每次重启机子都要更新，在开始处的目录也没有了，但右下角的小伞还在双击也可以打开主程序，另在控制面板处的添加删除程序处也没有瑞星杀毒的卸载，最后附上日志希望高手可以解决。
[2010-10-29][09:27:48:921][1212][1220]: [DETAIL]Setup.exe Begin----------------------------------
[2010-10-29][09:27:48:921][1212][1220]: [DETAIL]"C:\PROGRAM FILES\RISING\RAV\Upgrade\Setup.exe" /TRAY /PRODUCT=Rav /BIGUPDATE /CUSTOM=C:\PROGRAM FILES\RISING\RAV\Upgrade\Upgrade.xml
[2010-10-29][09:27:49:093][1212][1220]: [DETAIL]CheckCanRunning...
[2010-10-29][09:27:52:953][1212][1220]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2010-10-29][09:27:52:968][1212][1220]: [DETAIL]CRsSetupClass::Initialize...
[2010-10-29][09:27:52:968][1212][1220]: [DETAIL]Component Root: C:\PROGRAM FILES\RISING\RAV\Upgrade
[2010-10-29][09:27:52:968][1212][1220]: [DETAIL]SetMonFilter(1)...
[2010-10-29][09:27:52:968][1212][1220]: [DETAIL]Rav Installed...
[2010-10-29][09:27:52:968][1212][1220]: [DETAIL]Version: 22.00.05.07
[2010-10-29][11:00:35:187][1244][1248]: [DETAIL]Setup.exe Begin----------------------------------
[2010-10-29][11:00:35:187][1244][1248]: [DETAIL]"C:\PROGRAM FILES\RISING\RAV\Upgrade\Setup.exe" /PRODUCT=Rav /BIGUPDATE /CUSTOM=C:\PROGRAM FILES\RISING\RAV\Upgrade\Upgrade.xml
[2010-10-29][11:00:35:281][1244][1248]: [DETAIL]CheckCanRunning...
[2010-10-29][11:00:39:234][1244][1248]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2010-10-29][11:00:39:265][1244][1248]: [DETAIL]CRsSetupClass::Initialize...
[2010-10-29][11:00:39:265][1244][1248]: [DETAIL]Component Root: C:\PROGRAM FILES\RISING\RAV\Upgrade
[2010-10-29][11:00:39:265][1244][1248]: [DETAIL]SetMonFilter(1)...
[2010-10-29][11:00:39:265][1244][1248]: [DETAIL]Rav Installed...
[2010-10-29][11:00:39:265][1244][1248]: [DETAIL]Version: 22.00.05.07
[2010-10-30][07:45:55:500][1180][1188]: [DETAIL]Setup.exe Begin----------------------------------
[2010-10-30][07:45:55:515][1180][1188]: [DETAIL]"C:\PROGRAM FILES\RISING\RAV\Upgrade\Setup.exe" /PRODUCT=Rav /BIGUPDATE /CUSTOM=C:\PROGRAM FILES\RISING\RAV\Upgrade\Upgrade.xml
[2010-10-30][07:45:55:515][1180][1188]: [DETAIL]CheckCanRunning...
[2010-10-30][07:45:57:656][1180][1188]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2010-10-30][07:45:57:656][1180][1188]: [DETAIL]CRsSetupClass::Initialize...
[2010-10-30][07:45:57:656][1180][1188]: [DETAIL]Component Root: C:\PROGRAM FILES\RISING\RAV\Upgrade
[2010-10-30][07:45:57:656][1180][1188]: [DETAIL]SetMonFilter(1)...
[2010-10-30][07:45:57:656][1180][1188]: [DETAIL]Rav Installed...
[2010-10-30][07:45:57:656][1180][1188]: [DETAIL]Version: 22.00.05.07
[2010-10-30][09:38:14:968][1164][1172]: [DETAIL]Setup.exe Begin----------------------------------
[2010-10-30][09:38:14:984][1164][1172]: [DETAIL]"C:\PROGRAM FILES\RISING\RAV\Upgrade\Setup.exe" /PRODUCT=Rav /BIGUPDATE /CUSTOM=C:\PROGRAM FILES\RISING\RAV\Upgrade\Upgrade.xml
[2010-10-30][09:38:14:984][1164][1172]: [DETAIL]CheckCanRunning...
[2010-10-30][09:38:17:312][1164][1172]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2010-10-30][09:38:17:312][1164][1172]: [DETAIL]CRsSetupClass::Initialize...
[2010-10-30][09:38:17:312][1164][1172]: [DETAIL]Component Root: C:\PROGRAM FILES\RISING\RAV\Upgrade
[2010-10-30][09:38:17:312][1164][1172]: [DETAIL]SetMonFilter(1)...
