安装问题紧急求助以是3年老用服 - 瑞星卡卡安全论坛bbs.ikaka.com

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[求助] 安装问题紧急求助以是3年老用服

紧急求助12 初生襁褓狮帖子:1 注册: 2011-01-16 来自:	发表于： 2011-01-16 13:07 \| 只看楼主短消息资料字号：小中大 1楼安装问题紧急求助以是3年老用服 [2011-01-16][12:41:38:062][1520][1400]: [DETAIL]Setup.exe Begin---------------------------------- [2011-01-16][12:41:38:093][1520][1400]: [DETAIL]C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\setup.exe [2011-01-16][12:41:38:406][1520][1400]: [DETAIL]Execute langsel.exe [2011-01-16][12:41:38:406][1520][1400]: [DETAIL] WinSessionThread CreateProcess begin dwSessionID = 0! [2011-01-16][12:41:38:421][1520][1400]: [DETAIL]GetLogonUserToken(0) [2011-01-16][12:41:38:421][1520][1400]: [DETAIL] WinSessionThread GetPidByName dwPID = 1476 , name=Explorer.exe! [2011-01-16][12:41:38:421][1520][1400]: [DETAIL]Explorer is running... [2011-01-16][12:41:38:421][1520][1400]: [ACTION]WinSessionThread CreateProcess SetTokenInformation return value:4 [2011-01-16][12:41:38:593][1520][1400]: [DETAIL] WinSessionThread CreateProcess pid = 3080, CreateProcessAsUser err = 0 ! [2011-01-16][12:41:38:593][1520][1400]: [DETAIL] WinSessionThread CreateProcess ret = 220 end ! [2011-01-16][12:41:40:562][1520][1400]: [DETAIL]CheckCanRunning... [2011-01-16][12:41:40:562][1520][1400]: [ALERT]Failed to call OpenService(RSD)! Err Code: 1060 [2011-01-16][12:41:40:625][1520][1400]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000 [2011-01-16][12:41:40:625][1520][1400]: [DETAIL]Create Temp Cfg From C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\rfwdlcfg\12345678.000 to C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RFW.cfg [2011-01-16][12:41:40:640][1520][1400]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000 [2011-01-16][12:41:41:015][1520][1400]: [DETAIL]CRsSetupClass::Initialize... [2011-01-16][12:41:41:015][1520][1400]: [DETAIL]Component Root: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp [2011-01-16][12:41:41:015][1520][1400]: [DETAIL]SetMonFilter(1)... [2011-01-16][12:41:41:015][1520][1400]: [DETAIL]No Mon Installed... [2011-01-16][12:41:41:015][1520][1400]: [DETAIL]InitCommunication... [2011-01-16][12:41:41:031][1520][1400]: [DETAIL]InitCommunication Successfully... [2011-01-16][12:41:41:031][1520][1400]: [DETAIL]InitLanguage... [2011-01-16][12:41:41:046][1520][1400]: [DETAIL]InitLanguage Successfully... [2011-01-16][12:41:41:046][1520][1400]: [DETAIL]CRsSetupClass::CanInstall... [2011-01-16][12:41:41:062][1520][1400]: [DETAIL]CRsSetupClass::PreRunning... [2011-01-16][12:41:41:078][1520][1400]: [DETAIL]CRsSetupClass::PreUIShow... [2011-01-16][12:41:41:078][1520][1400]: [DETAIL]CRsSetupClass::QueryNext... [2011-01-16][12:41:41:093][1520][1400]: [DETAIL]CRsSetupClass::QueryNext... [2011-01-16][12:41:42:406][1520][1400]: [DETAIL]CRsSetupClass::QueryNext... [2011-01-16][12:41:44:625][1520][1400]: [DETAIL]CRsSetupClass::QueryNext... [2011-01-16][12:41:44:640][1520][1400]: [DETAIL]CRsSetupClass::QueryNext... [2011-01-16][12:41:44:781][1520][1400]: [DETAIL]CMergeXMLClass::Initialize... [2011-01-16][12:41:44:781][1520][1400]: [DETAIL]CMergeXMLClass::CanInstall... [2011-01-16][12:41:44:781][1520][1400]: [DETAIL]CMergeXMLClass::Uninitialize... [2011-01-16][12:41:47:468][1520][1400]: [DETAIL]CRsSetupClass::QueryNext... [2011-01-16][12:41:47:515][1520][1400]: [DETAIL]CRsSetupClass::QueryNext... [2011-01-16][12:41:47:515][1520][1400]: [DETAIL]CRsSetupClass::QueryNext... [2011-01-16][12:41:47:531][1520][2976]: [DETAIL]RunFirstInstall, AfterReboot: 0 [2011-01-16][12:41:47:531][1520][2976]: [ACTION]InstallRSD... [2011-01-16][12:41:47:531][1520][2976]: [DETAIL]RsStopService(RsMgrSvc) [2011-01-16][12:41:47:531][1520][2976]: [ALERT]OpenService(RsMgrSvc) Failed! Err Code: 1060 [2011-01-16][12:41:47:546][1520][2976]: [DETAIL]Back Up File From: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\os.xml To: C:\Program Files\Rising\RSD\Backup\RSD\RSSetup\os.xml Return: 1 [2011-01-16][12:41:47:546][1520][2976]: [DETAIL]Back Up File From: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\rslang.dll To: C:\Program Files\Rising\RSD\Backup\RSD\RSSetup\rslang.dll Return: 1 [2011-01-16][12:41:47:546][1520][2976]: [DETAIL]Back Up File From: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\RsAppMgr.dll To: C:\Program Files\Rising\RSD\Backup\RSD\RSSetup\RsAppMgr.dll Return: 1 [2011-01-16][12:41:47:546][1520][2976]: [DETAIL]Back Up File From: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\CfgDll.dll To: C:\Program Files\Rising\RSD\Backup\RSD\RSSetup\CfgDll.dll Return: 1 [2011-01-16][12:41:47:562][1520][2976]: [DETAIL]Back Up File From: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\Setup.exe To: C:\Program Files\Rising\RSD\Backup\RSD\RSSetup\Setup.exe Return: 1 [2011-01-16][12:41:47:562][1520][2976]: [DETAIL]Back Up File From: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\updater.exe To: C:\Program Files\Rising\RSD\Backup\RSD\RSSetup\updater.exe Return: 1 [2011-01-16][12:41:47:562][1520][2976]: [DETAIL]Back Up File From: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\RsStub.exe To: C:\Program Files\Rising\RSD\Backup\RSD\RSSetup\RsStub.exe Return: 1 [2011-01-16][12:41:47:578][1520][2976]: [DETAIL]Back Up File From: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\RsMgrSvc.exe To: C:\Program Files\Rising\RSD\Backup\RSD\RSSetup\RsMgrSvc.exe Return: 1 [2011-01-16][12:41:47:578][1520][2976]: [DETAIL]Back Up File From: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\RsBackup.exe To: C:\Program Files\Rising\RSD\Backup\RSD\RSSetup\RsBackup.exe Return: 1 [2011-01-16][12:41:47:578][1520][2976]: [DETAIL]Back Up File From: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\setup.dat To: C:\Program Files\Rising\RSD\Backup\RSD\RSSetup\setup.dat Return: 1 [2011-01-16][12:41:47:578][1520][2976]: [DETAIL]Back Up File From: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\comx3.dll To: C:\Program Files\Rising\RSD\Backup\RSD\RSSetup\comx3.dll Return: 1 [2011-01-16][12:41:47:593][1520][2976]: [DETAIL]Back Up File From: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\syslay.dll To: C:\Program Files\Rising\RSD\Backup\RSD\RSSetup\syslay.dll Return: 1 [2011-01-16][12:41:47:593][1520][2976]: [DETAIL]Back Up File From: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\update.xml To: C:\Program Files\Rising\RSD\Backup\RSD\RSSetup\update.xml Return: 1 [2011-01-16][12:41:47:593][1520][2976]: [DETAIL]Back Up File From: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\rsdinfo.dll To: C:\Program Files\Rising\RSD\Backup\RSD\RSSetup\rsdinfo.dll Return: 1 [2011-01-16][12:41:47:609][1520][2976]: [DETAIL]Back Up File From: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\RSD936\CHS.lag To: C:\Program Files\Rising\RSD\Backup\RSD\RSSetup\RSD936\CHS.lag Return: 1 [2011-01-16][12:41:47:609][1520][2976]: [DETAIL]Back Up File From: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\RSD950\CHT.lag To: C:\Program Files\Rising\RSD\Backup\RSD\RSSetup\RSD950\CHT.lag Return: 1 [2011-01-16][12:41:47:609][1520][2976]: [DETAIL]Back Up File From: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\RSD1252\Eng.lag To: C:\Program Files\Rising\RSD\Backup\RSD\RSSetup\RSD1252\Eng.lag Return: 1 [2011-01-16][12:41:47:625][1520][2976]: [DETAIL]Back Up File From: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\RSD932\Jpn.lag To: C:\Program Files\Rising\RSD\Backup\RSD\RSSetup\RSD932\Jpn.lag Return: 1 [2011-01-16][12:41:47:625][1520][2976]: [DETAIL]BackUp XML File From: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\RSSetup.xml To C:\Program Files\Rising\RSD\Backup\RSD\RSSetup\RSSetup.xml [2011-01-16][12:41:47:625][1520][2976]: [DETAIL]InstallComponent(RSSetup) [2011-01-16][12:41:47:625][1520][2976]: [DETAIL]Prepare To Copy File From C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\os.xml To C:\Program Files\Rising\RSD\os.xml... [2011-01-16][12:41:47:625][1520][2976]: [DETAIL]Copy File Return: 1, NeedReboot: 0 [2011-01-16][12:41:47:625][1520][2976]: [DETAIL]Prepare To Copy File From C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\rslang.dll To C:\Program Files\Rising\RSD\rslang.dll... [2011-01-16][12:41:47:625][1520][2976]: [DETAIL]Copy File Return: 1, NeedReboot: 0 [2011-01-16][12:41:47:640][1520][2976]: [DETAIL]Prepare To Copy File From C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\RsAppMgr.dll To C:\Program Files\Rising\RSD\RsAppMgr.dll... [2011-01-16][12:41:47:640][1520][2976]: [DETAIL]Copy File Return: 1, NeedReboot: 0 [2011-01-16][12:41:47:640][1520][2976]: [DETAIL]Prepare To Copy File From C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\CfgDll.dll To C:\Program Files\Rising\RSD\CfgDll.dll... [2011-01-16][12:41:47:640][1520][2976]: [DETAIL]Copy File Return: 1, NeedReboot: 0 [2011-01-16][12:41:47:640][1520][2976]: [DETAIL]Prepare To Copy File From C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\Setup.exe To C:\Program Files\Rising\RSD\Setup.exe... [2011-01-16][12:41:47:656][1520][2976]: [DETAIL]Copy File Return: 1, NeedReboot: 0 [2011-01-16][12:41:47:656][1520][2976]: [DETAIL]Prepare To Copy File From C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\updater.exe To C:\Program Files\Rising\RSD\updater.exe... [2011-01-16][12:41:47:656][1520][2976]: [DETAIL]Copy File Return: 1, NeedReboot: 0 [2011-01-16][12:41:47:656][1520][2976]: [DETAIL]Prepare To Copy File From C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\RsStub.exe To C:\Program Files\Rising\RSD\RsStub.exe... [2011-01-16][12:41:47:656][1520][2976]: [DETAIL]Copy File Return: 1, NeedReboot: 0 [2011-01-16][12:41:47:656][1520][2976]: [DETAIL]Prepare To Copy File From C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\RsMgrSvc.exe To C:\Program Files\Rising\RSD\RsMgrSvc.exe... [2011-01-16][12:41:47:656][1520][2976]: [DETAIL]Copy File Return: 1, NeedReboot: 0 [2011-01-16][12:41:47:656][1520][2976]: [DETAIL]Prepare To Copy File From C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\RsBackup.exe To C:\Program Files\Rising\RSD\RsBackup.exe... [2011-01-16][12:41:47:671][1520][2976]: [DETAIL]Copy File Return: 1, NeedReboot: 0 [2011-01-16][12:41:47:671][1520][2976]: [DETAIL]Prepare To Copy File From C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\setup.dat