【求助】瑞星升级时出错
在瑞星升级时,右下角提示安全升级,先退出,然后机器就蓝屏了,还有一堆英文。请帮忙看看这是怎么回事?这个事不止一次两次了。
A problem has been detected and windows has been shut down to prevent damage to your computer.
The proble seems to be caused by the following
file:HookReg.sys
DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS
If this is the first time you've seen this stop error screen,restart your computer.If this screen appears again,follow these steps:
Check to make sure any new hardware or software is properly installation ask your hardware or software manufacturer for any windows updates you might need.
If problems continue,disable or remove any newly installed hardware or software.
Disable BIOS memory options such as caching or shadowing.If you need to use safe mode to remove or disable components,restart you computer options,and then select safe mode.
Technical information:
STOP:0*000000CE(0*F6051867,0*00000000,0*F6051867,0*00000000)
HookReg.sys