[2010-10-30][09:38:17:312][1164][1172]: [DETAIL]Rav Installed...
[2010-10-30][09:38:17:312][1164][1172]: [DETAIL]Version: 22.00.05.07
[2010-10-30][18:06:30:359][1152][1160]: [DETAIL]Setup.exe Begin----------------------------------
[2010-10-30][18:06:30:359][1152][1160]: [DETAIL]"C:\PROGRAM FILES\RISING\RAV\Upgrade\Setup.exe" /PRODUCT=Rav /BIGUPDATE /CUSTOM=C:\PROGRAM FILES\RISING\RAV\Upgrade\Upgrade.xml
[2010-10-30][18:06:30:375][1152][1160]: [DETAIL]CheckCanRunning...
[2010-10-30][18:06:32:515][1152][1160]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2010-10-30][18:06:32:515][1152][1160]: [DETAIL]CRsSetupClass::Initialize...
[2010-10-30][18:06:32:515][1152][1160]: [DETAIL]Component Root: C:\PROGRAM FILES\RISING\RAV\Upgrade
[2010-10-30][18:06:32:515][1152][1160]: [DETAIL]SetMonFilter(1)...
[2010-10-30][18:06:32:515][1152][1160]: [DETAIL]Rav Installed...
[2010-10-30][18:06:32:515][1152][1160]: [DETAIL]Version: 22.00.05.07
[2010-11-01][07:55:27:984][1156][1164]: [DETAIL]Setup.exe Begin----------------------------------
[2010-11-01][07:55:27:984][1156][1164]: [DETAIL]"C:\PROGRAM FILES\RISING\RAV\Upgrade\Setup.exe" /TRAY /PRODUCT=Rav /BIGUPDATE /CUSTOM=C:\PROGRAM FILES\RISING\RAV\Upgrade\Upgrade.xml
[2010-11-01][07:55:28:000][1156][1164]: [DETAIL]CheckCanRunning...
[2010-11-01][07:55:30:109][1156][1164]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2010-11-01][07:55:30:109][1156][1164]: [DETAIL]CRsSetupClass::Initialize...
[2010-11-01][07:55:30:109][1156][1164]: [DETAIL]Component Root: C:\PROGRAM FILES\RISING\RAV\Upgrade
[2010-11-01][07:55:30:109][1156][1164]: [DETAIL]SetMonFilter(1)...
[2010-11-01][07:55:30:109][1156][1164]: [DETAIL]Rav Installed...
[2010-11-01][07:55:30:109][1156][1164]: [DETAIL]Version: 22.00.05.07
[2010-11-01][09:29:44:000][1152][1160]: [DETAIL]Setup.exe Begin----------------------------------
[2010-11-01][09:29:44:015][1152][1160]: [DETAIL]"C:\PROGRAM FILES\RISING\RAV\Upgrade\Setup.exe" /PRODUCT=Rav /BIGUPDATE /CUSTOM=C:\PROGRAM FILES\RISING\RAV\Upgrade\Upgrade.xml
[2010-11-01][09:29:44:015][1152][1160]: [DETAIL]CheckCanRunning...
[2010-11-01][09:29:46:171][1152][1160]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2010-11-01][09:29:46:171][1152][1160]: [DETAIL]CRsSetupClass::Initialize...
[2010-11-01][09:29:46:171][1152][1160]: [DETAIL]Component Root: C:\PROGRAM FILES\RISING\RAV\Upgrade
[2010-11-01][09:29:46:171][1152][1160]: [DETAIL]SetMonFilter(1)...
[2010-11-01][09:29:46:171][1152][1160]: [DETAIL]Rav Installed...
[2010-11-01][09:29:46:171][1152][1160]: [DETAIL]Version: 22.00.05.07
[2010-11-02][07:45:54:171][1176][1184]: [DETAIL]Setup.exe Begin----------------------------------
[2010-11-02][07:45:54:171][1176][1184]: [DETAIL]"C:\PROGRAM FILES\RISING\RAV\Upgrade\Setup.exe" /PRODUCT=Rav /BIGUPDATE /CUSTOM=C:\PROGRAM FILES\RISING\RAV\Upgrade\Upgrade.xml
[2010-11-02][07:45:54:187][1176][1184]: [DETAIL]CheckCanRunning...
[2010-11-02][07:45:56:515][1176][1184]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2010-11-02][07:45:56:531][1176][1184]: [DETAIL]CRsSetupClass::Initialize...
[2010-11-02][07:45:56:531][1176][1184]: [DETAIL]Component Root: C:\PROGRAM FILES\RISING\RAV\Upgrade
[2010-11-02][07:45:56:531][1176][1184]: [DETAIL]SetMonFilter(1)...
[2010-11-02][07:45:56:531][1176][1184]: [DETAIL]Rav Installed...
