【求助】电脑被挟持,我该怎么办?

今天上网的时候挂着MSN,然后我就离开工作了。30分钟后电脑就进入节能状态,显示器自动关闭了。但突然显示器重新响应,屏幕从几十分钟前的Windows桌面变到了注销后选择用户的状态。进入Windows后发现MSN上自己发给了朋友一句“在吗?”,同时一个IE窗口被打开,里面显示QQ币的充值业务向导。但是我在先前MSN是隐身状态,也没有打开IE!

论坛高手建议我断网进安全模式查杀,但是在进入安全模式时,用户变成了两个:一个是叫Administrator,一个叫New,而普通模式下只有New一个。我进入“New”后依然没有查出什么结果。

论坛高手还建议我用Hijackthis扫个日志,以下是结果:
Logfile of HijackThis v1.99.1
Scan saved at 18:56:39, on 2006-2-22
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\rising\Rav\CCenter.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\rising\Rav\Ravmond.exe
c:\program files\rising\rfw\rfwproxy.exe
c:\program files\rising\rfw\rfwsrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\rising\Rav\RavStub.exe
c:\program files\rising\rfw\RfwMain.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\Program Files\rising\Rav\RavTask.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\rising\Rav\Ravmon.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
E:\安全防护\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: std software - {6A512BF7-EC78-4e8d-9841-6C02E8FA9838} - C:\WINDOWS\System32\stdup.dll
O2 - BHO: (no name) - {A9930D97-9CF0-42A0-A10D-4F28836579D5} - E:\PROGRA~1\KuGoo3\KUGOO3~1.OCX
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\Program Files\Xi\NetTransport 2\NTIEHelper.dll
O2 - BHO: IEHlprObj Class - {C5E5DB7E-46B1-47E6-8447-2E517F269925} - e:\Program Files\Xplus\GETIE.dll
O2 - BHO: IE - {D157330A-9EF3-49F8-9A67-4141AC41ADD4} - C:\WINDOWS\DOWNLO~1\CnsHook.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [RfwMain] "C:\Program Files\Rising\Rfw\rfwmain.exe" -Startup
O4 - HKLM\..\Run: [RavTask] "C:\Program Files\rising\Rav\RavTask.exe" -system
O4 - HKLM\..\Run: [YLive.exe] C:\PROGRA~1\Yahoo!\ASSIST~1\YLive.exe
O4 - HKLM\..\Run: [CnsMin] Rundll32.exe C:\WINDOWS\DOWNLO~1\CnsMin.dll,Rundll32
O4 - HKLM\..\Run: [helper.dll] C:\WINDOWS\system32\rundll32.exe C:\PROGRA~1\3721\helper.dll,Rundll32
O4 - HKLM\..\Run: [IMSCMig] C:\PROGRA~1\COMMON~1\MICROS~1\IME\IMSC40A\IMSCMIG.EXE /Preload
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [boot-hf] c:\windows\BOOT-hf.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Xplus_spy] "e:\Program Files\Xplus\xvcclip.exe" /min
O8 - Extra context menu item: Google 搜索(&G) - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: 上传到QQ网络硬盘 - E:\Program Files\QQ2005\AddToNetDisk.htm
O8 - Extra context menu item: 使用KuGoo3下载(&K) - E:\Program Files\KuGoo3\KuGoo3DownX.htm
O8 - Extra context menu item: 使用影音传送带下载 - C:\Program Files\Xi\NetTransport 2\NTAddLink.html
O8 - Extra context menu item: 使用影音传送带下载全部链接 - C:\Program Files\Xi\NetTransport 2\NTAddList.html
O8 - Extra context menu item: 反向链接 - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: 导出到 Microsoft Office Excel(&X) - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: 添加到QQ自定义面板 - E:\Program Files\QQ2005\AddPanel.htm
O8 - Extra context menu item: 添加到QQ表情 - E:\Program Files\QQ2005\AddEmotion.htm
O8 - Extra context menu item: 用QQ彩信发送该图片 - E:\Program Files\QQ2005\SendMMS.htm
O8 - Extra context menu item: 类似网页 - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: 缓存的网页快照 - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: 翻译英文字词(&T) - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O9 - Extra button: Yahoo 1G电邮 - {507F9113-CD77-4866-BA92-0E86DA3D0B97} - http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=yahoomail (file missing)
O9 - Extra button: 寻宝乐趣多 - {59BC54A2-56B3-44a0-93E5-432D58746E26} - http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=taobao (file missing)
O9 - Extra button: 雅虎助手 - {5D73EE86-05F1-49ed-B850-E423120EC338} - http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=yassist (file missing)
O9 - Extra button: 微软 - {6096E38F-5AC1-4391-8EC4-75DFA92FB32F} - http://www.microsoft.com/china/index.htm (file missing)
O9 - Extra button: 信息检索 - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: 情景聊天 - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - http://cn.rd.yahoo.com/home/messenger/bjk/clientbtn/?http://cn.messenger.yahoo.com/ (file missing)
O9 - Extra button: (no name) - {ECF2E268-F28C-48d2-9AB7-8F69C11CCB71} - http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=repair (file missing)
O9 - Extra 'Tools' menuitem: 修复浏览器 - {ECF2E268-F28C-48d2-9AB7-8F69C11CCB71} - http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=repair (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {FD00D911-7529-4084-9946-A29F1BDF4FE5} - http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=clean (file missing)
O9 - Extra 'Tools' menuitem: 清理上网记录 - {FD00D911-7529-4084-9946-A29F1BDF4FE5} - http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=clean (file missing)
O11 - Options group: [!CNS] 网络实名
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {D0A29C6C-AA71-4423-8C4A-5998B774C448} (IEDown Class) - http://download.ourgame.com/IEDown4.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{46B27CBF-A8E9-46D2-A7EF-8601BC028D59}: NameServer = 202.106.46.151 202.106.0.20
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Rising Proxy Service (RfwProxySrv) - Beijing Rising Technology Co., Ltd. - c:\program files\rising\rfw\rfwproxy.exe
O23 - Service: Rising Personal Firewall Service (RfwService) - Beijing Rising Technology Co., Ltd. - c:\program files\rising\rfw\rfwsrv.exe
O23 - Service: Rising Process Communication Center (RsCCenter) - Beijing Rising Technology Co., Ltd. - C:\Program Files\rising\Rav\CCenter.exe
O23 - Service: RsRavMon Service (RsRavMon) - Beijing Rising Technology Co., Ltd. - C:\Program Files\rising\Rav\Ravmond.exe

另外我不知道下面的事与此是否有关:
1.几个月前我电脑坏了请方正的电脑修理人员来检修,当时有一些不愉快。
2.在年底前一天电脑突然重起然后询问我开机密码,可是我从没有设定过。后来我进入安全模式下将密码取消了。
3.经常性的电脑自动重起或注销,而且是在上网的时候。

请大家帮帮忙,感激不尽!
最后编辑2006-02-22 20:53:30