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升不了级,急盼帮助!【求助】

升不了级,急盼帮助!【求助】

我下载升级时出现:错误代码1009953,请与瑞星公司联系!安装包文件检查错误,安装正确。下面附件是导出的日志,由于日志太长,所以只好用附件,请理解!请贵公司帮忙尽快给用户解决,谢谢!

2007-05-10 17:38:47:906  Set Completed Event
2007-05-10 17:38:48:421  OnMissionCompleted:1
2007-05-11 11:58:39:515  Current Version 19.22.32
2007-05-11 11:58:40:343  Current Version 19.22.32
2007-05-11 11:58:51:937  校验文件错误,继续安装吗?
2007-05-11 11:58:51:937  2 Result:2090001116 Reboot:0
2007-05-11 11:58:53:390  PatchConfig 92 >= 92
2007-05-11 11:58:53:406  PatchConfig F:\RISING\RAV\Update\RavIn_ST.cfi...1
2007-05-11 11:58:53:421  Stop Depends on VIRUSREP ...
2007-05-11 11:58:53:437  Stop Depends on RSVPATCH ...
2007-05-11 11:59:25:468  TailUpdate RSVPATCH 1 R=0
2007-05-11 11:59:25:468  TailUpdate VIRUSREP 1 R=0
2007-05-11 12:00:00:156  5 Result:1 Reboot:0
2007-05-11 12:00:00:218  Set Completed Event
2007-05-11 12:00:00:750  OnMissionCompleted:1
2007-05-12 16:41:27:781  Current Version 19.22.40
2007-05-12 16:41:28:640  Current Version 19.22.40
2007-05-12 16:41:39:328  校验文件错误,继续安装吗?
2007-05-12 16:41:39:328  2 Result:2090001116 Reboot:0
2007-05-12 16:41:40:687  PatchConfig 92 >= 92
2007-05-12 16:41:40:703  PatchConfig F:\RISING\RAV\Update\RavIn_ST.cfi...1
2007-05-12 16:41:40:718  Stop Depends on VIRUSREP ...
2007-05-12 16:41:40:734  Stop Depends on RSVPATCH ...
2007-05-12 16:41:40:765  Stop Depends on RSENGINE ...
2007-05-12 16:41:40:765  Stop SCANNER ...
2007-05-12 16:41:40:781  Stop RSRAV ...
2007-05-12 16:41:41:875  Stop MCENTER ...
2007-05-12 16:41:53:640  TailUpdate RSENGINE 1 R=0
2007-05-12 16:42:34:218  TailUpdate RSVPATCH 1 R=0
2007-05-12 16:42:34:218  TailUpdate VIRUSREP 1 R=0
2007-05-12 16:42:37:906  RUN_PROCESS F:\Rising\Rav\RAV.EXE
2007-05-12 16:42:40:546  RUN_PROCESS F:\Rising\Rav\RAVMON.EXE
2007-05-12 16:42:42:875  5 Result:1 Reboot:0
2007-05-12 16:42:42:968  Set Completed Event
2007-05-12 16:42:43:468  OnMissionCompleted:1
2007-05-13 11:17:24:281  Current Version 19.22.42
2007-05-13 11:17:25:781  Current Version 19.22.42
2007-05-13 11:17:37:890  校验文件错误,继续安装吗?
2007-05-13 11:17:37:906  2 Result:2090001116 Reboot:0
2007-05-13 11:17:39:328 
2007-05-13 11:17:39:437  保存安装信息...
2007-05-13 11:17:39:484  PatchConfig 92 >= 92
2007-05-13 11:17:39:484  PatchConfig F:\RISING\RAV\Update\RavIn_ST.cfi...1
2007-05-13 11:17:39:515  Stop Depends on VIRUSREP ...
2007-05-13 11:17:39:515 
2007-05-13 11:17:39:531  Stop Depends on RSVPATCH ...
2007-05-13 11:17:39:546 
2007-05-13 11:17:39:578 
2007-05-13 11:17:39:625 
2007-05-13 11:17:39:687 
2007-05-13 11:17:39:703 
2007-05-13 11:18:20:703  TailUpdate RSVPATCH 1 R=0
2007-05-13 11:18:20:718 
2007-05-13 11:18:20:750  TailUpdate VIRUSREP 1 R=0
2007-05-13 11:18:23:062 
2007-05-13 11:18:57:921  5 Result:1 Reboot:0
2007-05-14 23:32:10:218  Current Version 19.22.50
2007-05-14 23:32:11:281  Current Version 19.22.50
2007-05-14 23:32:23:750  校验文件错误,继续安装吗?
