瑞星卡卡安全论坛技术交流区反病毒/反流氓软件论坛 【求助】能上QQ上不了网,烦请看看日志先

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【求助】能上QQ上不了网,烦请看看日志先

【求助】能上QQ上不了网,烦请看看日志先

近日我的电脑上不了网,IE、TT包括软件的更新升级都不行,只有QQ可以登陆。
但在带网络连接的安全模式下则又可以。


各位高手:
非常感谢您留心我这份系统诊断报告,小菜鸟十万火急等待您的帮助!
该诊断报告由360安全卫士提供 http://www.360safe.com
诊断时间: 2007-09-15  02:03:48
诊断平台: Microsoft Windows 2000  Service Pack 4
IE版本: Internet Explorer V6.0.2800.1106 Build:62800.1106
计算机物理内存:511.48MB - 当前可用内存:360.52MB

100 - 未知 - Process: runiep.exe [Rising AntiSpyware Monitor] - D:\Program Files\Rising\KakaToolBar\runiep.exe
O3 - 未知 - Toolbar: (第三方IE工具栏) - [无效的CLSID:{2318C2B1-4965-11d4-9B18-009027A5CD4F}?] - {2318C2B1-4965-11d4-9B18-009027A5CD4F}? -
O8 - 未知 - Extra context menu item: 上传到QQ网络硬盘 - D:\Tencent\QQ\AddToNetDisk.htm
O8 - 未知 - Extra context menu item: 添加到QQ自定义面板 - D:\Tencent\QQ\AddPanel.htm
O8 - 未知 - Extra context menu item: 添加到QQ表情 - D:\Tencent\QQ\AddEmotion.htm
O8 - 未知 - Extra context menu item: 用QQ彩信发送该图片 - D:\Tencent\QQ\SendMMS.htm
O9 - 未知 - Extra button: 腾讯QQ(HKLM) - D:\Tencent\QQ\QQ.EXE
O9 - 未知 - Extra button: QQ炫彩工具条设置(HKLM) -
O23 - 未知 - Service: AVP [保护计算机远离病毒、间谍软件、黑客攻击、计算机犯罪和垃圾邮件。] - "D:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe" -r - (running)
O30 - 未知 - HKCU\..\Desktop: [Scrnsave.exe] [Marquee Screen Saver] C:\WINNT\system32\ssmarque.scr

