl-eu3.kaspersky-labs.com
202.165.102.243 dnl-eu4.kaspersky-labs.com
202.165.102.243 dnl-eu5.kaspersky-labs.com
202.165.102.243 dnl-eu6.kaspersky-labs.com
202.165.102.243 dnl-eu7.kaspersky-labs.com
202.165.102.243 dnl-eu8.kaspersky-labs.com
202.165.102.243 dnl-eu9.kaspersky-labs.com
202.165.102.243 dnl-eu10.kaspersky-labs.com
202.165.102.243 dnl-eu11.kaspersky-labs.com
202.165.102.243 dnl-eu12.kaspersky-labs.com
202.165.102.243 dnl-eu13.kaspersky-labs.com
202.165.102.243 dnl-eu14.kaspersky-labs.com
202.165.102.243 dnl-eu15.kaspersky-labs.com
202.165.102.243 dnl-us1.kaspersky-labs.com
202.165.102.243 dnl-us2.kaspersky-labs.com
202.165.102.243 dnl-us3.kaspersky-labs.com
202.165.102.243 dnl-us4.kaspersky-labs.com
202.165.102.243 dnl-us5.kaspersky-labs.com
202.165.102.243 dnl-us6.kaspersky-labs.com
202.165.102.243 dnl-us7.kaspersky-labs.com
202.165.102.243 dnl-us8.kaspersky-labs.com
202.165.102.243 dnl-us9.kaspersky-labs.com
202.165.102.243 dnl-us10.kaspersky-labs.com
202.165.102.243 dnl-us11.kaspersky-labs.com
202.165.102.243 dnl-us12.kaspersky-labs.com
202.165.102.243 dnl-us13.kaspersky-labs.com
202.165.102.243 dnl-us14.kaspersky-labs.com
202.165.102.243 dnl-us15.kaspersky-labs.com
202.165.102.243 dnl-ru1.kaspersky-labs.com
202.165.102.243 dnl-ru2.kaspersky-labs.com
202.165.102.243 dnl-ru3.kaspersky-labs.com
202.165.102.243 dnl-ru4.kaspersky-labs.com
202.165.102.243 dnl-ru5.kaspersky-labs.com
202.165.102.243 dnl-ru6.kaspersky-labs.com
202.165.102.243 dnl-ru7.kaspersky-labs.com
202.165.102.243 dnl-ru8.kaspersky-labs.com
202.165.102.243 dnl-ru9.kaspersky-labs.com
202.165.102.243 dnl-ru10.kaspersky-labs.com
202.165.102.243 dnl-ru11.kaspersky-labs.com
202.165.102.243 dnl-ru12.kaspersky-labs.com
202.165.102.243 dnl-ru13.kaspersky-labs.com
202.165.102.243 dnl-ru14.kaspersky-labs.com
202.165.102.243 dnl-ru15.kaspersky-labs.com
202.165.102.243 dnl-jp1.kaspersky-labs.com
202.165.102.243 dnl-jp2.kaspersky-labs.com
202.165.102.243 dnl-jp3.kaspersky-labs.com
202.165.102.243 dnl-jp4.kaspersky-labs.com
202.165.102.243 dnl-jp5.kaspersky-labs.com
202.165.102.243 dnl-jp6.kaspersky-labs.com
202.165.102.243 dnl-jp7.kaspersky-labs.com
202.165.102.243 dnl-jp8.kaspersky-labs.com
202.165.102.243 dnl-jp9.kaspersky-labs.com
202.165.102.243 dnl-jp10.kaspersky-labs.com
202.165.102.243 dnl-jp11.kaspersky-labs.com
202.165.102.243 dnl-jp12.kaspersky-labs.com
202.165.102.243 dnl-jp13.kaspersky-labs.com
202.165.102.243 dnl-jp14.kaspersky-labs.com
202.165.102.243 dnl-jp15.kaspersky-labs.com
202.165.102.243 dnl-kr1.kaspersky-labs.com
202.165.102.243 dnl-kr2.kaspersky-labs.com