To C:\Program Files\Rising\RSD\setup.dat... [2011-01-16][12:41:47:671][1520][2976]: [DETAIL]Copy File Return: 1, NeedReboot: 0 [2011-01-16][12:41:47:671][1520][2976]: [DETAIL]Prepare To Copy File From C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\comx3.dll To C:\Program Files\Rising\RSD\comx3.dll... [2011-01-16][12:41:47:671][1520][2976]: [DETAIL]Copy File Return: 1, NeedReboot: 0 [2011-01-16][12:41:47:671][1520][2976]: [DETAIL]Prepare To Copy File From C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\syslay.dll To C:\Program Files\Rising\RSD\syslay.dll... [2011-01-16][12:41:47:687][1520][2976]: [DETAIL]Copy File Return: 1, NeedReboot: 0 [2011-01-16][12:41:47:687][1520][2976]: [DETAIL]Prepare To Copy File From C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\update.xml To C:\Program Files\Rising\RSD\update.xml... [2011-01-16][12:41:47:687][1520][2976]: [DETAIL]Copy File Return: 1, NeedReboot: 0 [2011-01-16][12:41:47:687][1520][2976]: [DETAIL]Prepare To Copy File From C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\rsdinfo.dll To C:\Program Files\Rising\RSD\rsdinfo.dll... [2011-01-16][12:41:47:687][1520][2976]: [DETAIL]Copy File Return: 1, NeedReboot: 0 [2011-01-16][12:41:47:687][1520][2976]: [DETAIL]Prepare To Copy File From C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\RSD936\CHS.lag To C:\Program Files\Rising\RSD\RSD936\CHS.lag... [2011-01-16][12:41:47:703][1520][2976]: [DETAIL]Copy File Return: 1, NeedReboot: 0 [2011-01-16][12:41:47:703][1520][2976]: [DETAIL]Prepare To Copy File From C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\RSD950\CHT.lag To C:\Program Files\Rising\RSD\RSD950\CHT.lag... [2011-01-16][12:41:47:703][1520][2976]: [DETAIL]Copy File Return: 1, NeedReboot: 0 [2011-01-16][12:41:47:703][1520][2976]: [DETAIL]Prepare To Copy File From C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\RSD1252\Eng.lag To C:\Program Files\Rising\RSD\RSD1252\Eng.lag... [2011-01-16][12:41:47:703][1520][2976]: [DETAIL]Copy File Return: 1, NeedReboot: 0 [2011-01-16][12:41:47:703][1520][2976]: [DETAIL]Prepare To Copy File From C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\RSD932\Jpn.lag To C:\Program Files\Rising\RSD\RSD932\Jpn.lag... [2011-01-16][12:41:47:718][1520][2976]: [DETAIL]Copy File Return: 1, NeedReboot: 0 [2011-01-16][12:41:47:718][1520][2976]: [DETAIL]Copy XML File From: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RavTmp\RSSetup.xml To C:\Program Files\Rising\RSD\XMLS\RSSetup.xml [2011-01-16][12:41:47:718][1520][2976]: [DETAIL]RsInstallService(RsMgrSvc) [2011-01-16][12:41:47:875][1520][2976]: [DETAIL]RsInstallService(RsMgrSvc) Return: 1 [2011-01-16][12:41:47:875][1520][2976]: [DETAIL]RsSetServiceFailureAction(RsMgrSvc) [2011-01-16][12:41:47:875][1520][2976]: [ALERT]ChangeServiceConfig2 Failed! Err Code: 3 [2011-01-16][12:41:47:875][1520][2976]: [DETAIL]RsSetServiceFailureAction(RsMgrSvc) Return: 0 [2011-01-16][12:41:57:812][1520][2976]: [DETAIL]Install 用户系统信息：Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)
紧急求助12 初生襁褓狮帖子:1 注册: 2011-01-16 来自:	分享到：

瑞星工程师16 在线技术支持工程师帖子:9362 注册: 2008-09-08 来自:	发表于： 2011-01-16 13:56 \| 短消息资料字号：小中大 2楼回复：安装问题紧急求助以是3年老用服您是什么操作系统？安装有什么提示？请提供相关截图。如何截图和以附件形式发图以及日志文件到论坛。以及IE8上传文件提示“无效”的解决方法： http://bbs.ikaka.com/showtopic-8616820.aspx
瑞星工程师16 在线技术支持工程师帖子:9362 注册: 2008-09-08 来自:

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