最近不知道怎么中了一个PCTLOOLS.DLL的恶意插件，用卡卡和手动删了无数次，还是删除不了，小弟在此跪求解决方法，希望各位高手大哥大姐帮帮忙，小弟不盛感激！！（有图）

下载 System Repair Engineer，
http://www.kztechs.com/sreng/download.html
1 解压缩sreng2.zip
2 运行SREng.exe
3 智能扫描=》扫描=》保存报告
4 把日志中的报告完整拷贝贴上来，不要修改

[CODE]

2007-04-20,11:02:02

System Repair Engineer 2.4.12.806
Smallfrogs (http://www.KZTechs.com)

Windows XP Professional Service Pack 2 (Build 2600) - 管理权限用户 - 完整功能

以下内容被选中：
    所有的启动项目（包括注册表、启动文件夹、服务等）
    浏览器加载项
    正在运行的进程（包括进程模块信息）
    文件关联
    Winsock 提供者
    Autorun.inf
    HOSTS 文件


启动项目
注册表
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    <ctfmon.exe><C:\WINDOWS\system32\ctfmon.exe>  [(Verified)Microsoft Windows Publisher]
    <jiajiasr><C:\Program Files\jj4\jiajiasr.exe>  [加加工作组]
[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows]
    <load><>  [N/A]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
    <IMJPMIG8.1><"C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32>  [(Verified)Microsoft Windows Publisher]
    <PHIME2002ASync><C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC>  [(Verified)Microsoft Windows Publisher]
    <PHIME2002A><C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName>  [(Verified)Microsoft Windows Publisher]
    <RavTask><"C:\Program Files\Rising\Rav\RavTask.exe" -system>  [Beijing Rising Technology Co., Ltd.]
    <RfwMain><"C:\Program Files\Rising\Rfw\rfwmain.exe" -Startup>  [Beijing Rising Technology Co., Ltd.]
    <IMSCMig><C:\PROGRA~1\COMMON~1\MICROS~1\IME\IMSC40A\IMSCMIG.EXE /Preload>  [(Verified)Microsoft Corporation]
    <runeip><C:\Program Files\Rising\AntiSpyware\runiep.exe>  [Beijing Rising Technology Co., Ltd.]
    <TkBellExe><"C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot>  [RealNetworks, Inc.]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
    <KKDelay><C:\Program Files\Rising\AntiSpyware\RunOnce.exe>  [Beijing Rising Technology Co., Ltd.]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    <shell><Explorer.exe>  [(Verified)Microsoft Windows Publisher]
    <Userinit><C:\WINDOWS\system32\userinit.exe,>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows]
    <AppInit_DLLs><>  [N/A]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    <UIHost><logonui.exe>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
    <{32CD708B-60A7-4C00-9377-D73EAA495F0F}><C:\WINDOWS\system32\RavExt.dll>  [Beijing Rising Technology Co., Ltd.]

==================================
启动文件夹
N/A

==================================
服务
[Ati HotKey Poller / Ati HotKey Poller][Running/Auto Start]
  <C:\WINDOWS\system32\Ati2evxx.exe><ATI Technologies Inc.>
[ATI Smart / ATI Smart][Stopped/Auto Start]
  <C:\WINDOWS\system32\ati2sgag.exe><>
[Human Interface Device Access / HidServ][Stopped/Disabled]
  <C:\WINDOWS\System32\svchost.exe -k netsvcs-->%SystemRoot%\System32\hidserv.dll><N/A>
[InstallDriver Table Manager / IDriverT][Stopped/Manual Start]
  <"C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe"><Macrovision Corporation>
[LightScribeService Direct Disc Labeling Service / LightScribeService][Running/Auto Start]
  <"C:\Program Files\Common Files\LightScribe\LSSrvc.exe"><Hewlett-Packard Company>
[Rising Proxy  Service / RfwProxySrv][Stopped/Manual Start]
  <c:\program files\rising\rfw\rfwproxy.exe><Beijing Rising Technology Co., Ltd.>
[Rising Personal Firewall Service / RfwService][Running/Auto Start]
  <c:\program files\rising\rfw\rfwsrv.exe><Beijing Rising Technology Co., Ltd.>
[Rising Process Communication Center / RsCCenter][Running/Auto Start]
  <"C:\Program Files\Rising\Rav\CCenter.exe"><Beijing Rising Technology Co., Ltd.>
[Rising RealTime Monitor / RsRavMon][Running/Auto Start]
  <"C:\Program Files\Rising\Rav\Ravmond.exe"><Beijing Rising Technology Co., Ltd.>

