电脑经常用着用着就卡住不动了。有时过几分钟就好了，有时一个小时都这样，重启都无法解决，杀毒并未查出任何病毒。是硬件的问题吗？

重启都无法解决，

还不至于这么严重吧!



日志看不出任何可疑的项.

下载 System Repair Engineer，
http://www.kztechs.com/sreng/download.html
1 解压缩sreng2.zip
2 运行SREng.exe
3 智能扫描=》扫描=》保存报告
4 把日志中的报告完整拷贝贴上来，不要修改
日志一次发不完，请分次发上来(不要以附件形式上传)

注释:    [A]表示该文件存在自启动关联;
    [M]表示该文件在内存中;

+ 注册表自运行项目
  + 系统服务
    + HKLM\System\CurrentControlSet\Services
      RsCCenter
        [A ] 1. c:\program files\rising\rav\ccenter.exe


      RsRavMon
        [A ] 2. c:\program files\rising\rav\ravmond.exe


      WMPNetworkSvc
        [A ] 3. c:\program files\windows media player\wmpnetwk.exe


      WudfSvc
        [A ] 4. c:\windows\system32\wudfsvc.dll




  + 内核驱动
    + HKLM\System\CurrentControlSet\Services
      BaseTDI
        [A ] 5. c:\windows\system32\drivers\basetdi.sys


      Cap7134
        [A ] 6. c:\windows\system32\drivers\cap7134.sys


      cmuda
        [A ] 7. c:\windows\system32\drivers\cmuda.sys


      EagleNT
        [A ] 8. c:\windows\system32\drivers\eaglent.sys


      ExpScaner
        [A ] 9. c:\program files\rising\rav\expscan.sys


      FETNDISB
        [A ] 10. c:\windows\system32\drivers\fetnd5b.sys


      HookCont
        [A ] 11. c:\program files\rising\rav\hookcont.sys


      HookReg
        [A ] 12. c:\program files\rising\rav\hookreg.sys


      HookSys
        [A ] 13. c:\program files\rising\rav\hooksys.sys


      ialm
        [A ] 14. c:\windows\system32\drivers\ialmnt5.sys


      kmsinput
        [A ] 15. c:\windows\system32\drivers\kmsinput.sys


      MEMSCAN
        [A ] 16. c:\program files\rising\rav\memscan.sys


      npkcrypt
        [A ] 17. c:\documents and settings\administrator\my documents\qq\npkcrypt.sys


      NTSIM
        [A ] 18. c:\windows\system32\ntsim.sys


      PhTVTune
        [A ] 19. c:\windows\system32\drivers\phtvtune.sys


      prodrv06
        [A ] 20. c:\windows\system32\drivers\prodrv06.sys


      prohlp02
        [A ] 21. c:\windows\system32\drivers\prohlp02.sys


      prosync1
        [A ] 22. c:\windows\system32\drivers\prosync1.sys


      QKeyService
        [A ] 23. c:\windows\system32\keycrypt.sys


      RsAntiSpyware
        [A ] 24. c:\windows\system32\drivers\rsboot.sys


      RsNTGDI
        [A ] 25. c:\windows\system32\drivers\rsntgdi.sys


      RSPPSYS
        [A ] 26. c:\program files\rising\rav\rsppsys.sys


      Secdrv
        [A ] 27. c:\windows\system32\drivers\secdrv.sys


      SetupNT
        [A ] 28. c:\windows\system32\setupnt.sys


      sfhlp01
        [A ] 29. c:\windows\system32\drivers\sfhlp01.sys


      WudfPf
        [A ] 30. c:\windows\system32\drivers\wudfpf.sys


      WudfRd
        [A ] 31. c:\windows\system32\drivers\wudfrd.sys


      xltgmy11
        [A ] 32. c:\windows\system32\drivers\xltgmy11.sys


      ZSMC301b
        [A ] 33. c:\windows\system32\drivers\usbvm31b.sys


      ztjrmu57
        [A ] 34. c:\windows\system32\drivers\ztjrmu57.sys




  + 系统登陆自运行
    + HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify
      igfxcui
        [A ] 35. c:\windows\system32\igfxsrvc.dll