[2010-11-02][07:45:56:531][1176][1184]: [DETAIL]Version: 22.00.05.07
[2010-11-02][17:17:26:312][1176][1184]: [DETAIL]Setup.exe Begin----------------------------------
[2010-11-02][17:17:26:328][1176][1184]: [DETAIL]"C:\PROGRAM FILES\RISING\RAV\Upgrade\Setup.exe" /TRAY /PRODUCT=Rav /BIGUPDATE /CUSTOM=C:\PROGRAM FILES\RISING\RAV\Upgrade\Upgrade.xml
[2010-11-02][17:17:26:328][1176][1184]: [DETAIL]CheckCanRunning...
[2010-11-02][17:17:28:671][1176][1184]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2010-11-02][17:17:28:671][1176][1184]: [DETAIL]CRsSetupClass::Initialize...
[2010-11-02][17:17:28:671][1176][1184]: [DETAIL]Component Root: C:\PROGRAM FILES\RISING\RAV\Upgrade
[2010-11-02][17:17:28:671][1176][1184]: [DETAIL]SetMonFilter(1)...
[2010-11-02][17:17:28:671][1176][1184]: [DETAIL]Rav Installed...
[2010-11-02][17:17:28:671][1176][1184]: [DETAIL]Version: 22.00.05.07
[2010-11-03][07:45:35:343][1188][1204]: [DETAIL]Setup.exe Begin----------------------------------
[2010-11-03][07:45:35:343][1188][1204]: [DETAIL]"C:\PROGRAM FILES\RISING\RAV\Upgrade\Setup.exe" /PRODUCT=Rav /BIGUPDATE /CUSTOM=C:\PROGRAM FILES\RISING\RAV\Upgrade\Upgrade.xml
[2010-11-03][07:45:35:359][1188][1204]: [DETAIL]CheckCanRunning...
[2010-11-03][07:45:37:812][1188][1204]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2010-11-03][07:45:37:812][1188][1204]: [DETAIL]CRsSetupClass::Initialize...
[2010-11-03][07:45:37:812][1188][1204]: [DETAIL]Component Root: C:\PROGRAM FILES\RISING\RAV\Upgrade
[2010-11-03][07:45:37:812][1188][1204]: [DETAIL]SetMonFilter(1)...
[2010-11-03][07:45:37:812][1188][1204]: [DETAIL]Rav Installed...
[2010-11-03][07:45:37:812][1188][1204]: [DETAIL]Version: 22.00.05.07
[2010-11-04][07:41:40:078][1208][1216]: [DETAIL]Setup.exe Begin----------------------------------
[2010-11-04][07:41:40:109][1208][1216]: [DETAIL]"C:\PROGRAM FILES\RISING\RAV\Upgrade\Setup.exe" /PRODUCT=Rav /BIGUPDATE /CUSTOM=C:\PROGRAM FILES\RISING\RAV\Upgrade\Upgrade.xml
[2010-11-04][07:41:40:125][1208][1216]: [DETAIL]CheckCanRunning...
[2010-11-04][07:41:42:406][1208][1216]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2010-11-04][07:41:42:406][1208][1216]: [DETAIL]CRsSetupClass::Initialize...
[2010-11-04][07:41:42:406][1208][1216]: [DETAIL]Component Root: C:\PROGRAM FILES\RISING\RAV\Upgrade
[2010-11-04][07:41:42:406][1208][1216]: [DETAIL]SetMonFilter(1)...
[2010-11-04][07:41:42:406][1208][1216]: [DETAIL]Rav Installed...
[2010-11-04][07:41:42:406][1208][1216]: [DETAIL]Version: 22.00.05.07
[2010-11-05][08:05:25:812][1224][1232]: [DETAIL]Setup.exe Begin----------------------------------
[2010-11-05][08:05:25:812][1224][1232]: [DETAIL]"C:\PROGRAM FILES\RISING\RAV\Upgrade\Setup.exe" /PRODUCT=Rav /BIGUPDATE /CUSTOM=C:\PROGRAM FILES\RISING\RAV\Upgrade\Upgrade.xml
[2010-11-05][08:05:25:828][1224][1232]: [DETAIL]CheckCanRunning...
[2010-11-05][08:05:28:171][1224][1232]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2010-11-05][08:05:28:187][1224][1232]: [DETAIL]CRsSetupClass::Initialize...
[2010-11-05][08:05:28:187][1224][1232]: [DETAIL]Component Root: C:\PROGRAM FILES\RISING\RAV\Upgrade
[2010-11-05][08:05:29:281][1224][1232]: [DETAIL]SetMonFilter(1)...
[2010-11-05][08:05:29:296][1224][1232]: [DETAIL]Rav Installed...
