然后我点上面“要查看关于错误报告的技术信息”就出现这个

引用:

【北纬37℃的贴子】然后我点上面对话框的“请单击此处” ………………

个人认为你的这个文件出了问题.

换个试试,重新注册此文件.

然后我找到这个文件：C:\Documents and Settings\Administrator\Local Settings\Temp\WER2.tmp.dir00\appcompat.txt

具体内容如下：
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="navw32.exe" FILTER="GRABMI_FILTER_PRIVACY">
    <MATCHING_FILE NAME="BootWarn.exe" SIZE="87120" CHECKSUM="0x5C950F7B" BIN_FILE_VERSION="8.0.2.6" BIN_PRODUCT_VERSION="8.0.2.6" PRODUCT_VERSION="8.00.6" FILE_DESCRIPTION="Norton AntiVirus Boot Warning" COMPANY_NAME="Symantec Corporation" PRODUCT_NAME="Norton AntiVirus" FILE_VERSION="8.00.6" ORIGINAL_FILENAME="BOOTWARN.EXE" INTERNAL_NAME="BOOTWARN" LEGAL_COPYRIGHT="Copyright (c) 2000-2001 Symantec Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x24237" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.0.2.6" UPTO_BIN_PRODUCT_VERSION="8.0.2.6" LINK_DATE="10/26/2001 13:19:22" UPTO_LINK_DATE="10/26/2001 13:19:22" VER_LANGUAGE="英语(美国) [0x409]" />
    <MATCHING_FILE NAME="NAVW32.exe" SIZE="87120" CHECKSUM="0xA43D5480" BIN_FILE_VERSION="8.0.2.6" BIN_PRODUCT_VERSION="8.0.2.6" PRODUCT_VERSION="8.00.6" FILE_DESCRIPTION="Norton AntiVirus Scanner Module" COMPANY_NAME="Symantec Corporation" PRODUCT_NAME="Norton AntiVirus" FILE_VERSION="8.00.6" ORIGINAL_FILENAME="Navw32.exe" INTERNAL_NAME="Navw32" LEGAL_COPYRIGHT="Copyright (c) 2000-2001 Symantec Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x227BE" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.0.2.6" UPTO_BIN_PRODUCT_VERSION="8.0.2.6" LINK_DATE="10/26/2001 13:10:06" UPTO_LINK_DATE="10/26/2001 13:10:06" VER_LANGUAGE="英语(美国) [0x409]" />
    <MATCHING_FILE NAME="ScanMgr.dll" SIZE="106496" CHECKSUM="0x87ED434C" BIN_FILE_VERSION="8.0.2.6" BIN_PRODUCT_VERSION="8.0.2.6" PRODUCT_VERSION="8.00.6" FILE_DESCRIPTION="Norton AntiVirus Scan Manager" COMPANY_NAME="Symantec Corporation" PRODUCT_NAME="Norton AntiVirus" FILE_VERSION="8.00.6" ORIGINAL_FILENAME="ScanMgr.exe" INTERNAL_NAME="ScanMgr" LEGAL_COPYRIGHT="Copyright (c) 2000-2001 Symantec Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.0.2.6" UPTO_BIN_PRODUCT_VERSION="8.0.2.6" LINK_DATE="10/26/2001 13:09:56" UPTO_LINK_DATE="10/26/2001 13:09:56" VER_LANGUAGE="英语(美国) [0x409]" />

