如题,更新失败,重装系统后就没有成功过,之前也有问题.
安装地址没有在默认的C盘

用户系统信息：Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/31.0.1650.63 Safari/537.36

楼主是什么联网方式？
请尝试使用代理服务器访问网络，设置IP地址：123.125.104.240 ，端口：80，升级试试。
如果升级还有问题，请提供以下日志：
C:\program files\rising\rsd\updater.exe.log
C:\program files\rising\rsd\updater2.exe.log
C:\program files\rising\rav\logfiles\virlibupdater.exe.log
C:\program files\rising\rav\logfiles\rsupdatertool.exe.log
C:\program files\rising\rav\rsupdater\rsupdatertool.exe.log
要是方便，可以将您的QQ通过短消息发来，工程师会尽快与您联系的。

无线网络连接,代理试过了,但是没有这个路径的日志,我是把瑞星安装在了F盘

[2015-11-01][00:01:10:933][33416][36072]: [ACTION]rsshell xmls, rscomxml[F:\Rising\RAV\cfgxml\rscom.xml], proccfgxml[F:\Rising\RAV\cfgxml\virlibupdater.xml]
[2015-11-01][00:01:10:977][33416][36072]: [ACTION]CViruslibUpdateWrapper::Init -- Command:"F:\Rising\RAV\virlibupdater.exe" /forceupdate
[2015-11-01][00:01:11:503][33416][36072]: [ACTION]CVirLibWorker::RequestXMLFromServer -- Parse xml data.
[2015-11-01][00:01:11:896][33416][36072]: [ACTION]CVirLibWorker::ValidateUpdate -- Parse validate data.
[2015-11-01][00:01:11:897][33416][36072]: [ACTION]CVirLibWorker::RequestCfgFromServer -- get cfg file from:http://rsdownauto.rising.com.cn/viruslib/vlstd/cfg/27.1031.0005.cfg.
[2015-11-01][00:01:30:405][33416][36072]: [ALERT]CVirLibWorker::PushWantFile FileName:2895-2894.rp
[2015-11-01][00:01:30:405][33416][36072]: [ALERT]CVirLibWorker::PushWantFile FileName:2896-2895.rp
[2015-11-01][00:01:30:802][33416][36072]: [ACTION]CVirLibWorker::DownloadAllDataFile -- get data file from:http://rsdownauto.rising.com.cn/viruslib/vlstd/dat/2895-2894.rp (nRetry = 1).
[2015-11-01][00:01:31:061][33416][36072]: [ACTION]CVirLibWorker::DownloadAllDataFile -- get data file from:http://rsdownauto.rising.com.cn/viruslib/vlstd/dat/2896-2895.rp (nRetry = 1).
[2015-11-01][00:01:32:615][33416][36072]: [ALERT]CVirLibWorker::PushWantFile FileName:2895-2894.rp
[2015-11-01][00:01:32:615][33416][36072]: [ALERT]CVirLibWorker::PushWantFile FileName:2896-2895.rp
[2015-11-01][00:01:38:185][33416][36072]: [ALERT]CVirLibWorker::StartMerge -- update OK!!!.
[2015-11-01][08:35:15:546][40428][40216]: [ACTION]rsshell xmls, rscomxml[F:\Rising\RAV\cfgxml\rscom.xml], proccfgxml[F:\Rising\RAV\cfgxml\virlibupdater.xml]
[2015-11-01][08:35:15:611][40428][40216]: [ACTION]CViruslibUpdateWrapper::Init -- Command:"F:\Rising\RAV\virlibupdater.exe" /forceupdate
[2015-11-01][08:35:16:162][40428][40216]: [ACTION]CVirLibWorker::RequestXMLFromServer -- Parse xml data.
[2015-11-01][08:35:16:581][40428][40216]: [ACTION]CVirLibWorker::ValidateUpdate -- Parse validate data.