      WgaLogon
        [AM] 36. c:\windows\system32\wgalogon.dll




  + IE浏览器加载模块
    + HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar
      {DB9ECD4F-FB8F-4311-B3CE-90B976C2707C}
        [A ] 37. c:\windows\system32\kakatool.dll


      {43869BB3-22FD-4F15-9B46-238106BA2F4E}
        [A ] 38. c:\program files\super rabbit\magicset\haokanbar.dll



    + HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects
      {7369D35A-5B70-4A5B-B789-B25FE09B4AF3}
        [A ] 38. c:\program files\super rabbit\magicset\haokanbar.dll



    + HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions
      Exec
        [A ] 39. c:\program files\thunder network\thunder\thunder.exe


      Exec
        [A ] 40. c:\program files\herosoft\herov8\sthsdvd.exe


      Exec
        [A ] 41. c:\program files\messenger\msmsgs.exe




  + 资源管理器加载模块
    + HKLM\SOFTWARE\Classes\PROTOCOLS\Handler
      cetihpz
        [A ] 42. c:\program files\hp\hpcoretech\comp\hpuiprot.dll


      KuGoo3
        [A ] 43. c:\program files\kugoo3\inextend\kugoo3downxcontrol.ocx



    + HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved
      HyperTerminal Icon Ext
        [A ] 44. c:\windows\system32\hticons.dll


      WinRAR shell extension
        [AM] 45. c:\program files\winrar\rarext.dll


      PicaView
        [A ] 46. c:\program files\acdsee\picaview.dll


      RISING
        [AM] 47. c:\windows\system32\ravext.dll


      Portable Media Devices
        [A ] 48. c:\windows\system32\audiodev.dll


      Portable Devices
        [A ] 49. c:\windows\system32\wpdshext.dll


      Portable Devices Menu
        [A ] 49. c:\windows\system32\wpdshext.dll



    + HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad
      WPDShServiceObj
        [AM] 50. c:\windows\system32\wpdshserviceobj.dll




  + 用户登陆自运行项目
    + HKLM\Software\Microsoft\Windows\CurrentVersion\Run
      IgfxTray
        [A ] 51. c:\windows\system32\igfxtray.exe


      HotKeysCmds
        [A ] 52. c:\windows\system32\hkcmd.exe


      RavTask
        [A ] 53. c:\program files\rising\rav\ravtask.exe


      BigDogPath
        [AM] 54. c:\windows\vm_sti.exe


      DeviceDiscovery
        [AM] 55. c:\program files\hewlett-packard\digital imaging\bin\hpotdd01.exe


      HP Software Update
        [AM] 56. c:\program files\hewlett-packard\hp software update\hpwuschd.exe


      runeip
        [AM] 57. c:\program files\rising\kakatoolbar\runiep.exe



    + HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
      KKDelay
        [A ] 58. c:\program files\rising\kakatoolbar\runonce.exe




  + 开机执行
    + HKLM\SYSTEM\CurrentControlSet\Control\NetworkProvider\Order
      BootExecute
        [A ] 59. c:\windows\system32\bsmain.exe

        [A ] 60. c:\windows\system32\kknative.exe




  + 映像劫持
    + HKCR\.html
      htmlfile\Edit\Command
        [A ] 61. c:\program files\microsoft office\office\msohtmed.exe


      htmlfile\open\Command
        [A ] 62. c:\program files\tencent\tt\ttraveler.exe


      htmlfile\Print\Command
        [A ] 61. c:\program files\microsoft office\office\msohtmed.exe


      htmlfile\TencentTraveler\Command
        [A ] 62. c:\program files\tencent\tt\ttraveler.exe



