各位大侠：我的Word 一变换字号就死了，请问是什么原因，下面是扫描记录


Logfile of HijackThis v1.99.1
Scan saved at 9:28:36, on 2005-7-8
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\conime.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRAM FILES\RISING\RAV\CCENTER.EXE
C:\PROGRAM FILES\RISING\RAV\Ravmond.exe
C:\PROGRAM FILES\RISING\RAV\RavStub.exe
c:\program files\rising\rav\RAVMON.EXE
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\HEROSOFT\Hero3000\SYSEXPLR.EXE
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\rising\Rfw\Rfw.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\PROGRA~1\RISING\RAV\RAVTIMER.EXE
C:\Program Files\wsearch\Search.exe
C:\Program Files\Qyule\Qyule.exe
C:\Program Files\CNNIC\Cdn\cdnup.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\局域网电话1.0\lanphone.EXE
C:\Program Files\DuDu\DddClient\DuDuAcc.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\DuDu\DddClient\dudupros.exe
c:\program files\rising\rav\Rav.exe
c:\program files\rising\rav\RsAgent.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\msagent\AgentSvr.exe
C:\Documents and Settings\Administrator.CHENGYING\桌面\HijackThis.exe

O2 - BHO: IDDTInitObj Class - {15DDE989-CD45-4561-BF99-D22C0D5C2B74} - C:\WINDOWS\DOWNLO~1\ddtinit.dll
O2 - BHO: (no name) - {35980F6E-A137-4E50-953D-813BB8556899} - (no file)
O2 - BHO: URLMonitor Class - {3ED9FFDA-79DB-4B2D-99B7-16EA3C4A3A92} - C:\WINDOWS\System32\hap.dll
O2 - BHO: DownloadValue Class - {616D4040-5712-4F0F-BCF1-5C6420A99E14} - C:\WINDOWS\System32\winhtp.dll
O2 - BHO: KillObj Class - {66C28884-4E5D-494B-80C9-CAA27528FD6D} - C:\WINDOWS\DOWNLO~1\ddtkillw.ocx
O2 - BHO: DDDMon Class - {6BDE1669-B490-48E3-B668-456314F2D6C3} - C:\Program Files\DuDu\DddClient\dddiemon.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FLASHGET\jccatch.dll
O2 - BHO: IEHlprObj Class - {CE7C3CF0-4B15-11D1-ABED-709549C10000} - C:\WINDOWS\System32\qylhelper.dll
O2 - BHO: IE - {D157330A-9EF3-49F8-9A67-4141AC41ADD4} - (no file)
O3 - Toolbar: 电台(&R) - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\fgiebar.dll
O3 - Toolbar: 新浪点点通 - {F60C7D81-8471-4D40-AAFE-56D318F34C2D} - C:\WINDOWS\DOWNLO~1\DDTONG~1.DLL
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe
O4 - HKLM\..\Run: [SysExplr] C:\HEROSOFT\Hero3000\SYSEXPLR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [rfw] C:\Program Files\rising\Rfw\Rfw.exe
O4 - HKLM\..\Run: [NMGameX_AutoRun] C:\WINDOWS\System32\Rundll32.exe NMGameX.dll,LiveProcess /aa
O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
O4 - HKLM\..\Run: [HPLJ Config] C:\Program Files\Hewlett-Packard\hp LaserJet 1010 Series\SetConfig.exe -c Network -p  -pn "hp LaserJet 1010 Series Driver" -n 0 -l 2052 -sl 120000
O4 - HKLM\..\Run: [RavTimer] C:\PROGRA~1\RISING\RAV\RAVTIMER.EXE
O4 - HKLM\..\Run: [RavMon] C:\PROGRA~1\RISING\RAV\RAVMON.EXE -SYSTEM
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [MoveSearch] C:\Program Files\wsearch\Search.exe
O4 - HKLM\..\Run: [ClientQyule] C:\Program Files\Qyule\Qyule.exe
O4 - HKLM\..\Run: [CdnCtr] C:\Program Files\CNNIC\Cdn\cdnup.exe
O4 - HKLM\..\Run: [renewup] C:\Program Files\CNNIC\Cdn\cdnrenew.exe
O4 - HKLM\..\Run: [CnsMin] Rundll32.exe C:\WINDOWS\downlo~1\CnsMin.dll,Rundll32
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [ClientQyule] C:\Program Files\Qyule\Qyule.exe
O4 - Startup: 青娱乐.lnk = C:\Program Files\Qyule\Qyule.exe
O4 - Global Startup: 局域网电话.lnk = ?
