瑞星卡卡安全论坛技术交流区反病毒/反流氓软件论坛 我的电脑坏了 这是日志,看看,帮帮,谢谢(上)

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[求助] 我的电脑坏了 这是日志,看看,帮帮,谢谢(上)

我的电脑坏了 这是日志,看看,帮帮,谢谢(上)

[code]2008-07-29,11:54:03
System Repair Engineer 2.6.12.1018
Smallfrogs (http://www.KZTechs.com)
Windows XP Professional Service Pack 2 (Build 2600) - 管理权限用户 - 完整功能
以下内容被选中:
    所有的启动项目(包括注册表、启动文件夹、服务等)
    浏览器加载项
    正在运行的进程(包括进程模块信息)
    文件关联
    Winsock 提供者
    Autorun.inf
    HOSTS 文件
    进程特权扫描

启动项目
注册表
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    <ctfmon.exe><C:\WINDOWS\system32\ctfmon.exe>  [(Verified)Microsoft Windows Publisher]
    <swg><C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe>  [(Verified)Google Inc]
    <iTudouAutoStart><; E:\iTudou\iTudou.exe -AutoStart>  [土豆网]
    <Super Rabbit IEPro><G:\Program Files\Super Rabbit\MagicSet\SRIECLI.EXE /LOAD>  [Super Rabbit Soft]
    <OlympicExpress><G:\输入法\SogouInput\OlympicNews.exe>  [(Verified)Sogou.com]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
    <SoundMan><SOUNDMAN.EXE>  [(Verified)Microsoft Windows Hardware Compatibility Publisher]
    <stup.exe><Rundll32.exe C:\PROGRA~1\TENCENT\SSPlus\SPlus.dll,Rundll32 R>  [(Verified)Tencent Technology(Shenzhen) Company Limited]
    <runeip><"C:\Program Files\Rising\AntiSpyware\runiep.exe" /startup>  [File is missing]
    <NvCplDaemon><RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup>  [(Verified)Microsoft Windows Hardware Compatibility Publisher]
    <nwiz><nwiz.exe /install>  []
    <NvMediaCenter><RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit>  [(Verified)Microsoft Windows Hardware Compatibility Publisher]
    <ISUSPM Startup><C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup>  [InstallShield Software Corporation]
    <ISUSScheduler><"C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start>  [InstallShield Software Corporation]
    <RfwMain><; "G:\防火墙\Rising\Rfw\rfwmain.exe" -Startup>  [(Verified)BEIJING RISING SCIENCE AND TECHNOLOGY CORPORATION LIMITED]
    <360Safetray><G:\360safe\safemon\360tray.exe /start>  [(Verified)Qizhi Software (beijing) Co. Ltd]
    <360Safebox><"C:\Program Files\360Safebox\safeboxTray.exe" /r>  [(Verified)Qizhi Software (beijing) Co. Ltd]
    <RavTask><"C:\Program Files\Rising\Rav\RavTask.exe" -system>  [File is missing]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    <shell><Explorer.exe>  [(Verified)Microsoft Windows Component Publisher]
    <Userinit><C:\WINDOWS\system32\userinit.exe,>  [(Verified)Microsoft Windows Publisher]
    <UIHost><logonui.exe>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
    <{32CD708B-60A7-4C00-9377-D73EAA495F0F}><C:\WINDOWS\system32\RavExt.dll>  [(Verified)Beijing Rising Science and Technology Corporation Limited]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\<{12d0ed0d-0ee0-4f90-8827-78cefb8f4988}]