    + HKCR\.htm
      htmlfile\Edit\Command
        [A ] 61. c:\program files\microsoft office\office\msohtmed.exe


      htmlfile\open\Command
        [A ] 62. c:\program files\tencent\tt\ttraveler.exe


      htmlfile\Print\Command
        [A ] 61. c:\program files\microsoft office\office\msohtmed.exe


      htmlfile\TencentTraveler\Command
        [A ] 62. c:\program files\tencent\tt\ttraveler.exe




  + 打印机监控
    + HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors
      hpzsnt09
        [AM] 63. c:\windows\system32\hpzsnt09.dll





+ 其他自启动项目
  + C:\Documents and Settings\Administrator\「开始」菜单\程序\启动
    QQ游戏启动加速程序.lnk
      [A ] 64. e:\qq\qqgame\accel.exe


    腾讯QQ.lnk
      [AM] 65. c:\documents and settings\administrator\my documents\qq\qq.exe



  + C:\Documents and Settings\All Users\「开始」菜单\程序\启动
    Adobe Gamma Loader.lnk
      [A ] 66. c:\program files\common files\adobe\calibration\adobe gamma loader.exe




+ 正在运行的进程
  + 000000e8(232) alg.exe

  + 0000022c(556) VM_STI.EXE
    00400000[0000D000]
      [AM] 54. c:\windows\vm_sti.exe


    10000000[0001B000]
      [ M] 67. c:\program files\rising\kakatoolbar\ieprot.dll



  + 00000234(564) smss.exe

  + 00000248(584) hpotdd01.exe
    00400000[0003A000]
      [AM] 55. c:\program files\hewlett-packard\digital imaging\bin\hpotdd01.exe


    10000000[00048000]
      [ M] 68. c:\program files\hewlett-packard\digital imaging\bin\hpodvd08.dll


    00CD0000[001D1000]
      [ M] 69. c:\windows\system32\unispim5.ime


    01190000[0001E000]
      [ M] 70. c:\program files\hewlett-packard\digital imaging\bin\hpqcxm08.dll


    011C0000[0001B000]
      [ M] 67. c:\program files\rising\kakatoolbar\ieprot.dll



  + 00000284(644) csrss.exe

  + 0000029c(668) winlogon.exe
    01300000[0003B000]
      [AM] 36. c:\windows\system32\wgalogon.dll


    10000000[001D1000]
      [ M] 69. c:\windows\system32\unispim5.ime


    72C80000[00008000]
      [ M] 71. c:\windows\system32\msacm32.drv



  + 000002c8(712) services.exe

  + 000002d4(724) lsass.exe

  + 0000033c(828) HPWuSchd.exe
    00400000[0000C000]
      [AM] 56. c:\program files\hewlett-packard\hp software update\hpwuschd.exe


    10000000[001D1000]
      [ M] 69. c:\windows\system32\unispim5.ime


    00D60000[0001B000]
      [ M] 67. c:\program files\rising\kakatoolbar\ieprot.dll



  + 0000036c(876) svchost.exe

  + 00000380(896) runiep.exe
    00400000[00012000]
      [AM] 57. c:\program files\rising\kakatoolbar\runiep.exe


    10000000[001D1000]
      [ M] 69. c:\windows\system32\unispim5.ime


    00F10000[0001B000]
      [ M] 67. c:\program files\rising\kakatoolbar\ieprot.dll

+ 000003ac(940) svchost.exe

  + 00000414(1044) svchost.exe

  + 00000440(1088) svchost.exe

  + 0000044c(1100) ctfmon.exe
    10000000[001D1000]
      [ M] 69. c:\windows\system32\unispim5.ime


    00D50000[0001B000]
      [ M] 67. c:\program files\rising\kakatoolbar\ieprot.dll



  + 000004b4(1204) svchost.exe

  + 0000054c(1356) WgaTray.exe
    01000000[00052000]
      [ M] 72. c:\windows\system32\wgatray.exe