==================================
驱动程序
[Service for Realtek AC97 Audio (WDM) / ALCXWDM][Running/Manual Start]
  <system32\drivers\ALCXWDM.SYS><Realtek Semiconductor Corp.>
[ati2mtag / ati2mtag][Running/Manual Start]
  <system32\DRIVERS\ati2mtag.sys><ATI Technologies Inc.>
[Rising TDI Base Driver / BaseTDI][Running/Auto Start]
  <System32\DRIVERS\BaseTDI.SYS><Beijing Rising Technology Co., Ltd.>
[EagleNT / EagleNT][Stopped/Manual Start]
  <\??\C:\WINDOWS\system32\drivers\EagleNT.sys><N/A>
[ExpScaner / ExpScaner][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rav\ExpScan.sys><>
[HookCont / HookCont][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rav\HOOKCONT.sys><Rising>
[HookReg / HookReg][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rav\HookReg.sys><>
[HookSys / HookSys][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rav\HookSys.sys><Rising>
[HookUrl / HookUrl][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rfw\HookUrl.sys><Beijing Rising Technology Co., Ltd.>
[MEMSCAN / MEMSCAN][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rav\MEMSCAN.sys><瑞星软件有限公司>
[mProcRs / mProcRs][Running/Auto Start]
  <\??\c:\program files\rising\rfw\mProcRs.sys><Beijing Rising Technology Co., Ltd.>
[npkcrypt / npkcrypt][Running/Auto Start]
  <\??\D:\QQ\npkcrypt.sys><INCA Internet Co., Ltd.>
[NTGDT / NTGDT][Running/System Start]
  <\??\C:\WINDOWS\system32\Drivers\NTGDT.SYS><N/A>
[Direct Parallel Link Driver / Ptilink][Running/Manual Start]
  <system32\DRIVERS\ptilink.sys><Parallel Technologies, Inc.>
[Feitian ROCKEY4 Device Service / ROCKEYNT][Running/Manual Start]
  <system32\DRIVERS\Rockey4.sys><Feitian Technologies Co., Ltd.>
[RsAntiSpyware / RsAntiSpyware][Running/Boot Start]
  <\SystemRoot\system32\drivers\RsBoot.sys><Beijing Rising>
[RsFwDrv / RsFwDrv][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rfw\RsFwDrv.sys><Beijing Rising Technology Co., Ltd.>
[RsNTGDI / RsNTGDI][Running/Boot Start]
  <\SystemRoot\system32\Drivers\RsNTGdi.sys><Beijing Rising Technology Co., Ltd.>
[RSPPSYS / RSPPSYS][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rav\RSPPSYS.sys><Rising>
[Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver / rtl8139][Running/Manual Start]
  <system32\DRIVERS\RTL8139.SYS><Realtek Semiconductor Corporation>
[Secdrv / Secdrv][Stopped/Manual Start]
  <system32\DRIVERS\secdrv.sys><N/A>
[World Standard Teletext Codec / WSTCODEC][Stopped/Manual Start]
  <system32\DRIVERS\WSTCODEC.SYS><Microsoft Corporation>
[微软－中星微联合实验室提供 / ZSMC301b][Running/Manual Start]
  <System32\Drivers\usbVM31b.sys><VM>

==================================
浏览器加载项
[Adobe PDF Reader Link Helper]
  {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} <C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll, Adobe Systems Incorporated>
[Thunder Browser Helper]
  {889D2FEB-5411-4565-8998-1DD2C5261283} <d:\Thunder\ComDlls\XunLeiBHO_007.dll, Thunder Networking Technologies,LTD>
[启动迅雷5]
  {09BA8F6D-CB54-424B-839C-C2A6C8E6B436} <d:\Thunder\Thunder.exe, Thunder Networking Technologies,LTD>
[信息检索(&R)]
  {92780B25-18CC-41C8-B9BE-3C9C571A8263} <D:\Office\OFFICE11\REFIEBAR.DLL, Microsoft Corporation>
[QQ]
  {c95fe080-8f5d-11d2-a20b-00aa003c157b} <d:\QQ\QQ.EXE, TENCENT>
[Messenger]
  {FB5F1910-F110-11d2-BB9E-00C04F795683} <C:\Program Files\Messenger\msmsgs.exe, Microsoft Corporation>
[Shockwave Flash Object]
  {D27CDB6E-AE6D-11CF-96B8-444553540000} <C:\WINDOWS\system32\Macromed\Flash\Flash9b.ocx, Adobe Systems, Inc.>
[Adobe PDF Reader Link Helper]
  {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} <C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll, Adobe Systems Incorporated>
[Windows Media Player]
  {22D6F312-B0F6-11D0-94AB-0080C74C7E95} <C:\WINDOWS\system32\wmpdxm.dll, Microsoft Corporation>
[DHTML Edit Control Safe for Scripting for IE5]
  {2D360201-FFF5-11D1-8D03-00A0C959BC0A} <C:\Program Files\Common Files\Microsoft Shared\Triedit\dhtmled.ocx, Microsoft Corporation>
[Windows Media Player]
  {6BF52A52-394A-11D3-B153-00C04F79FAA6} <C:\WINDOWS\system32\wmp.dll, Microsoft Corporation>
[Thunder Browser Helper]
  {889D2FEB-5411-4565-8998-1DD2C5261283} <d:\Thunder\ComDlls\XunLeiBHO_007.dll, Thunder Networking Technologies,LTD>
[Shockwave Flash Object]
  {D27CDB6E-AE6D-11CF-96B8-444553540000} <C:\WINDOWS\system32\Macromed\Flash\Flash9b.ocx, Adobe Systems, Inc.>
[&使用迅雷下载]
  <d:\Thunder\Program\GetUrl.htm, N/A>
[&使用迅雷下载全部链接]
  <d:\Thunder\Program\GetAllUrl.htm, N/A>
[上传到QQ网络硬盘]
  <D:\QQ\AddToNetDisk.htm, N/A>
[导出到 Microsoft Office Excel(&X)]
  <res://D:\Office\OFFICE11\EXCEL.EXE/3000, N/A>
[添加到QQ自定义面板]
  <D:\QQ\AddPanel.htm, N/A>
[添加到QQ表情]
  <D:\QQ\AddEmotion.htm, N/A>
[用QQ彩信发送该图片]
  <D:\QQ\SendMMS.htm, N/A>

