我的电脑最近出了问题，瑞星查没有病毒。开始是系统慢，后来是QQ不能用语音视频，一用就死机。我就开始删除一些无用的东西。我的电脑有优化大师和超级兔子，但效果不大。后来又用了冰刃，它删起来很彻底，结果我发现不能用系统还原了，可能是把相关的东西删了。现在的问题是，我不知删了什么东西，我的管理员登陆界面变成了兰屏，而且改不了桌面背景，IE一打开是空的，输入网址可以上网，但关了下次再上还是空的，不能设置主页。而且机子速度更慢了，请问怎么办？

用上网助手修复一下你的系统错误看看！

下面是我的扫描结果
006-05-18,10:45:31

System Repair Engineer 2.0.12.350 (2.0 RC 1)
    Windows XP Professional Service Pack 2 - 管理权限用户 - 完整功能

以下内容被选中：
    所有的启动项目（包括注册表、启动文件夹、服务等）
    浏览器加载项
    正在运行的进程（包括进程模块信息）
    文件关联


启动项目
注册表
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
  <PHIME2002ASync><C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC>
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
  <PHIME2002A><C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName>
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
  <MSPY2002><C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC>
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
  <IMSCMig><C:\PROGRA~1\COMMON~1\MICROS~1\IME\IMSC40A\IMSCMIG.EXE /Preload>
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
  <RfwMain><"E:\Program Files\Rising\Rfw\rfwmain.exe" -Startup>
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
  <KernelFaultCheck><%systemroot%\system32\dumprep 0 -k>
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
  <RavTask><"E:\Program Files\Rising\Rav\RavTask.exe" -system>
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
  <CdnCtr><C:\Program Files\CNNIC\Cdn\cdnup.exe>
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
  <IESAddr><>
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
  <RavStub><"E:\Program Files\Rising\Rav\ravstub.exe" /RUNONCE>
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
  <*Restore><C:\WINDOWS\system32\restore\rstrui.exe -i>
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
  <shell><Explorer.exe>
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
  <Userinit><C:\WINDOWS\system32\userinit.exe,>
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows]
  <AppInit_DLLs><>

==================================
启动文件夹
服务
[Rising Proxy  Service / RfwProxySrv]
  <e:\program files\rising\rfw\rfwproxy.exe><Beijing Rising Technology Co., Ltd.>
[Rising Personal Firewall Service / RfwService]
  <e:\program files\rising\rfw\rfwsrv.exe><Beijing Rising Technology Co., Ltd.>
[Rising Process Communication Center / RsCCenter]
  <"E:\Program Files\Rising\Rav\CCenter.exe"><Beijing Rising Technology Co., Ltd.>
[RsRavMon Service / RsRavMon]
  <"E:\Program Files\Rising\Rav\Ravmond.exe"><Beijing Rising Technology Co., Ltd.>

==================================
浏览器加载项
[ThunderIEHelper Class]
  {0005A87D-D626-4B3A-84F9-1D9571695F55} <C:\WINDOWS\system32\xunleibho_v4.dll, >
[Yahoo!Photo]
  {33BBE430-0E42-4f12-B075-8D21ACB10DCB} <C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\yphtb.dll, Yahoo! China>
[QQBrowserHelperObject Class]
  {54EBD53A-9BC1-480B-966A-843A333CA162} <D:\QQ软件\QQ官方游戏包\QQIEHelper.dll, 深圳市腾讯计算机系统有限公司>
[CdnForIE Class]
  {5C3853CF-C7E0-4946-B3FA-1ABDB6F48108} <C:\PROGRA~1\CNNIC\Cdn\cdnforie.dll, CNNIC>
[DragSearch BHO]
  {62EED7C6-9F02-42f9-B634-98E2899E147B} <C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\YDRAGS~1.DLL, >
[CKAVWebScan Object]
  {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} <C:\WINDOWS\system32\Kaspersky Lab\Kaspersky On-line Scanner\kavwebscan.dll, Kaspersky Lab>
[WebActivater Control]
  {3D8F74EE-8692-4F8F-B8D2-7522E732519E} <C:\WINDOWS\system32\WEBACT~1.OCX, QQ>
[Office Update Installation Engine]
  {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} <C:\WINDOWS\opuc.dll, Microsoft Corporation>
[AxInputControl Class]
  {73E4740C-08EB-4133-896B-8D0A7C9EE3CD} <C:\WINDOWS\system32\INPUTC~1.DLL, >
[AxSubmitControl Class]
  {8D9E0B29-563C-4226-86C1-5FF2AE77E1D2} <C:\WINDOWS\system32\SUBMIT~1.DLL, >
[LiveMediaOcx Control]
  {9242BB35-0DB0-43AC-8DFC-8EA07E63B92A} <, N/A>
[GLWebAvt Control]
  {C14D003A-DA41-4FEE-8204-62A94EAA29D1} <C:\WINDOWS\DOWNLO~1\GLWebAvt.ocx, >
[IEDown Class]
  {D0A29C6C-AA71-4423-8C4A-5998B774C448} <, N/A>
[Shockwave Flash Object]
  {D27CDB6E-AE6D-11CF-96B8-444553540000} <C:\WINDOWS\system32\Macromed\Flash\Flash8a.ocx, Macromedia, Inc.>
[CPasswordEditCtrl Object]
  {E787FD25-8D7C-4693-AE67-9406BC6E22DF} <C:\WINDOWS\system32\qqedit\qqedit.dll, 腾讯科技（深圳）有限公司>

