怎么我的QQ一打开就老是出现遇到问题需要重启！！重新安装不了！！安装程序打开就没了！！哪个大虾知道是什么原因吗？？？？
错误信息是这样的：
Microsoft Windows XP Service Pack 2 [Build 5.1.2600]
QQ 16.31.173 SP0 KB4 734021742F9DE5A1077E7FC36D1E4A93
-----------------------------------
Type: EXCEPTION_ACCESS_VIOLATION
Address: 0x025FB8D1
Error: Read address 0x00000000
Call stack:
0x025E0000[1B8D1] LongConnection.dll: (11768320,11134976,1399360,1398400)
0x025E0000[D63A] LongConnection.dll: (55935056,11768320,11769328,11134976)
0x00400000[71257] QQ.exe: (-58,0,11135180,11137072)
0x00400000[72D0D] QQ.exe: (100,11135116,11135116,1611248571)
0x60090000[B450] BasicCtrlDll.dll: (100,0,1621106777,1)
0x60090000[B3DA] BasicCtrlDll.dll: (275,1,1611361816,1244448)
0x60A00000[1CEA] MFC42.DLL: (275,1,0,1244724)
0x60A00000[1C73] MFC42.DLL: (0,2687530,275,1)
0x60A00000[1BFB] MFC42.DLL: (2687530,275,1,0)
0x60A00000[1BBA] MFC42.DLL: (2687530,275,1,0)
0x77D10000[8734] USER32.dll: (1621105537,2687530,275,1)
0x77D10000[8816] USER32.dll: (0,1621105537,2687530,275)
0x77D10000[89CD] USER32.dll: (5748300,1,5748300,1621103054)
0x77D10000[96C7] USER32.dll: (5748300,0,5748248,1621135780)
0X60A00000[11CE] MFC42.DLL: (5748248,5748248,1245120,-1)
0X60A00000[91A4] MFC42.DLL: (5748248,1621144830,-2147483647,1385269)
0X60A00000[9154] MFC42.DLL: (-2147483647,1385269,0,5230459)
0X60A00000[B4FE] MFC42.DLL: (4194304,0,1385269,1)
0X00400000[FCF7B] QQ.exe: (4194304,0,1385269,1)
0X00400000[85253] QQ.exe: (-2147483647,43245764,2147344384,-2138620836)
0X7C800000[16D4F] kernel32.dll: (2088856920,0,0,0)
0X7C800000[399F3] kernel32.dll: (0,0,0,0)
Modules:
-----------------------------------
[ 0x00400000 ] D:\Program Files\Tencent\QQ\QQ.exe [0.0.0.0,2007-02-02 18:59:37]
[ 0x00F00000 ] D:\Program Files\Tencent\QQ\LoginCtrl.dll [,2007-03-19 14:29:10]
[ 0x01350000 ] D:\Program Files\Tencent\QQ\npkcntc.dll [2006.6.27.1,2006-08-15 17:09:47]
[ 0x013A0000 ] D:\Program Files\Tencent\QQ\npkpdb.dll [2003.10.1.1,2003-10-09 12:33:47]
[ 0x01BC0000 ] D:\Program Files\Tencent\QQ\QQRes.dll [1.0.0.1,2007-02-03 15:09:19]
[ 0x025E0000 ] D:\Program Files\Tencent\QQ\LongConnection.dll [5.0.200.160,2007-03-19 10:51:33]
[ 0x02790000 ] C:\WINDOWS\system32\Macromed\Flash\flash.ocx [7.0.14.0,2003-09-05 05:17:57]
[ 0x02EB0000 ] D:\Program Files\Tencent\QQ\MailSummary.dll [1.0.0.1,2007-02-02 18:57:30]
