最近我突然发现瑞星个人防火墙不工作了，升级也升级不了，任务栏上的图标也定格在“禁止Ping入”时的小红门，重启系统还是一样，我的杀软Avast！也升级不了。下面是升级错误代码。



13.09.2008 15:16:31 general: Started: 13.09.2008, 15:16:31
13.09.2008 15:16:31 general: Running setup_av_pro-4cd (1229)
13.09.2008 15:16:31 system: Operating system: WindowsXP ver 5.1, build 2600, sp 3.0 [Service Pack 3]
13.09.2008 15:16:31 system: Memory: 69% load. Phys:161864/523628K free, Page:641304/1276888K free, Virt:2068296/2097024K free
13.09.2008 15:16:31 system: Computer WinName: THTFCOMPUTER
13.09.2008 15:16:31 system: Windows Net User: THTFCOMPUTER\trhtf
13.09.2008 15:16:31 general: Cmdline: /downloadpkgs /noreboot /updatevps /silent /progress 
13.09.2008 15:16:31 general: DldSrc set to inet
13.09.2008 15:16:31 general: Operation set to INST_OP_UPDATE_GET_PACKAGES
13.09.2008 15:16:31 general: Old version: 4cd (1229)
13.09.2008 15:16:31 system: Using temp: C:\DOCUME~1\trhtf\LOCALS~1\Temp\_av_proI.tm~a04604 (10349M free)
13.09.2008 15:16:31 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
13.09.2008 15:16:31 internet: SYNCER: Agent=Syncer/4.80 (av_pro-1229;p)
13.09.2008 15:16:31 system: Computer DnsName: thtfcomputer
13.09.2008 15:16:31 system: Computer Ip Addr: 169.254.92.141
13.09.2008 15:16:31 system: Installed in: E:\Program Files\Alwil Software\Avast4 (24993M free)
13.09.2008 15:16:31 internet: SYNCER: Type: use IE settings
13.09.2008 15:16:31 internet: SYNCER: Auth: another authentication, use WinInet
13.09.2008 15:16:31 package: Part prg_av_pro-4cd is installed
13.09.2008 15:16:31 package: Part vps-8091100 is installed
13.09.2008 15:16:31 package: Part news-4b is installed
13.09.2008 15:16:31 package: Part setup_av_pro-4cd is installed
13.09.2008 15:16:31 package: Part jrog-45 is installed
13.09.2008 15:16:31 general: Old version: 4cd (1229)
13.09.2008 15:16:31 file: SetExistingFilesBitmap: 1053->152->152
13.09.2008 15:16:31 general: GUID: 40ae7be4-14eb-480d-8354-29b99dfda882
13.09.2008 15:16:32 general: Server definition(s) loaded for 'main': 203 (maintenance:0)
13.09.2008 15:16:32 general: SelectCurrent: selected server 'Download677 AVAST Server' from 'main'
13.09.2008 15:16:32 internet: SYNCER: Type: use IE settings
13.09.2008 15:16:32 internet: SYNCER: Auth: another authentication, use WinInet
13.09.2008 15:16:32 general: Entered SetupProcessPro::Do( INST_OP_UPDATE_GET_PACKAGES )
13.09.2008 15:16:32 general: Entered SetupProcessWin32Avast::Do( INST_OP_UPDATE_GET_PACKAGES )
13.09.2008 15:16:32 general: Entered SetupProcessWin32::Do( INST_OP_UPDATE_GET_PACKAGES )
13.09.2008 15:16:32 general: Entered SetupProcess::Do( INST_OP_UPDATE_GET_PACKAGES )
13.09.2008 15:16:32 general: progress thread start
13.09.2008 15:16:32 internet: SYNCER: Agent=Syncer/4.80 (av_pro-1229;f)
13.09.2008 15:16:32 internet: Used server: http://download677.avast.com/iavs4x
13.09.2008 15:16:33 package: Download servers.def, servers.def.vpu failed with error 0x00000005.
13.09.2008 15:16:33 internet: Used server: http://download677.avast.com/iavs4x
13.09.2008 15:16:33 general: Server definition(s) loaded for 'main': 203 (maintenance:0)
13.09.2008 15:16:33 general: SelectCurrent: selected server 'Download635 AVAST Server' from 'main'
13.09.2008 15:16:33 internet: SYNCER: Type: use IE settings
13.09.2008 15:16:33 internet: SYNCER: Auth: another authentication, use WinInet
13.09.2008 15:16:34 internet: Used server: http://download635.avast.com/iavs4x
13.09.2008 15:16:34 internet: Used server: http://download635.avast.com/iavs4x
13.09.2008 15:16:34 file: GetFileWithRetry: prod-av_pro.vpu downloaded .
13.09.2008 15:16:34 file: GetNewerStampedFile:compatCopyFile failed: C:\DOCUME~1\trhtf\LOCALS~1\Temp\_av_proI.tm~a04604\onefile, E:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu, error: 0x00000005
13.09.2008 15:16:34 package: Tried to download prod-av_pro.vpu but failed with error 0x00000005
13.09.2008 15:16:34 package: LoadAllDefs failed 0x00000005
13.09.2008 15:16:34 general: Err:Access is denied

还有，我打算重装avast！但一重装就出现
An error 3(00000003) has occured.
Last performed operation was:
spawning
后来我又准备打开控制面板里的添加删除程序，但怎么也打不开。

小弟是个新手，还望各位大虾多多帮忙，感激不尽。

用户系统信息：Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; CIBA; MAXTHON 2.0)

没用，一卸载就重启系统，大家帮帮忙吧!!!!!!!!!!!!!!

能不能具体点。