2007-05-14 23:32:23:765  2 Result:2090001116 Reboot:0
2007-05-14 23:32:25:515  PatchConfig 92 >= 92
2007-05-14 23:32:25:562  PatchConfig F:\RISING\RAV\Update\RavIn_ST.cfi...1
2007-05-14 23:32:25:593  Stop Depends on VIRUSREP ...
2007-05-14 23:32:25:609  Stop Depends on RSVPATCH ...
2007-05-14 23:32:25:656  Stop Depends on RSENGINE ...
2007-05-14 23:32:25:671  Stop SCANNER ...
2007-05-14 23:32:25:687  Stop RSRAV ...
2007-05-14 23:32:26:750  Stop MCENTER ...
2007-05-14 23:32:39:328  TailUpdate RSENGINE 1 R=0
2007-05-14 23:33:23:906  TailUpdate RSVPATCH 1 R=0
2007-05-14 23:33:23:921  TailUpdate VIRUSREP 1 R=0
2007-05-14 23:33:29:921  RUN_PROCESS F:\Rising\Rav\RAV.EXE
2007-05-14 23:33:32:328  RUN_PROCESS F:\Rising\Rav\RAVMON.EXE
2007-05-14 23:33:33:937  5 Result:1 Reboot:0
2007-05-14 23:33:34:671  Set Completed Event
2007-05-14 23:33:35:187  OnMissionCompleted:1
2007-05-15 10:13:57:750  Current Version 19.23.02
2007-05-15 10:13:59:656  Current Version 19.23.02
2007-05-15 10:14:36:609  校验文件错误,继续安装吗?
2007-05-15 10:14:36:656  2 Result:2090001116 Reboot:0
2007-05-15 10:14:38:796  PatchConfig 92 >= 92
2007-05-15 10:14:38:828  PatchConfig F:\RISING\RAV\Update\RavIn_ST.cfi...1
2007-05-15 10:14:38:875  Stop Depends on VIRUSREP ...
2007-05-15 10:14:38:890  Stop Depends on RSVPATCH ...
2007-05-15 10:15:35:046  TailUpdate RSVPATCH 1 R=0
2007-05-15 10:15:35:062  TailUpdate VIRUSREP 1 R=0
2007-05-15 10:16:12:234  5 Result:1 Reboot:0
2007-05-15 10:16:12:343  Set Completed Event
2007-05-15 10:16:12:859  OnMissionCompleted:1
2007-05-16 10:59:26:000  Current Version 19.23.10
2007-05-16 10:59:26:828  Current Version 19.23.10
2007-05-16 10:59:37:671  校验文件错误,继续安装吗?
2007-05-16 10:59:37:687  2 Result:2090001116 Reboot:0
2007-05-16 10:59:39:218  PatchConfig 92 >= 92
2007-05-16 10:59:39:234  PatchConfig F:\RISING\RAV\Update\RavIn_ST.cfi...1
2007-05-16 10:59:39:265  Stop Depends on VIRUSREP ...
2007-05-16 10:59:39:281  Stop Depends on RSVPATCH ...
2007-05-16 11:00:10:437  TailUpdate RSVPATCH 1 R=0
2007-05-16 11:00:10:453  TailUpdate VIRUSREP 1 R=0
2007-05-16 11:00:47:015  5 Result:1 Reboot:0
2007-05-16 11:00:47:187  Set Completed Event
2007-05-16 11:00:47:734  OnMissionCompleted:1
2007-05-17 11:35:28:968  Current Version 19.23.20
2007-05-17 11:35:29:968  Current Version 19.23.20
2007-05-17 11:35:50:687  校验文件错误,继续安装吗?
2007-05-17 11:35:50:703  2 Result:2090001116 Reboot:0
2007-05-17 11:35:53:359  PatchConfig 92 >= 92
2007-05-17 11:35:53:406  PatchConfig F:\RISING\RAV\Update\RavIn_ST.cfi...1
2007-05-17 11:35:53:437  Stop Depends on VIRUSREP ...
2007-05-17 11:35:53:453  Stop Depends on RSVPATCH ...