    <IE7 Uninstall Stub><C:\WINDOWS\system32\ieudinit.exe>  [(Verified)Microsoft Windows Component Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}]
    <Outlook Express><%systemroot%\system32\shmgrate.exe OCInstallUserConfigOE>  [File is missing]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{2C7339CF-2B09-4501-B3F3-F3508C9228ED}]
    <Themes Setup><%SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll>  [File is missing]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}]
    <Microsoft Outlook Express 6><"%ProgramFiles%\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install>  [File is missing]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA842-CC51-11CF-AAFA-00AA00B6015B}]
    <NetMeeting 3.01><rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msnetmtg.inf,NetMtg.Install.PerUser.NT>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{6BF52A52-394A-11d3-B153-00C04F79FAA6}]
    <Microsoft Windows Media Player><rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\wmp10.inf,PerUserStub>  [(Verified)Microsoft Windows Component Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{7790769C-0471-11d2-AF11-00C04FA35D02}]
    <通讯簿 6><"%ProgramFiles%\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install>  [File is missing]
[HKEY_CURRENT_USER\Control Panel\Desktop]
    <SCRNSAVE.EXE><C:\WINDOWS\system32\夜光时钟.SCR>  []
==================================
启动文件夹
[腾讯QQ]
  <C:\Documents and Settings\knight\「开始」菜单\程序\启动\腾讯QQ.lnk --> G:\qq\QQ.exe [TENCENT]><N>
==================================
服务
[Google Updater Service / gusvc][Stopped/Manual Start]
  <"C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe"><Google>
[Human Interface Device Access / HidServ][Stopped/Disabled]
  <C:\WINDOWS\System32\svchost.exe -k netsvcs-->%SystemRoot%\System32\hidserv.dll><N/A>
[InstallDriver Table Manager / IDriverT][Stopped/Manual Start]
  <"C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe"><Macrovision Corporation>
[NVIDIA Display Driver Service / NVSvc][Running/Auto Start]
  <C:\WINDOWS\system32\nvsvc32.exe><NVIDIA Corporation>
[Rising Proxy  Service / RfwProxySrv][Running/Auto Start]
  <G:\防火墙\Rising\Rfw\rfwProxy.exe><Beijing Rising Technology Co., Ltd.>
[Rising Personal Firewall Service / RfwService][Running/Auto Start]
  <G:\防火墙\Rising\Rfw\rfwsrv.exe><Beijing Rising Technology Co., Ltd.>
[Rising Process Communication Center / RsCCenter][Running/Auto Start]
  <"C:\Program Files\Rising\Rav\CCenter.exe"><Beijing Rising Technology Co., Ltd.>
[Rising RealTime Monitor / RsRavMon][Stopped/Auto Start]
  <"C:\PROGRAM FILES\RISING\RAV\Ravmond.exe"><(File is missing)>
==================================