=======================================

100 - 安全 - Process: SMSS.EXE [该进程为会话管理子系统用以初始化系统变量,ms-dos驱动名称类似lpt1以及com,调用win32壳子系统和运行在windows登陆过程。] - C:\WINNT\System32\smss.exe
100 - 安全 - Process: CSRSS.EXE [客户端服务子系统,用以控制windows图形相关子系统。] - C:\WINNT\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesr
100 - 安全 - Process: WINLOGON.EXE [windows nt用户登陆程序。] - C:\WINNT\system32\winlogon.exe
100 - 安全 - Process: SERVICES.EXE [用于管理windows服务系统进程。] - C:\WINNT\system32\services.exe
100 - 安全 - Process: LSASS.EXE [本地安全权限服务控制windows安全机制。] - C:\WINNT\system32\lsass.exe
100 - 安全 - Process: svchost.exe [service host process是一个标准的动态连接库主机处理服务。] - C:\WINNT\system32\svchost -k rpcss
100 - 安全 - Process: spoolsv.exe [windows打印任务控制程序,用以打印机就绪。] - C:\WINNT\system32\spoolsv.exe
100 - 安全 - Process: avp.exe [卡巴斯基杀毒软件相关程序。] -
100 - 安全 - Process: svchost.exe [service host process是一个标准的动态连接库主机处理服务。] - C:\WINNT\System32\svchost.exe -k netsvcs
100 - 安全 - Process: nvsvc32.exe [nvidia driver helper service在nvida显卡驱动中被安装。] - C:\WINNT\System32\nvsvc32.exe
100 - 安全 - Process: regsvc.exe [远程注册表服务用于访问在远程计算机的注册表。] - C:\WINNT\system32\regsvc.exe
100 - 安全 - Process: mstask.exe [windows计划任务用于设定继承在什么时间或者什么日期备份或者运行。] - C:\WINNT\system32\MSTask.exe
100 - 安全 - Process: stisvc.exe [still image service用于控制扫描仪和数码相机连接在windows。] - C:\WINNT\system32\stisvc.exe
100 - 安全 - Process: WinMgmt.exe [windows management service透过windows management instrumentation data (wmi)技术处理来自应用客户端的请求。] - C:\WINNT\System32\WBEM\WinMgmt.exe
100 - 安全 - Process: svchost.exe [service host process是一个标准的动态连接库主机处理服务。] - C:\WINNT\System32\svchost.exe -k BITSgroup
100 - 安全 - Process: explorer.exe [windows program manager或者windows explorer用于控制windows图形shell,包括开始菜单、任务栏,桌面和文件管理。] - C:\WINNT\Explorer.EXE
100 - 安全 - Process: 360tray.exe [360安全卫士实时保护模块] - D:\Program Files\360safe\safemon\360Tray.exe
100 - 安全 - Process: avp.exe [卡巴斯基杀毒软件相关程序。] -
100 - 安全 - Process: internat.exe [输入控制图标用于更改类似国家设置、键盘类型和日期格式。] - C:\WINNT\system32\internat.exe
100 - 安全 - Process: 360Safe.exe [360安全卫士] - D:\Program Files\360safe\360Safe.exe
R1 - 安全 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page=about:blank
R1 - 安全 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page=about:blank
O3 - 安全 - Toolbar: (卡卡上网安全助手) - [卡卡安全助手工具条软件相关程序。] - {DB9ECD4F-FB8F-4311-B3CE-90B976C2707C} - C:\WINNT\system32\KakaTool.dll
O4 - 安全 - HKLM\..\Run: [360Safetray] [360safe实时保护功能模块。] D:\Program Files\360safe\safemon\360Tray.exe /start
O4 - 安全 - HKLM\..\Run: [Synchronization Manager] [资料同步管理器] mobsync.exe /logon
O4 - 安全 - HKLM\..\Run: [kis] [卡巴斯基反病毒软件相关程序。] "D:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe"
O4 - 安全 - HKLM\..\Run: [runeip] [卡卡上网安全助手相关程序。] "d:\Program Files\Rising\KakaToolBar\runiep.exe" /startup
O4 - 安全 - HKCU\..\Run: [Internat.exe] [输入法在任务栏里的图标] internat.exe
O8 - 安全 - Extra context menu item: &使用迅雷下载 - C:\Program Files\Sandai Technologies Inc\Thunder\Program\GetUrl.htm
O8 - 安全 - Extra context menu item: &使用迅雷下载全部链接 - C:\Program Files\Sandai Technologies Inc\Thunder\Program\GetAllUrl.htm
O9 - 安全 - Extra button: 电台(HKLM) - C:\WINNT\web\related.htm
O16 - 安全 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN照片上传插件) - http://by105fd.bay105.hotmail.msn.com/resources/MsnPUpld.cab
O16 - 安全 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (Windows升级工具V5) -
O16 - 安全 - DPF: {73E4740C-08EB-4133-896B-8D0A7C9EE3CD} (中国工商银行个人银行) - https://mybank.icbc.com.cn/icbc/perbank/AXSafeControls.cab
O16 - 安全 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (趋势Office扫描) -
O16 - 安全 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MSN Messenger Setup Downloader) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
O16 - 安全 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Flash播放器) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O18 - 安全 - Protocol: OFFICE 相关 - {807553E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL
O23 - 安全 - Service: Fax [微软Microsoft传真服务相关程序,该服务允许用户创建和发送传真到微软Office组件中。] - C:\WINNT\system32\faxsvc.exe - (not running)
O23 - 安全 - Service: NBService [刻录软件包Nero内置的备份工具nero backitup相关服务。] - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe - (not running)
O23 - 安全 - Service: NVSvc [是NVIDIA显示卡相关程序。] - C:\WINNT\System32\nvsvc32.exe - (running)

[用户系统信息]Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0)
最后编辑2007-09-15 15:02:47
分享到:
gototop
 

