求助！ bbs.ikaka.com

llllsq - 2006-7-7 8:23:00

这几天，电脑的cpu使用异常，在不运行任何程序的前提下，cpu使用达到100％，打开任务管理器后发现，进程中名为spoolsv.exe的程序使用cpu达96％以上，由此导致电脑反应慢、经常死机、重起。使用瑞星中小企业版杀毒，根本查不出有病毒。请各位高手帮忙，拜托！

llllsq - 2006-7-7 9:00:00

请大家帮帮忙，在线等待。

李飞震 - 2006-7-7 9:46:00

在\system32\下的是正常的打印机，但是在\system32\spoolsv\下的就是病毒了。

llllsq - 2006-7-7 14:27:00

谢谢指点，请问，在\system32\没有发现spoolsv文件夹，我该怎么办呢？

我无邪 - 2006-7-7 14:35:00

请下载 System Repair Engineer，使用“智能扫描”，按下“扫描”按钮进行扫描，扫描完成后按下“保存报告”按钮保存报告日志文件（SREng.LOG），把保存的报告日志文件内容复制-粘贴上来
下载网址
http://www.kztechs.com/sreng/sreng2.zip
http://forum.ikaka.com/topic.asp?board=67&artid=5188931
日志一次粘不完，分次粘完，请不要修改。

llllsq - 2006-7-7 15:11:00

2006-07-07,15:00:49

System Repair Engineer 2.0.21.505 (2.0 RC 2)
Smallfrogs (http://www.KZTechs.com)

Windows XP Professional Service Pack 2 (Build 2600)
- 管理权限用户 - 完整功能

以下内容被选中：
所有的启动项目（包括注册表、启动文件夹、服务等）
浏览器加载项
正在运行的进程（包括进程模块信息）
文件关联

启动项目
注册表
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
<ctfmon.exe><C:\WINDOWS\system32\ctfmon.exe> [Microsoft Corporation]
<H/PC Connection Agent><"C:\Program Files\Microsoft ActiveSync\wcescomm.exe"> [Microsoft Corporation]
[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows]
<load><> []
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
<KAVPersonal50><"C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kav.exe" /minimize> [Kaspersky Lab]
<IMJPMIG8.1><; "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32> [Microsoft Corporation]
<IMSCMig><; C:\PROGRA~1\COMMON~1\MICROS~1\IME\IMSC40A\IMSCMIG.EXE /Preload> [Microsoft Corporation]
<KuGoo3><; C:\Program Files\KuGoo3\KuGoo.exe> []
<NvCplDaemon><; RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup> [NVIDIA Corporation]
<NvMediaCenter><; RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit> [NVIDIA Corporation]
<nwiz><; nwiz.exe /install> [NVIDIA Corporation]
<PHIME2002A><; C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName> [Microsoft Corporation]
<PHIME2002ASync><; C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC> [Microsoft Corporation]
<SoundMan><; SOUNDMAN.EXE> [Realtek Semiconductor Corp.]
<StatusClient><; C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto> []
<TkBellExe><; "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot> [RealNetworks, Inc.]
<TomcatStartup><; C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe> []
<yassistse><; "C:\PROGRA~1\Yahoo!\Assistant\yassistse.exe"> [Yahoo!]
<YLive.exe><; C:\PROGRA~1\Yahoo!\ASSIST~1\YLive.exe> [ ]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
<shell><Explorer.exe> [Microsoft Corporation]
<Userinit><C:\WINDOWS\system32\userinit.exe,> [Microsoft Corporation]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows]
<AppInit_DLLs><> []
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
<UIHost><logonui.exe> [Microsoft Corporation]

llllsq - 2006-7-7 15:12:00

==================================
启动文件夹
[腾讯QQ]
<C:\Documents and Settings\user\「开始」菜单\程序\启动\腾讯QQ.lnk><N>

==================================
服务
[kavsvc / kavsvc]
<"C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kavsvc.exe"><Kaspersky Lab>
[NVIDIA Display Driver Service / NVSvc]
<C:\WINDOWS\system32\nvsvc32.exe><NVIDIA Corporation>
[Pml Driver HPZ12 / Pml Driver HPZ12]
<C:\WINDOWS\system32\HPZipm12.exe><N/A>