O4 - Global Startup: 青娱乐.lnk = C:\Program Files\Qyule\Qyule.exe
O4 - Global Startup: DuDu加速器.lnk = C:\Program Files\DuDu\DddClient\DuDuAcc.exe
O4 - Global Startup: 桌面传媒.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &使用DuDu 加速器下载 - res://C:\Program Files\DuDu\DddClient\dddmext.dll/202
O8 - Extra context menu item: 使用新浪下载助手下载 - C:\WINDOWS\DOWNLO~1\sinadl.htm
O8 - Extra context menu item: 使用网际快车下载 - C:\PROGRA~1\FLASHGET\jc_link.htm
O8 - Extra context menu item: 使用网际快车下载全部链接 - C:\PROGRA~1\FLASHGET\jc_all.htm
O8 - Extra context menu item: 新浪搜索 - http://cha.sina.com.cn/ddt.html
O8 - Extra context menu item: 添加到QQ自定义面板 - C:\Program Files\Tencent\QQ\AddPanel.htm
O8 - Extra context menu item: 添加到QQ表情 - C:\Program Files\Tencent\QQ\AddEmotion.htm
O8 - Extra context menu item: 用QQ彩信发送该图片 - C:\Program Files\Tencent\QQ\SendMMS.htm
O9 - Extra button: 手机短信 - {00000000-0000-0001-0001-596BAEDD1289} - http://sms.3721.com/ie/index.htm?pid=U_taijilian_48651 (file missing)
O9 - Extra button: 中文上网 - {35980F6E-A137-4E50-953D-813BB8556899} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: 中文上网 - {35980F6E-A137-4E50-953D-813BB8556899} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: 解霸 - {367E0A21-8601-4986-9C9A-153BF5ACA118} - C:\HEROSOFT\Hero3000\MPLAYER.EXE
O9 - Extra 'Tools' menuitem: 超级解霸 - {367E0A21-8601-4986-9C9A-153BF5ACA118} - C:\HEROSOFT\Hero3000\MPLAYER.EXE
O9 - Extra button: 下载管理 - {3DB9F45E-AA74-4373-A466-C18A9F1C500D} - C:\Program Files\DuDu\DddClient\DuDuAcc.exe
O9 - Extra 'Tools' menuitem: 下载管理 - {3DB9F45E-AA74-4373-A466-C18A9F1C500D} - C:\Program Files\DuDu\DddClient\DuDuAcc.exe
O9 - Extra button: Yahoo 1G电邮 - {507F9113-CD77-4866-BA92-0E86DA3D0B97} - http://cn.mail.yahoo.com/promo/rd1 (file missing)
O9 - Extra button: NetAnts - {57E91B47-F40A-11D1-B792-444553540000} - C:\PROGRA~1\NETANTS\NetAnts.exe
O9 - Extra 'Tools' menuitem: &NetAnts - {57E91B47-F40A-11D1-B792-444553540000} - C:\PROGRA~1\NETANTS\NetAnts.exe
O9 - Extra button: 寻宝乐趣多 - {59BC54A2-56B3-44a0-93E5-432D58746E26} - http://hot.3721.com/rd/shop_btn.htm (file missing)
O9 - Extra button: 上网助手 - {5D73EE86-05F1-49ed-B850-E423120EC338} - http://assistant.3721.com/index.htm?fb=Cns (file missing)
O9 - Extra button: 卓越 - {8DE0FCD4-5EB5-11D3-AD25-00002100131B} - d:\Kingsoft\XDict\IEPlugin.dll
O9 - Extra button: 金山词霸 - {C8CE29C5-7589-11D3-B81B-0080C8DC5DC8} - d:\Kingsoft\XDict\IEPlugin.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - C:\Program Files\Tencent\QQ\QQ.EXE
O9 - Extra 'Tools' menuitem: 腾讯QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - C:\Program Files\Tencent\QQ\QQ.EXE
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra button: 情景聊天 - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - http://cn.rd.yahoo.com/home/messenger/bjk/clientbtn/?http://cn.messenger.yahoo.com/ (file missing)
O9 - Extra button: (no name) - {ECF2E268-F28C-48d2-9AB7-8F69C11CCB71} - http://assistant.3721.com/security1.htm?fb=Cns (file missing)
O9 - Extra 'Tools' menuitem: 修复浏览器 - {ECF2E268-F28C-48d2-9AB7-8F69C11CCB71} - http://assistant.3721.com/security1.htm?fb=Cns (file missing)
O9 - Extra button: 新浪点点通 - {F60C7D81-8471-4D40-AAFE-56D318F34C2D} - C:\WINDOWS\DOWNLO~1\DDTONG~1.DLL
O9 - Extra button: (no name) - {FD00D911-7529-4084-9946-A29F1BDF4FE5} - http://assistant.3721.com/clean1.htm?fb=Cns (file missing)
O9 - Extra 'Tools' menuitem: 清理上网记录 - {FD00D911-7529-4084-9946-A29F1BDF4FE5} - http://assistant.3721.com/clean1.htm?fb=Cns (file missing)
O10 - Unknown file in Winsock LSP: c:\windows\system32\cdnns.dll
O11 - Options group: [!CNS]  网络实名
O11 - Options group: [CDNCLIENT]  中文上网
O16 - DPF: {15DDE989-CD45-4561-BF99-D22C0D5C2B74} (IDDTInitObj Class) - http://image2.sina.com.cn/home/ddtsource/ddt.cab
O16 - DPF: {C22D6D40-47D8-40FE-825A-CC7F4D88B3B8} - http://download.3721.com/download/inst.ca_
O18 - Protocol: koboo - {7DEE9D05-FA0A-4416-A6F3-6537D0EAB6A6} - C:\WINDOWS\System32\mbprot.dll
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Rising Process Communication Center (RsCCenter) - rising - C:\PROGRAM FILES\RISING\RAV\CCENTER.EXE
O23 - Service: RsRavMon Service (RsRavMon) - Beijing Rising Technology Co., Ltd. - C:\PROGRAM FILES\RISING\RAV\Ravmond.exe