[2015-11-01][08:35:16:581][40428][40216]: [ACTION]CVirLibWorker::RequestCfgFromServer -- get cfg file from:http://download.rising.net.cn/viruslib/vlstd/cfg/27.1101.0001.cfg.
[2015-11-01][08:35:18:921][40428][40216]: [ALERT]CVirLibWorker::PushWantFile FileName:2897-2896.rp
[2015-11-01][08:35:19:081][40428][40216]: [ACTION]CVirLibWorker::DownloadAllDataFile -- get data file from:http://download.rising.net.cn/viruslib/vlstd/dat/2897-2896.rp (nRetry = 1).
[2015-11-01][08:35:20:672][40428][40216]: [ALERT]CVirLibWorker::PushWantFile FileName:2897-2896.rp
[2015-11-01][08:35:25:243][40428][40216]: [ALERT]CVirLibWorker::StartMerge -- update OK!!!.
[2015-11-01][12:08:33:694][53772][50648]: [ACTION]rsshell xmls, rscomxml[F:\Rising\RAV\cfgxml\rscom.xml], proccfgxml[F:\Rising\RAV\cfgxml\virlibupdater.xml]
[2015-11-01][12:08:33:820][53772][50648]: [ACTION]CViruslibUpdateWrapper::Init -- Command:"F:\Rising\RAV\virlibupdater.exe" /forceupdate
[2015-11-01][12:08:35:568][53772][50648]: [ACTION]CVirLibWorker::RequestXMLFromServer -- Parse xml data.
[2015-11-01][12:08:36:982][53772][50648]: [ACTION]CVirLibWorker::ValidateUpdate -- Parse validate data.
[2015-11-01][12:08:36:983][53772][50648]: [ACTION]CVirLibWorker::RequestCfgFromServer -- get cfg file from:http://download.rising.net.cn/viruslib/vlstd/cfg/27.1101.0002.cfg.
[2015-11-01][12:08:41:912][53772][50648]: [ALERT]CVirLibWorker::PushWantFile FileName:2898-2897.rp
[2015-11-01][12:08:42:639][53772][50648]: [ACTION]CVirLibWorker::DownloadAllDataFile -- get data file from:http://download.rising.net.cn/viruslib/vlstd/dat/2898-2897.rp (nRetry = 1).
[2015-11-01][12:08:46:870][53772][50648]: [ALERT]CVirLibWorker::PushWantFile FileName:2898-2897.rp
[2015-11-01][12:08:59:839][53772][50648]: [ALERT]CVirLibWorker::StartMerge -- update OK!!!.
[2015-11-01][22:42:13:046][3212][12940]: [ACTION]rsshell xmls, rscomxml[F:\Rising\RAV\cfgxml\rscom.xml], proccfgxml[F:\Rising\RAV\cfgxml\virlibupdater.xml]
[2015-11-01][22:42:13:092][3212][12940]: [ACTION]CViruslibUpdateWrapper::Init -- Command:"F:\Rising\RAV\virlibupdater.exe"
[2015-11-01][22:42:13:416][3212][12940]: [ACTION]CVirLibWorker::RequestXMLFromServer -- Parse xml data.
[2015-11-01][22:42:31:174][16980][9676]: [ACTION]rsshell xmls, rscomxml[F:\Rising\RAV\cfgxml\rscom.xml], proccfgxml[F:\Rising\RAV\cfgxml\virlibupdater.xml]
[2015-11-01][22:43:12:718][3212][5540]: [ALERT]CRsUrl::get -- Set proxy mode fail again.
[2015-11-01][22:43:13:418][3212][12940]: [ACTION]CVirLibWorker::ValidateUpdate -- Parse validate data.
[2015-11-01][22:43:13:419][3212][12940]: [ALERT]CVirLibWorker::ParseValidateResult -- Json parse error.
[2015-11-01][22:43:13:419][3212][12940]: [ACTION]CVirLibWorker::RequestCfgFromServer -- get cfg file from:cfg/27.1101.0005.cfg.