==================================
浏览器加载项
[Yahoo!Photo]
{33BBE430-0E42-4f12-B075-8D21ACB10DCB} <C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\yphtb.dll, Yahoo! China>
[AntiFish Class]
{38928D50-8A48-44C2-945F-D2F23F771410} <C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\yangling.dll, Yahoo.>
[雅虎助手]
{406F94F0-504F-4a40-8DFD-58B0666ABEBD} <C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\yasbar.dll, Yahoo!>
[QQBrowserHelperObject Class]
{54EBD53A-9BC1-480B-966A-843A333CA162} <C:\Program Files\Tencent\QQ\QQIEHelper.dll, 深圳市腾讯计算机系统有限公司>
[DragSearch BHO]
{62EED7C6-9F02-42f9-B634-98E2899E147B} <C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\YDRAGS~1.DLL, >
[]
{A9930D97-9CF0-42A0-A10D-4F28836579D5} <C:\PROGRA~1\KuGoo3\KUGOO3~1.OCX, N/A>
[Google Toolbar Helper]
{AA58ED58-01DD-4d91-8333-CF10577473F7} <c:\program files\google\googletoolbar2.dll, Google Inc.>
[Yahoo 1G电邮]
{507F9113-CD77-4866-BA92-0E86DA3D0B97} <http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=yahoomail, N/A>
[雅虎助手]
{5D73EE86-05F1-49ed-B850-E423120EC338} <http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=yassist, N/A>
[QQ]
{c95fe080-8f5d-11d2-a20b-00aa003c157b} <C:\Program Files\Tencent\QQ\QQ.EXE, TENCENT>
[QQIEFloatBarCfgCmd Class]
{DEDEB80D-FA35-45d9-9460-4983E5A8AFE6} <C:\Program Files\Tencent\QQ\QQIEHelper.dll, 深圳市腾讯计算机系统有限公司>
[情景聊天]
{E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} <http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=yahoomsg, N/A>
[Messenger]
{FB5F1910-F110-11d2-BB9E-00C04F795683} <C:\Program Files\Messenger\msmsgs.exe, Microsoft Corporation>
[雅虎助手]
{406F94F0-504F-4a40-8DFD-58B0666ABEBD} <C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\yasbar.dll, Yahoo!>
[BitComet工具栏]
{3F1ABCDB-A875-46c1-8345-B72A4567E486} <C:\Program Files\BitComet\BitCometBar\BitCometBar0.6.dll, N/A>
[&Google]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} <c:\program files\google\googletoolbar2.dll, Google Inc.>
[Office Update Installation Engine]
{3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} <C:\WINDOWS\opuc.dll, Microsoft Corporation>
[WUWebControl Class]
{6414512B-B978-451D-A0D8-FCFDF33E833C} <C:\WINDOWS\system32\wuweb.dll, Microsoft Corporation>
[Shockwave Flash Object]
{D27CDB6E-AE6D-11CF-96B8-444553540000} <C:\WINDOWS\system32\Macromed\Flash\Flash9.ocx, Adobe Systems, Inc.>
[&Google]
{2318C2B1-4965-11D4-9B18-009027A5CD4F} <c:\program files\google\googletoolbar2.dll, Google Inc.>
[Yahoo!Photo]