    10000000[001D1000]
      [ M] 69. c:\windows\system32\unispim5.ime


    018F0000[0001B000]
      [ M] 67. c:\program files\rising\kakatoolbar\ieprot.dll



  + 00000558(1368) Explorer.EXE
    10000000[001D1000]
      [ M] 69. c:\windows\system32\unispim5.ime


    021C0000[00010000]
      [AM] 50. c:\windows\system32\wpdshserviceobj.dll


    023E0000[0002D000]
      [ M] 73. c:\windows\system32\portabledevicetypes.dll


    02450000[00058000]
      [ M] 74. c:\windows\system32\portabledeviceapi.dll


    02600000[0001B000]
      [ M] 67. c:\program files\rising\kakatoolbar\ieprot.dll


    72C80000[00008000]
      [ M] 71. c:\windows\system32\msacm32.drv


    035A0000[0002B000]
      [AM] 45. c:\program files\winrar\rarext.dll


    035D0000[0001B000]
      [AM] 47. c:\windows\system32\ravext.dll



  + 000005bc(1468) spoolsv.exe
    10000000[00030000]
      [AM] 63. c:\windows\system32\hpzsnt09.dll



  + 000006cc(1740) svchost.exe

  + 000008bc(2236) QQ.exe
    00400000[001B3000]
      [AM] 65. c:\documents and settings\administrator\my documents\qq\qq.exe


    10000000[00255000]
      [ M] 75. c:\documents and settings\administrator\my documents\qq\qqbaseclassindll.dll


    005C0000[0009D000]
      [ M] 76. c:\documents and settings\administrator\my documents\qq\qqhelperdll.dll


    60090000[00071000]
      [ M] 77. c:\documents and settings\administrator\my documents\qq\basicctrldll.dll


    60A80000[000F2000]
      [ M] 78. c:\documents and settings\administrator\my documents\qq\mfc42.dll


    00D90000[001D1000]
      [ M] 69. c:\windows\system32\unispim5.ime


    621E0000[00005000]
      [ M] 79. c:\documents and settings\administrator\my documents\qq\riched32.dll


    62170000[00068000]
      [ M] 80. c:\documents and settings\administrator\my documents\qq\riched20.dll


    612D0000[00039000]
      [ M] 81. c:\documents and settings\administrator\my documents\qq\qqapi.dll


    622E0000[00007000]
      [ M] 82. c:\documents and settings\administrator\my documents\qq\timproxy.dll


    018B0000[0001B000]
      [ M] 67. c:\program files\rising\kakatoolbar\ieprot.dll


    60880000[00038000]
      [ M] 83. c:\documents and settings\administrator\my documents\qq\loginctrl.dll


    608C0000[0007D000]
      [ M] 84. c:\documents and settings\administrator\my documents\qq\loginctrlres.dll


    026C0000[0049B000]
      [ M] 85. c:\documents and settings\administrator\my documents\qq\qqres.dll


    01E70000[00032000]
      [ M] 86. c:\documents and settings\administrator\my documents\qq\mailsummary.dll


    617C0000[00092000]
      [ M] 87. c:\documents and settings\administrator\my documents\qq\qqmainframe.dll


    603B0000[001A3000]
      [ M] 88. c:\documents and settings\administrator\my documents\qq\gdiplus.dll


    03470000[00121000]
      [ M] 89. c:\documents and settings\administrator\my documents\qq\cqqapplication.dll


    60370000[0003E000]
      [ M] 90. c:\documents and settings\administrator\my documents\qq\flashavatardll.dll


    60BF0000[0005E000]
      [ M] 91. c:\documents and settings\administrator\my documents\qq\newskin.dll


    606A0000[000B7000]
      [ M] 92. c:\documents and settings\administrator\my documents\qq\hostingmgr.dll


    036D0000[00034000]
      [ M] 93. c:\documents and settings\administrator\my documents\qq\cameradll.dll


