显示发现Trojan.DL.VBS.Agent.cns病毒，但是查杀的时候又发现不了，瑞星客服回复如下：

一、首先，请您使用瑞星卡卡上网安全助手来清除流氓软件和未知病毒：

（1）登录瑞星网站卡卡安全助手页面下载卡卡安全助手并且安装，链接地址：http://tool.ikaka.com/

（2）运行卡卡上网安全助手，选择“查杀恶意及流氓软件”，清除列表中出现的所有流氓软件；点击卡卡主程序界面的“瑞星未知病毒查杀”按钮 ；

（3）重新启动计算机；

（4）运行最新版杀毒软件，并打开监控中心全盘杀毒；


二、如果无法彻底清除此病毒，是因为有的病毒会插入系统核心进程，在正常情况下无法清除或手动删除，请到安全模式或者使用瑞星杀毒软件 2007版光盘启动系统进行查杀。如果按照上述方法处理后仍无法删除此病毒文件，建议您把染毒的硬盘挂接到其他计算机上作为从盘，然后用主硬 盘上安装的最新版杀毒软件查杀从盘上的病毒文件。



前面的方法我都试过了没有效果，把染毒的硬盘挂接到其他计算机上作为从盘根本没条件执行，希望高手帮助！谢谢！

求助求助

现在病毒又不报警了突然就不见了，是怎么回事啊请教高手

没人帮忙吗

[CODE]

2007-05-20,14:02:54

System Repair Engineer 2.3.13.690
Smallfrogs (http://www.KZTechs.com)

Windows XP Professional Service Pack 2 (Build 2600)
- 管理权限用户 - 完整功能

以下内容被选中：
    所有的启动项目（包括注册表、启动文件夹、服务等）
    浏览器加载项
    正在运行的进程（包括进程模块信息）
    文件关联
    Winsock 提供者
    Autorun.inf
    HOSTS 文件


启动项目
注册表
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    <ctfmon.exe><C:\WINDOWS\system32\ctfmon.exe>  [(Verified)Microsoft Corporation]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
    <IgfxTray><C:\WINDOWS\system32\igfxtray.exe>  [(Verified)Intel Corporation]
    <IMJPMIG8.1><"C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32>  [(Verified)Microsoft Corporation]
    <IMSCMig><C:\PROGRA~1\COMMON~1\MICROS~1\IME\IMSC40A\IMSCMIG.EXE /Preload>  [(Verified)Microsoft Corporation]
    <PHIME2002A><C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName>  [(Verified)Microsoft Corporation]
    <PHIME2002ASync><C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC>  [(Verified)Microsoft Corporation]
    <HotKeysCmds><C:\WINDOWS\system32\hkcmd.exe>  [(Verified)Intel Corporation]
    <NoteBookFNKey><C:\Program Files\ShortCutKey1.01\FN_KEY.EXE>  [N/A]
    <BigDog303><C:\WINDOWS\VM303_STI.EXE VIMICRO USB PC Camera (ZC0301PLH)>  [N/A]
    <RavTask><"C:\Program Files\Rising\Rav\RavTask.exe" -system>  [Beijing Rising Technology Co., Ltd.]
    <RfwMain><"C:\Program Files\Rising\Rfw\rfwmain.exe" -Startup>  [Beijing Rising Technology Co., Ltd.]
    <runeip><C:\Program Files\Rising\KakaToolBar\runiep.exe>  [Beijing Rising Technology Co., Ltd.]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
    <RavStub><"C:\Program Files\Rising\Rav\ravstub.exe" /RUNONCE>  [Beijing Rising Technology Co., Ltd.]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    <shell><Explorer.exe>  [(Verified)Microsoft Corporation]
    <Userinit><userinit.exe,>  [(Verified)Microsoft Corporation]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows]
    <AppInit_DLLs><>  [N/A]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    <UIHost><logonui.exe>  [(Verified)Microsoft Corporation]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
    <{32CD708B-60A7-4C00-9377-D73EAA495F0F}><C:\WINDOWS\system32\RavExt.dll>  [Beijing Rising Technology Co., Ltd.]