[2015-11-01][22:43:18:522][3212][2172]: [ALERT]CRsUrl::perform_getfilesize -- url perform fail. Err(6).
[2015-11-01][22:43:18:522][3212][2172]: [ALERT]CRsUrl::getFileSize -- Set proxy mode fail again.
[2015-11-01][22:43:23:626][3212][2172]: [ALERT]CRsUrl::perform_getfilesize -- url perform fail. Err(6).
[2015-11-01][22:43:23:626][3212][2172]: [ALERT]CRsUrl::getFileSize -- Set IE mode fail again.
[2015-11-01][22:43:23:626][3212][2172]: [ALERT]CRsUrl::getFile -- Get file size fail before get file.
[2015-11-01][22:43:23:627][3212][12940]: [ALERT]CVirLibWorker::RequestCfgFromServer -- Download cfg file fail.
[2015-11-01][22:43:23:628][3212][12940]: [ALERT]CVirLibWorker::CheckCoreDllVer -- Can't open temp cfg file.
[2015-11-01][22:43:23:630][3212][12940]: [ALERT]CViruslibUpdateWrapper::Start -- Old core dll.

[2015-11-02][19:11:41:723][5452][14028]: [DETAIL]/RSFROM RSTRAY
[2015-11-02][19:11:41:809][5452][14028]: [DETAIL]Account:Frank IsAdmin:1
[2015-11-02][19:11:41:809][5452][14028]: [DETAIL]RunBySrvAsLogon...
[2015-11-02][19:11:41:810][5452][14028]: [DETAIL]LPFILE="C:\Program Files (x86)\Rising\RSD\rsstub.exe" lpParam=/highrun /logon /binpath "F:\Rising\Rav\rsupdater\RsUpdatertool.exe" /argument "/RSFROM RSTRAY /NOCOPY"
[2015-11-02][19:11:42:310][5452][14028]: [DETAIL]RunUpdaer END;
[2015-11-02][19:12:47:822][15944][16896]: [DETAIL]/RSFROM RSTRAY
[2015-11-02][19:12:47:884][15944][16896]: [DETAIL]Account:Frank IsAdmin:1
[2015-11-02][19:12:47:884][15944][16896]: [DETAIL]RunBySrvAsLogon...
[2015-11-02][19:12:47:885][15944][16896]: [DETAIL]LPFILE="C:\Program Files (x86)\Rising\RSD\rsstub.exe" lpParam=/highrun /logon /binpath "F:\Rising\Rav\rsupdater\RsUpdatertool.exe" /argument "/RSFROM RSTRAY /NOCOPY"
[2015-11-02][19:12:48:344][15944][16896]: [DETAIL]RunUpdaer END;
[2015-11-02][19:13:40:676][18104][9412]: [DETAIL]/RSFROM RSMAIN
[2015-11-02][19:13:40:738][18104][9412]: [DETAIL]Account:Frank IsAdmin:1
[2015-11-02][19:13:40:738][18104][9412]: [DETAIL]RunBySrvAsLogon...
[2015-11-02][19:13:40:739][18104][9412]: [DETAIL]LPFILE="C:\Program Files (x86)\Rising\RSD\rsstub.exe" lpParam=/highrun /logon /binpath "F:\Rising\Rav\rsupdater\RsUpdatertool.exe" /argument "/RSFROM RSMAIN /NOCOPY"
[2015-11-02][19:13:41:210][18104][9412]: [DETAIL]RunUpdaer END;
[2015-11-02][19:13:42:746][8732][17924]: [DETAIL]/RSFROM RSMAIN
[2015-11-02][19:13:42:810][8732][17924]: [DETAIL]Account:Frank IsAdmin:1
[2015-11-02][19:13:42:810][8732][17924]: [DETAIL]RunBySrvAsLogon...