==================================
正在运行的进程
[PID: 300][\SystemRoot\System32\smss.exe]  <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 360][\??\C:\WINDOWS\system32\csrss.exe]  <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 384][\??\C:\WINDOWS\system32\winlogon.exe]  <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 428][C:\WINDOWS\system32\services.exe]  <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 440][C:\WINDOWS\system32\lsass.exe]  <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 624][C:\WINDOWS\system32\svchost.exe]  <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 672][C:\WINDOWS\system32\svchost.exe]  <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
    [C:\WINDOWS\system32\cdnns.dll]  <CNNIC><2, 0, 0, 0>
[PID: 712][E:\Program Files\Rising\Rav\CCenter.exe]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 3>
[PID: 728][C:\WINDOWS\System32\svchost.exe]  <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
    [C:\WINDOWS\system32\cdnns.dll]  <CNNIC><2, 0, 0, 0>
[PID: 772][C:\WINDOWS\system32\svchost.exe]  <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 788][E:\Program Files\Rising\Rav\Ravmond.exe]  <Beijing Rising Technology Co., Ltd.><18, 0, 1, 19>
    [E:\Program Files\Rising\Rav\BWList.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 16>
    [E:\Program Files\Rising\Rav\RsCommX.dll]  <rising><18, 0, 0, 1>
    [E:\Program Files\Rising\Rav\RSAPPMGR.DLL]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 2>
    [E:\Program Files\Rising\Rav\CfgDll.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 10>
    [E:\Program Files\Rising\Rav\RSCOMMON.DLL]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 4>
    [E:\Program Files\Rising\Rav\RsLog.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 18>
    [E:\Program Files\Rising\Rav\HOOKSYS.dll]  <Rising><18, 1, 0, 9>
    [E:\Program Files\Rising\Rav\Scanner.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 28>
    [E:\Program Files\Rising\Rav\libload.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 10>
    [E:\Program Files\Rising\Rav\VirusLib.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 10>
    [E:\Program Files\Rising\Rav\regmon.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 6>
    [E:\Program Files\Rising\Rav\HookWeb.dll]  <rising><18, 0, 0, 1>
    [E:\Program Files\Rising\Rav\MemMon.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 8>
    [E:\Program Files\Rising\Rav\expscan.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 4>
    [E:\Program Files\Rising\Rav\mPorts.dll]  <Beijing Rising Technology Co., Ltd.><4, 0, 0, 3>
    [E:\Program Files\Rising\Rav\MailMon.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 5>
    [E:\Program Files\Rising\Rav\SpamEng.dll]  <N/A><18, 0, 0, 6>
    [E:\Program Files\Rising\Rav\engine.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 26>
    [E:\Program Files\Rising\Rav\PostTrt.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 9>
    [E:\Program Files\Rising\Rav\UnExe.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 11>
    [E:\Program Files\Rising\Rav\ScanExec.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 10>
    [E:\Program Files\Rising\Rav\ScanEx.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 7>
    [E:\Program Files\Rising\Rav\NvFile.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 7>
    [E:\Program Files\Rising\Rav\ScanMac.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 7>
    [E:\Program Files\Rising\Rav\ScanSct.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 13>
    [E:\Program Files\Rising\Rav\Unpacker.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 3>
    [E:\Program Files\Rising\Rav\ExtFile.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 17>
[PID: 884][e:\program files\rising\rfw\rfwsrv.exe]  <Beijing Rising Technology Co., Ltd.><4, 0, 0, 32>
    [e:\program files\rising\rfw\RfwRule.dll]  <Beijing Rising Technology Co., Ltd.><4, 0, 0, 12>
    [e:\program files\rising\rfw\rfwlog.dll]  <Beijing Rising Technology Co., Ltd.><4, 0, 0, 6>
    [e:\program files\rising\rfw\Rfwdrv.dll]  <Beijing Rising Technology Co., Ltd.><4, 0, 0, 21>
    [e:\program files\rising\rfw\MonDrv.dll]  <rs><1, 0, 0, 4>
    [e:\program files\rising\rfw\ProcLib.dll]  <Beijing Rising Technology Co., Ltd.><4, 0, 0, 9>
[PID: 1028][C:\WINDOWS\system32\spoolsv.exe]  <Microsoft Corporation><5.1.2600.2696 (xpsp_sp2_gdr.050610-1519)>
    [C:\WINDOWS\System32\spool\PRTPROCS\W32X86\vprproc.dll]  <Windows (R) 2000 DDK provider><5.00.2195.1620>
    [C:\WINDOWS\system32\cdnns.dll]  <CNNIC><2, 0, 0, 0>
[PID: 1112][C:\WINDOWS\system32\svchost.exe]  <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 1164][C:\WINDOWS\system32\inetsrv\inetinfo.exe]  <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 1232][C:\WINDOWS\system32\wdfmgr.exe]  <Microsoft Corporation><5.2.3790.1230 built by: dnsrv(bld4act)>
[PID: 1264][E:\Program Files\Rising\Rav\RavStub.exe]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 13>
    [E:\Program Files\Rising\Rav\RsCommX.dll]  <rising><18, 0, 0, 1>
    [E:\Program Files\Rising\Rav\RSCOMMON.DLL]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 4>
[PID: 1504][C:\WINDOWS\System32\alg.exe]  <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 2004][C:\WINDOWS\Explorer.EXE]  <Microsoft Corporation><6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)>
    [C:\WINDOWS\system32\xunleibho_v4.dll]  <><4, 3, 2, 29>
    [C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\yphtb.dll]  <Yahoo! China><1, 0, 7, 1021>
    [C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\YDRAGS~1.DLL]  <><1, 2, 7, 1006>
[PID: 632][e:\program files\rising\rfw\RfwMain.exe]  <Beijing Rising Technology Co., Ltd.><4, 0, 0, 48>
    [e:\program files\rising\rfw\RsGuiLib.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 23>
    [e:\program files\rising\rfw\RSCOMMON.DLL]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 4>
    [e:\program files\rising\rfw\PngDll.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 5>
[PID: 2744][C:\WINDOWS\system32\svchost.exe]  <Microsoft Corporation><5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)>
[PID: 2896][G:\常用工具软件\sreng2\SREng.exe]  <Smallfrogs Studio><2.0.12.350>
    [C:\WINDOWS\system32\cdnns.dll]  <CNNIC><2, 0, 0, 0>