{33BBE430-0E42-4F12-B075-8D21ACB10DCB} <C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\yphtb.dll, Yahoo! China>
[AntiFish Class]
{38928D50-8A48-44C2-945F-D2F23F771410} <C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\yangling.dll, Yahoo.>
[BitComet工具栏]
{3F1ABCDB-A875-46C1-8345-B72A4567E486} <C:\Program Files\BitComet\BitCometBar\BitCometBar0.6.dll, N/A>
[雅虎助手]
{406F94F0-504F-4A40-8DFD-58B0666ABEBD} <C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\yasbar.dll, Yahoo!>
[QQBrowserHelperObject Class]
{54EBD53A-9BC1-480B-966A-843A333CA162} <C:\Program Files\Tencent\QQ\QQIEHelper.dll, 深圳市腾讯计算机系统有限公司>
[NetWordOcx.netWord]
{55DEF7CC-6E1E-4718-B7EA-6D877F71B5AB} <C:\WINDOWS\system32\NetWordOcx.ocx, 恒联>
[DragSearch BHO]
{62EED7C6-9F02-42F9-B634-98E2899E147B} <C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\YDRAGS~1.DLL, >
[WUWebControl Class]
{6414512B-B978-451D-A0D8-FCFDF33E833C} <C:\WINDOWS\system32\wuweb.dll, Microsoft Corporation>
[Microsoft Web 浏览器]
{8856F961-340A-11D0-A96B-00C04FD705A2} <C:\WINDOWS\system32\shdocvw.dll, Microsoft Corporation>
[]
{A9930D97-9CF0-42A0-A10D-4F28836579D5} <C:\PROGRA~1\KuGoo3\KUGOO3~1.OCX, N/A>
[Google Toolbar Helper]
{AA58ED58-01DD-4D91-8333-CF10577473F7} <c:\program files\google\googletoolbar2.dll, Google Inc.>
[Shockwave Flash Object]
{D27CDB6E-AE6D-11CF-96B8-444553540000} <C:\WINDOWS\system32\Macromed\Flash\Flash9.ocx, Adobe Systems, Inc.>
[&Google Search]
<res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html, N/A>
[&Translate English Word]
<res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html, N/A>
[Backward Links]
<res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html, N/A>
[Cached Snapshot of Page]
<res://c:\program files\google\GoogleToolbar2.dll/cmcache.html, N/A>
[Similar Pages]
<res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html, N/A>
[Translate Page into English]
<res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html, N/A>
[上传到QQ网络硬盘]
<C:\Program Files\Tencent\QQ\AddToNetDisk.htm, N/A>
[使用KuGoo3下载(&K)]
<C:\Program Files\KuGoo3\KuGoo3DownX.htm, N/A>
[导出到 Microsoft Office Excel(&X)]
<res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000, N/A>
[添加到QQ自定义面板]
<C:\Program Files\Tencent\QQ\AddPanel.htm, N/A>
[添加到QQ表情]
<C:\Program Files\Tencent\QQ\AddEmotion.htm, N/A>
[添加到雅虎订阅(&Y)]
<res://C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\yrss.dll/YRSSMENUEXT, N/A>
[用QQ彩信发送该图片]
<C:\Program Files\Tencent\QQ\SendMMS.htm, N/A>
[雅虎搜索]
<res://C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\yasbar.dll/246, N/A>