2007-05-17 11:36:37:734  TailUpdate RSVPATCH 1 R=0
2007-05-17 11:36:37:734  TailUpdate VIRUSREP 1 R=0
2007-05-17 11:37:14:250  5 Result:1 Reboot:0
2007-05-17 11:37:14:343  Set Completed Event
2007-05-17 11:37:14:875  OnMissionCompleted:1
2007-05-18 10:54:35:218  Current Version 19.23.30
2007-05-18 10:54:36:093  Current Version 19.23.30
2007-05-18 10:54:56:781  校验文件错误,继续安装吗?
2007-05-18 10:54:56:781  2 Result:2090001116 Reboot:0
2007-05-18 10:54:58:968  PatchConfig 92 >= 92
2007-05-18 10:54:58:984  PatchConfig F:\RISING\RAV\Update\RavIn_ST.cfi...1
2007-05-18 10:54:59:000  Stop Depends on VIRUSREP ...
2007-05-18 10:54:59:015  Stop Depends on RSVPATCH ...
2007-05-18 10:54:59:046  Stop Depends on RSENGINE ...
2007-05-18 10:54:59:062  Stop SCANNER ...
2007-05-18 10:54:59:078  Stop RSRAV ...
2007-05-18 10:54:59:093  Stop MCENTER ...
2007-05-18 10:55:12:062  TailUpdate RSENGINE 1 R=0
2007-05-18 10:56:05:265  TailUpdate RSVPATCH 1 R=0
2007-05-18 10:56:05:265  TailUpdate VIRUSREP 1 R=0
2007-05-18 10:56:09:984  RUN_PROCESS F:\Rising\Rav\RAVMON.EXE
2007-05-18 10:56:11:500  5 Result:1 Reboot:0
2007-05-18 10:56:11:609  Set Completed Event
2007-05-18 10:56:12:187  OnMissionCompleted:1
2007-05-18 21:17:00:140  Current Version 19.23.40
2007-05-18 21:17:01:093  Current Version 19.23.40
2007-05-18 21:17:19:265  校验文件错误,继续安装吗?
2007-05-18 21:17:19:281  2 Result:2090001116 Reboot:0
2007-05-18 21:17:21:125  PatchConfig 92 >= 92
2007-05-18 21:17:21:140  PatchConfig F:\RISING\RAV\Update\RavIn_ST.cfi...1
2007-05-18 21:17:21:156  Stop Depends on VIRUSREP ...
2007-05-18 21:17:21:187  Stop Depends on RSVPATCH ...
2007-05-18 21:18:00:187  TailUpdate RSVPATCH 1 R=0
2007-05-18 21:18:00:187  TailUpdate VIRUSREP 1 R=0
2007-05-18 21:18:35:031  5 Result:1 Reboot:0
2007-05-18 21:18:36:406  Set Completed Event
2007-05-18 21:18:37:359  OnMissionCompleted:1
2007-05-19 19:43:02:968  Current Version 19.23.42
2007-05-19 19:43:03:812  Current Version 19.23.42
2007-05-19 19:43:15:718  校验文件错误,继续安装吗?
2007-05-19 19:43:15:734  2 Result:2090001116 Reboot:0
2007-05-19 19:43:17:750  PatchConfig 92 >= 92
2007-05-19 19:43:17:765  PatchConfig F:\RISING\RAV\Update\RavIn_ST.cfi...1
2007-05-19 19:43:17:781  Stop Depends on VIRUSREP ...
2007-05-19 19:43:17:796  Stop Depends on RSVPATCH ...
2007-05-19 19:44:05:234  TailUpdate RSVPATCH 1 R=0
2007-05-19 19:44:05:250  TailUpdate VIRUSREP 1 R=0
2007-05-19 19:44:43:734  5 Result:1 Reboot:0
2007-05-19 19:44:43:796  Set Completed Event
2007-05-19 19:44:44:312  OnMissionCompleted:1
2007-05-20 20:40:39:156  Current Version 19.23.50
2007-05-20 20:40:40:031  Current Version 19.23.50
2007-05-20 20:40:52:593  校验文件错误,继续安装吗?
2007-05-20 20:40:52:609  2 Result:2090001116 Reboot:0
2007-05-20 20:40:54:828  5 Result:0 Reboot:0
2007-05-20 20:40:54:828  Set Completed Event
2007-05-20 20:40:55:359  OnMissionCompleted:0
2007-05-20 20:42:08:062  Current Version 19.23.50
2007-05-20 20:42:08:812  Current Version 19.23.50
2007-05-20 20:42:09:843  校验文件错误,继续安装吗?