[2015-11-02][19:13:42:810][8732][17924]: [DETAIL]LPFILE="C:\Program Files (x86)\Rising\RSD\rsstub.exe" lpParam=/highrun /logon /binpath "F:\Rising\Rav\rsupdater\RsUpdatertool.exe" /argument "/RSFROM RSMAIN /NOCOPY"
[2015-11-02][19:13:43:255][8732][17924]: [DETAIL]RunUpdaer END;
[2015-11-02][19:14:03:053][16944][4044]: [DETAIL]/RSFROM RSMAIN
[2015-11-02][19:14:03:114][16944][4044]: [DETAIL]Account:Frank IsAdmin:1
[2015-11-02][19:14:03:115][16944][4044]: [DETAIL]RunBySrvAsLogon...
[2015-11-02][19:14:03:115][16944][4044]: [DETAIL]LPFILE="C:\Program Files (x86)\Rising\RSD\rsstub.exe" lpParam=/highrun /logon /binpath "F:\Rising\Rav\rsupdater\RsUpdatertool.exe" /argument "/RSFROM RSMAIN /NOCOPY"
[2015-11-02][19:14:03:399][16944][4044]: [DETAIL]RunUpdaer END;

[2015-11-02][19:39:42:810][21668][21672]: [DETAIL]
[2015-11-02][19:39:42:875][21668][21672]: [DETAIL]Account:Frank IsAdmin:0
[2015-11-02][19:39:42:876][21668][21672]: [DETAIL]RunBySrv...
[2015-11-02][19:39:42:876][21668][21672]: [DETAIL]LPFILE="C:\Program Files (x86)\Rising\RSD\rsstub.exe" lpParam=/highrun /binpath "F:\Rising\Rav\rsupdater\RsUpdatertool.exe" /argument " /NOCOPY"
[2015-11-02][19:39:43:518][21668][21672]: [DETAIL]RunUpdaer END;
[2015-11-02][19:39:43:681][21760][21764]: [DETAIL]/nocopy
[2015-11-02][19:39:43:695][21760][21764]: [DETAIL]<rsmain.exe> IsRavTryRunEx Entering ......
[2015-11-02][19:39:43:695][21760][21764]: [ACTION]rsshell xmls, rscomxml[F:\RISING\RAV\RSUPDATER\cfgxml\rscom.xml], proccfgxml[F:\RISING\RAV\RSUPDATER\cfgxml\RSUPDATERTOOL.xml]
[2015-11-02][19:39:44:244][21760][21764]: [DETAIL]                    **********************************************************
[2015-11-02][19:39:44:244][21760][21764]: [DETAIL]                    *                                                        *
[2015-11-02][19:39:44:244][21760][21764]: [DETAIL]                    *                  Rising Update Begin .@_@              *
[2015-11-02][19:39:44:244][21760][21764]: [DETAIL]                    *                NewUpdater.dll version : 24.0.0.42      *
[2015-11-02][19:39:44:245][21760][21764]: [DETAIL]                    *                                                        *
[2015-11-02][19:39:44:245][21760][21764]: [DETAIL]                    **********************************************************
[2015-11-02][19:39:44:245][21760][21764]: [DETAIL]CNewUpdaterBase::GetDownloadPtr...
[2015-11-02][19:39:44:272][21760][21764]: [DETAIL]strCmdLine ="F:\RISING\RAV\RSUPDATER\RSUPDATERTOOL.EXE"  /nocopy
[2015-11-02][19:39:44:310][21760][21764]: [DETAIL]                    **********************************************************
[2015-11-02][19:39:44:310][21760][21764]: [DETAIL]                    *                                                        *
[2015-11-02][19:39:44:311][21760][21764]: [DETAIL]                    *                  Rising Update Begin .@_@              *
[2015-11-02][19:39:44:311][21760][21764]: [DETAIL]                    *                NewUpdater.dll version : 24.0.0.42      *
[2015-11-02][19:39:44:311][21760][21764]: [DETAIL]                    *                                                        *
[2015-11-02][19:39:44:311][21760][21764]: [DETAIL]                    **********************************************************
[2015-11-02][19:39:44:311][21760][21764]: [DETAIL]CNewUpdaterBase::GetDownloadPtr...
