杀毒软件升不了级是什么原因

瑞星杀毒软件升级时出现弹出窗体:an error occurred occarred while reading the configuration file.please try to repair the file using add/remove programs in the windows control panei and try again(1)提示无法升级,如何处理?(而瑞星防火墙可以升级,我是正版软件),急!!!!谢谢解答。

用户系统信息:Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; QQDownload 1.7)