<MATCHING_FILE NAME="navscan.dll" SIZE="110592" CHECKSUM="0x6598C61F" BIN_FILE_VERSION="8.0.2.6" BIN_PRODUCT_VERSION="8.0.2.6" PRODUCT_VERSION="8.00.6" FILE_DESCRIPTION="Norton Anti-Virus Scan Engine." COMPANY_NAME="Symantec Corporation" PRODUCT_NAME="Norton AntiVirus" FILE_VERSION="8.00.6" ORIGINAL_FILENAME="NAVSCAN.DLL" INTERNAL_NAME="NAVSCAN" LEGAL_COPYRIGHT="Copyright (c) 2000-2001 Symantec Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.0.2.6" UPTO_BIN_PRODUCT_VERSION="8.0.2.6" LINK_DATE="10/26/2001 13:03:39" UPTO_LINK_DATE="10/26/2001 13:03:39" VER_LANGUAGE="英语(美国) [0x409]" />
    <MATCHING_FILE NAME="OfficeAV.dll" SIZE="32768" CHECKSUM="0x7B7A827F" BIN_FILE_VERSION="8.0.2.6" BIN_PRODUCT_VERSION="8.0.2.6" PRODUCT_VERSION="8.00.6" FILE_DESCRIPTION="Norton AntiVirus_Office Plug-in" COMPANY_NAME="Symantec Corporation" PRODUCT_NAME="Norton AntiVirus" FILE_VERSION="8.00.6" ORIGINAL_FILENAME="OfficeAV.dll" INTERNAL_NAME="OfficeAV" LEGAL_COPYRIGHT="Copyright (c) 2000-2001 Symantec Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.0.2.6" UPTO_BIN_PRODUCT_VERSION="8.0.2.6" LINK_DATE="10/26/2001 13:12:08" UPTO_LINK_DATE="10/26/2001 13:12:08" VER_LANGUAGE="英语(美国) [0x409]" />
    <MATCHING_FILE NAME="NAVProxy.dll" SIZE="106496" CHECKSUM="0x310750E7" BIN_FILE_VERSION="8.0.2.6" BIN_PRODUCT_VERSION="8.0.2.6" PRODUCT_VERSION="8.00.6" FILE_DESCRIPTION="Norton AntiVirus Email Scanner" COMPANY_NAME="Symantec Corporation" PRODUCT_NAME="Norton AntiVirus" FILE_VERSION="8.00.6" ORIGINAL_FILENAME="NavProxy.dll" INTERNAL_NAME="NavProxy" LEGAL_COPYRIGHT="Copyright (c) 2000-2001 Symantec Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.0.2.6" UPTO_BIN_PRODUCT_VERSION="8.0.2.6" LINK_DATE="10/26/2001 13:06:43" UPTO_LINK_DATE="10/26/2001 13:06:43" VER_LANGUAGE="英语(美国) [0x409]" />
    <MATCHING_FILE NAME="QServer.exe" SIZE="67240" CHECKSUM="0x76F8B025" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1" FILE_DESCRIPTION="QServer Module" COMPANY_NAME="" PRODUCT_NAME="QServer Module" FILE_VERSION="1, 0, 0, 1" ORIGINAL_FILENAME="QServer.EXE" INTERNAL_NAME="QServer" LEGAL_COPYRIGHT="Copyright 2001" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x10E9B" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="10/26/2001 13:09:11" UPTO_LINK_DATE="10/26/2001 13:09:11" VER_LANGUAGE="英语(美国) [0x409]" />
    <MATCHING_FILE NAME="Navwnt.exe" SIZE="50856" CHECKSUM="0x2F6BB2D2" BIN_FILE_VERSION="8.0.2.6" BIN_PRODUCT_VERSION="8.0.2.6" PRODUCT_VERSION="8.00.6" FILE_DESCRIPTION="Norton AntiVirus Scanner Stub" COMPANY_NAME="Symantec Corporation" PRODUCT_NAME="Norton AntiVirus" FILE_VERSION="8.00.6" ORIGINAL_FILENAME="Navwnt.exe" INTERNAL_NAME="Navwnt" LEGAL_COPYRIGHT="Copyright (c) 2000-2001 Symantec Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1BEBB" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.0.2.6" UPTO_BIN_PRODUCT_VERSION="8.0.2.6" LINK_DATE="10/26/2001 13:19:54" UPTO_LINK_DATE="10/26/2001 13:19:54" VER_LANGUAGE="英语(美国) [0x409]" />