202.165.102.243 dnl-kr3.kaspersky-labs.com
202.165.102.243 dnl-kr4.kaspersky-labs.com
202.165.102.243 dnl-kr5.kaspersky-labs.com
202.165.102.243 dnl-kr6.kaspersky-labs.com
202.165.102.243 dnl-kr7.kaspersky-labs.com
202.165.102.243 dnl-kr8.kaspersky-labs.com
202.165.102.243 dnl-kr9.kaspersky-labs.com
202.165.102.243 dnl-kr10.kaspersky-labs.com
202.165.102.243 dnl-kr11.kaspersky-labs.com
202.165.102.243 dnl-kr12.kaspersky-labs.com
202.165.102.243 dnl-kr13.kaspersky-labs.com
202.165.102.243 dnl-kr14.kaspersky-labs.com
202.165.102.243 dnl-kr15.kaspersky-labs.com
202.165.102.243 dnl-cd1.kaspersky-labs.com
202.165.102.243 dnl-cd2.kaspersky-labs.com
202.165.102.243 dnl-cd3.kaspersky-labs.com
202.165.102.243 dnl-cd4.kaspersky-labs.com
202.165.102.243 dnl-cd5.kaspersky-labs.com
202.165.102.243 dnl-cd6.kaspersky-labs.com
202.165.102.243 dnl-cd7.kaspersky-labs.com
202.165.102.243 dnl-cd8.kaspersky-labs.com
202.165.102.243 dnl-cd9.kaspersky-labs.com
202.165.102.243 dnl-cd10.kaspersky-labs.com
202.165.102.243 dnl-cd11.kaspersky-labs.com
202.165.102.243 dnl-cd12.kaspersky-labs.com
202.165.102.243 dnl-cd13.kaspersky-labs.com
202.165.102.243 dnl-cd14.kaspersky-labs.com
202.165.102.243 dnl-cd15.kaspersky-labs.com
202.165.102.243 downloads1.kaspersky-labs.com
202.165.102.243 downloads2.kaspersky-labs.com
202.165.102.243 downloads3.kaspersky-labs.com
202.165.102.243 downloads4.kaspersky-labs.com
202.165.102.243 downloads5.kaspersky-labs.com
219.235.3.16 rss.360safe.com
219.235.3.16 x.360safe.com
219.235.3.16 d.360safe.com
219.235.3.16 updatem.360safe.com
219.235.3.16 softm.360safe.com
219.235.3.16 ishare.sina.com.cn
219.235.3.16 search.cn.yahoo.com
219.235.3.16 www.google.com
219.235.3.16 google.com
219.235.3.16 www.google.cn
219.235.3.16 www.yahoo.com.cn
219.235.3.16 cn.yahoo.com
219.235.3.16 search.tom.com
219.235.3.16 zhuansha.duba.net
219.235.3.16 buy.duba.net
219.235.3.16 kad.www.duba.net
219.235.3.16 cu001.www.duba.net
219.235.3.16 cu002.www.duba.net
219.235.3.16 cu003.www.duba.net
219.235.3.16 cu004.www.duba.net
219.235.3.16 cu005.www.duba.net
219.235.3.16 cu010.www.duba.net
219.235.3.16 client.download.duba.net
219.235.3.16 page.so.163.com
219.235.3.16 www.soso.com
219.235.3.16 sou.china.com
219.235.3.16 test.591jx.com
219.235.3.16 a.topxxxx.cn
219.235.3.16 picon.chinaren.com
219.235.3.16 www.5566.net
4、重启电脑，用WINRAR压缩工具找到和删除以下文件（找不到的就算了）：
D:\WINDOWS\system32\zxnrb.dll
D:\WINDOWS\system32\xyd\svchost.exe
D:\WINDOWS\system32\promote.dll
5、卸载瑞星杀软，完整删除D:\Program Files\Rising\Rav这个文件夹，然后重装瑞星并升级到最新版本；
6、到QQ官网（http://www.qq.com）下载QQ安装包，重装QQ和QQGAME。