[2015-11-02][19:39:44:312][21760][21764]: [DETAIL]Comx3 WorkPath=C:\Program Files (x86)\Rising\RSD
[2015-11-02][19:39:44:342][21760][21764]: [DETAIL]OnInitDialog...
[2015-11-02][19:39:45:866][21760][21908]: [DETAIL]StartWorkThread Start
[2015-11-02][19:39:45:866][21760][21908]: [DETAIL]CNewUpdaterBase::GetUpdaterProtect
[2015-11-02][19:39:45:866][21760][21908]: [DETAIL]CNewUpdaterBase::GetProtectVer
[2015-11-02][19:39:45:866][21760][21908]: [DETAIL]CNewUpdaterBase::GetOldUpdaterVer
[2015-11-02][19:39:45:867][21760][21908]: [DETAIL]CNewUpdaterBase::GetUpdateXmlUrl
[2015-11-02][19:39:45:867][21760][21908]: [DETAIL]CNewUpdaterBase::GetDownFilePath
[2015-11-02][19:39:45:868][21760][21908]: [DETAIL]GetNewUpdaterVer...
[2015-11-02][19:39:45:868][21760][21908]: [DETAIL]GetUserIEProxy....
[2015-11-02][19:39:45:869][21760][21908]: [DETAIL]GetUserIEProxy.IE_Proxy:False IP: Port:
[2015-11-02][19:39:45:869][21760][21908]: [DETAIL]GetNetConfigInfo...
[2015-11-02][19:39:45:870][21760][21908]: [DETAIL]OutPutNetConfigInfo. NetType:NET_TYPE_PROXY ,ProxyIP:123.125.104.240,ProxyPort:80 USER: PWD:
[2015-11-02][19:39:45:870][21760][21908]: [DETAIL]IsVistaOrLater...true.
[2015-11-02][19:39:45:870][21760][21908]: [DETAIL]Account:SYSTEM IsAdmin:1
[2015-11-02][19:39:45:870][21760][21908]: [DETAIL]SYSTEM...true.
[2015-11-02][19:39:46:193][21760][21908]: [DETAIL]Impersonate & UnImpersonaxxxd
[2015-11-02][19:39:46:193][21760][21908]: [ACTION]CHttpDownload::download succeed to download http://rsup10.rising.com.cn/rs2012/RsPcVer12.xml
[2015-11-02][19:39:46:193][21760][21908]: [DETAIL]CNewUpdaterBase::ParseXML
[2015-11-02][19:39:46:194][21760][21908]: [DETAIL]Protect Ver 24.00.47.56 -> 24.00.47.82
[2015-11-02][19:39:46:194][21760][21908]: [DETAIL]GetNewUpdaterVer...
[2015-11-02][19:39:46:195][21760][21908]: [DETAIL]GetUserIEProxy....
[2015-11-02][19:39:46:195][21760][21908]: [DETAIL]GetUserIEProxy.IE_Proxy:False IP: Port:
[2015-11-02][19:39:46:195][21760][21908]: [DETAIL]GetNetConfigInfo...
[2015-11-02][19:39:46:196][21760][21908]: [DETAIL]OutPutNetConfigInfo. NetType:NET_TYPE_PROXY ,ProxyIP:123.125.104.240,ProxyPort:80 USER: PWD:
[2015-11-02][19:39:46:196][21760][21908]: [DETAIL]IsVistaOrLater...true.
[2015-11-02][19:39:46:197][21760][21908]: [DETAIL]Account:SYSTEM IsAdmin:1
[2015-11-02][19:39:46:197][21760][21908]: [DETAIL]SYSTEM...true.