    <MATCHING_FILE NAME="NAVLUCBK.dll" SIZE="204800" CHECKSUM="0x4E11D702" BIN_FILE_VERSION="8.0.2.6" BIN_PRODUCT_VERSION="8.0.2.6" PRODUCT_VERSION="8.00.6" FILE_DESCRIPTION="Norton AntiVirus LiveUpdate Callback" COMPANY_NAME="Symantec Corporation" PRODUCT_NAME="Norton AntiVirus" FILE_VERSION="8.00.6" ORIGINAL_FILENAME="NAVLUCBK.DLL" INTERNAL_NAME="NAVLUCBK" LEGAL_COPYRIGHT="Copyright (c) 2000-2001 Symantec Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.0.2.6" UPTO_BIN_PRODUCT_VERSION="8.0.2.6" LINK_DATE="10/26/2001 13:19:37" UPTO_LINK_DATE="10/26/2001 13:19:37" VER_LANGUAGE="英语(美国) [0x409]" />
    <MATCHING_FILE NAME="PATCH32I.DLL" SIZE="72704" CHECKSUM="0x1E07BA52" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="09/15/2000 22:10:53" UPTO_LINK_DATE="09/15/2000 22:10:53" />
    <MATCHING_FILE NAME="Navapi32.dll" SIZE="196608" CHECKSUM="0x908663A2" BIN_FILE_VERSION="4.1.0.15" BIN_PRODUCT_VERSION="4.1.0.15" PRODUCT_VERSION="4.1.0.15" FILE_DESCRIPTION="Norton AntiVirus Engine API" COMPANY_NAME="Symantec Corp." PRODUCT_NAME="NAVAPI" FILE_VERSION="4.1.0.15" ORIGINAL_FILENAME="NAVAPI32.DLL" INTERNAL_NAME="NAVAPI" LEGAL_COPYRIGHT="Copyright (C) Symantec Corporation 1991-2001" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.1.0.15" UPTO_BIN_PRODUCT_VERSION="4.1.0.15" LINK_DATE="07/25/2001 02:29:33" UPTO_LINK_DATE="07/25/2001 02:29:33" VER_LANGUAGE="英语(美国) [0x409]" />
    <MATCHING_FILE NAME="Navapw32.exe" SIZE="74832" CHECKSUM="0x10B36EE7" BIN_FILE_VERSION="8.0.2.6" BIN_PRODUCT_VERSION="8.0.2.6" PRODUCT_VERSION="8.00.6" FILE_DESCRIPTION="Norton AntiVirus Agent" COMPANY_NAME="Symantec Corporation" PRODUCT_NAME="Norton AntiVirus" FILE_VERSION="8.00.6" ORIGINAL_FILENAME="NAVAPW32.EXE" INTERNAL_NAME="NAVAPW32" LEGAL_COPYRIGHT="Copyright (c) 2000-2001 Symantec Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x21D43" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.0.2.6" UPTO_BIN_PRODUCT_VERSION="8.0.2.6" LINK_DATE="10/26/2001 13:02:22" UPTO_LINK_DATE="10/26/2001 13:02:22" VER_LANGUAGE="英语(美国) [0x409]" />
    <MATCHING_FILE NAME="Apwutil.dll" SIZE="36864" CHECKSUM="0xDD5AE315" BIN_FILE_VERSION="8.0.2.6" BIN_PRODUCT_VERSION="8.0.2.6" PRODUCT_VERSION="8.00.6" FILE_DESCRIPTION="NAV Agent Utility Library" COMPANY_NAME="Symantec Corporation" PRODUCT_NAME="Norton AntiVirus" FILE_VERSION="8.00.6" ORIGINAL_FILENAME="APWUTIL.DLL" INTERNAL_NAME="APWUTIL" LEGAL_COPYRIGHT="Copyright (c) 2000-2001 Symantec Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.0.2.6" UPTO_BIN_PRODUCT_VERSION="8.0.2.6" LINK_DATE="10/26/2001 13:01:53" UPTO_LINK_DATE="10/26/2001 13:01:53" VER_LANGUAGE="英语(美国) [0x409]" />
    <MATCHING_FILE NAME="Apwcmdnt.dll" SIZE="94208" CHECKSUM="0x69761E42" BIN_FILE_VERSION="8.0.2.6" BIN_PRODUCT_VERSION="8.0.2.6" PRODUCT_VERSION="8.00.6" FILE_DESCRIPTION="NAV Agent Command Library." COMPANY_NAME="Symantec Corporation" PRODUCT_NAME="Norton AntiVirus" FILE_VERSION="8.00.6" ORIGINAL_FILENAME="APWCMDNT.DLL" INTERNAL_NAME="APWCMDNT" LEGAL_COPYRIGHT="Copyright (c) 2000-2001 Symantec Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.0.2.6" UPTO_BIN_PRODUCT_VERSION="8.0.2.6" LINK_DATE="10/26/2001 13:10:20" UPTO_LINK_DATE="10/26/2001 13:10:20" VER_LANGUAGE="英语(美国) [0x409]" />