llllsq - 2006-7-7 15:13:00

==================================
正在运行的进程
[PID: 452][\SystemRoot\System32\smss.exe] <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 516][\??\C:\WINDOWS\system32\csrss.exe] <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 540][\??\C:\WINDOWS\system32\winlogon.exe] <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 584][C:\WINDOWS\system32\services.exe] <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 596][C:\WINDOWS\system32\lsass.exe] <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 740][C:\WINDOWS\system32\svchost.exe] <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 816][C:\WINDOWS\system32\svchost.exe] <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 884][C:\WINDOWS\System32\svchost.exe] <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 952][C:\WINDOWS\system32\svchost.exe] <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 1072][C:\WINDOWS\system32\svchost.exe] <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 1228][C:\WINDOWS\system32\spoolsv.exe] <Microsoft Corporation><5.1.2600.2696 (xpsp_sp2_gdr.050610-1519)>
[C:\WINDOWS\system32\HPBMMON.DLL] <Hewlett-Packard><10.00.16>
[C:\WINDOWS\system32\hpdomon.dll] <Hewlett-Packard><03.42.00>
[C:\WINDOWS\system32\HPBHealr.dll] <N/A><N/A>
[C:\WINDOWS\System32\spool\PRTPROCS\W32X86\IMFPrint.DLL] <Zenographics, Inc.><5, 54, 330, 0>
[C:\WINDOWS\system32\Imf32.dll] <Zenographics, Inc.><5, 60, 1204, 0>
[C:\WINDOWS\system32\ZTAG32.dll] <Zenographics, Inc.><5, 60, 1210, 0>
[C:\WINDOWS\system32\ZSPOOL.dll] <Zenographics, Inc.><5, 51, 709, 0>
[PID: 1360][C:\WINDOWS\Explorer.EXE] <Microsoft Corporation><6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)>
[C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\yphtb.dll] <Yahoo! China><1, 1, 3, 1035>
[C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\yasbar.dll] <Yahoo!><2, 1, 8, 1048>
[C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\YDRAGS~1.DLL] <><1, 2, 7, 1006>
[C:\PROGRA~1\KuGoo3\KUGOO3~1.OCX] <N/A><N/A>
[PID: 1492][C:\WINDOWS\system32\ctfmon.exe] <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 1508][C:\Program Files\Microsoft ActiveSync\wcescomm.exe] <Microsoft Corporation><4.1.4841.0>
[C:\Program Files\Microsoft ActiveSync\rapiproxystub.dll] <N/A><N/A>
[PID: 1548][C:\PROGRA~1\MICROS~3\rapimgr.exe] <Microsoft Corporation><4.1.4841.0>
[C:\Program Files\Microsoft ActiveSync\rapiproxystub.dll] <N/A><N/A>
[PID: 1660][C:\Program Files\Microsoft Firewall Client 2004\FwcAgent.exe] <Microsoft (R) Corporation><4.0>
[PID: 876][C:\WINDOWS\System32\alg.exe] <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 2196][C:\WINDOWS\system32\wuauclt.exe] <Microsoft Corporation><5.8.0.2469 built by: lab01_n(wmbla)>
[PID: 2356][C:\WINDOWS\system32\taskmgr.exe] <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 2388][F:\sreng2\SREng2\SREng.exe] <Smallfrogs Studio><2.0.21.505>

==================================
文件关联
.TXT OK. [%SystemRoot%\system32\NOTEPAD.EXE %1]
.EXE OK. ["%1" %*]
.COM OK. ["%1" %*]
.PIF OK. ["%1" %*]
.REG OK. [regedit.exe "%1"]
.BAT OK. ["%1" %*]
.SCR OK. ["%1" /S]
.CHM OK. ["C:\WINDOWS\hh.exe" %1]
.HLP OK. [%SystemRoot%\System32\winhlp32.exe %1]
.INI OK. [%SystemRoot%\System32\NOTEPAD.EXE %1]
.INF OK. [%SystemRoot%\System32\NOTEPAD.EXE %1]
.VBS OK. [%SystemRoot%\System32\WScript.exe "%1" %*]
.JS OK. [%SystemRoot%\System32\WScript.exe "%1" %*]
.LNK OK. [{00021401-0000-0000-C000-000000000046}]

==================================
Winsock 提供者

==================================

llllsq - 2006-7-7 15:15:00

日志已上传，劳驾4楼专家分析，谢谢！

小鸟鸟2 - 2006-7-7 15:48:00

给黑了

llllsq - 2006-7-7 17:26:00

该怎么处理啊，帮帮我！

小鸟鸟2 - 2006-7-7 20:37:00

重装啊！！！！！！

我无邪 - 2006-7-7 20:48:00

引用:

【llllsq的贴子】谢谢指点，请问，在\system32\没有发现spoolsv文件夹，我该怎么办呢？
...........................

如果发现那个文件夹则一定是不正常的，你的系统看不出问题，如果有异常，请再描述一下。

outlook1 - 2006-7-7 20:56:00

我怀疑是卡巴斯基的问题

llllsq - 2006-7-10 9:58:00

用过卡巴斯基，但卸载后安装正版瑞星（中小企业版）杀毒，也不起任何作用。
异常情况：进程中名为spoolsv.exe的程序自动启动，使用cpu达98％以上，由此导致电脑反应慢、死机。
麻烦各位再给诊断。

llllsq - 2006-7-10 11:40:00

非得重装系统吗，还有没有好办法？

瑞星卡卡安全论坛