[ 0x02F70000 ] D:\Program Files\Tencent\QQ\SCCore.dll [2.0.0.1,2006-08-07 11:12:33]
[ 0x10000000 ] D:\Program Files\Tencent\QQ\RICHED20.dll [10.0.0.831,2006-08-31 10:46:37]
[ 0x20000000 ] C:\WINDOWS\system32\xpsp2res.dll [5.1.2600.2180,2004-08-17 07:40:46]
[ 0x5ADC0000 ] C:\WINDOWS\system32\uxtheme.dll [6.0.2900.2180,2004-08-04 15:52:01]
[ 0x5D170000 ] C:\WINDOWS\system32\COMCTL32.dll [5.82.2900.2180,2004-08-17 07:38:02]
[ 0x5EFE0000 ] C:\WINDOWS\system32\OLEPRO32.DLL [5.1.2600.2180,2004-08-17 07:39:26]
[ 0x5FDD0000 ] C:\WINDOWS\system32\NETAPI32.dll [5.1.2600.2180,2004-08-17 07:38:07]
[ 0x60090000 ] D:\Program Files\Tencent\QQ\BasicCtrlDll.dll [7.0.101.80,2007-02-02 15:49:47]
[ 0x600D0000 ] D:\Program Files\Tencent\QQ\BQQApplication.dll [,2007-02-02 17:18:46]
[ 0x600F0000 ] D:\Program Files\Tencent\QQ\CameraDll.dll [1.0.0.1,2006-08-19 15:38:47]
[ 0x601A0000 ] D:\Program Files\Tencent\QQ\CQQApplication.dll [,2007-02-02 17:26:49]
[ 0x602C0000 ] D:\Program Files\Tencent\QQ\DialerAllinOne.dll [1.4.0.0,2005-07-28 15:51:16]
[ 0x60310000 ] D:\Program Files\Tencent\QQ\FlashAvatarDll.dll [1.4.0.1,2005-05-26 13:00:02]
[ 0x60350000 ] D:\Program Files\Tencent\QQ\gdiplus.dll [5.1.3102.2180,2004-08-04 15:50:55]
[ 0x60640000 ] D:\Program Files\Tencent\QQ\GroupLive.dll [,2007-02-02 17:40:07]
[ 0x60680000 ] D:\Program Files\Tencent\QQ\HostingMgr.dll [1.0.0.1,2007-02-02 18:02:29]
[ 0x608B0000 ] D:\Program Files\Tencent\QQ\LoginCtrlRes.dll [1.0.0.1,2007-02-02 17:43:37]
[ 0x60A00000 ] D:\Program Files\Tencent\QQ\MFC42.DLL [6.0.8665.0,1999-12-11 01:17:01]
[ 0x60BB0000 ] D:\Program Files\Tencent\QQ\NewSkin.dll [1.0.0.1,2007-02-02 16:54:56]
[ 0x60D10000 ] D:\Program Files\Tencent\QQ\PhoneAPI.dll [1.0.0.1,2007-02-02 18:07:30]
[ 0x60FD0000 ] C:\WINDOWS\system32\hnetcfg.dll [5.1.2600.2180,2004-08-17 07:37:44]
[ 0x61100000 ] D:\Program Files\Tencent\QQ\QQAllInOne.dll [,2007-02-02 18:54:07]
[ 0x612E0000 ] D:\Program Files\Tencent\QQ\QQAPI.dll [1.0.0.1,2007-02-02 17:54:09]
[ 0x61320000 ] D:\Program Files\Tencent\QQ\QQAvatar.dll [,2007-02-02 17:28:43]
[ 0x61360000 ] D:\Program Files\Tencent\QQ\QQBaseClassInDll.dll [1.0.0.1,2007-02-02 17:13:47]
[ 0x615A0000 ] D:\Program Files\Tencent\QQ\QQConfigPlugin.dll [1.0.0.1,2007-02-02 17:54:30]