驱动程序
[Intel(r) 82801 Audio Driver Install Service (WDM) / ac97intc][Stopped/Manual Start]
  <system32\drivers\ac97intc.sys><Intel Corporation>
[ADProt / ADProt][Running/System Start]
  <\SystemRoot\system32\drivers\ADProt.sys><腾讯科技(深圳)有限公司>
[Service for Realtek AC97 Audio (WDM) / ALCXWDM][Running/Manual Start]
  <system32\drivers\ALCXWDM.SYS><Realtek Semiconductor Corp.>
[AliIde / AliIde][Stopped/Boot Start]
  <\SystemRoot\System32\DRIVERS\aliide.sys><Acer Laboratories Inc.>
[AMD K8 Processor Driver / AmdK8][Stopped/Manual Start]
  <System32\DRIVERS\amdk8.sys><Advanced Micro Devices>
[Rising TDI Base Driver / BaseTDI][Running/Auto Start]
  <System32\DRIVERS\BaseTDI.SYS><Beijing Rising Technology Co., Ltd.>
[bdgjxtd / bdgjxtd][Stopped/Boot Start]
  <\SystemRoot\system32\drivers\bdgjxtd.sys><N/A>
[CmdIde / CmdIde][Stopped/Boot Start]
  <\SystemRoot\System32\DRIVERS\cmdide.sys><CMD Technology, Inc.>
[d343bus / d343bus][Stopped/Boot Start]
  <\SystemRoot\system32\DRIVERS\d343bus.sys><N/A>
[dtscsi / dtscsi][Stopped/Manual Start]
  <\SystemRoot\System32\Drivers\dtscsi.sys><DT Soft Ltd.>
[e2eCap - WDM Video Capture / E2ECAP][Stopped/Auto Start]
  <system32\DRIVERS\e2ecap.sys><e2eSoft>
[EagleNT / EagleNT][Stopped/Manual Start]
  <\??\C:\WINDOWS\system32\drivers\EagleNT.sys><N/A>
[VIA PCI 10/100Mb Fast Ethernet Adapter NT Driver / FETNDIS][Stopped/Manual Start]
  <system32\DRIVERS\fetnd5.sys><VIA Technologies, Inc.>
[VIA Rhine Family Fast Ethernet Adapter Driver Service / FETNDISB][Running/Manual Start]
  <system32\DRIVERS\fetnd5b.sys><VIA Technologies, Inc.>
[HookCont / HookCont][Running/System Start]
  <\SystemRoot\system32\drivers\HookCont.sys><Beijing Rising Technology Co., Ltd>
[HookNtos / HookNtos][Running/System Start]
  <\SystemRoot\system32\drivers\HookNtos.sys><Beijing Rising Technology Co., Ltd>
[HookReg / HookReg][Running/System Start]
  <\SystemRoot\system32\drivers\HookReg.sys><Beijing Rising Technology Co., Ltd>
[HookSys / HookSys][Running/System Start]
  <\SystemRoot\system32\drivers\HookSys.sys><Beijing Rising Technology Co., Ltd>
[HookUrl / HookUrl][Running/Auto Start]
  <\??\G:\防火墙\Rising\Rfw\HookUrl.sys><Beijing Rising Technology Co., Ltd.>
[npkcrypt / npkcrypt][Running/Auto Start]
  <\??\G:\qq\npkcrypt.sys><INCA Internet Co., Ltd.>
[nv / nv][Running/Manual Start]
  <system32\DRIVERS\nv4_mini.sys><NVIDIA Corporation>
[StarForce Protection Environment Driver v6 / prodrv06][Running/System Start]
  <\SystemRoot\System32\drivers\prodrv06.sys><Protection Technology>
[StarForce Protection Helper Driver v2 / prohlp02][Running/Boot Start]
  <\SystemRoot\System32\drivers\prohlp02.sys><Protection Technology>
[StarForce Protection Synchronization Driver v1 / prosync1][Running/Boot Start]