=======================================

O31 - 未知 - Folder Menu: {7D4D6379-F301-4311-BEBA-E26EB0561882} - C:\Program Files\Common Files\Ahead\Lib\NeroDigitalExt.dll - Nero AG - Nero Digital Shell Extension - 2.0.0.8 - 1802240 - 2891b62b2a8181d827add753dccdce7f
O31 - 未知 - Folder Menu: {F9DB5320-233E-11D1-9F84-707F02C10627} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll - Adobe Systems, Inc. - PDF Shell Extension - 7.0.0.0 - 110592 - 4b0991cd076b617a2231b19a6663c1c9
O31 - 未知 - SEApproved: {42071714-76d4-11d1-8b24-00a0c9068ff3} - deskpan.dll -  -  -  - 0 -
O31 - 未知 - SEApproved: 无效的CLSID:Shell extensions for file compression -  -  -  -  - 0 -
O31 - 未知 - SEApproved: 无效的CLSID:加密上下文菜单 -  -  -  -  - 0 -
O31 - 未知 - SEApproved: {1CDB2949-8F65-4355-8456-263E7C208A5D} - C:\WINNT\System32\nvshell.dll - NVIDIA Corporation - NVIDIA Desktop Explorer, Version 31.40  - 6.13.10.3140 - 340039 - 0aec1c12eef42422ff7e329e1b074c67
O31 - 未知 - SEApproved: {1E9B04FB-F9E5-4718-997B-B8DA88302A47} - C:\WINNT\System32\nvshell.dll - NVIDIA Corporation - NVIDIA Desktop Explorer, Version 31.40  - 6.13.10.3140 - 340039 - 0aec1c12eef42422ff7e329e1b074c67
O31 - 未知 - SEApproved: {B41DB860-8EE4-11D2-9906-E49FADC173CA} - C:\Program Files\WinRAR\rarext.dll -  -  -  - 121344 - db85440d8d5cfede55eab0f44edfb16f
O31 - 未知 - SEApproved: {F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4} - C:\Program Files\Real\RealOne Player\rpshell.dll - RealNetworks, Inc. - RealPlayer Shell Extensions - 1.0.1.2021 - 49198 - 18a19d75c6d5e3a3b899f5f6564fa817
O31 - 未知 - SEApproved: 无效的CLSID:Windows木马清道夫 -  -  -  -  - 0 -
O31 - 未知 - SEApproved: {B327765E-D724-4347-8B16-78AE18552FC3} - C:\Program Files\Common Files\Ahead\Lib\NeroDigitalExt.dll - Nero AG - Nero Digital Shell Extension - 2.0.0.8 - 1802240 - 2891b62b2a8181d827add753dccdce7f
O31 - 未知 - SEApproved: {7F1CF152-04F8-453A-B34C-E609530A9DC8} - C:\Program Files\Common Files\Ahead\Lib\NeroDigitalExt.dll - Nero AG - Nero Digital Shell Extension - 2.0.0.8 - 1802240 - 2891b62b2a8181d827add753dccdce7f
O31 - 未知 - SEApproved: {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - D:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\scieplugin.dll - Kaspersky Lab - Script Monitor Internet Explorer plugin - 6.0.0.299 - 184430 - 3f6db09f466b9e4f252549e62a21d6a5
O31 - 未知 - Directory Menu: {B41DB860-8EE4-11D2-9906-E49FADC173CA} - C:\Program Files\WinRAR\rarext.dll -  -  -  - 121344 - db85440d8d5cfede55eab0f44edfb16f
O31 - 未知 - LSA: Security Packages - sv1_0.dll -  -  -  - 0 -
O31 - 未知 - LSA: Security Packages - channel.dll -  -  -  - 0 -