2007-05-20 20:42:09:859  2 Result:2090001116 Reboot:0
2007-05-20 20:42:11:500  5 Result:0 Reboot:0
2007-05-20 20:42:11:515  Set Completed Event
2007-05-20 20:42:12:015  OnMissionCompleted:0
2007-05-20 20:42:37:390  Current Version 19.23.50
2007-05-20 20:42:38:156  Current Version 19.23.50
2007-05-20 20:42:39:203  校验文件错误,继续安装吗?
2007-05-20 20:42:39:218  2 Result:2090001116 Reboot:0
2007-05-20 20:42:40:843  5 Result:0 Reboot:0
2007-05-20 20:42:40:859  Set Completed Event
2007-05-20 20:42:41:390  OnMissionCompleted:0
2007-05-20 20:43:12:796  Current Version 19.23.50
2007-05-20 20:43:21:093  Current Version 19.23.50
2007-05-20 20:43:23:109  校验文件错误,继续安装吗?
2007-05-20 20:43:23:125  2 Result:2090001116 Reboot:0
2007-05-20 20:43:23:671  5 Result:0 Reboot:0
2007-05-20 20:43:23:687  Set Completed Event
2007-05-20 20:43:24:203  OnMissionCompleted:0
2007-05-21 11:27:29:265  Current Version 19.23.50
2007-05-21 11:27:30:281  Current Version 19.23.50
2007-05-21 11:27:44:125  校验文件错误,继续安装吗?
2007-05-21 11:27:44:140  2 Result:2090001116 Reboot:0
2007-05-21 11:27:46:468  5 Result:0 Reboot:0
2007-05-21 11:27:46:484  Set Completed Event
2007-05-21 11:27:47:000  OnMissionCompleted:0
2007-05-21 11:28:45:343  Current Version 19.23.50
2007-05-21 11:28:46:046  Current Version 19.23.50
2007-05-21 11:28:47:078  校验文件错误,继续安装吗?
2007-05-21 11:28:47:093  2 Result:2090001116 Reboot:0
2007-05-21 11:28:48:812  5 Result:0 Reboot:0
2007-05-21 11:28:48:859  Set Completed Event
2007-05-21 11:28:49:375  OnMissionCompleted:0
2007-05-21 11:31:08:265  Current Version 19.23.50
2007-05-21 11:31:08:953  Current Version 19.23.50
2007-05-21 11:31:10:000  校验文件错误,继续安装吗?
2007-05-21 11:31:10:000  2 Result:2090001116 Reboot:0
2007-05-21 11:31:11:843  5 Result:0 Reboot:0
2007-05-21 11:31:11:859  Set Completed Event
2007-05-21 11:31:12:375  OnMissionCompleted:0
F:\Rising\Rav\SchImage\baidu.bmp
F:\Rising\Rav\RsVPatch.rp
F:\Rising\Rav\VReport.txt
F:\Rising\Rav\Update\SchImage\baidu.bmp
2007-05-21 11:34:04:218  Current Version 19.23.50
2007-05-21 11:34:05:984  Current Version 19.23.50
2007-05-21 11:34:22:640  校验文件错误,继续安装吗?
2007-05-21 11:34:22:656  2 Result:2090001116 Reboot:0
2007-05-21 11:34:25:109  5 Result:0 Reboot:0
2007-05-21 11:34:25:109  Set Completed Event
2007-05-21 11:34:25:625  OnMissionCompleted:0
F:\Rising\Rav\SchImage\baidu.bmp
F:\Rising\Rav\RsVPatch.rp
F:\Rising\Rav\VReport.txt
F:\Rising\Rav\Update\SchImage\baidu.bmp
¦>O-^Ò&dot¾]cbbs.ikaka.com·Vü=#&1`é
最后编辑2007-05-21 18:10:42
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请参考瑞星客服对于此问题的解决方法
http://csc.rising.com.cn/KnowledgeBase/detailInfo.aspx?Action=ViewInfo&InfoID=751&Channel=RSQ¦>O-^Ò&dot¾]cbbs.ikaka.com·Vü=#&1`é
gototop
 

谢谢楼上的朋友!¦>O-^Ò&dot¾]cbbs.ikaka.com·Vü=#&1`é
gototop
 
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