回复：按置顶进行了木马群清除之后，出现无法关机，请教是什么问题
==================================
服务
[Transaction Provision Service / Transoct][Stopped/Auto Start]
<C:\WINDOWS\system32\BsHelpa.exe><(File is missing)>
[WinWMService / WinWMService][Stopped/Disabled]
<C:\WINDOWS\system32\RAVWM.EXE><(File is missing)>
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驱动程序
[cayvw / cayvw][Stopped/Manual Start]
<\??\C:\TEMP\_tmp.bat><N/A>
[Hev32 / Hev32][Stopped/Manual Start]
<\??\C:\WINDOWS\system32\drivers\Hev32_c.sys><N/A>
==================================
浏览器加载项
[]
{33564D57-0000-0010-8000-00AA00389B71} <, >
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{5D6F45B3-9043-443D-A792-115447494D24} <, >
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{8FFBE65D-2C9C-4669-84BD-5829DC0B603C} <, >
[]
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} <, >
[]
{09BA8F6D-CB54-424B-839C-C2A6C8E6B436} <, >
[]
{0A155D3C-68E2-4215-A47A-E800A446447A} <, >
{2F364306-AA45-47B5-9F9D-39A8B94E7EF7} <, >
[]
{55302805-482E-470E-8A57-6795A1487F90} <, >
[]
{7E853D72-626A-48EC-A868-BA8D5E23E045} <, >
[]
{8FFBE65D-2C9C-4669-84BD-5829DC0B603C} <, >
[]
{92780B25-18CC-41C8-B9BE-3C9C571A8263} <, >
[]
{C95FE080-8F5D-11D2-A20B-00AA003C157B} <, >
[]
{D6E814A0-E0C5-11D4-8D29-0050BA6940E3} <, >
[]
{DEDEB80D-FA35-45D9-9460-4983E5A8AFE6} <, >
[]
{E2E2DD38-D088-4134-82B7-F2BA38496583} <, >
[]
{FB5F1910-F110-11D2-BB9E-00C04F795683} <, >
==================================
清理系统临时文件和IE临时文件夹
http://www.atribune.org/public-beta/ATF-Cleaner.exe 用金山清理专家清理恶意软件
http://www.duba.net/zt/ksc/down.shtml 下载 windows清理助手清理一遍
http://www.arswp.com/download/arswp2/arswp2.zip
