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瑞星更新过程的问题

瑞星更新过程的问题

我公司有一台电脑是XP,安装的是瑞星网络版,但是发现这个机子瑞星在升级过程中当提示:系统中心因升级暂时退出。这时电脑就回重启,重启后还会因为这个原因导致电脑频繁重启。请问这是什么原因造成的,怎么解决。

[用户系统信息]Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; MAXTHON 2.0)
最后编辑2008-04-18 12:31:29
分享到:
gototop
 

截个图发上来看看
gototop
 

没法截图,升级过程中就重启了
gototop
 

用听诊器扫描下 把瑞星听诊信息贴上来
gototop
 

安全模式可以进去吗?客户端的版本是多少?
gototop
 

HijackThis_zww汉化版扫描日志 V1.99.1
保存于      10:55:41, 日期 2008-4-2
操作系统:  Windows XP SP2 (WinNT 5.01.2600)
浏览器:    Internet Explorer v6.00 SP2 (6.00.2900.2180)

当前运行的进程:         
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Rising\Rav\Update\SetupRav.exe
C:\Program Files\Rising\Rav\RavTray.exe
F:\setup\HijackThis1991zww.exe

F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: QQCycloneHelper - {00000000-12C9-4305-82F9-43058F20E8D2} - C:\Program Files\Tencent\QQDownload\QQIEHelper01.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - d:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Tencent Browser Helper - {0C7C23EF-A848-485B-873C-0ED954731014} - C:\Program Files\TENCENT\SSPlus\SAddr1.dll
O2 - BHO: (no name) - {33C3992F-1963-49BE-88D7-974C8EE564B5} - (no file)
O2 - BHO: (no name) - {A9930D97-9CF0-42A0-A10D-4F28836579D5} - C:\PROGRA~1\KuGoo3\KUGOO3~1.OCX
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Alexacn.xLeft - {B437B7E2-B769-4F90-A2AD-FF5520637977} - C:\Program Files\Alexacn\Alexacn.dll (file missing)
O2 - BHO: (no name) - {D29DCEE0-457B-45A2-A92D-741B95B7723B} - C:\Program Files\Internet Explorer\PLUGINS\Ns_Sys55.Sys (file missing)
O2 - BHO: (no name) - {E16BB625-16F1-4338-AA38-098F6873AC24} - (no file)
O3 - IE工具栏增项: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - 启动项HKLM\\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - 启动项HKLM\\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - 启动项HKLM\\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - 启动项HKLM\\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - 启动项HKLM\\Run: [SoundMan] SOUNDMAN.EXE
O4 - 启动项HKLM\\Run: [FASTKEY] C:\Program Files\Lenovo\功能键盘\HotKeyB.exe
O4 - 启动项HKLM\\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - 启动项HKLM\\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - 启动项HKLM\\Run: [KuGoo3] C:\Program Files\KuGoo2007\KuGoo.exe
O4 - 启动项HKLM\\Run: [OAClient] C:\WINDOWS\烟草行业OA信使\OAClientSet.exe
O4 - 启动项HKLM\\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - 启动项HKLM\\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - 启动项HKLM\\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - 启动项HKLM\\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - 启动项HKLM\\Run: [RavTray] "C:\Program Files\Rising\Rav\RavTray.exe"
O4 - 启动项HKLM\\Run: [RavTask] "C:\Program Files\Rising\Rav\RavTask.exe" -system
O4 - 启动项HKLM\\Run: [runeip] "C:\Program Files\Rising\AntiSpyware\runiep.exe" /startup