正在运行的进程
[PID: 508][\SystemRoot\System32\smss.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 564][\??\C:\WINDOWS\system32\csrss.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 588][\??\C:\WINDOWS\system32\winlogon.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
    [C:\WINDOWS\system32\Ati2evxx.dll]  [ATI Technologies Inc., 6.14.10.4107]
    [C:\WINDOWS\system32\msacm32.drv]  [Microsoft Corporation, 5.1.2600.0 (xpclient.010817-1148)]
[PID: 632][C:\WINDOWS\system32\services.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 644][C:\WINDOWS\system32\lsass.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 812][C:\WINDOWS\system32\Ati2evxx.exe]  [ATI Technologies Inc., 6.14.10.4107]
    [C:\WINDOWS\system32\Ati2edxx.dll]  [ATI Technologies, Inc., 6, 14, 10, 2495]
[PID: 828][C:\WINDOWS\system32\svchost.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 884][C:\WINDOWS\system32\svchost.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 992][C:\WINDOWS\System32\svchost.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 1076][C:\WINDOWS\system32\svchost.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 1140][C:\WINDOWS\system32\svchost.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 1472][C:\WINDOWS\system32\Ati2evxx.exe]  [ATI Technologies Inc., 6.14.10.4107]
    [C:\WINDOWS\system32\Ati2edxx.dll]  [ATI Technologies, Inc., 6, 14, 10, 2495]
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
[PID: 1532][C:\WINDOWS\Explorer.EXE]  [Microsoft Corporation, 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)]
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
    [C:\WINDOWS\system32\msacm32.drv]  [Microsoft Corporation, 5.1.2600.0 (xpclient.010817-1148)]
    [C:\WINDOWS\system32\RavExt.dll]  [Beijing Rising Technology Co., Ltd., 19, 0, 0, 9]
    [C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll]  [Adobe Systems, Inc., 8.0.0.0]
    [C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.CHS]  [Adobe Systems, Inc., 8.0.0.0]
    [C:\Program Files\Rising\Rav\RSCOMMON.DLL]  [Beijing Rising Technology Co., Ltd., 19, 0, 0, 5]
    [C:\Program Files\WinRAR\rarext.dll]  [N/A, ]
[PID: 172][C:\Program Files\Rising\AntiSpyware\runiep.exe]  [Beijing Rising Technology Co., Ltd., 1, 0, 1, 6]
    [C:\Program Files\Rising\AntiSpyware\iep_ctrl.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 4]
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
[PID: 192][C:\Program Files\Common Files\Real\Update_OB\realsched.exe]  [RealNetworks, Inc., 0.1.0.3512]
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
[PID: 228][C:\WINDOWS\system32\ctfmon.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
[PID: 244][C:\Program Files\jj4\jiajiasr.exe]  [加加工作组, 4, 1, 0, 47]
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
[PID: 3708][D:\sreng2\SREng.EXE]  [Smallfrogs Studio, 2.4.12.806]
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]

==================================
文件关联
.TXT  OK. [%SystemRoot%\system32\NOTEPAD.EXE %1]
.EXE  OK. ["%1" %*]
.COM  OK. ["%1" %*]
.PIF  OK. ["%1" %*]
.REG  OK. [regedit.exe "%1"]
.BAT  OK. ["%1" %*]
.SCR  OK. ["%1" /S]
.CHM  OK. ["C:\WINDOWS\hh.exe" %1]
.HLP  OK. [%SystemRoot%\System32\winhlp32.exe %1]
.INI  OK. [%SystemRoot%\System32\NOTEPAD.EXE %1]
.INF  OK. [%SystemRoot%\System32\NOTEPAD.EXE %1]
.VBS  OK. [%SystemRoot%\System32\WScript.exe "%1" %*]
.JS  OK. [%SystemRoot%\System32\WScript.exe "%1" %*]
.LNK  OK. [{00021401-0000-0000-C000-000000000046}]

==================================
Winsock 提供者
N/A

==================================
Autorun.inf
N/A

==================================
HOSTS 文件
127.0.0.1      localhost

==================================
API HOOK
N/A

==================================
隐藏进程
N/A

==================================


[/CODE]

我找不出问题，高手帮我看看，谢谢了！

你试过在安全模式下,运行卡卡删除那个东西没有,你还可以使用360安全卫士和兔子来协同抗击那个东西.多试试吧