前天把瑞星手动升级到2008版，就在刚才在我浏览网站的时候，出现了蓝屏情况，VISTA下蓝屏了，实在夸张了点，从起点你进入系统后，在问题报告和解决方案中提到此次蓝屏为杀毒软件导致，希望快点解决这个严重问题，现将蓝屏出错信息发上来


[用户系统信息]Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506)
9“.¼´ÐbR «bbs.ikaka.com¾)­ùBy¼F

第二张，联机检查问题给出的问题原因9“.¼´ÐbR «bbs.ikaka.com¾)­ùBy¼F

问题签名:
  问题事件名称:    BlueScreen
  OS 版本:    6.0.6000.2.0.0.256.1
  区域设置 ID:    2052

有关该问题的其他信息:
  BCCode:    93
  BCP1:    00000540
  BCP2:    00000000
  BCP3:    00000000
  BCP4:    00000000
  OS Version:    6_0_6000
  Service Pack:    0_0
  Product:    256_1

有助于描述该问题的文件:
  E:\Windows\Minidump\Mini103107-01.dmp
  E:\Users\dell\AppData\Local\Temp\WER-34694-0.sysdata.xml
  E:\Users\dell\AppData\Local\Temp\WER9DB5.tmp.version.txt

阅读隐私声明:
  http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0804


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微软官方针对此次蓝屏给出的问题报告：
Problem caused by antivirus software

Although we have not determined the specific cause of this problem, we know the problem was caused by antivirus software.

Recommendation

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To try to solve this problem, follow these steps. Each of the steps might solve your problem. If following a step doesn't fix your problem, then go on to the next step.

Update your antivirus software

Missing antivirus software updates could be the cause of your computer's problem. To make sure your antivirus is up to date, follow these steps:

Click to open Microsoft Security Center.
Click Malware protection.
If your software needs to be updated, click Update now.

If Windows can detect your antivirus software, it will be listed under Virus protection.
If your antivirus software is not displayed in Windows Security Center, go to the downloads section of your antivirus software provider’s website. Find the update for your version of the software and your operating system, and then install it. For more information, check the Help for your antivirus software.

Most antivirus software updates are free, but some providers charge a small fee for the updates. If you're using an older version of the software, you might also have to pay to upgrade to a more recent version to continue to receive the updates.

Check for multiple antivirus programs running on your computer

Running two antivirus software programs on your computer at the same time is not recommended because the two programs can interfere with each other. Even if you don't think your computer could be running two antivirus programs, antivirus software can sometimes come bundled with your computer and it might be running without your knowledge. To check if two antivirus programs are running, follow these steps:

Click the Start button, click Control Panel, click System and Maintenance, and then click Administrative Tools.
Double-click Services.  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Look at the list of services under the Name column. If you find two antivirus programs, right-click each service associated with one of the programs, and then click Stop. Note that there may be multiple services running for one antivirus program.
Contact the antivirus manufacturer

If you've completed the previous steps, we recommend you contact the antivirus manufacturer directly for additional support.

To see a list of Microsoft and third-party solutions for spyware, adware, and antivirus software, go to the following website online.

Security software: Downloads and trials


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Rate this response:Provide Feedback9“.¼´ÐbR «bbs.ikaka.com¾)­ùBy¼F

我也一样，刚刚也碰到蓝屏，哈哈，真夸张，用vista到现在大半年，第一次碰到！也是在看网页时，突然如此9“.¼´ÐbR «bbs.ikaka.com¾)­ùBy¼F

大家可以试试这个版本，官网已经发布了08安装包了

下载地址：http://update.rising.com.cn/register/pcver/upgrade.htm

从这个地址下载瑞星然后安装9“.¼´ÐbR «bbs.ikaka.com¾)­ùBy¼F

引用:

【万事达的贴子】大家可以试试这个版本，官网已经发布了08安装包了 下载地址：http://update.rising.com.cn/register/pcver/upgrade.htm 从这个地址下载瑞星然后安装 ………………

我就是从这里下载的升级安装包装的瑞星2008啊
2007卸载后才装的20089“.¼´ÐbR «bbs.ikaka.com¾)­ùBy¼F

系统蓝屏会在C:\WINDOWS下生成一个mimidump的文件夹，将这个文件夹压缩后，上传瑞星分析
上传地址：http://up.rising.com.cn/webmail/othernew.htm说明具体情况

注： 如果在C:\WINDOWS下找不到mimidump这个文件夹，可以右击我的电脑点属性/高级/启动和故障回复/设置，将“写入调试信息”改为“小内存转储” ，这样在下次系统蓝屏时，就会生成这个mimidump这个文件夹，提交分析。
9“.¼´ÐbR «bbs.ikaka.com¾)­ùBy¼F

引用:

【万事达的贴子】 系统蓝屏会在C:\WINDOWS下生成一个mimidump的文件夹，将这个文件夹压缩后，上传瑞星分析 上传地址：http://up.rising.com.cn/webmail/othernew.htm说明具体情况 注： 如果在C:\WINDOWS下找不到mimidump这个文件夹，可以右击我的电脑点属性/高级/启动和故障回复/设置，将“写入调试信息”改为“小内存转储” ，这样在下次系统蓝屏时，就会生成这个mimidump这个文件夹，提交分析。 ………………

按你说的已经提交这个文件了，希望能尽快解决蓝屏问题，现在用电脑上网都是提心吊胆的。怕稍微不留神就蓝屏了，感觉回到WIN98时代

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9“.¼´ÐbR «bbs.ikaka.com¾)­ùBy¼F

lz 你這個問題解決了嗎 我也踫到你這樣的問題三次了9“.¼´ÐbR «bbs.ikaka.com¾)­ùBy¼F

【回复“accio”的帖子】
没解决啊，反映的问题瑞星也没给回复。
最近用VISTA上网都是提心吊胆的，生怕蓝屏了，巨郁闷9“.¼´ÐbR «bbs.ikaka.com¾)­ùBy¼F