    61770000[00016000]
      [ M] 94. c:\documents and settings\administrator\my documents\qq\qqknowledgesearch.dll


    039C0000[001EF000]
      [ M] 95. c:\documents and settings\administrator\my documents\qq\qqallinone.dll


    03BB0000[0002B000]
      [ M] 96. c:\documents and settings\administrator\my documents\qq\sccore.dll


    61FD0000[00022000]
      [ M] 97. c:\documents and settings\administrator\my documents\qq\qqspace.dll


    62380000[00071000]
      [ M] 98. c:\documents and settings\administrator\my documents\qq\vbscript.dll


    61650000[00071000]
      [ M] 99. c:\documents and settings\administrator\my documents\qq\qqgroupmng.dll


    72C80000[00008000]
      [ M] 71. c:\windows\system32\msacm32.drv


    03360000[0003B000]
      [ M] 100. c:\documents and settings\administrator\my documents\qq\qqavatar.dll


    033F0000[0003D000]
      [ M] 101. c:\documents and settings\administrator\my documents\qq\qqsysmsgmng.dll


    62310000[00017000]
      [ M] 102. c:\documents and settings\administrator\my documents\qq\userdefinedhead.dll


    619A0000[000D1000]
      [ M] 103. c:\documents and settings\administrator\my documents\qq\qqplugin.dll


    615B0000[0000C000]
      [ M] 104. c:\documents and settings\administrator\my documents\qq\qqconfigplugin.dll


    62100000[00016000]
      [ M] 105. c:\documents and settings\administrator\my documents\qq\qringmng.dll


    615C0000[00032000]
      [ M] 106. c:\documents and settings\administrator\my documents\qq\qqcustomface.dll


    61960000[00028000]
      [ M] 107. c:\documents and settings\administrator\my documents\qq\qqpet.dll


    60940000[000A8000]
      [ M] 108. c:\documents and settings\administrator\my documents\qq\longconnection.dll


    60670000[00024000]
      [ M] 109. c:\documents and settings\administrator\my documents\qq\groupconnection.dll


    60CF0000[00026000]
      [ M] 110. c:\documents and settings\administrator\my documents\qq\phoneapi.dll


    60320000[0000D000]
      [ M] 111. c:\documents and settings\administrator\my documents\qq\dialerallinone.dll


    60110000[0001F000]
      [ M] 112. c:\documents and settings\administrator\my documents\qq\bqqapplication.dll


    72C60000[00007000]
      [ M] 113. c:\windows\system32\msadp32.acm


    60170000[0004F000]
      [ M] 114. c:\documents and settings\administrator\my documents\qq\commercesmng.dll


    60C70000[0000F000]
      [ M] 115. c:\documents and settings\administrator\my documents\qq\personaldesktop.dll


    056E0000[00286000]
      [ M] 116. c:\documents and settings\administrator\my documents\qq\qqaddr.dll


    61F20000[0002C000]
      [ M] 117. c:\documents and settings\administrator\my documents\qq\qqscenemng.dll


    014B0000[0002A000]
      [ M] 118. c:\documents and settings\administrator\my documents\qq\qqphonehelper.dll


    60760000[0001A000]
      [ M] 119. c:\documents and settings\administrator\my documents\qq\imageole.dll


    61790000[00015000]
      [ M] 120. c:\documents and settings\administrator\my documents\qq\qqliveqmng.dll


    03670000[00019000]
      [ M] 121. c:\program files\rising\rav\ravscrch.dll


    03FE0000[00066000]
      [ M] 122. c:\documents and settings\administrator\my documents\qq\qqsettingctrl.dll