==================================
启动文件夹
N/A

==================================
服务
[Human Interface Device Access / HidServ][Stopped/Disabled]
  <C:\WINDOWS\System32\svchost.exe -k netsvcs-->%SystemRoot%\System32\hidserv.dll><N/A>
[Macromedia Licensing Service / Macromedia Licensing Service][Stopped/Manual Start]
  <"C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe"><N/A>
[Rising Proxy  Service / RfwProxySrv][Stopped/Manual Start]
  <c:\program files\rising\rfw\rfwproxy.exe><Beijing Rising Technology Co., Ltd.>
[Rising Personal Firewall Service / RfwService][Running/Auto Start]
  <C:\Program Files\Rising\Rfw\rfwsrv.exe><Beijing Rising Technology Co., Ltd.>
[Rising Process Communication Center / RsCCenter][Running/Auto Start]
  <"C:\Program Files\Rising\Rav\CCenter.exe"><Beijing Rising Technology Co., Ltd.>
[Rising RealTime Monitor / RsRavMon][Running/Auto Start]
  <"C:\Program Files\Rising\Rav\Ravmond.exe"><Beijing Rising Technology Co., Ltd.>

==================================
驱动程序
[D-Link AirPlus Wireless Adapter / AIRPLUS][Stopped/Manual Start]
  <system32\DRIVERS\airplus.sys><D-Link>
[Service for Realtek AC97 Audio (WDM) / ALCXWDM][Running/Manual Start]
  <system32\drivers\ALCXWDM.SYS><Realtek Semiconductor Corp.>
[Advanced SCSI Programming Interface Driver / ASPI][Stopped/Manual Start]
  <\??\C:\WINDOWS\System32\DRIVERS\ASPI32.sys><Adaptec>
[Rising TDI Base Driver / BaseTDI][Running/Auto Start]
  <System32\DRIVERS\BaseTDI.SYS><Beijing Rising Technology Co., Ltd.>
[d347bus / d347bus][Running/Boot Start]
  <\SystemRoot\system32\DRIVERS\d347bus.sys><>
[d347prt / d347prt][Running/Boot Start]
  <\SystemRoot\System32\Drivers\d347prt.sys><>
[ElbyCDFL / ElbyCDFL][Running/Manual Start]
  <System32\Drivers\ElbyCDFL.sys><SlySoft, Inc.>
[ElbyCDIO Driver / ElbyCDIO][Running/Auto Start]
  <System32\Drivers\ElbyCDIO.sys><Elaborate Bytes AG>
[ExpScaner / ExpScaner][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rav\ExpScan.sys><>
[HookCont / HookCont][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rav\HOOKCONT.sys><Rising>
[HookReg / HookReg][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rav\HookReg.sys><>
[HookSys / HookSys][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rav\HookSys.sys><Rising>
[HookUrl / HookUrl][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rfw\HookUrl.sys><Beijing Rising Technology Co., Ltd.>
[ialm / ialm][Running/Manual Start]
  <system32\DRIVERS\ialmnt5.sys><Intel Corporation>
[kmsinput / kmsinput][Stopped/Manual Start]
  <\??\C:\WINDOWS\system32\drivers\kmsinput.sys><N/A>
[MEMSCAN / MEMSCAN][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rav\MEMSCAN.sys><瑞星软件有限公司>
[mProcRs / mProcRs][Running/Auto Start]
  <\??\c:\program files\rising\rfw\mProcRs.sys><Beijing Rising Technology Co., Ltd.>
[Mtlmnt5 / Mtlmnt5][Running/Manual Start]
  <system32\DRIVERS\Mtlmnt5.sys><Smart Link>
[Mtlstrm / Mtlstrm][Stopped/Manual Start]
  <system32\DRIVERS\Mtlstrm.sys><Smart Link>
[npkcrypt / npkcrypt][Running/Auto Start]
  <\??\D:\工具\Tencent\QQ\npkcrypt.sys><INCA Internet Co., Ltd.>
[NSC Infrared Device Driver / NSCIRDA][Running/Manual Start]
  <system32\DRIVERS\nscirda.sys><National Semiconductor Corporation>
[NtMtlFax / NtMtlFax][Stopped/Manual Start]
  <system32\DRIVERS\NtMtlFax.sys><Smart Link>
[Direct Parallel Link Driver / Ptilink][Running/Manual Start]
  <system32\DRIVERS\ptilink.sys><Parallel Technologies, Inc.>
[RecAgent / RecAgent][Running/Boot Start]
  <\SystemRoot\system32\DRIVERS\RecAgent.sys><Smart Link>
[RsAntiSpyware / RsAntiSpyware][Running/Boot Start]
  <\SystemRoot\system32\drivers\RsBoot.sys><Beijing Rising>
[RsFwDrv / RsFwDrv][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rfw\RsFwDrv.sys><Beijing Rising Technology Co., Ltd.>
[RsNTGDI / RsNTGDI][Running/Boot Start]
  <\SystemRoot\system32\Drivers\RsNTGdi.sys><Beijing Rising Technology Co., Ltd.>
[RSPPSYS / RSPPSYS][Running/Auto Start]
  <\??\C:\PROGRAM FILES\RISING\RAV\RSPPSYS.sys><Rising>
[Realtek RTL8139/810x/8169/8110 all in one NDIS NT Driver / RTL8023][Running/Manual Start]
  <system32\DRIVERS\Rtlnic51.sys><Realtek Semiconductor Corporation>
[Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver / rtl8139][Stopped/Manual Start]
  <system32\DRIVERS\RTL8139.SYS><Realtek Semiconductor Corporation>
[Secdrv / Secdrv][Running/Auto Start]
  <system32\DRIVERS\secdrv.sys><Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K.>
[SmartLink AMR_PCI Driver / Slntamr][Running/Manual Start]
  <system32\DRIVERS\slntamr.sys><Smart Link>
[SlNtHal / SlNtHal][Stopped/Manual Start]
  <system32\DRIVERS\Slnthal.sys><Smart Link>
[SlWdmSup / SlWdmSup][Running/Manual Start]
  <system32\DRIVERS\SlWdmSup.sys><Smart Link>
[Sony USB Filter Driver (SONYPVU1) / SONYPVU1][Stopped/Manual Start]
  <system32\DRIVERS\SONYPVU1.SYS><Sony Corporation>
[USB to Serial Bridge Controller / usb2vcom][Stopped/Manual Start]
  <System32\Drivers\usb2vcom.sys><Ark Pioneer Microelectronics Ltd.>
[World Standard Teletext Codec / WSTCODEC][Stopped/Manual Start]
  <system32\DRIVERS\WSTCODEC.SYS><Microsoft Corporation>
[VIMICRO USB PC Camera (ZC0301PLH) / ZSMC303][Running/Manual Start]
  <System32\Drivers\usbVM303.sys><Vimicro Corporation>
[Intel(R) Graphics Platform (SoftBIOS) Driver / {6080A529-897E-4629-A488-ABA0C29B635E}][Running/Manual Start]
  <system32\drivers\ialmsbw.sys><Intel Corporation>
[Intel(R) Graphics Chipset (KCH) Driver / {D31A0762-0CEB-444e-ACFF-B049A1F6FE91}][Running/Manual Start]
  <system32\drivers\ialmkchw.sys><Intel Corporation>
[FNDRV / FNDRV][Running/Manual Start]
  <\??\C:\Program Files\ShortCutKey1.01\fndrv.sys><N/A>