[2015-11-02][19:39:46:318][21760][21908]: [DETAIL]Impersonate & UnImpersonaxxxd
[2015-11-02][19:39:46:318][21760][21908]: [ACTION]CHttpDownload::download succeed to download http://rsup10.rising.com.cn/viruslib/vlstdver.xml
[2015-11-02][19:39:46:319][21760][21908]: [DETAIL]CNewUpdaterBase::ParseXML
[2015-11-02][19:39:46:320][21760][21908]: [DETAIL]Vir Ver 27.1101.0002 -> 27.1102.0003
[2015-11-02][19:39:46:320][21760][21908]: [DETAIL]StartWorkThread End
[2015-11-02][19:39:46:320][21760][21764]: [DETAIL]CUpdaterUIMgr::OnUpStart UPINFO_UPTWO
[2015-11-02][19:39:46:320][21760][21764]: [DETAIL]CUpdaterUIMgr::UpdateProduct
[2015-11-02][19:39:46:321][21760][21764]: [DETAIL]CUpdaterProtect::Start
[2015-11-02][19:39:46:344][21760][21764]: [DETAIL]ExecuteWithToken0 "C:\Program Files (x86)\Rising\RSD\updater.exe "  /Silence /lang 936 /subkey RAV bResult=1 LastErr=0
[2015-11-02][19:39:46:344][21760][21764]: [DETAIL]UpdateProtect End
[2015-11-02][19:39:48:985][21760][21848]: [DETAIL]WM_UP_FILENAME RAVBASE/24_01_51_52/RAVBASE_xml.zip,2828
[2015-11-02][19:39:51:680][21760][21848]: [DETAIL]WM_UP_FILENAME RSMONDEF/24_01_51_47/RSMONDEF_xml.zip,911
[2015-11-02][19:39:52:983][21760][21848]: [DETAIL]WM_UP_FILENAME URLLIBD/24_01_51_72/URLLIBD_xml.zip,505
[2015-11-02][19:39:54:753][21760][21848]: [DETAIL]WM_UP_FILENAME LIBCFG/24_01_51_68/LIBCFG_xml.zip,537
[2015-11-02][19:39:57:200][21760][21848]: [DETAIL]WM_UP_FILENAME RAVBASE/24_01_51_52/RAVBASE.inf,30
[2015-11-02][19:39:57:332][21760][21848]: [DETAIL]WM_UP_FILENAME RAVBASE/24_01_49_55/PatchInfo.ini,148
[2015-11-02][19:39:57:534][21760][21848]: [DETAIL]WM_UP_FILENAME RAVBASE/24_01_51_52/24_01_49_55/ravbase_rp.zip1,96825
[2015-11-02][19:39:59:800][21760][21848]: [DETAIL]WM_UP_FILENAME RSMONDEF/24_01_51_47/RSMONDEF.inf,30
[2015-11-02][19:39:59:975][21760][21848]: [DETAIL]WM_UP_FILENAME RSMONDEF/24_01_50_39/PatchInfo.ini,149
[2015-11-02][19:40:00:159][21760][21848]: [DETAIL]WM_UP_FILENAME RSMONDEF/24_01_51_47/24_01_50_39/rsmondef_rp.zip1,27056
[2015-11-02][19:40:04:949][21760][21848]: [DETAIL]WM_UP_FILENAME URLLIBD/24_01_51_72/URLLIBD.inf,30
[2015-11-02][19:40:05:118][21760][21848]: [DETAIL]WM_UP_FILENAME URLLIBD/24_01_51_21/PatchInfo.ini,149
[2015-11-02][19:40:05:526][21760][21848]: [DETAIL]WM_UP_FILENAME URLLIBD/24_01_51_72/24_01_51_21/urllibd_rp.zip1,204800
[2015-11-02][19:40:05:803][21760][21848]: [DETAIL]WM_UP_FILENAME URLLIBD/24_01_51_72/24_01_51_21/urllibd_rp.zip2,204800