=======================================

O40 - winlogon.exe - Kaspersky Lab - D:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\adialhk.dll - kldialhk - 4ec37e6ed0e5c62c571b8b6d2bae9cbf
O40 - services.exe - Kaspersky Lab - D:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\adialhk.dll - kldialhk - 4ec37e6ed0e5c62c571b8b6d2bae9cbf
O40 - lsass.exe - Kaspersky Lab - D:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\adialhk.dll - kldialhk - 4ec37e6ed0e5c62c571b8b6d2bae9cbf
O40 - svchost.exe - Kaspersky Lab - D:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\adialhk.dll - kldialhk - 4ec37e6ed0e5c62c571b8b6d2bae9cbf
O40 - svchost.exe - Kaspersky Lab - D:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\adialhk.dll - kldialhk - 4ec37e6ed0e5c62c571b8b6d2bae9cbf
O40 - svchost.exe - Kaspersky Lab - D:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\adialhk.dll - kldialhk - 4ec37e6ed0e5c62c571b8b6d2bae9cbf
O40 - Explorer.EXE - Kaspersky Lab - D:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\adialhk.dll - kldialhk - 4ec37e6ed0e5c62c571b8b6d2bae9cbf
O40 - Explorer.EXE - Beijing Rising Technology Co., Ltd. - D:\Program Files\Rising\KakaToolBar\ieprot.dll - IE Protector - c03fc56e7d933a2478f65ddb371353bb
O40 - Explorer.EXE - Beijing Rising Technology Co., Ltd. - C:\WINNT\system32\shlhook.dll - shlhook Module - 47c020cafb8486eb33061f7ccdf206b6
O40 - Explorer.EXE - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NeroDigitalExt.dll - Nero Digital Shell Extension - 2891b62b2a8181d827add753dccdce7f
O40 - Explorer.EXE - Microsoft Corporation - C:\Program Files\Common Files\Ahead\Lib\MFC71.DLL - MFCDLL Shared Library - Retail Version - f35a584e947a5b401feb0fe01db4a0d7
O40 - Explorer.EXE - Microsoft Corporation - C:\Program Files\Common Files\Ahead\Lib\MSVCR71.dll - Microsoft? C Runtime Library - 86f1895ae8c5e8b17d99ece768a70732
O40 - Explorer.EXE - Microsoft Corporation - C:\Program Files\Common Files\Ahead\Lib\MSVCP71.dll - Microsoft? C++ Runtime Library - 561fa2abb31dfa8fab762145f81667c2
O40 - Explorer.EXE - Adobe Systems, Inc. - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll - PDF Shell Extension - 4b0991cd076b617a2231b19a6663c1c9

=======================================

O41 - hardlock - Hardlock Device Driver for Windows NT - C:\WINNT\system32\drivers\hardlock.sys - (running) - Hardlock Device Driver for Windows NT - Aladdin Knowledge Systems - f3e34776d8b8ab665d051a8674fdf4cc
O41 - Haspnt - HASP Kernel Device Driver for Windows NT - C:\WINNT\system32\drivers\Haspnt.sys - (running) - HASP Kernel Device Driver for Windows NT - Aladdin Knowledge Systems - 2dd25f060dc9f79b5cdf33d90ed93669
O41 - kl1 - Kaspersky Unified Driver - C:\WINNT\system32\drivers\kl1.sys - (running) - Kaspersky Unified Driver - Kaspersky Lab - 5445b03cd42dedf5f85b9daf712fdd09
O41 - klif - spuper-ptor - C:\WINNT\system32\drivers\klif.sys - (running) - spuper-ptor - Kaspersky Lab - 2985985b39e13643f941b6396fb915dd
O41 - npkcrypt - nProtect KeyCrypt Driver - D:\Tencent\QQ\npkcrypt.sys - (running) - nProtect KeyCrypt Driver - INCA Internet Co., Ltd. - e2ccef92d4acf3de8deb8b3cb08811e2
O41 - RMSPPPOE - PPP over Ethernet Protocol NDIS Intermediate Driver - C:\WINNT\system32\drivers\RMSPPPOE.SYS - (running) - PPP over Ethernet Protocol NDIS Intermediate Driver - Robert Schlabbach - ca5a8573bed20867624b50bb97293af5
O41 - RsAntiSpyware - Anti-RootKit Driver - C:\WINNT\system32\drivers\RsBoot.sys - (running) - Anti-RootKit Driver - Beijing Rising Technology Co., Ltd. - f9edc97f228c046832a24b5a76017912
O41 - SONYPVM1 - Sony Memory Stick Disk Driver - C:\WINNT\system32\drivers\SonyPVM1.sys - (running) - Sony Memory Stick Disk Driver - Sony Corporation - 795f7f5896a1196b9471099b900d314e
O41 - c5307296 - c5307296 - C:\WINNT\System32\drivers\c5307296.sys - (not running) -  -  -
O41 - kaofoep - kaofoep - C:\WINNT\System32\drivers\kaofoep.sys - (not running) -  -  -
O41 - kjjhkas - kjjhkas - C:\WINNT\System32\drivers\kjjhkas.sys - (not running) -  -  -
O41 - SONYPVU1 - Sony USB Lower Filter driver - C:\WINNT\system32\drivers\SONYPVU1.SYS - (not running) - Sony USB Lower Filter driver - Sony Corporation - bdd4c4a0be16413a87dd7de6ccaf6f44
O41 - TSP - spuper-ptor - C:\WINNT\system32\drivers\klif.sys - (not running) - spuper-ptor - Kaspersky Lab - 2985985b39e13643f941b6396fb915dd
O41 - ZSMC301b - Video streaming and Capture Device Driver - C:\WINNT\system32\drivers\usbVM31b.sys - (not running) - Video streaming and Capture Device Driver - VM - 617c6711ea9049f39043cab2886418bf