[ 0x61640000 ] D:\Program Files\Tencent\QQ\QQGroupMng.dll [1.0.0.1,2007-02-02 17:43:17]
[ 0x616B0000 ] D:\Program Files\Tencent\QQ\QQHelperDll.dll [1.0.0.1,2007-02-02 17:00:45]
[ 0x61750000 ] D:\Program Files\Tencent\QQ\QQKnowledgeSearch.dll [1.0.0.1,2007-02-02 17:16:08]
[ 0x61780000 ] D:\Program Files\Tencent\QQ\QQMainFrame.dll [,2007-02-02 18:10:55]
[ 0x61910000 ] D:\Program Files\Tencent\QQ\QQPet.dll [1.0.0.1,2007-02-02 18:04:20]
[ 0x61950000 ] D:\Program Files\Tencent\QQ\QQPlugin.dll [,2007-02-02 18:19:40]
[ 0x61BE0000 ] C:\WINDOWS\system32\MFC42LOC.DLL [6.0.8665.0,2001-09-01 07:01:06]
[ 0x61E70000 ] D:\Program Files\Tencent\QQ\QQSettingCtrl.dll [1.0.0.1,2007-02-02 17:58:59]
[ 0x61EF0000 ] D:\Program Files\Tencent\QQ\QQSpace.dll [1.0.0.1,2007-02-02 18:04:57]
[ 0x62020000 ] D:\Program Files\Tencent\QQ\QRingMng.dll [,2007-02-02 17:38:34]
[ 0x62080000 ] D:\Program Files\Tencent\QQ\riched20_.dll [5.31.23.1218,2003-03-26 11:45:31]
[ 0x620F0000 ] D:\Program Files\Tencent\QQ\RICHED32.DLL [5.0.2134.1,1999-12-11 01:14:55]
[ 0x62220000 ] D:\Program Files\Tencent\QQ\UserDefinedHead.dll [1.0.0.1,2007-02-02 18:03:19]
[ 0x62290000 ] D:\Program Files\Tencent\QQ\vbscript.dll [5.6.0.7426,2002-02-27 06:58:03]
[ 0x626B0000 ] D:\Program Files\Tencent\QQ\WizardCtrl.dll [1.0.0.1,2007-02-02 17:52:58]
[ 0x62C20000 ] C:\WINDOWS\system32\LPK.DLL [5.1.2600.2180,2004-08-17 07:37:58]
[ 0x68BE0000 ] C:\WINDOWS\system32\HID.DLL [5.1.2600.2180,2004-08-17 07:37:40]
[ 0x68D60000 ] C:\WINDOWS\system32\DBGHELP.dll [5.1.2600.2180,2004-08-17 07:37:37]
[ 0x70E20000 ] C:\WINDOWS\system32\asycfilt.dll [5.1.2600.2180,2004-08-17 07:38:10]
[ 0x719C0000 ] C:\WINDOWS\system32\mswsock.dll [5.1.2600.2180,2004-08-17 07:40:52]
[ 0x71A00000 ] C:\WINDOWS\System32\wshtcpip.dll [5.1.2600.2180,2004-08-17 07:39:46]
[ 0x71A10000 ] C:\WINDOWS\system32\WS2HELP.dll [5.1.2600.2180,2004-08-17 07:39:36]
[ 0x71A20000 ] C:\WINDOWS\system32\WS2_32.dll [5.1.2600.2180,2004-08-17 07:39:35]
[ 0x71A40000 ] C:\WINDOWS\system32\WSOCK32.dll [5.1.2600.2180,2004-08-17 07:39:48]
[ 0x72210000 ] C:\WINDOWS\system32\DINPUT.dll [5.3.2600.2180,2004-08-17 07:37:58]
[ 0x72240000 ] C:\WINDOWS\system32\sensapi.dll [5.1.2600.2180,2004-08-17 07:38:16]
[ 0x72C80000 ] C:\WINDOWS\system32\msacm32.drv [5.1.2600.0,2001-09-01 06:59:06]