==================================
浏览器加载项
[bho Class]
  {ED8DFC5C-10EF-45AB-9DC2-0639AFF5A270} <C:\PROGRA~1\COMMON~1\Wnwb\wnwbio.dll, 深圳世强软件开发部>
[卡卡上网安全助手]
  {DB9ECD4F-FB8F-4311-B3CE-90B976C2707C} <C:\WINDOWS\system32\kakatool.dll, Beijing Rising Technology Co., Ltd.>
[Shockwave Flash Object]
  {D27CDB6E-AE6D-11CF-96B8-444553540000} <C:\WINDOWS\system32\Macromed\Flash\Flash9b.ocx, Adobe Systems, Inc.>
[bho Class]
  {ED8DFC5C-10EF-45AB-9DC2-0639AFF5A270} <C:\PROGRA~1\COMMON~1\Wnwb\wnwbio.dll, 深圳世强软件开发部>
[上传到QQ网络硬盘]
  <D:\工具\Tencent\AddToNetDisk.htm, N/A>
[添加到QQ自定义面板]
  <D:\工具\Tencent\AddPanel.htm, N/A>
[添加到QQ表情]
  <D:\工具\Tencent\AddEmotion.htm, N/A>
[用QQ彩信发送该图片]
  <D:\工具\Tencent\SendMMS.htm, N/A>

