我起初以为是电脑自身的问题,后来发现不是;后来又以为是上网时才发生,现在发现又不是.如今确定是当QQ打开之后,不久就会屏幕一黑,然后就自动重新启动了.自从发生这个现象之后,电脑的速度似乎也慢了一些.
而今晚的问题更大了:刚才我抱着试试看的心情,又打开QQ,很快又黑屏了.而黑屏了没几秒钟后,又变成蓝屏.并且以下是蓝屏是的跳出来的:
A problem has been deteicted and windows has been shut dowm to prevent damage to your computer
the problem seems to be caused by the following
file:INSTQA.sys PAGE_FAULT_IN_NONPAGE_AREA
IF this screen appears again,follow thses steps:check to make sure any new hardware or software is properly installed.IF this a new installation,ask your hardware or software manufacture for any windowsupdates you might need.
IF problems continue .disable or remove any newly installed hardware or software.disable BIOS memory option such as caching or shadowing.IF you need to use safe mode to remove or disable components,restart your computer.press F8to selectadvanced startup options,and then select safe mode.
technical information
****stop 0x00000050(0xF8591000,0x00000000,0xF88B7BBFA,0x00000000)
INSTQA.sys-address F88B7BFA base at F88B5000,Datestamp 44aa4967.
beginning dump of physical memory,physical memory dump complete.
contact you system administrator or echnical support group for fuesher asistante
我是不敢开QQ了.请教各位大师,这是怎么一回事啊?该怎么办才行呢?