=======================================
360Safe.exe=3.6.1.1001
AntiAdwa.dll=3.6.1.1001
AntiEng.dll=3.6.1.1001
AntiActi.dll=2.0.0.3000
CleanHis.dll=3.0.2.1000
safelive.exe=1.0.0.2007
live.dll=1.0.1.1020
gototop
 

=======================================
操作历史报告:
----------清理恶评及系统插件历史----------

2007-04-30 22:33
查杀恶意软件 - 实用网址导航(酷站导航) - 危险 - C:\Documents and Settings\TL1\Favorites\多特软件站-最安全放心的软件站.url

2007-09-11 11:23
清理恶评软件 - 超级旋风下载组件 -
2007-09-11 14:33
清理恶评软件 - Google工具栏 -

2007-04-09 15:29
插件管理 - aatievv.exe -
2007-09-11 11:19
清理好评插件 - EPSON Web-To-Page - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
清理好评插件 - Adobe Reader附带的BHO插件 - C:\PROGRA~1\Adobe\ACROBA~1.0\ActiveX\ACROIE~1.DLL
清理好评插件 - 超级旋风下载组件 - D:\Tencent\QQDOWN~1\QQIEHE~1.DLL
清理好评插件 - 超级兔子上网精灵 -
2007-09-11 11:28
清理好评插件 - 卡卡上网安全助手 - C:\Program Files\Rising\KakaToolBar
2007-09-11 11:28
清理好评插件 - Google工具栏 -

----------全面诊断修复历史----------

2007-03-21 00:29
R1 - 未知 - 启用备用搜索引擎 - HKCU\Software\Microsoft\Internet Explorer\Main
2007-09-11 11:42
O30 - 未知 - Scrnsave.exe - C:\WINNT\system32\ssmarque.scr
2007-09-11 11:44
O30 - 未知 - Scrnsave.exe - C:\WINNT\system32\ssmarque.scr
2007-09-11 11:45
O3 - 安全 - 电台(&R) - C:\WINNT\system32\msdxm.ocx
2007-09-11 11:45
O16 - 安全 - 下载的ActiveX插件 - C:\WINNT\System32\wuweb.dll
O16 - 未知 - 下载的ActiveX插件 - C:\WINNT\system32\muweb.dll
O16 - 安全 - 下载的ActiveX插件 - C:\WINNT\DOWNLO~1\xscan53.ocx
O16 - 未知 - 下载的ActiveX插件 - C:\WINNT\system32\macromed\download\Download.dll
O16 - 未知 - 下载的ActiveX插件 - C:\WINNT\Downloaded Program Files\safeInput4jh.dll
O16 - 未知 - 下载的ActiveX插件 - C:\WINNT\DOWNLO~1\PHOTO_~1.OCX
O16 - 未知 - 下载的ActiveX插件 - C:\WINNT\system32\PHOTOU~1.OCX
2007-09-11 11:46
O30 - 未知 - Scrnsave.exe - C:\WINNT\system32\ssmarque.scr

----------修复IE浏览器操作历史----------

2007-09-11 11:10
R0 - 危险 - IE默认搜索页 - HKLM\Software\Microsoft\Internet Explorer\Main

=======================================
gototop
 

O41 - c5307296 - c5307296 - C:\WINNT\System32\drivers\c5307296.sys - (not running) - - -
O41 - kaofoep - kaofoep - C:\WINNT\System32\drivers\kaofoep.sys - (not running) - - -
O41 - kjjhkas - kjjhkas - C:\WINNT\System32\drivers\kjjhkas.sys - (not running) - -

是不是这些啊?
gototop
 

可能是被毙端口吧。
gototop
 

下载 System Repair Engineer系统扫描工具软件,下载地址如下:
http://www.kztechs.com/sreng/download.html
打开sreng--系统修复--windows shell/IE--全选--修复
如果还上不了网,点击winsock供应者--重置所有内容为默认值.试试看吧,还是不行的话发个扫描报告上来吧.

1、依次按“智能扫描”、“扫描”、“保存报告”,将日志保存到硬盘上;
2、把日志扩展名改为.txt.然后以附件形式传上来,请不要更改日志内容.
友情提示:
扫描日志前请先关闭所有打开的软件(如QQ、迅雷等程序和IE窗口,注意,是关闭而不是最小化窗口)
gototop
 
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