    01A20000[0000B000]
      [ M] 123. e:\qq\qqgame\gamepublic.dll


    01A30000[0002A000]
      [ M] 124. e:\qq\qqgame\common\utility.dll


    01A60000[00009000]
      [ M] 125. e:\qq\qqgame\factory.dll


    01A70000[0001C000]
      [ M] 126. e:\qq\qqgame\logic\uistyle.dll


    01A90000[00009000]
      [ M] 127. e:\qq\qqgame\prothand\qqprot.dll


    01AA0000[0000D000]
      [ M] 128. e:\qq\qqgame\socket\netmod.dll


    05A70000[00058000]
      [ M] 129. c:\documents and settings\administrator\my documents\qq\qqmsgfriendmng.dll


    620A0000[0005B000]
      [ M] 130. c:\documents and settings\administrator\my documents\qq\qqzip.dll


    61610000[0002A000]
      [ M] 131. c:\documents and settings\administrator\my documents\qq\qqfiletransfer.dll


    617B0000[0000E000]
      [ M] 132. c:\documents and settings\administrator\my documents\qq\qqmagicface.dll


    62040000[0002F000]
      [ M] 133. c:\documents and settings\administrator\my documents\qq\qqtproxy.dll


    627E0000[00012000]
      [ M] 134. c:\documents and settings\administrator\my documents\qq\zlib1.dll


    30000000[002EE000]
      [ M] 135. c:\windows\system32\macromed\flash\flash9b.ocx


    626C0000[0007C000]
      [ M] 136. c:\documents and settings\administrator\my documents\qq\vqqallinone.dll


    60790000[000DD000]
      [ M] 137. c:\documents and settings\administrator\my documents\qq\inplus.dll


    622B0000[00012000]
      [ M] 138. c:\documents and settings\administrator\my documents\qq\tencent-proto1.dll


    62280000[00024000]
      [ M] 139. c:\documents and settings\administrator\my documents\qq\tencent-comlib.dll


    622D0000[0000D000]
      [ M] 140. c:\documents and settings\administrator\my documents\qq\tencent-proto2.dll


    62770000[00029000]
      [ M] 141. c:\documents and settings\administrator\my documents\qq\vqqset.dll



  + 00000980(2432) TIMPlatform.exe
    00400000[00013000]
      [ M] 142. c:\documents and settings\administrator\my documents\qq\timplatform.exe


    10000000[0001B000]
      [ M] 67. c:\program files\rising\kakatoolbar\ieprot.dll


    622E0000[00007000]
      [ M] 82. c:\documents and settings\administrator\my documents\qq\timproxy.dll



  + 00000c4c(3148) Ras.exe
    00400000[0013F000]
      [ M] 143. c:\program files\rising\kakatoolbar\ras.exe


    10000000[000A3000]
      [ M] 144. c:\program files\rising\kakatoolbar\rasgui.dll


    01320000[001D1000]
      [ M] 69. c:\windows\system32\unispim5.ime


    01E60000[0001B000]
      [ M] 67. c:\program files\rising\kakatoolbar\ieprot.dll


    72C80000[00008000]
      [ M] 71. c:\windows\system32\msacm32.drv


    01CA0000[0002F000]
      [ M] 145. c:\program files\rising\kakatoolbar\engine.dll


    02050000[00012000]
      [ M] 146. c:\program files\rising\kakatoolbar\zip.dll


    030D0000[00019000]
      [ M] 121. c:\program files\rising\rav\ravscrch.dll



  + 00000c7c(3196) RavStub.exe
    00400000[00018000]
      [ M] 147. c:\program files\rising\rav\ravstub.exe


    10000000[0001B000]
      [ M] 148. c:\program files\rising\rav\rscommx.dll


    23700000[0001A000]
      [ M] 149. c:\program files\rising\rav\rscommon.dll

c:\windows\system32\drivers\xltgmy11.sys
c:\windows\system32\ntsim.sys
c:\windows\system32\drivers\ztjrmu57.sys


以上文件压缩发送到http://up.rising.com.cn/webmail/uploadnew.htm
等待可疑文件回复，使用卡卡助手清理系统，并升级瑞星到最新版本，安全模式全盘杀毒