  <\SystemRoot\System32\drivers\prosync1.sys><Protection Technology>
[Direct Parallel Link Driver / Ptilink][Running/Manual Start]
  <system32\DRIVERS\ptilink.sys><Parallel Technologies, Inc.>
[QKeyServiceDisplay / QKeyService][Running/Boot Start]
  <\SystemRoot\system32\KeyCrypt.sys><Tencent Technology (Shenzhen) Company Limited>
[Rising  Rfwbase Driver / RfwBase][Running/Auto Start]
  <System32\DRIVERS\rfwbase.SYS><Beijing Rising Technology Co., Ltd.>
[Srramdisk Driver / RRamdisk][Running/Boot Start]
  <\SystemRoot\system32\DRIVERS\rramdisk.sys><gavotte>
[RsAntiSpyware / RsAntiSpyware][Running/Boot Start]
  <\SystemRoot\system32\drivers\RsBoot.sys><Beijing Rising Technology Co., Ltd.>
[RsFwDrv / RsFwDrv][Running/System Start]
  <\??\G:\防火墙\Rising\Rfw\RsFwDrv.sys><Beijing Rising Technology Co., Ltd.>
[RsNTGDI / RsNTGDI][Running/Boot Start]
  <\SystemRoot\system32\Drivers\RsNTGdi.sys><Beijing Rising Technology Co., Ltd.>
[SafeBoxKrnl / SafeBoxKrnl][Running/System Start]
  <\??\C:\Program Files\360Safebox\SafeBoxKrnl.sys><360安全中心>
[Secdrv / Secdrv][Running/Auto Start]
  <system32\DRIVERS\secdrv.sys><Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K.>
[StarForce Protection Helper Driver / sfhlp01][Running/Boot Start]
  <\SystemRoot\System32\drivers\sfhlp01.sys><Protection Technology>
[sptd / sptd][Running/Boot Start]
  <\SystemRoot\System32\Drivers\sptd.sys><N/A>
[TesSafe / TesSafe][Stopped/Manual Start]
  <\??\C:\WINDOWS\system32\TesSafe.sys><TENCENT>
[viagfx / viagfx][Stopped/Manual Start]
  <system32\DRIVERS\vtmini.sys><Copyright (C) VIA/S3 Graphics Co, Ltd.>
[ViaIde / ViaIde][Running/Boot Start]
  <\SystemRoot\system32\DRIVERS\viaidexp.sys><VIA Technologies, Inc.>
[VIAMRAID / VIAMRAID][Stopped/Boot Start]
  <\SystemRoot\system32\DRIVERS\viamraid.sys><VIA Technologies inc,.ltd>
==================================
浏览器加载项
[ThunderAtOnce Class]
  {01443AEC-0FD1-40fd-9C87-E93D1494C233} <E:\Thunder\ComDlls\TDAtOnce_Now.dll, (Signed) Thunder Networking Technologies,LTD>
[Tencent Browser Helper]
  {0C7C23EF-A848-485B-873C-0ED954731014} <C:\Program Files\TENCENT\SSPlus\SAddr.dll, (Signed) Tencent>
[]
  {669751ED-D558-49AE-B01A-3B374CC7910E} <C:\WINDOWS\system32\SSup.dll, (Signed) TENCENT>
[超级兔子上网精灵]
  {7369D35A-5B70-4A5B-B789-B25FE09B4AF3} <G:\Program Files\Super Rabbit\MagicSet\haokanbar.dll, Xiang Feng Technology>
[Thunder Browser Helper]
  {889D2FEB-5411-4565-8998-1DD2C5261283} <E:\Thunder\ComDlls\xunleiBHO_Now.dll, (Signed) Thunder Networking Technologies,LTD>
[Google Toolbar Helper]
  {AA58ED58-01DD-4d91-8333-CF10577473F7} <c:\program files\google\googletoolbar1.dll, (Signed) Google Inc.>
[SafeMon Class]
  {B69F34DD-F0F9-42DC-9EDD-957187DA688D} <G:\360safe\safemon\safemon.dll, (Signed) 360.CN>
[启动迅雷5]