[ 0x72C90000 ] C:\WINDOWS\system32\wdmaud.drv [5.1.2600.2180,2004-08-17 07:38:47]
[ 0x72F70000 ] C:\WINDOWS\system32\WINSPOOL.DRV [5.1.2600.2180,2004-08-17 07:38:34]
[ 0x73620000 ] C:\WINDOWS\system32\msdmo.dll [6.5.2600.2180,2004-08-17 07:39:25]
[ 0x73640000 ] C:\WINDOWS\system32\msctfime.ime [5.1.2600.2180,2004-08-17 07:39:03]
[ 0x73AF0000 ] C:\WINDOWS\system32\AVICAP32.dll [5.1.2600.0,2001-09-01 06:58:59]
[ 0x73B40000 ] C:\WINDOWS\system32\MSVFW32.dll [5.1.2600.2180,2004-08-17 07:40:47]
[ 0x73FA0000 ] C:\WINDOWS\system32\USP10.dll [1.420.2600.2180,2004-08-17 07:38:33]
[ 0x74680000 ] C:\WINDOWS\system32\MSCTF.dll [5.1.2600.2180,2004-08-17 07:39:02]
[ 0x74A40000 ] C:\WINDOWS\system32\CFGMGR32.dll [5.1.2600.2180,2004-08-17 07:37:38]
[ 0x75430000 ] C:\WINDOWS\system32\CRYPTUI.dll [5.131.2600.2180,2004-08-17 07:37:32]
[ 0x759D0000 ] C:\WINDOWS\system32\USERENV.dll [5.1.2600.2180,2004-08-17 07:38:32]
[ 0x75AF0000 ] C:\WINDOWS\system32\devenum.dll [6.5.2600.2180,2004-08-17 07:37:49]
[ 0x75C60000 ] C:\WINDOWS\system32\urlmon.dll [6.0.2900.2790,2005-11-05 11:16:56]
[ 0x75E00000 ] C:\WINDOWS\system32\SXS.DLL [5.1.2600.2180,2004-08-17 07:41:20]
[ 0x75FF0000 ] C:\WINDOWS\system32\MSVCP60.dll [6.2.3104.0,2004-08-17 07:40:45]
[ 0x76060000 ] C:\WINDOWS\system32\SETUPAPI.dll [5.1.2600.2180,2004-08-17 07:38:20]
[ 0x762F0000 ] C:\WINDOWS\system32\MSIMG32.dll [5.1.2600.2180,2004-08-17 07:40:03]
[ 0x76300000 ] C:\WINDOWS\system32\IMM32.DLL [5.1.2600.2180,2004-08-17 07:38:09]
[ 0x76320000 ] C:\WINDOWS\system32\comdlg32.dll [6.0.2900.2180,2004-08-17 07:38:03]
[ 0x76370000 ] C:\WINDOWS\system32\shdocvw.dll [6.0.2900.2805,2005-12-01 11:31:15]
[ 0x765E0000 ] C:\WINDOWS\system32\CRYPT32.dll [5.131.2600.2180,2004-08-17 07:37:27]
[ 0x76680000 ] C:\WINDOWS\system32\WININET.dll [6.0.2900.2781,2005-10-21 11:40:51]
[ 0x76990000 ] C:\WINDOWS\system32\ole32.dll [5.1.2600.2726,2005-07-26 12:39:49]
[ 0x76B10000 ] C:\WINDOWS\system32\WINMM.dll [5.1.2600.2180,2004-08-17 07:39:06]
[ 0x76C00000 ] C:\WINDOWS\system32\WINTRUST.dll [5.131.2600.2180,2004-08-17 07:38:37]
[ 0x76C60000 ] C:\WINDOWS\system32\IMAGEHLP.dll [5.1.2600.2180,2004-08-17 07:37:54]
[ 0x76D30000 ] C:\WINDOWS\system32\iphlpapi.dll [5.1.2600.2180,2004-08-17 07:37:41]
