两个月前买的半年期瑞星，现在总是显示rav/caenter.exe
this application has requested the runtime to terminhate it im a unusual way please contact the application's support tesm for more information
啥意思哩？？怎么解决，请高人说详细一点，我是电脑白痴。另外我买的产品序列号好像也忘了：（

用户系统信息：Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; CIBA)