O4 - 启动项HKLM\\RunOnce: [CCenterInst] "C:\Program Files\Rising\Rav\CCenter.exe" -install
O4 - 启动项HKCU\\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - 启动项HKCU\\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = D:\program\office2k\Office\OSA9.EXE
O9 - 浏览器额外的按钮: 联想 - {6096E38F-5AC1-4391-8EC4-75DFA92FB32F} - http://www.lenovo.com (file missing)
O9 - 浏览器额外的按钮: 词霸 - {9A687CA6-D585-4947-9ED9-BE96071F5CD9} - d:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O9 - 浏览器额外的按钮: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - 浏览器额外的“工具”菜单项: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [TBH] 中文搜搜
O14 - IERESET.INF: START_PAGE_URL=http://www.lenovo.com
O16 - DPF: {05C1004E-2596-48E5-8E26-39362985EEB9} (MMCPlayer Class) - http://p3p.sogou.com/MMCShell.cab
O16 - DPF: {118B182C-02A9-46BC-B0CF-9BD43CA51E68} (prjWordControlNX.WordControlNX) - http://10.196.0.214:10000/rhasa/application/include/ocx/WordControlNX.CAB
O16 - DPF: {39D420B3-E0EB-424C-89AA-C24F8DE7EF79} (KooPlayer Control) - http://www.tvkoo.com/update/KooPlayer.ocx
O16 - DPF: {8753365F-5078-4BEA-BAD9-46847CE6CAA5} (ocxWordControl.WordControl) - http://10.196.0.214:10000/rhasa/application/include/ocx/ocxWordControl.CAB
O16 - DPF: {9242BB35-0DB0-43AC-8DFC-8EA07E63B92A} (LiveMediaOcx Control) - http://dl_dir.qq.com/qqtv/QQLiveOcxSetup.exe
O16 - DPF: {B4E0F65D-50C3-481C-847A-CC5AE9F77EA8} (HSWEB Control) - http://10.196.0.214:9080/nxyc/ocx/hsit.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{35C464B2-D0A6-4F83-8580-D91BBB722FCA}: NameServer = 202.100.96.68
O18 - 列举现有的协议: dic - {C21F5C32-F57A-4A0D-8E0A-B672691C52D0} - d:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O18 - 列举现有的协议: KuGoo - {6AC4FBC7-AA38-45EC-9634-D6D20B679EFC} - C:\WINDOWS\system32\KuGoo3DownXControl.ocx
O18 - 列举现有的协议: KuGoo3 - {6AC4FBC7-AA38-45EC-9634-D6D20B679EFC} - C:\WINDOWS\system32\KuGoo3DownXControl.ocx
O20 - AppInit_DLLs: bauhgnem.dll,eohsom.dll,fyom.dll,sauhad.dll,ijougiemnaw.dll,taijoad.dll,lnaixnauhqq.dll,idtj.dll,vhqq.dll,atgnehz.dll,rsqq.dll,tsqc.dll,vauyiqvlnaix.dll,wQ.dll,fmxh.dll,cty.dll,pahzij.dll,jz.dll,bz.dll,pyomielnux.dll,mhtd.dll,qnefnaib.dll,ej.dll,uixauh.dll,hjiq.dll,kiluw.dll,dsfg.dll,yqhs.dll,oaijihzeuyouhz.dll,jemnaw.dll,cuhad.dll,laixuhz.dll,rfhx.dll,mnauygniqaixnaij.dll,oqnauhc.dll,xjxr.dll,utiemnaw.dll,sve.dll,wininat.dll,gnolnait.dll,zadnew.dll,htwx.dll,knaixnauhuoyizqq.dll,duygnef.dll,gmx.dll,nadgnohiac.dll,agzg.dll,qlihzouhgnfe.dll,bchib.dll,tzm.dll,r2.dll,slcs.dll,xptyj.dll,xhtd.dll,QQ.dll,sfhx.dll,gnaixnauhqq.dll,3auhad.dll,oadnew.dll,iemnaw.dll,qcsct.dll,oadgnohia
gototop
 

建议先卸载第三方软件观察一下,系统中没有明显的病毒,有可能是存在冲突导致。如果卸载软件也不能确定,只能分析dump文件了,呵呵。
gototop
 

DUMP
是什么文件
gototop
 

引用:
【泉水夜猫的贴子】DUMP
是什么文件
………………

系统出现问题时生成了内存记录文件
你在做其他操作时系统会重启吗?
gototop
 

右键我的电脑属性,高级里选择启动和故障恢复,再进入设置。dump文件可在系统蓝屏或重启的情况下,记录内存里的信息,可以帮组分析系统问题。
gototop
 
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