  {09BA8F6D-CB54-424B-839C-C2A6C8E6B436} <E:\Thunder\Thunder.exe, Thunder Networking Technologies,LTD>
[@xpsp3res.dll,-20001]
  {e2e2dd38-d088-4134-82b7-f2ba38496583} <%windir%\Network Diagnostic\xpnetdiag.exe, (Signed) N/A>
[超级兔子上网精灵]
  {43869BB3-22FD-4F15-9B46-238106BA2F4E} <G:\Program Files\Super Rabbit\MagicSet\haokanbar.dll, Xiang Feng Technology>
[&Google]
  {2318C2B1-4965-11d4-9B18-009027A5CD4F} <c:\program files\google\googletoolbar1.dll, (Signed) Google Inc.>
[卡卡上网安全助手]
  {DB9ECD4F-FB8F-4311-B3CE-90B976C2707C} <C:\WINDOWS\system32\kakatool.dll, Beijing Rising Technology Co., Ltd.>
[AxSubmitControl Class]
  {8D9E0B29-563C-4226-86C1-5FF2AE77E1D2} <C:\WINDOWS\DOWNLO~1\SUBMIT~1.DLL, >
[Shockwave Flash Object]
  {D27CDB6E-AE6D-11CF-96B8-444553540000} <C:\WINDOWS\system32\Macromed\Flash\Flash9f.ocx, (Signed) Adobe Systems, Inc.>
[PasswordEditCtrl Class]
  {E787FD25-8D7C-4693-AE67-9406BC6E22DF} <C:\WINDOWS\system32\qqedit\qqedit.dll, (Signed) 腾讯科技(深圳)有限公司>
[DLMgr Class]
  {00000000-0000-0000-0000-000000000000} <E:\Dianlei\Plugins\DLManager.dll, 电雷超级下载>
[]
  {00000000-12C9-4305-82F9-43058F20E8D2} <, >
[WebThunder Browser Helper]
  {00000AAA-A363-466E-BEF5-9BB68697AA7F} <E:\訊雷\WebThunderBHO_016.dll, N/A>
[Google Script Object]
  {00EF2092-6AC5-47C0-BD25-CF2D5D657FEB} <c:\program files\google\googletoolbar1.dll, (Signed) Google Inc.>
[ThunderAtOnce Class]
  {01443AEC-0FD1-40FD-9C87-E93D1494C233} <E:\Thunder\ComDlls\TDAtOnce_Now.dll, (Signed) Thunder Networking Technologies,LTD>
[WebThunder Class]
  {03507A1A-E0C5-4404-AA26-205385C0892D} <, >
[]
  {09BA8F6D-CB54-424B-839C-C2A6C8E6B436} <, >
[GerneralPeerID Class]
  {0A47E819-F82E-4D5D-B806-6A9EA94D68CD} <E:\Thunder\Components\InMedia\peerid.dll, >
[Tencent Browser Helper]
  {0C7C23EF-A848-485B-873C-0ED954731014} <C:\Program Files\TENCENT\SSPlus\SAddr.dll, (Signed) Tencent>
[Fade]
  {16B280C5-EE70-11D1-9066-00C04FD9189D} <C:\WINDOWS\system32\Dxtmsft.dll, (Signed) Microsoft Corporation>
[Windows Genuine Advantage Validation Tool]
  {17492023-C23A-453E-A040-C7C580BBF700} <C:\WINDOWS\system32\legitcheckcontrol.dll, (Signed) Microsoft Corporation>
[]
  {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} <, >
[Windows Media Player]
  {22D6F312-B0F6-11D0-94AB-0080C74C7E95} <C:\WINDOWS\system32\wmpdxm.dll, (Signed) Microsoft Corporation>
[&Google]
  {2318C2B1-4965-11D4-9B18-009027A5CD4F} <c:\program files\google\googletoolbar1.dll, (Signed) Google Inc.>
[HTML Document]
  {25336920-03F9-11CF-8FD0-00AA00686F13} <C:\WINDOWS\system32\mshtml.dll, (Signed) Microsoft Corporation>
[XML DOM Document]
  {2933BF90-7B36-11D2-B20E-00C04F983E60} <%SystemRoot%\system32\msxml3.dll, (Signed) N/A>
[DHTML Edit Control Safe for Scripting for IE5]