[2010-11-05][08:05:29:312][1224][1232]: [DETAIL]Version: 22.00.05.07
[2010-11-05][08:39:55:750][1208][1212]: [DETAIL]Setup.exe Begin----------------------------------
[2010-11-05][08:39:55:812][1208][1212]: [DETAIL]"C:\PROGRAM FILES\RISING\RAV\Upgrade\Setup.exe" /PRODUCT=Rav /BIGUPDATE /CUSTOM=C:\PROGRAM FILES\RISING\RAV\Upgrade\Upgrade.xml
[2010-11-05][08:39:56:031][1208][1212]: [DETAIL]CheckCanRunning...
[2010-11-05][08:40:00:187][1208][1212]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2010-11-05][08:40:00:203][1208][1212]: [DETAIL]CRsSetupClass::Initialize...
[2010-11-05][08:40:00:203][1208][1212]: [DETAIL]Component Root: C:\PROGRAM FILES\RISING\RAV\Upgrade
[2010-11-05][08:40:00:203][1208][1212]: [DETAIL]SetMonFilter(1)...
[2010-11-05][08:40:00:203][1208][1212]: [DETAIL]Rav Installed...
[2010-11-05][08:40:00:203][1208][1212]: [DETAIL]Version: 22.00.05.07
[2010-11-05][08:40:05:375][1436][1476]: [DETAIL]Setup.exe Begin----------------------------------
[2010-11-05][08:40:05:375][1436][1476]: [DETAIL]"C:\PROGRAM FILES\RISING\RAV\UPGRADE\SETUP.EXE" /PRODUCT=RAV /BIGUPDATE /CUSTOM=C:\PROGRAM FILES\RISING\RAV\UPGRADE\UPGRADE.XML
[2010-11-05][08:40:05:375][1436][1476]: [DETAIL]Setup.exe End with ErrorCode: 0x80000012
[2010-11-05][08:40:20:203][1208][1212]: [DETAIL]Wait Timeout!
[2010-11-05][08:40:20:218][1208][1212]: [ACTION]SetMonFilter09(1, Rav)
[2010-11-05][08:40:20:218][1208][1212]: [DETAIL]PostMsg(505)
[2010-11-05][08:40:21:218][1208][1212]: [DETAIL]SetMonFilter End...
[2010-11-05][08:40:21:218][1208][1212]: [DETAIL]InitCommunication...
[2010-11-05][08:40:21:312][1208][1212]: [DETAIL]InitCommunication Successfully...
[2010-11-05][08:40:21:312][1208][1212]: [DETAIL]InitLanguage...
[2010-11-05][08:40:21:328][1208][1212]: [DETAIL]InitLanguage Successfully...
[2010-11-05][08:40:21:328][1208][1212]: [DETAIL]CRsSetupClass::CanInstall...
[2010-11-05][08:40:21:328][1208][1212]: [DETAIL]CRsSetupClass::PreRunning...
[2010-11-05][08:40:21:390][1208][1212]: [DETAIL]CRsSetupClass::PreUIShow...
[2010-11-05][08:40:21:390][1208][1212]: [DETAIL]CRsSetupClass::QueryNext...
[2010-11-05][08:40:21:406][1208][1212]: [DETAIL]CRsSetupClass::QueryNext...
[2010-11-05][08:40:21:437][1208][1212]: [DETAIL]CRsSetupClass::QueryNext...
[2010-11-05][08:40:21:515][1208][1212]: [DETAIL]CRsSetupClass::QueryNext...
[2010-11-05][08:40:21:546][1208][1212]: [DETAIL]CRsSetupClass::QueryNext...
[2010-11-05][08:40:22:093][1208][1212]: [DETAIL]CMergeXMLClass::Initialize...
[2010-11-05][08:40:22:093][1208][1212]: [DETAIL]CMergeXMLClass::CanInstall...
[2010-11-05][08:40:22:093][1208][1212]: [DETAIL]CMergeXMLClass::Uninitialize...
[2010-11-05][08:40:23:375][1208][1212]: [DETAIL]CMergeXMLClass::Initialize...
[2010-11-05][08:40:23:375][1208][1212]: [DETAIL]CMergeXMLClass::CanInstall...
[2010-11-05][08:40:23:375][1208][1212]: [DETAIL]CMergeXMLClass::Uninitialize...
[2010-11-05][08:40:23:781][1208][1212]: [DETAIL]CMergeXMLClass::Initialize...
[2010-11-05][08:40:23:781][1208][1212]: [DETAIL]CMergeXMLClass::CanInstall...
[2010-11-05][08:40:23:781][1208][1212]: [DETAIL]CMergeXMLClass::Uninitialize...
用户系统信息：Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; QQPinyin 730; TencentTraveler 4.0)