    <MATCHING_FILE NAME="Navapsvc.exe" SIZE="115792" CHECKSUM="0x50A0D979" BIN_FILE_VERSION="8.0.2.6" BIN_PRODUCT_VERSION="8.0.2.6" PRODUCT_VERSION="8.00.6" FILE_DESCRIPTION="Norton AntiVirus Auto-Protect Service" COMPANY_NAME="Symantec Corporation" PRODUCT_NAME="Norton AntiVirus" FILE_VERSION="8.00.6" ORIGINAL_FILENAME="NAVAPSVC.EXE" INTERNAL_NAME="NAVAPSVC" LEGAL_COPYRIGHT="Copyright (c) 2000-2001 Symantec Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2967A" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.0.2.6" UPTO_BIN_PRODUCT_VERSION="8.0.2.6" LINK_DATE="10/26/2001 13:03:59" UPTO_LINK_DATE="10/26/2001 13:03:59" VER_LANGUAGE="英语(美国) [0x409]" />
    <MATCHING_FILE NAME="Scandres.dll" SIZE="339968" CHECKSUM="0x61F38FEC" BIN_FILE_VERSION="8.0.2.6" BIN_PRODUCT_VERSION="8.0.2.6" PRODUCT_VERSION="8.00.6" FILE_DESCRIPTION="Norton AntiVirus Scan and Deliver" COMPANY_NAME="Symantec Corporation" PRODUCT_NAME="Norton AntiVirus" FILE_VERSION="8.00.6" ORIGINAL_FILENAME="SCANDRES.DLL" INTERNAL_NAME="SCANDRES" LEGAL_COPYRIGHT="Copyright (c) 2000-2001 Symantec Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.0.2.6" UPTO_BIN_PRODUCT_VERSION="8.0.2.6" LINK_DATE="10/26/2001 13:16:12" UPTO_LINK_DATE="10/26/2001 13:16:12" VER_LANGUAGE="英语(美国) [0x409]" />
    <MATCHING_FILE NAME="Scandlvr.dll" SIZE="77824" CHECKSUM="0x37D5C886" BIN_FILE_VERSION="8.0.2.6" BIN_PRODUCT_VERSION="8.0.2.6" PRODUCT_VERSION="8.00.6" FILE_DESCRIPTION="Norton AntiVirus Scan and Deliver" COMPANY_NAME="Symantec Corporation" PRODUCT_NAME="Norton AntiVirus" FILE_VERSION="8.00.6" ORIGINAL_FILENAME="SCANDLVR.DLL" INTERNAL_NAME="SCANDLVR" LEGAL_COPYRIGHT="Copyright (c) 2000-2001 Symantec Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.0.2.6" UPTO_BIN_PRODUCT_VERSION="8.0.2.6" LINK_DATE="10/26/2001 13:16:02" UPTO_LINK_DATE="10/26/2001 13:16:02" VER_LANGUAGE="英语(美国) [0x409]" />
    <MATCHING_FILE NAME="SDSOK32I.DLL" SIZE="44032" CHECKSUM="0x4D4E2DBC" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="07/22/1998 21:09:40" UPTO_LINK_DATE="07/22/1998 21:09:40" />
    <MATCHING_FILE NAME="SDFLT32I.DLL" SIZE="87552" CHECKSUM="0x5FD10DC9" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="07/22/1998 21:09:02" UPTO_LINK_DATE="07/22/1998 21:09:02" />
    <MATCHING_FILE NAME="SDPCK32I.DLL" SIZE="174080" CHECKSUM="0x67876711" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="07/22/1998 21:10:10" UPTO_LINK_DATE="07/22/1998 21:10:10" />
    <MATCHING_FILE NAME="SDSND32I.DLL" SIZE="38400" CHECKSUM="0x953D220D" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="07/22/1998 21:09:22" UPTO_LINK_DATE="07/22/1998 21:09:22" />
    <MATCHING_FILE NAME="SDSTP32I.DLL" SIZE="58368" CHECKSUM="0x98C85E10" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="07/22/1998 21:10:38" UPTO_LINK_DATE="07/22/1998 21:10:38" />

晕太长了，不发了，不知道叶妹妹有何高见