现象:
1。不能用鼠标拖动文件;
2。不能在注册表中打开表项;
3。在“计算机管理”中的“事件察看器”、“服务”、“本地用户和组”中的对象都不能显示其“属性”;“磁盘管理”一打开,mmc.exe就出错关闭;
4。symantec antivirus客户端软件安装后不能启动“symantec antivirus”服务;
附件是SREngLOG,瑞星卡卡电脑诊断日志字数太多了只能分帖贴出来,不方便查看,
我把SREngLOG贴上来给大家看看
[CODE]
2008-03-07,18:16:37
System Repair Engineer 2.5.16.900
Smallfrogs (http://www.KZTechs.com)
Windows XP Professional Service Pack 2 (Build 2600) - 管理权限用户 - 完整功能
以下内容被选中:
所有的启动项目(包括注册表、启动文件夹、服务等)
浏览器加载项
正在运行的进程(包括进程模块信息)
文件关联
Winsock 提供者
Autorun.inf
HOSTS 文件
进程特权扫描
启动项目
注册表
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
<ctfmon.exe><C:\WINDOWS\system32\ctfmon.exe> [(Verified)Microsoft Windows Publisher]
<MSMSGS><"C:\Program Files\Messenger\msmsgs.exe" /background> [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
<!!QQKav><G:\mydocument\新建文件夹\virus\kill.exe> [N/A]
<UnlockerAssistant><"C:\Program Files\Unlocker\UnlockerAssistant.exe"> [N/A]
<EPolCCControl><C:\Program Files\Linkwork\EPolCC\EPolCCControl.Exe> [Linkwork]
<ccApp><"C:\Program Files\Common Files\Symantec Shared\ccApp.exe"> [(Verified)Symantec Corporation]
<vptray><C:\PROGRA~1\SYMANT~1\VPTray.exe> [(Verified)Symantec Corporation]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
<shell><Explorer.exe> [(Verified)Microsoft Windows Publisher]
<Userinit><C:\WINDOWS\system32\userinit.exe,> [(Verified)Microsoft Windows Publisher]
<UIHost><logonui.exe> [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\EPOL]
<WinlogonNotify: EPOL><EPolWLNF.DLL> [Linkwork]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\NavLogon]
<WinlogonNotify: NavLogon><C:\WINDOWS\system32\NavLogon.dll> [(Verified)Symantec Corporation]
==================================
启动文件夹
N/A
==================================
服务
[Symantec Event Manager / ccEvtMgr][Running/Auto Start]
<"C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"><Symantec Corporation>
[Symantec Settings Manager / ccSetMgr][Running/Auto Start]
<"C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"><Symantec Corporation>
[Symantec AntiVirus Definition Watcher / DefWatch][Stopped/Auto Start]
<"C:\Program Files\Symantec AntiVirus\DefWatch.exe"><Symantec Corporation>
[EPolCC Service / EPolCCService][Running/Auto Start]
<C:\Program Files\Linkwork\EPolCC\EPolCC.Exe><Linkwork>
[LiveUpdate / LiveUpdate][Stopped/Manual Start]
<"C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE"><Symantec Corporation>
[SavRoam / SavRoam][Running/Auto Start]
<"C:\Program Files\Symantec AntiVirus\SavRoam.exe"><symantec>
[Symantec Network Drivers Service / SNDSrvc][Stopped/Manual Start]
<"C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe"><Symantec Corporation>
[SPBBCSvc / SPBBCSvc][Stopped/Manual Start]
<"C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe"><Symantec Corporation>
[Symantec AntiVirus / Symantec AntiVirus][Stopped/Auto Start]
<"C:\Program Files\Symantec AntiVirus\Rtvscan.exe"><Symantec Corporation>
==================================
驱动程序
[Service for Realtek AC97 Audio (WDM) / ALCXWDM][Running/Manual Start]
<system32\drivers\ALCXWDM.SYS><Realtek Semiconductor Corp.>
[Apaidi / Apaidi][Stopped/Disabled]
<\??\C:\WINDOWS\system32\drivers\Apaidi.sys><N/A>
[Symantec Eraser Control driver / eeCtrl][Running/System Start]
<\??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys><Symantec Corporation>
[EraserUtilRebootDrv / EraserUtilRebootDrv][Running/Manual Start]
<\??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys><Symantec Corporation>
[ialm / ialm][Running/Manual Start]
<system32\DRIVERS\igxpmp32.sys><Intel Corporation>
[NAVENG / NAVENG][Stopped/Manual Start]
<\??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20080306.003\naveng.sys><Symantec Corporation>
[NAVEX15 / NAVEX15][Stopped/Manual Start]
<\??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20080306.003\navex15.sys><Symantec Corporation>
[npkcrypt / npkcrypt][Running/Auto Start]
<\??\D:\OFFICE11\npkcrypt.sys><INCA Internet Co., Ltd.>
[Direct Parallel Link Driver / Ptilink][Running/Manual Start]
<system32\DRIVERS\ptilink.sys><Parallel Technologies, Inc.>
[Realtek 10/100/1000 PCI NIC Family NDIS XP Driver / RTL8023xp][Running/Manual Start]
<system32\DRIVERS\Rtnicxp.sys><Realtek Semiconductor Corporation>
[Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver / rtl8139][Stopped/Manual Start]
<system32\DRIVERS\RTL8139.SYS><Realtek Semiconductor Corporation>
[SAVRT / SAVRT][Others/System Start]
<\??\C:\Program Files\Symantec AntiVirus\savrt.sys><Symantec Corporation>
[SAVRTPEL / SAVRTPEL][Running/System Start]
<\??\C:\Program Files\Symantec AntiVirus\Savrtpel.sys><Symantec Corporation>
[SPBBCDrv / SPBBCDrv][Stopped/Manual Start]
<\??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys><Symantec Corporation>
[SymEvent / SymEvent][Running/Manual Start]
<\??\C:\Program Files\Symantec\SYMEVENT.SYS><Symantec Corporation>
[SYMREDRV / SYMREDRV][Running/Manual Start]
<\SystemRoot\System32\Drivers\SYMREDRV.SYS><Symantec Corporation>
[SYMTDI / SYMTDI][Running/System Start]
<\SystemRoot\System32\Drivers\SYMTDI.SYS><Symantec Corporation>
[xFileMgr / xFileMgr][Running/System Start]
<\??\C:\WINDOWS\system32\Drivers\xFileMgr.sys><MS User>
[RsAntiSpyware / RsAntiSpyware][Stopped/Boot Start]
<\SystemRoot\system32\drivers\RsBoot.sys><Beijing Rising Technology Co., Ltd.>
==================================
浏览器加载项
[WebBasedClientInstall Class]
{D30CA0FD-1CA0-11D4-AC78-006008A9A8BC} <C:\WINDOWS\Downloaded Program Files\WebInst.Dll, Symantec Corporation>
[DSO Framer Control
Object]
{00460182-9E5E-11D5-B7C8-B8269041D
附件:
7820962008312105752.txt