[2015-11-02][19:40:05:959][21760][21848]: [DETAIL]WM_UP_FILENAME URLLIBD/24_01_51_72/24_01_51_21/urllibd_rp.zip3,25628
[2015-11-02][19:40:06:214][21760][21848]: [DETAIL]WM_UP_FILENAME LIBCFG/24_01_51_68/LIBCFG.inf,30
[2015-11-02][19:40:06:372][21760][21848]: [DETAIL]WM_UP_FILENAME LIBCFG/24_01_51_18/PatchInfo.ini,148
[2015-11-02][19:40:06:609][21760][21848]: [DETAIL]WM_UP_FILENAME LIBCFG/24_01_51_68/24_01_51_18/libcfg_rp.zip1,204800
[2015-11-02][19:40:06:851][21760][21848]: [DETAIL]WM_UP_FILENAME LIBCFG/24_01_51_68/24_01_51_18/libcfg_rp.zip2,204800
[2015-11-02][19:40:07:113][21760][21848]: [DETAIL]WM_UP_FILENAME LIBCFG/24_01_51_68/24_01_51_18/libcfg_rp.zip3,199973
[2015-11-02][19:40:08:171][21760][21848]: [DETAIL]WM_UP_UPDAxxxD
[2015-11-02][19:40:12:283][21760][21848]: [DETAIL]WM_UP_INITIALIZE
[2015-11-02][19:40:25:879][21760][21848]: [DETAIL]WM_UP_PREHANDLE
[2015-11-02][19:40:40:178][21760][21848]: [DETAIL]WM_UP_POSTHANDLE
[2015-11-02][19:40:46:843][21760][21848]: [DETAIL]WM_UP_SETUPEND
[2015-11-02][19:40:48:025][21760][21764]: [DETAIL]CUpdaterUIMgr::UpdateVir
[2015-11-02][19:40:48:026][21760][21764]: [DETAIL]UpdateVir End
[2015-11-02][19:40:48:026][21760][22320]: [DETAIL]InitContext GetClientObject
[2015-11-02][19:40:48:027][21760][22320]: [DETAIL]CUpdaterVir::RunUpdaterExe...
[2015-11-02][19:40:48:085][21760][22320]: [DETAIL]ExecuteWithToken0 "F:\Rising\Rav\virlibupdater.exe" /forceupdate bResult=1 LastErr=183
[2015-11-02][19:40:48:086][21760][22320]: [DETAIL]RunUpdaterExe flag = 1.
[2015-11-02][19:41:45:766][21760][22912]: [DETAIL]CUpdaterVir::OnCommxMsg msgid = 1200
[2015-11-02][19:42:05:582][21760][22912]: [DETAIL]CUpdaterVir::OnCommxMsg msgid = 1498
[2015-11-02][19:42:05:583][21760][22912]: [DETAIL]VIR STAGE_ERROR SetEvent(m_hEndUpdate); 1
[2015-11-02][19:42:05:583][21760][21764]: [DETAIL]CUpdaterUIMgr::InitUpdateFailed...Errorcode = [0]
[2015-11-02][19:42:44:562][21760][22912]: [DETAIL]CUpdaterVir::OnCommxMsg msgid = 1200

成功了

你好，借这边求问一下我删不掉软件的问题，谢谢。。
我现在尝试卸载或重新安装都会显示“
上一次瑞星更新或卸载过程没有完成，请重新启动计算机后再试”，
重启之后问题依然存在。
尝试过的方法
（一）、
1、点击Windows开始－运行，输入regedit，点确定，打开注册表编辑器，删除HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce下的Rav键值；
2、删除HKEY_LOCAL_MACHINE\SOFTWARE\rising\Rav目录；
3、重启计算机，删除瑞星杀毒软件的安装目录，默认路径是C:\Program Files\Rising\Rav；
4、重新安装杀毒软件。

(一）的结果:
没有找到1、的项（该项本来就没有）；
执行2、3后，依然无法删除安装目录，提示“该软件正在运行”。

机器型号是thinkpad r400，win7系统，尝试很多方法依然不知道如何进入安全模式。。

请将您的QQ通过短消息发来，工程师会尽快与您联系的。