=================================
文件关联
.TXT  OK. [%SystemRoot%\system32\NOTEPAD.EXE %1]
.EXE  OK. ["%1" %*]
.COM  OK. ["%1" %*]
.PIF  OK. ["%1" %*]
.REG  OK. [regedit.exe "%1"]
.BAT  OK. ["%1" %*]
.SCR  OK. ["%1" /S]
.CHM  OK. ["C:\WINDOWS\hh.exe" %1]
.HLP  OK. [%SystemRoot%\System32\winhlp32.exe %1]
.INI  OK. [%SystemRoot%\System32\NOTEPAD.EXE %1]
.INF  OK. [%SystemRoot%\System32\NOTEPAD.EXE %1]
.VBS  OK. [%SystemRoot%\System32\WScript.exe "%1" %*]
.JS  Error. []
.LNK  OK. [{00021401-0000-0000-C000-000000000046}]

==================================
Winsock 提供者

==================================

我的电脑管理员登陆出了以上的问题，但是USER账户登陆没问题。我的电脑有这2个账号。我觉得是在登陆“ 新华网”后出现上述问题的。我在好123一登陆新华网就是http://www3.xinhuanet.com,在地址栏输入http://www.xinhuanet.com显示无法访问。而且前面的网址打开在最下面有乱码。访问别的网站还没发现问题。在管理员登陆后打开word文档，提示无法访问cd-rom,点确定提示输入用户名和密码，再点确定打开空白文档，原来的文档打不开。