瑞星卡卡安全论坛

:default11: :default11: 2009以后  就根本没办法升级了  老是这个样子    谁来解释下啊  谢谢了

就是不给下在 

用户系统信息：Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; TencentTraveler ; .NET CLR 2.0.50727)

:default2:  已经1个月没办法升级了 

永远是这2个文件

C:\Program Files\Rising\Rav\CopyRun
里面有个ravcopy.exe.log文件，弄上来看看

有个地方是存放升级的时候的临时文件的，具体在哪忘了:default3:，大概也是在这，清空试试呗

[2009-01-11][00:41:10:296][0696][1192]: [ALERT]Update begin: path = D:\PROGRAM FILES\RISING\RAV; RunFlag = 0
[2009-01-11][00:41:10:390][0696][0752]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2009-01-11][00:41:10:406][0696][0752]: [ACTION]Update from 21.19.50 to 21.20.52
[2009-01-11][00:41:10:406][0696][0752]: [ALERT]Last update not success.
[2009-01-11][00:41:14:171][0696][0752]: [ACTION]Successed to download AlertMan/21_19_60/AlertMan_XML.zip .
[2009-01-11][00:41:14:265][0696][0752]: [ACTION]Successed to download MonMail/21_20_11/MonMail_XML.zip .
[2009-01-11][00:41:14:328][0696][0752]: [ACTION]Successed to download MonWeb/21_20_43/MonWeb_XML.zip .
[2009-01-11][00:41:14:406][0696][0752]: [ACTION]Successed to download NetSvr/21_20_40/NetSvr_XML.zip .
[2009-01-11][00:41:14:531][0696][0752]: [ACTION]Successed to download RavSkin2/21_19_61/RavSkin2_XML.zip .
[2009-01-11][00:41:14:609][0696][0752]: [ACTION]Successed to download RavTimer/21_20_30/RavTimer_XML.zip .
[2009-01-11][00:41:14:687][0696][0752]: [ACTION]Successed to download RsCommon/21_19_61/RsCommon_XML.zip .
[2009-01-11][00:41:14:750][0696][0752]: [ACTION]Successed to download RsEngine/21_20_40/RsEngine_XML.zip .
[2009-01-11][00:41:14:828][0696][0752]: [ACTION]Successed to download RsGUI/21_19_61/RsGUI_XML.zip .
[2009-01-11][00:41:14:890][0696][0752]: [ACTION]Successed to download RsLagChs/21_20_30/RsLagChs_XML.zip .
[2009-01-11][00:41:14:968][0696][0752]: [ACTION]Successed to download RsLagCht/21_20_30/RsLagCht_XML.zip .
[2009-01-11][00:41:15:031][0696][0752]: [ACTION]Successed to download RsLagEng/21_20_30/RsLagEng_XML.zip .
[2009-01-11][00:41:15:140][0696][0752]: [ACTION]Successed to download RsMain/21_20_30/RsMain_XML.zip .
[2009-01-11][00:41:15:218][0696][0752]: [ACTION]Successed to download RsRav/21_20_30/RsRav_XML.zip .
[2009-01-11][00:41:15:296][0696][0752]: [ACTION]Successed to download RsSetup/21_20_40/RsSetup_XML.zip .
[2009-01-11][00:41:15:359][0696][0752]: [ACTION]Successed to download RsStore/21_19_60/RsStore_XML.zip .
[2009-01-11][00:41:15:453][0696][0752]: [ACTION]Successed to download Rstray/21_20_40/Rstray_XML.zip .
[2009-01-11][00:41:15:531][0696][0752]: [ACTION]Successed to download RAVCfg/21_20_30/RAVCfg_XML.zip .
[2009-01-11][00:41:15:750][0696][0752]: [ACTION]Successed to download Settings/21_20_30/Settings_XML.zip .
[2009-01-11][00:41:15:828][0696][0752]: [ACTION]Successed to download VirusLog/21_20_30/VirusLog_XML.zip .
[2009-01-11][00:41:15:828][0696][0752]: [ALERT]The component AlertMan had updated at last update.
[2009-01-11][00:41:15:843][0696][0752]: [ALERT]Update Component: Name = AlertMan; oldver = 21.15; newver = 21.19.60
[2009-01-11][00:41:15:968][0696][0752]: [ALERT]The component MonMail had updated at last update.
[2009-01-11][00:41:15:984][0696][0752]: [ALERT]Update Component: Name = MonMail; oldver = 21.17.33; newver = 21.20.11
[2009-01-11][00:41:15:984][0696][0752]: [ALERT]The component MonWeb had updated at last update.
[2009-01-11][00:41:15:984][0696][0752]: [ALERT]Update Component: Name = MonWeb; oldver = 21.19.12; newver = 21.20.43
[2009-01-11][00:41:15:984][0696][0752]: [ALERT]The component NetSvr had updated at last update.
[2009-01-11][00:41:16:000][0696][0752]: [ALERT]Update Component: Name = NetSvr; oldver = 21.19.11; newver = 21.20.40
[2009-01-11][00:41:16:031][0696][0752]: [ACTION]Successed to download NetSvr/21_20_40/rsnetsvr_exe.zip .
[2009-01-11][00:41:16:031][0696][0752]: [ALERT]RsUnCompressFile C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Rav\Download\rsnetsvr_exe.zip fail
[2009-01-11][00:41:16:093][0696][0752]: [ACTION]Successed to download NetSvr/21_20_40/rsnetsvr_exe.zip .
[2009-01-11][00:41:16:093][0696][0752]: [ALERT]RsUnCompressFile C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Rav\Download\rsnetsvr_exe.zip fail
[2009-01-11][00:41:16:203][0696][0752]: [ACTION]Successed to download NetSvr/21_20_40/rsnetsvr_exe.zip .
[2009-01-11][00:41:16:203][0696][0752]: [ALERT]RsUnCompressFile C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Rav\Download\rsnetsvr_exe.zip fail
[2009-01-11][00:41:16:265][0696][0752]: [ACTION]Successed to download NetSvr/21_20_40/rsnetsvr_exe.zip .
[2009-01-11][00:41:16:265][0696][0752]: [ALERT]RsUnCompressFile C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Rav\Download\rsnetsvr_exe.zip fail
[2009-01-11][00:41:16:265][0696][0752]: [ALERT]Download NetSvr/21_20_40/rsnetsvr_exe.zip retry > 3
[2009-01-11][00:41:31:718][0696][1192]: [ALERT]Update end.

根据日志，问题文件已经成功下载了，只是不给解压，建议你修复一下瑞星，如果问题依旧，白天找工程师吧:default7:

参考此帖：http://forum.ikaka.com/topic.asp?board=117&artid=8406385
清理临时文件夹后重新升级。

或者卸载瑞星后从官网http://it.rising.com.cn/new2008/guide.shtml
下载2009版安装升级。