  {2D360201-FFF5-11D1-8D03-00A0C959BC0A} <C:\Program Files\Common Files\Microsoft Shared\Triedit\dhtmled.ocx, (Signed) Microsoft Corporation>
[QQCycloneHelper Class]
  {33BBE42F-0E42-4F12-B075-8D21ACB10DCB} <E:\超级\QQIEHelper02.dll, (Signed) 腾讯公司>
[超级兔子上网精灵]
  {43869BB3-22FD-4F15-9B46-238106BA2F4E} <G:\Program Files\Super Rabbit\MagicSet\haokanbar.dll, Xiang Feng Technology>
[XML Document]
  {48123BC4-99D9-11D1-A6B3-00C04FD91555} <%SystemRoot%\system32\msxml3.dll, (Signed) N/A>
[QQRightClick Class]
  {4836C333-208E-4BCE-B30B-00B9545B0F6E} <E:\超级\QQIEHelper02.dll, (Signed) 腾讯公司>
[Thunder Agent Class]
  {485463B7-8FB2-4B3B-B29B-8B919B0EACCE} <E:\Thunder\ComDlls\ThunderAgent_Now.dll, (Signed) Thunder Networking Technologies,LTD>
[]
  {507F9113-CD77-4866-BA92-0E86DA3D0B97} <, >
[Shell Name Space]
  {55136805-B2DE-11D1-B9F2-00A0C98BC547} <C:\WINDOWS\system32\ieframe.dll, (Signed) Microsoft Corporation>
[]
  {59BC54A2-56B3-44A0-93E5-432D58746E26} <, >
[]
  {5D73EE86-05F1-49ED-B850-E423120EC338} <, >
[PowerPlayer Control]
  {5EC7C511-CD0F-42E6-830C-1BD9882F3458} <E:\PPStream\POWERP~1.DLL, N/A>
[]
  {6354ABE6-05F1-49ED-B850-E423120EC338} <, >
[WUWebControl Class]
  {6414512B-B978-451D-A0D8-FCFDF33E833C} <C:\WINDOWS\system32\wuweb.dll, (Signed) Microsoft Corporation>
[XMP Class]
  {6483F145-A768-4C41-AACC-52D4D7845851} <C:\Documents and Settings\All Users\Application Data\Thunder Network\KanKan\xplayer.dll_1_work, >
[Microsoft Shell UI Helper]
  {64AB4BB7-111E-11D1-8F79-00C04FC2FBE1} <C:\WINDOWS\system32\ieframe.dll, (Signed) Microsoft Corporation>
[]
  {669751ED-D558-49AE-B01A-3B374CC7910E} <C:\WINDOWS\system32\SSup.dll, (Signed) TENCENT>
[XDRM]
  {693571CB-54A3-4E90-9D52-EEAE1334E2D3} <C:\Documents and Settings\All Users\Application Data\Thunder Network\KanKan\xdrm.dll_1_work, >
[Windows Media Player]
  {6BF52A52-394A-11D3-B153-00C04F79FAA6} <C:\WINDOWS\system32\wmp.dll, (Signed) Microsoft Corporation>
[Active Desktop Mover]
  {72267F6A-A6F9-11D0-BC94-00C04FB67863} <%SystemRoot%\system32\SHELL32.dll, (Signed) N/A>
[]
  {7369D359-5B70-4A5B-B789-B25FE09B4AF3} <, >

用户系统信息:Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1)
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回复:我的电脑坏了 这是日志,看看,帮帮,谢谢(上)

日志没发全吧 最好按照下面操作
1请楼主先使用windows清理助手清理一下系统。(未签名的那些不要选择删除)
在这里下载:http://www.arswp.com/download.html
2然后使用System Repair Engineer扫描日志,将日志作为附件上传上来。
在这里下载:http://www.kztechs.com/sreng/download.html

具体步骤:
1、下载后解压缩,运行SREngPS.EXE;
2、如果无法打开尝试把SREngPS.EXE改名为123.com,并复制到c:\windows目录下运行;
3、依次点击 智能扫描 - 扫描 ,扫描结束后点击 保存报告 ;
4、选择保存路径,文件名保持默认,直接点击 保存 ;
5、打开保存的日志文件SREngLOG.log,完整复制全部内容,新建一个文本文档,将日志中的全部内容粘贴到“新建文本文档.txt”中;
6、将“新建文本文档.txt”作为附件上传,同时务必详细描述问题现象,如果有查杀不净的病毒务必提供病毒名和路径。
注意:扫描前请尽量关闭QQ、游戏、下载工具、媒体播放器等应用程序。
gototop
 
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