下好了安装包~但是按的过程提醒无法安装~提示C:\Program Files\Rising\Ris\ExtFile.dll
C:\Program Files\Rising\Ris\ExtMail.dll
C:\Program Files\Rising\Ris\mvengine.dll
C:\Program Files\Rising\Ris\pearc.dll
C:\Program Files\Rising\Ris\revm.dll
C:\Program Files\Rising\Ris\ScanEX.dll
C:\Program Files\Rising\Ris\scanexec.dll
C:\Program Files\Rising\Ris\ScanMac.dll
C:\Program Files\Rising\Ris\ScanPE.dll
C:\Program Files\Rising\Ris\ScanSct.dll
C:\Program Files\Rising\Ris\urutils.dll
C:\Program Files\Rising\Ris\XMLS\RsEngine.xml
C:\Program Files\Rising\Ris\recomp.cfg
C:\Program Files\Rising\Ris\VirusLib.dll
C:\Program Files\Rising\Ris\XMLS\VirusLib.xml
C:\Program Files\Rising\Ris\RavCopy.exe
C:\Program Files\Rising\Ris\XMLS\RavCopy.xml
C:\Program Files\Rising\Ris\XMLS\Setup.xml
C:\Program Files\Rising\Ris\LangSet.dll
C:\Program Files\Rising\Ris\skinset.dll
C:\Program Files\Rising\Ris\url.ini
C:\Program Files\Rising\Ris\RegGuide\SnIn0936.htm
C:\Program Files\Rising\Ris\RegGuide\SnIn0950.htm
C:\Program Files\Rising\Ris\RegGuide\SnIn1252.htm
C:\Program Files\Rising\Ris\XMLS\CfiRIS.xml
C:\Program Files\Rising\Ris\Setup.exe
C:\Program Files\Rising\Ris\Setup.dll
C:\Program Files\Rising\Ris\SmartUp.exe
C:\Program Files\Rising\Ris\XMLS\RsSetup.xml
C:\Program Files\Rising\Ris\XMLS\RsSkin.xml
C:\PROGRAM FILES\RISING\RIS\Update\XMLS\RsSkin.xml

用户系统信息：Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1)

是升级提示还是安装时提示？
1、开始-运行-%temp%-确认-清空该目录下允许删除得所有文件
    2、开始--程序--全功能软件--添加删除组件--修复
然后再升级看看

C:\Program Files\Rising\Ris\Update\url.ini


C:\Program Files\Rising\Ris\Update\url.ini
C:\Program Files\Rising\Ris\Update\XMLS\RsSkin.xml

请提供无法安装时报错截图。