SRE分析报告，求教解决办法！

用户系统信息：Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)

这些不认识，自己看文件判断去
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服务
[ArcGIS License Manager / ArcGIS License Manager][Running/Auto Start]
  <D:\Program Files\ESRI\License\arcgis9x\lmgrd.exe><N/A>

[FunctionLibraryService / FunctionLibraryService][Running/Auto Start]
  <"D:\LandDcNew\program\FL\FLSService.exe"><zondy>

[Sentinel Protection Server / SentinelProtectionServer][Running/Auto Start]
  <"D:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe"><SafeNet, Inc>

[MAPGIS Licence Service / zdLccSvc][Running/Auto Start]
  <D:\WINDOWS\system32\zdLccSvc.exe><>

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驱动程序
[hardlock / hardlock][Running/Auto Start]
  <System32\DRIVERS\hardlock.sys><N/A>

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浏览器加载项
[Info cache]
  {385AB8C6-FB22-4D17-8834-064E2BA0A6F0} <D:\Documents and Settings\All Users\Application Data\Microsoft\PCTools\pctools.dll, N/A>

[Info cache]
  {385AB8C6-FB22-4D17-8834-064E2BA0A6F0} <D:\Documents and Settings\All Users\Application Data\Microsoft\PCTools\pctools.dll, N/A>