今天打开瑞星杀毒软件弹出一个英文框框
This program has encountered a fatal error and will close.Please send dump file to us by email(rising@rising.com.cn).This will      help us to improve our software.
是什么意思?是不是瑞星出问题了

用户系统信息：Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; QQDownload 627)