[ 0x76DB0000 ] C:\WINDOWS\system32\MSASN1.dll [5.1.2600.2180,2004-08-17 07:38:55]
[ 0x76E50000 ] C:\WINDOWS\system32\rtutils.dll [5.1.2600.2180,2004-08-17 07:38:23]
[ 0x76E60000 ] C:\WINDOWS\system32\rasman.dll [5.1.2600.2180,2004-08-17 07:38:16]
[ 0x76E80000 ] C:\WINDOWS\system32\TAPI32.dll [5.1.2600.2180,2004-08-17 07:38:27]
[ 0x76EB0000 ] C:\WINDOWS\system32\RASAPI32.DLL [5.1.2600.2180,2004-08-17 07:38:12]
[ 0x76EF0000 ] C:\WINDOWS\system32\DNSAPI.dll [5.1.2600.2180,2004-08-17 07:38:12]
[ 0x76F30000 ] C:\WINDOWS\system32\WLDAP32.dll [5.1.2600.2180,2004-08-17 07:38:40]
[ 0x76F80000 ] C:\WINDOWS\System32\winrnr.dll [5.1.2600.2180,2004-08-17 07:38:30]
[ 0x76F90000 ] C:\WINDOWS\system32\rasadhlp.dll [5.1.2600.2180,2004-08-17 07:38:11]
[ 0x76FA0000 ] C:\WINDOWS\system32\CLBCATQ.DLL [2001.12.4414.308,2005-07-26 12:39:45]
[ 0x77020000 ] C:\WINDOWS\system32\COMRes.dll [2001.12.4414.258,2004-08-17 07:38:07]
[ 0x770F0000 ] C:\WINDOWS\system32\OLEAUT32.dll [5.1.2600.2180,2004-08-17 07:39:22]
[ 0x77180000 ] C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll [6.0.2900.2180,2004-08-17 07:37:22]
[ 0x77BA0000 ] C:\WINDOWS\system32\midimap.dll [5.1.2600.2180,2004-08-17 07:37:57]
[ 0x77BB0000 ] C:\WINDOWS\system32\MSACM32.dll [5.1.2600.2180,2004-08-17 07:38:35]
[ 0x77BD0000 ] C:\WINDOWS\system32\VERSION.dll [5.1.2600.2180,2004-08-17 07:38:31]
[ 0x77BE0000 ] C:\WINDOWS\system32\msvcrt.dll [7.0.2600.2180,2004-08-17 07:40:46]
[ 0x77C40000 ] C:\WINDOWS\system32\msv1_0.dll [5.1.2600.2180,2004-08-17 07:40:43]
[ 0x77D10000 ] C:\WINDOWS\system32\USER32.dll [5.1.2600.3099,2007-03-08 23:37:22]
[ 0x77DA0000 ] C:\WINDOWS\system32\ADVAPI32.dll [5.1.2600.2180,2004-08-17 07:37:49]
[ 0x77E50000 ] C:\WINDOWS\system32\RPCRT4.dll [5.1.2600.2180,2004-08-17 07:38:17]
[ 0x77EF0000 ] C:\WINDOWS\system32\GDI32.dll [5.1.2600.3099,2007-03-08 23:37:22]
[ 0x77F40000 ] C:\WINDOWS\system32\SHLWAPI.dll [6.0.2900.2781,2005-10-21 11:40:50]
[ 0x77FC0000 ] C:\WINDOWS\system32\Secur32.dll [5.1.2600.2180,2004-08-17 07:38:35]
[ 0x7C800000 ] C:\WINDOWS\system32\kernel32.dll [5.1.2600.2180,2004-08-17 07:38:36]
[ 0x7C920000 ] C:\WINDOWS\system32\ntdll.dll [5.1.2600.2180,2004-08-17 07:38:36]
[ 0x7D590000 ] C:\WINDOWS\system32\SHELL32.dll [6.0.2900.2763,2005-09-23 11:06:25]
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