==================================
正在运行的进程
[PID: 484][\SystemRoot\System32\smss.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 548][\??\C:\WINDOWS\system32\csrss.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 572][\??\C:\WINDOWS\system32\winlogon.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 616][C:\WINDOWS\system32\services.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 628][C:\WINDOWS\system32\lsass.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 780][C:\WINDOWS\system32\svchost.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 836][C:\WINDOWS\system32\svchost.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 920][C:\WINDOWS\System32\svchost.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 960][C:\WINDOWS\system32\svchost.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 1136][C:\WINDOWS\system32\svchost.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 1328][C:\WINDOWS\Explorer.EXE]  [Microsoft Corporation, 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)]
    [C:\WINDOWS\system32\RavExt.dll]  [Beijing Rising Technology Co., Ltd., 19, 0, 0, 9]
    [C:\Program Files\Rising\KakaToolBar\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
[PID: 1584][C:\WINDOWS\system32\spoolsv.exe]  [Microsoft Corporation, 5.1.2600.2696 (xpsp_sp2_gdr.050610-1519)]
[PID: 1668][C:\Program Files\Rising\Rav\RavStub.exe]  [Beijing Rising Technology Co., Ltd., 19, 0, 0, 4]
    [C:\Program Files\Rising\Rav\RsCommX.dll]  [rising, 18, 0, 0, 1]
    [C:\Program Files\Rising\Rav\RSCOMMON.DLL]  [Beijing Rising Technology Co., Ltd., 19, 0, 0, 5]
[PID: 1936][C:\Program Files\Rising\Rfw\RfwMain.exe]  [Beijing Rising Technology Co., Ltd., 5, 0, 0, 72]
    [C:\Program Files\Rising\Rfw\RsGuiLib.dll]  [Beijing Rising Technology Co., Ltd., 19, 0, 0, 33]
    [C:\Program Files\Rising\Rfw\RSCOMMON.DLL]  [Beijing Rising Technology Co., Ltd., 19, 0, 0, 5]
    [C:\Program Files\Rising\Rfw\RfwCtrl.dll]  [Beijing Rising Technology Co., Ltd., 5, 0, 0, 11]
    [C:\Program Files\Rising\Rfw\RsXML.dll]  [Beijing Rising Technology Co., Ltd., 19, 0, 0, 2]
    [C:\Program Files\Rising\Rfw\PngDll.dll]  [Beijing Rising Technology Co., Ltd., 18, 0, 0, 5]
    [C:\Program Files\Rising\KakaToolBar\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
[PID: 256][C:\Program Files\ShortCutKey1.01\FN_KEY.EXE]  [N/A, N/A]
    [C:\Program Files\ShortCutKey1.01\fn.dll]  [http://www.internals.com, 2.0]
    [C:\Program Files\Rising\KakaToolBar\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
[PID: 264][C:\WINDOWS\VM303_STI.EXE]  [Vimicro, 4, 3, 625, 61]
    [C:\WINDOWS\system32\msdmo.dll]  [N/A, N/A]
    [C:\WINDOWS\system32\VM303Prp.Ax]  [Vimicro, 4.3. 625.61]
    [C:\Program Files\Rising\KakaToolBar\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
[PID: 520][C:\Program Files\Rising\KakaToolBar\runiep.exe]  [Beijing Rising Technology Co., Ltd., 1, 0, 1, 6]
    [C:\Program Files\Rising\KakaToolBar\iep_ctrl.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 4]
    [C:\Program Files\Rising\KakaToolBar\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
[PID: 788][C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE]  [Microsoft Corporation, 7.00.9466]
[PID: 976][C:\WINDOWS\system32\ctfmon.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
    [C:\Program Files\Rising\KakaToolBar\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
[PID: 1152][C:\WINDOWS\system32\svchost.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 2620][C:\WINDOWS\System32\alg.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 3372][C:\Documents and Settings\beck\桌面\sreng2\SREng.EXE]  [Smallfrogs Studio, 2.3.13.690]
    [C:\Program Files\Rising\KakaToolBar\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]

==================================
文件关联
.TXT  Error. [C:\WINDOWS\NOTEPAD.EXE %1]
.EXE  OK. ["%1" %*]
.COM  OK. ["%1" %*]
.PIF  OK. ["%1" %*]
.REG  OK. [regedit.exe "%1"]
.BAT  OK. ["%1" %*]
.SCR  OK. ["%1" /S]
.CHM  Error. [C:\WINDOWS\hh.exe %1]
.HLP  Error. [C:\WINDOWS\winhlp32.exe %1]
.INI  Error. [C:\WINDOWS\NOTEPAD.EXE %1]
.INF  Error. [C:\WINDOWS\NOTEPAD.EXE %1]
.VBS  OK. [%SystemRoot%\System32\WScript.exe "%1" %*]
.JS  OK. [%SystemRoot%\System32\WScript.exe "%1" %*]
.LNK  OK. [{00021401-0000-0000-C000-000000000046}]

==================================
Winsock 提供者
N/A

==================================
Autorun.inf
N/A

==================================
HOSTS 文件
N/A

==================================
API HOOK
N/A

==================================


[/CODE]

今天开机，病毒又出现了

求助求助
在线等

就没有人帮忙吗

病毒名称：Trojan.DL.VBS.Agent.cns
进程名称："C:\Program Files\Rising\Rav\Rav.exe"
文件路径：C:\DOCUME~1\beck\LOCALS~1\Temp\2788192100296.tmp